惠普一体机-OFFICEJET PRO 8500说明书.pdf

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Contents

Get started

Find other resources for the product

Finding the device model number

Accessibility

Understand the device parts

Front view

Printing supplies area

Back view

Control panel

Control-panel buttons and lights (Color display)

Control-panel buttons and lights (Two-line display)

Color display

Two-line display

Connection information

Turn off the device

Eco-Tips

Install the accessories

Install the duplexer

Install Tray 2

Turn on accessories in the print driver

To turn on accessories on Windows computers

To turn on accessories on Macintosh computers

Use the device

Use device control-panel menus

Device control-panel message types

Status messages

Warning messages

Error messages

Critical error messages

Change device settings

Text and symbols

Type numbers and text on the control-panel keypad

To enter text

To enter a space, pause, or symbol

To erase a letter, number, or symbol

Type text using the visual keyboard (some models only)

Available symbols for dialing fax numbers (some models only)

Use the HP software

Use the HP photo and imaging software

Use the HP productivity software

Load the originals

Load an original in the automatic document feeder (ADF)

Load an original on the scanner glass

Select print media

Recommended papers for printing and copying

Tips for selecting and using print media

Understand specifications for supported media

Understand supported sizes

Understand supported media types and weights

Set minimum margins

Load media

Configure trays

Print on special and custom-sized media

Print borderless

Change print settings

Change settings from an application for current jobs (Windows)

Change default settings for all future jobs (Windows)

Change settings (Mac OS X)

Print on both sides (duplexing)

Guidelines for printing on both sides of a page

Perform duplexing

Print a Web page

Cancel a print job

Scan

Scan an original

Scan an original to a computer (direct connection)

Scan an original to a computer (network connection)

Scan an original to a memory device

Use Webscan via embedded Web server

Scan from a TWAIN-compliant or a WIA-compliant program

Scan from a TWAIN-compliant program

Scan from a WIA-compliant program

Edit a scanned original

Edit a scanned photo or graphic

Edit a scanned document using optical character recognition (OCR) software

Change scan settings

Cancel a scan job

HP Digital Solutions (some models only)

What are HP Digital Solutions?

HP Direct Digital Filing

HP Digital Fax

Requirements

Setting up the HP Digital Solutions

HP Direct Digital Filing

Set Up Scan to Network Folder

Use HP Scan to Network Folder

Set Up Scan to E-mail

Use Scan to E-mail

Set Up HP Digital Fax

Using HP Digital Fax

Work with memory devices

Insert a memory card

Connect a digital camera

Connect a storage device

Print DPOF photos

View photos

View photos (color display models only)

View photos using your computer

Print photos from the control panel

Print selected photos

Print an index sheet from the device control panel

Print passport photos (color display models only)

Save photos to your computer

Fax

Send a fax

Send a basic fax

Send a fax manually from a phone

Send a fax using monitor dialing

Send a fax using the broadcast fax option (color display models only)

Send a fax from memory

Schedule a fax to send later

Send a fax to multiple recipients

Send a fax to multiple recipients from the device control panel

Send a color original fax

Change the fax resolution and Lighter / Darker settings

Change the fax resolution

Change the Lighter / Darker setting

Set new default settings

Send a fax in Error Correction Mode

Receive a fax

Receive a fax manually

Set up backup fax reception

Reprint received faxes from memory

Poll to receive a fax

Forward faxes to another number

Set the paper size for received faxes

Set automatic reduction for incoming faxes

Block junk fax numbers

Set the junk fax mode

Add numbers to the junk fax list

Remove numbers from the junk fax list

View a list of blocked fax numbers

Receive faxes to your computer (Fax to PC and Fax to Mac)

Fax to Pc and Fax to Mac requirements

Activate Fax to PC and Fax to Mac

Modify Fax to PC or Fax to Mac settings

Turn off Fax to PC or Fax to Mac

Change fax settings

Configure the fax header

Set the answer mode (Auto answer)

