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3500(3000_4000 型系列扫描仪).pdf
Scanner 3000/4000 Series
User’s
Guide
A-61159
Contents
1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Site Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Safety and Regulatory Agency Approvals . . . . . . . . . . . . . . . . . . . . 1-3
Electromagnetic Compliance Statements . . . . . . . . . . . . . . . . . . . . 1-4
For the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
For Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
For Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
General Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Image Quality Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Bitonal Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Color Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Paper Transport Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Standard Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Maintenance/Troubleshooting Features . . . . . . . . . . . . . . . . . . . . . 1-7
Paper Transport Speed/Capacity (Throughput) . . . . . . . . . . . . . . . 1-8
Scanner 3500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Scanner 3510 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Scanner 3520 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Color Scanner 3590C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Color Scanner 4500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Preparing Documents for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Acceptable Document Materials . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Recommended Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Recommended Paper Weights . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Acceptable Document Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Acceptable Document Thickness . . . . . . . . . . . . . . . . . . . . . . . 1-10
Paper Inks for Scanned Documents . . . . . . . . . . . . . . . . . . . . . 1-10
Acceptable Paper Correction Fluids for Scanned Documents . 1-10
Maximum Document Batch Height for Automatic Feeding . . . . 1-10
Scanner Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
A-61159 May 2002 i
2 Installing the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Unpacking the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
SCSI Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Power Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Attaching the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Lowering the Deflector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Installing the Diagnostic Software . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Registering Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
3 Document Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Dynamic Print Field Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Setting Up the Document Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Opening the Printer Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Purging an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Installing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Setting the Printer Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Document Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Document Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Expected Life of Document Printer Components . . . . . . . . . . . 3-11
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Replacing the Ink Blotter Strips . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Replacing the Ink Cartridge Carrier . . . . . . . . . . . . . . . . . . . . . . 3-15
4 Using the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Powering Up/Down the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Starting and Stopping Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Pausing and Resuming Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Automatic Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Continuous Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Scanning Same-Size Documents . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Enabling Same-Size Document Scanning . . . . . . . . . . . . . . . . . 4-3
Disabling Same-Size Document Scanning . . . . . . . . . . . . . . . . . 4-4
Manual Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Damaged Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Business Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
ii A-61159 May 2002
Switching Scan Modes (Color Scanner 3590C Only) . . . . . . . . . . . 4-6
The Patch Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Patch Document Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Patch Code Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Enabling Patch Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Disabling Patch Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Multifeed Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Enabling Multifeed Detection for the Scanner 3500 . . . . . . . . . 4-10
Disabling Multifeed Detection for the Scanner 3500 . . . . . . . . . 4-11
Enabling Multifeed Detection for Scanners 3510 and 3520
and Color Scanners 3590C and 4500 . . . . . . . . . . . . . . . . . . 4-12
Disabling Multifeed Detection for Scanners 3510 and 3520
and Color Scanners 3590C and 4500 . . . . . . . . . . . . . . . . . . 4-15
Calibrating the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Color Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Expected Life of Customer-Replaceable Wear Parts . . . . . . . . . . . 5-1
Lowering the Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Closing the Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Feed Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Cleaning the Feed Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Replacing the Feed Module Roller Tires . . . . . . . . . . . . . . . . . . . 5-5
Separator Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cleaning the Separator Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Replacing the Separator Roller Tires . . . . . . . . . . . . . . . . . . . . . 5-9
Drive Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Cleaning the Drive Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Imaging Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Cleaning the Imaging Guides . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Replacing the Imaging Guides . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Paper Path and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Cleaning the Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Cleaning the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Cleaning the Transport Baffles . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Replacing Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
A-61159 May 2002 iii
6 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Performing a Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Testing the Scan System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Downloading the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Calibrating the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Downloading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Service Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Selecting a Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Color Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Moving the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Appendix A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Index
iv A-61159 May 2002
1 General Information
Introduction The Kodak Digital Science™ Scanner 3000/4000 Series includes the
following mid-volume scanner models:
• Scanner 3500
• Scanner 3510
• Scanner 3520
• Color Scanner 3590C
• Color Scanner 4500
These scanners combine the most robust paper feed and transport in
the industry with high image quality and productivity. They are easy to
use and maintain, and handle a broad range of paper weights and
sizes. And they do it all so quietly, you can place them in your
front office.
