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Preface
About SnapScan
Environmental Requirements
Precautions
Cleaning Your Scanner
How to Use This Online Guide
How to Print This Guide
Chapter 1: Preparing the Scanner
Unpacking the Scanner
Taking a Closer Look
Unlocking the Scanner
Chapter 2: Installing the Scanner for PC
Minimum System Requirements
Installing the Scanner Software
Connecting the Scanner to Your PC
Chapter 3: Installing the Scanner for Macintosh
Minimum System Requirements
Installing the Scanner Software
Connecting the Scanner to the Macintosh Computer
Chapter 4: Making Your First Scan
Appendix A: Troubleshooting
There is no USB port free for your scanner.
The status indicator fails to light up.
The scanner makes an unusual noise and the scanner lamp does not move back and forth when you connect the scanner.
The scanner lamp flickers, dims, or fails to light up.
ScanWise cannot find the scanner (MACINTOSH ONLY).
The driver is not found when you connect the scanner to your computer (MACINTOSH ONLY).
You cannot scan from within your image editing software (MACINTOSH ONLY).
Windows 98 fails to detect the scanner when you connect it for the first time (PC ONLY).
An OEM Windows 98 system was already installed when purchasing your computer (PC ONLY).
The e-mail function is not working (PC ONLY).
Your problem is not solved.
Appendix B: Technical Information
Appendix C: Regulation Compliance
Safety Regulations
UL Safety Statement
TÜV: Wichtige Sicherheitshinweise
Electromagnetic Compatibility
Federal Communications Commission Radio Frequency Interference Statement
Industry Canada Class A and B Label Requirements
Declaration of Conformity: SnapScan e10
SnapScan e10 Owner’s Guide ! Preface This chapter gives you information about SnapScan and about How to Use This Online Guide. ! Chapter 1: Preparing the Scanner “Preparing the Scanner” explains how to prepare your SnapScan for installation. ! Chapter 2: Installing the Scanner for PC This chapter shows you how to set up your SnapScan for your PC. ! Chapter 3: Installing the Scanner for Macintosh This chapter shows you how to set up your SnapScan for your Macintosh computer. ! Chapter 4: Making Your First Scan Here you find instructions on how to place reflective originals on the glass plate of your scanner. ! Appendix A: Troubleshooting “Troubleshooting” can be helpful when you come across problems. ! Appendix B: Technical Information This appendix provides specifications for your SnapScan. ! Appendix C: Regulation Compliance This appendix gives you information about safety regulations, electromagnetic compatibility and the declaration of conformity. ab
Trademarks AGFA and the Agfa rhombus are trademarks of Agfa-Gevaert AG ScanWise and SnapScan e10 are trademarks of Agfa-Gevaert N.V. Acrobat is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions. Apple, Macintosh, PowerPC and Mac OS are trademarks of Apple Computer Inc., registered in the U.S. and other countries. IBM PC is a trademark of the International Business Machines Corporation. Microsoft, Windows and Windows NT are registered trademarks of the Microsoft Corporation in the U.S. and other countries. Pentium is a registered trademark of the Intel Corporation. Other product or company names are trademarks or registered trademarks of their respective holders. Copyright© July 2000 Agfa-Gevaert N.V. All rights reserved. All software and hardware described in this document are subject to change without any notice. Trademarks 2
Contents Preface ............................................................................................................................................... 4 About SnapScan ......................................................................................................................... 5 Environmental Requirements...................................................................................................... 5 Precautions ................................................................................................................................. 6 Cleaning Your Scanner ............................................................................................................... 6 How to Use This Online Guide.................................................................................................... 7 How to Print This Guide .............................................................................................................. 7 Chapter 1: Preparing the Scanner................................................................................................... 8 Unpacking the Scanner............................................................................................................... 9 Taking a Closer Look .................................................................................................................. 9 Unlocking the Scanner .............................................................................................................. 10 Chapter 2: Installing the Scanner for PC...................................................................................... 12 Minimum System Requirements ............................................................................................... 13 Installing the Scanner Software................................................................................................. 13 Connecting the Scanner to Your PC ......................................................................................... 15 Chapter 3: Installing the Scanner for Macintosh......................................................................... 16 Minimum System Requirements ............................................................................................... 17 Installing the Scanner Software................................................................................................. 18 Connecting the Scanner to the Macintosh Computer ............................................................... 20 Chapter 4: Making Your First Scan............................................................................................... 21 Appendix A: Troubleshooting ....................................................................................................... 23 Appendix B: Technical Information .............................................................................................. 