Set the number of rings before answering

Change the answer ring pattern for distinctive ring

Set the fax error correction mode

Set the dial type

Set the redial options

Set the fax speed

Set the fax sound volume

Set up speed-dial entries

Set up fax numbers as speed-dial entries or groups

Set up speed-dial entries

Set up a speed-dial group

Print and view a list of speed-dial entries

View a list of speed-dial entries

To print a list of speed-dial entries

Fax over Internet Protocol (FoIP)

Test fax setup

Use reports

Print fax confirmation reports

Print fax error reports

Print and view the fax log

Clear the fax log

Print the details of the last fax transaction

Print a Caller ID History Report

Cancel a fax

Copy

Make copies from the device control panel

Change the copy settings

Set the number of copies

Set the copy paper size

Set the copy paper type

Change copy speed or quality

Resize an original to fit onto letter or A4 paper

Copy a legal-size document onto letter paper

Crop an original (color display models only)

Adjust the lightness and darkness of your copy

Enhance light areas of your copy

Collate a copy job

Apply Margin Shift to a Copy Job

Two-sided copy jobs

Cancel a copy job

Configure and manage

Manage the device

Monitor the device

Administer the device

Use device management tools

Use the Toolbox (Windows)

Open the Toolbox

Toolbox tabs

Network Toolbox

Use the HP Solution Center (Windows)

Use the Embedded Web server

To open the embedded Web server

Embedded Web server pages

Use the HP Device Manager (Mac OS X)

Use the HP Printer Utility (Mac OS X)

Open the HP Printer Utility

HP Printer Utility panels

Understand the self-test report

Understand the network configuration page

Configure network options

Change basic network settings

Modify wireless settings

View and print network settings

Turn the wireless radio on and off

Change advanced network settings

Set link speed

To view IP settings

To change IP settings

Set up faxing for the device

Set up faxing (parallel phone systems)

Choose the correct fax setup for your home or office

Case A: Separate fax line (no voice calls received)

Case B: Set up the device with DSL

Case C: Set up the device with a PBX phone system or an ISDN line

Case D: Fax with a distinctive ring service on the same line

Case E: Shared voice/fax line

Case F: Shared voice/fax line with voice mail

Case G: Fax line shared with computer modem (no voice calls received)

Case H: Shared voice/fax line with computer modem

Case I: Shared voice/fax line with answering machine

Case J: Shared voice/fax line with computer modem and answering machine

Case K: Shared voice/fax line with computer dial-up modem and voice mail

Serial-type fax setup

Configure the device (Windows)

Direct connection

Install the software before connecting the device (recommended)

Connect the device before installing the software

Share the device on a locally shared network

Network connection

Install the device on a network

Install the device software on client computers

Install the printer driver using Add Printer

Install the device in a pure IPv6 network environment

Configure the device (Mac OS X)

Install the software for network or direct connection

Share the device on a locally shared network

Set up the device for wireless communication (some models only)

Understand 802.11 wireless network settings

To set up wireless communication using the installer (Windows)

To set up wireless communication using the installer (Mac OS X)

To set up wireless communication using the device control panel with wireless setup wizard

Connect the device using an ad hoc wireless network connection

To turn off wireless communication

Configure your firewall to work with HP devices

Change the connection method

Guidelines for ensuring wireless network security

To add hardware addresses to a WAP

Other guidelines

Set up the device for Bluetooth communication

To set up the device for Bluetooth communication via the embedded Web server

Connect the device with Bluetooth

Connecting the device with Bluetooth on Windows

Connect the device with Bluetooth on Mac OS X

Set Bluetooth security for the device

Use a passkey to authenticate Bluetooth devices

To set the device to be visible or not visible to Bluetooth devices

Reset Bluetooth settings via the embedded Web server

Uninstall and reinstall the software

Maintain and troubleshoot

Replace the ink cartridges

Maintain the printheads

To check printhead health

To print the print quality diagnostic page

To align the printheads

To calibrate the linefeed

To clean the printheads

To clean the printhead contacts manually

To replace the printheads

Store printing supplies

Store ink cartridges

Store printheads

Clean the device

Clean the scanner glass

Clean the exterior

Clean the automatic document feeder

General troubleshooting tips and resources

Solve printing problems

The device shuts down unexpectedly

Error message appears on control-panel display

The device is not responding (nothing prints)