The Scanner 3520DP and Color Scanner 4500DP include a document
printer that can print a date, time, fixed string, and/or sequential number
on document fronts.
Kodak Digital Science Diagnostic Software (Diagnostic Software) is
included on the CD that is packed with each scanner.
NOTES: The software screens shown in this guide are examples from
the Diagnostic Software. Your software may be different.
The scanner inside and certain replacement parts shown
in this guide may appear different from the ones you have.
However, the actions described in the procedures are
the same.
Site Specifications Locate the scanner:
• in a clean area with temperature and relative humidity typical of an
office environment
• on a stable, level work surface capable of supporting the
following weights:
- 31.8 kg (70 lb.) for Scanner 3500, Scanner 3510, and
Scanner 3520
- 34 kg (75 lb.) for Color Scanner 3590C and Color Scanner 4500
Provide the following minimum clearances:
• 45.7 cm (18 in.) on the right side (for access for changing lamps,
removing jams, etc.)
• 20.3 cm (8.0 in.) on all other sides around the scanner
A-61159 May 2002 1-1
Safety Information • When locating the scanner, make sure that the electrical power
outlet is located within 1.52 metres (5 feet) of the scanner and is
easily accessible.
• Before changing a lamp, always power down the scanner and let
it cool a minimum of 10 minutes before proceeding (refer to the
following section, “Warning Labels”).
Warning Labels
This label is attached inside your scanner in three places
and is intended to communicate the following message:
CAUTION: Hot surface. Avoid contact.
The label is attached to both ends of the illumination
lamp in the scanner pod, and to one end of the
illumination lamp behind the side access door.
Refer to “Replacing Lamps” in Chapter 5, Maintenance,
for pictures that show the exact locations of this label in
your scanner.
This label is attached on scanner models with printers
and is intended to communicate the following message:
CAUTION: Moving parts. Avoid contact.
The label is attached to the bar behind the printer
access door.
Refer to “Installing an Ink Cartridge” in Chapter 3,
Document Printer, for the exact locations of this label
in your scanner.
WARNING:The printer access door must be in place
and closed during scanner operation,
except when changing the printhead
location or replacing the ink cartridge.
When the printer access door is removed,
DO NOT allow loose clothing, jewelry,
hair, or other objects to enter the
printer opening.
1-2 A-61159 May 2002
Environmental • The Kodak Digital Science Scanner 3500, Scanner 3510,
Information Scanner 3520, Color Scanner 3590C, and Color Scanner 4500
are designed to meet worldwide environmental requirements.
• Guidelines are available for the disposal of consumable items that
are replaced during maintenance or service; follow local regulations
or contact Kodak locally for more information.
• The Kodak Digital Science Scanner 3500, Scanner 3510,
Scanner 3520, Color Scanner 3590C, and Color Scanner 4500
contain lead and mercury. Disposal of lead and mercury may be
regulated due to environmental considerations. For disposal or
recycling information, please contact your local authorities or visit
the Electronics Industry Alliance web site at www.eiae.org.
• The product packaging is recyclable.
• Parts are designed for reuse or recycling.
Safety and Regulatory The Kodak Digital Science Scanner 3500, Scanner 3510,
Agency Approvals Scanner 3520, Color Scanner 3590C, and Color Scanner 4500
conform to all applicable national and international product safety
and electronic emission regulatory requirements. This includes, but
is not limited to, the following:
• Underwriters Laboratories Inc. listing to UL 1950
• Underwriters Laboratories Inc. listing to CSA C22.2 No. 950
• TUV Rheinland of North America approval to EN60950
• CFR 47 Part 15, Subpart B (FCC Class A)
• Canadian ICES003 Class A
• CE Mark (Europe)
• CISPR22 Class B
• EN55022 Class B
• C-Tick Mark (Australia)
• VCCI Class A
• Taiwan CNS 13438 Class A
A-61159 May 2002 1-3
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