26 Appendix C: Regulation Compliance............................................................................................ 27 Safety Regulations .................................................................................................................... 28 UL Safety Statement.................................................................................................. 28 TÜV: Wichtige Sicherheitshinweise........................................................................... 28 Electromagnetic Compatibility................................................................................................... 29 Federal Communications Commission Radio Frequency Interference Statement.... 29 Industry Canada Class A and B Label Requirements ............................................... 29 Declaration of Conformity: SnapScan e10 ................................................................................ 30 Preface 3
Preface ! About SnapScan ! Environmental Requirements ! Precautions ! Cleaning Your Scanner ! How to Use This Online Guide ! How to Print This Guide Preface 4
About SnapScan In this Owner’s Guide, the name SnapScan is used for the SnapScan e10 (unless specified otherwise). The SnapScan is a one pass flatbed color scanner with a resolution of 600 x 1200 ppi equipped with a cold cathode lamp. It is based on CCD (Charge-Coupled Device) scanning technology. With the SnapScan, you can scan line-art, gray-scale and color reflective originals up to A4 format. The scanned data is transferred through the computer’s USB (Universal Serial Bus) port. The USB technology makes it easy to install multiple peripherals to your computer. USB eliminates any need to turn off or restart the computer when attaching a new peripheral. SnapScan is a scanner that captures and converts reflective originals (for example pictures, text) into electronic data that can be used in computer applications. It offers high-resolution image capturing and is an ideal tool in making presentations come to life. SnapScan supports multiple scanning modes and includes scanner software to get you started right away. With its powerful and easy-to-use scanner driver software, SnapScan gives you easy access to high-quality color scans. The scanner driver software gives you a number of additional features to create special effects or to reproduce even the most difficult originals. The document cover is adjustable: when you put a thick original (like a book or a magazine) on the reflective glass plate, the document cover adapts to the thickness of the original. Environmental Requirements " Place the scanner on a horizontal, flat surface. " To ensure proper ventilation, allow a minimum of 10 cm (4 inches) free space around each side of the scanner. " Make sure that no vibrations or shocks occur. " Make sure that the area is free of dust. " Avoid any contact with water. Do not use your scanner near water or in a damp environment. " Your SnapScan is designed to perform at best when the environmental humidity is between 20% and 85%. Avoid environments where humidity fluctuations might occur. " Your SnapScan is designed to perform at best when the environmental temperature is between 10 °C (+ 50 degrees Fahrenheit) and 40 °C (+104 degrees Fahrenheit). Avoid exposure to direct sunlight and heating devices. Preface 5
Precautions For your own safety and that of your equipment, respect conscientiously the Environmental Requirements and always take the following precautions: " Check frequently whether there is no overheating of the AC adapter. " If you do not use your scanner for some time, pull the AC adapter cable out of the power supply socket. " Handle your SnapScan with care: the glass plate is fragile. There is no warranty on breaking the glass plate and your dealer is not liable for consequential damages. " Disconnect the AC adapter when you want to clean the scanner housing or the glass plate and when the scanner needs servicing or repairing. " Do not open the scanner housing as it contains high-voltage areas and sensitive components. Every repair should be carried out by your dealer. " Do not leave originals on the reflective glass plate for excessive periods of time. The warmth of the scanner may cause them to deteriorate. " For safety reasons, never use extension cables for the AC adapter. Caution: For safety reasons, besides the personal maintenance mentioned in this Owner's Guide, do not try to remove any mechanical parts or any electronic components from your scanner. If your scanner needs service, our dealer and service offices are available to help you. Cleaning Your Scanner " Cleaning the glass plate regularly, ensures that dirt or smudges do not reduce the quality of your scanned images. " Before cleaning, disconnect the AC adapter from your scanner. " Use a soft damp cloth and a mild detergent to clean the surface of the glass plate. If you use alcohol to clean the glass plate, make sure that you do not touch the plastic elements of the scanner. " Avoid using sprays directly onto the glass plate as this may cause the liquid to penetrate the seams around the glass and contaminate the mirrors and lenses inside the scanner. " Do not use liquid cleaners or aerosol cleaners. Preface 6
How to Use This Online Guide To … Click … jump to another location within or outside the blue text document jump to a topic in the document click the corresponding bookmark jump to the first or the last page retrace your steps in the document jump to the previous or to the next page zoom in and zoom out (control-click) on the page search for a part of a word, a complete word or multiple words print the document # Note: Due to rescaling, some of the screen shots included in this document may appear unclear when displayed at 100% magnification. You can view these screen shots more clearly by using the Zoom tool to increase the default magnification. How to Print This Guide 1 Choose Page Setup from the File menu. 2 Choose your paper format from the Paper popup menu. 3 Select Orientation: Portrait. 4 Click OK. 5 Choose Print from the File menu. Preface 7
Chapter 1: Preparing the Scanner This chapter helps you to prepare your SnapScan for installation. ! Unpacking the Scanner ! Taking a Closer Look ! Unlocking the Scanner Chapter 1: Preparing the Scanner 8
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