Device takes a long time to print

Placement of the text or graphics is wrong

The device prints half a page, then ejects the paper

Poor print quality and unexpected printouts

General print quality troubleshooting

Meaningless characters print

Ink is smearing

Ink is not filling the text or graphics completely

Output is faded or dull colored

Colors are printing as black and white

Wrong colors are printing

Printout shows bleeding colors

The printout has a horizontal band of distortion near the bottom of a borderless print

Colors do not line up properly

Text or graphics are streaked

Something on the page is missing or incorrect

Solve paper-feed problems

Solve copy problems

No copy came out

Copies are blank

Documents are missing or faded

Size is reduced

Copy quality is poor

Copy defects are apparent

The device prints half a page, then ejects the paper

Error messages appear

Solve scan problems

Scanner did nothing

Scan takes too long

Part of the document did not scan or text is missing

Text cannot be edited

Error messages appear

Scanned image quality is poor

Scan defects are apparent

Solve fax problems

The fax test failed

Solve HP Digital Solutions problems

Solving HP Direct Digital Filing problems

Common problems

Unable to scan to network folder

Unable to scan to e-mail

Solving HP Digital Fax problems

Solve network problems

Solve wireless problems

Basic wireless troubleshooting

Advanced wireless troubleshooting

Make sure your computer is connected to your network

Make sure that the HP device is connected to your network

Check to see if the firewall software is blocking communication

Make sure the HP device is online and ready

Your wireless router is using a hidden SSID

Make sure the wireless version of the HP device is set as the default printer driver (Windows only)

Make sure the HP Network Devices Support service is running (Windows only)

Add hardware addresses to a wireless access point (WAP)

Solve photo (memory card) problems

The device cannot read the memory card

The device cannot read photos on the memory card

The device prints half a page, then ejects the paper

Solve device management problems

Embedded Web server cannot be opened

Troubleshoot installation issues

Hardware installation suggestions

Software installation suggestions

Clear jams

Clear paper jams

Avoid paper jams

Errors (Windows)

Printhead(s) Missing

Incompatible Printhead

Printhead problem

Fax Memory Full

Device Disconnected

Replace Cartridge(s) Soon

Cartridge Problem

Paper Mismatch

The cartridge cradle cannot move.

Paper Jam

The printer is out of paper.

Incompatible Cartridge(s)

Printer Offline

Printer Paused

Document failed to print

General printer error

HP supplies and accessories

Order printing supplies online

Accessories

Supplies

Ink cartridges and printheads

HP media

Support and warranty

Obtain electronic support

Warranty

Ink cartridge warranty information

Obtain HP telephone support

Before you call

Support process

HP support by phone

Phone support period

Telephone support numbers

Placing a call

After the phone support period

Additional warranty options

HP Quick Exchange Service (Japan)

HP Korea customer support

Prepare the device for shipment

Remove the ink cartridges and printheads before shipment

Remove the device control-panel faceplate

Remove the duplexer

Remove the output tray

Pack the device

Device specifications

Physical specifications

Product features and capacities

Processor and memory specifications

System requirements

Network protocol specifications

Embedded Web server specifications

Print specifications

Copy specifications

Fax specifications

Scan specifications

Environmental specifications

Electrical specifications

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)

Supported devices

Memory card specifications

Regulatory information

FCC statement

VCCI (Class B) compliance statement for users in Japan

Notice to users in Japan about the power cord

Notice to users in Korea

Toxic and hazardous substance table

Notice to users of the U.S. telephone network: FCC requirements

Notice to users of the Canadian telephone network

Notice to users in the European Economic Area

Australia wired fax statement

Regulatory information for wireless products

Exposure to radio frequency radiation

Notice to users in Brazil

Notice to users in Canada

Notice to users in Taiwan

European Union regulatory notice

Regulatory model number

Declaration of conformity

Environmental product stewardship program

Paper use

Plastics

Material safety data sheets

Recycling program

HP inkjet supplies recycling program

Disposal of waste equipment by users in private households in the European Union

Power consumption

Chemical Substances

Third-party licenses

Index

OFFICEJET PRO 8500 User Guide A909

HP Officejet Pro 8500 (A909) All-in- One Series User Guide

8. If the product does not operate normally, see Maintain and troubleshoot. 9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. 10. Use only the external power adapter/battery provided with the device. Copyright information © 2008 Copyright Hewlett-Packard Development Company, L.P. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett- Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Secure Digital memory card is supported by the product. SD Logo is a trademark of its proprietor. Safety information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand all instructions in the documentation that comes with the device. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this product near water, or when you are wet. 6. Install the product securely on a stable surface. 7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

Contents 1 Get started Find other resources for the product .......................................................................................11 Finding the device model number ...........................................................................................13 Accessibility ............................................................................................................................13 Understand the device parts ...................................................................................................13 Front view .........................................................................................................................14 Printing supplies area .......................................................................................................15 Back view .........................................................................................................................15 Control panel ....................................................................................................................16 Control-panel buttons and lights (Color display) .........................................................16 Control-panel buttons and lights (Two-line display) ....................................................17 Color display ...............................................................................................................19 Two-line display ..........................................................................................................20 Connection information .....................................................................................................21 Turn off the device ..................................................................................................................21 Eco-Tips .................................................................................................................................21 2 Install the accessories Install the duplexer .................................................................................................................23 Install Tray 2 ...........................................................................................................................23 Turn on accessories in the print driver ....................................................................................24 To turn on accessories on Windows computers ...............................................................24 To turn on accessories on Macintosh computers ..............................................................24 3 Use the device Use device control-panel menus ............................................................................................25 Device control-panel message types ......................................................................................26 Status messages ..............................................................................................................26 Warning messages ...........................................................................................................26 Error messages ................................................................................................................26 Critical error messages .....................................................................................................26 Change device settings ..........................................................................................................26 Text and symbols ...................................................................................................................27 Type numbers and text on the control-panel keypad ........................................................27 To enter text ................................................................................................................28 To enter a space, pause, or symbol ............................................................................28 To erase a letter, number, or symbol ..........................................................................28 Type text using the visual keyboard (some models only) .................................................28 Available symbols for dialing fax numbers (some models only) ........................................29 Use the HP software ...............................................................................................................29 Use the HP photo and imaging software ..........................................................................29 Use the HP productivity software ......................................................................................30 Load the originals ...................................................................................................................31 Load an original in the automatic document feeder (ADF) ................................................31 Load an original on the scanner glass ..............................................................................32 1

Select print media ...................................................................................................................32 Recommended papers for printing and copying ...............................................................33 Tips for selecting and using print media ...........................................................................34 Understand specifications for supported media ................................................................35 Understand supported sizes .......................................................................................35 Understand supported media types and weights ........................................................38 Set minimum margins .......................................................................................................39 Load media .............................................................................................................................40 Configure trays .......................................................................................................................43 Print on special and custom-sized media ...............................................................................44 Print borderless ......................................................................................................................45 4 Print Change print settings ..............................................................................................................47 Change settings from an application for current jobs (Windows) ......................................47 Change default settings for all future jobs (Windows) .......................................................48 Change settings (Mac OS X) ............................................................................................48 Print on both sides (duplexing) ...............................................................................................48 Guidelines for printing on both sides of a page .................................................................48 Perform duplexing .............................................................................................................49 Print a Web page ....................................................................................................................49 Cancel a print job ....................................................................................................................50 5 Scan Scan an original ......................................................................................................................51 Scan an original to a computer (direct connection) ...........................................................52 Scan an original to a computer (network connection) .......................................................52 Scan an original to a memory device ................................................................................52 Use Webscan via embedded Web server ...............................................................................53 Scan from a TWAIN-compliant or a WIA-compliant program ..................................................53 Scan from a TWAIN-compliant program ...........................................................................53 Scan from a WIA-compliant program ................................................................................53 Edit a scanned original ...........................................................................................................54 Edit a scanned photo or graphic .......................................................................................54 Edit a scanned document using optical character recognition (OCR) software ................54 Change scan settings .............................................................................................................54 Cancel a scan job ...................................................................................................................55 6 HP Digital Solutions (some models only) What are HP Digital Solutions? ..............................................................................................57 HP Direct Digital Filing ......................................................................................................57 HP Digital Fax ...................................................................................................................57 Requirements .........................................................................................................................58 Setting up the HP Digital Solutions .........................................................................................59 HP Direct Digital Filing ............................................................................................................59 Set Up Scan to Network Folder ........................................................................................60 Use HP Scan to Network Folder .......................................................................................61 Set Up Scan to E-mail ......................................................................................................61 Use Scan to E-mail ...........................................................................................................63 Set Up HP Digital Fax .............................................................................................................64 Using HP Digital Fax ...............................................................................................................65 2

Contents 7 Work with memory devices Insert a memory card ..............................................................................................................67 Connect a digital camera ........................................................................................................68 Connect a storage device .......................................................................................................70 Print DPOF photos .................................................................................................................71 View photos ............................................................................................................................71 View photos (color display models only) ...........................................................................72 View photos using your computer .....................................................................................72 Print photos from the control panel .........................................................................................72 Print selected photos ........................................................................................................72 Print an index sheet from the device control panel ...........................................................73 Print passport photos (color display models only) .............................................................73 Save photos to your computer ................................................................................................74 8 Fax Send a fax ..............................................................................................................................75 Send a basic fax ...............................................................................................................76 Send a fax manually from a phone ...................................................................................76 Send a fax using monitor dialing .......................................................................................77 Send a fax using the broadcast fax option (color display models only) .............................78 Send a fax from memory ..................................................................................................78 Schedule a fax to send later .............................................................................................79 Send a fax to multiple recipients .......................................................................................79 Send a fax to multiple recipients from the device control panel ..................................80 Send a color original fax ...................................................................................................80 Change the fax resolution and Lighter / Darker settings .................................................80 Change the fax resolution ...........................................................................................81 Change the Lighter / Darker setting ..........................................................................82 Set new default settings ..............................................................................................82 Send a fax in Error Correction Mode ................................................................................82 Receive a fax ..........................................................................................................................83 Receive a fax manually .....................................................................................................83 Set up backup fax reception .............................................................................................84 Reprint received faxes from memory ................................................................................85 Poll to receive a fax ..........................................................................................................86 Forward faxes to another number .....................................................................................86 Set the paper size for received faxes ................................................................................87 Set automatic reduction for incoming faxes ......................................................................87 Block junk fax numbers .....................................................................................................87 Set the junk fax mode .................................................................................................88 Add numbers to the junk fax list ..................................................................................88 Remove numbers from the junk fax list .......................................................................89 View a list of blocked fax numbers ..............................................................................89 Receive faxes to your computer (Fax to PC and Fax to Mac) ...........................................89 Fax to Pc and Fax to Mac requirements .....................................................................90 Activate Fax to PC and Fax to Mac ............................................................................90 Modify Fax to PC or Fax to Mac settings ....................................................................91 Turn off Fax to PC or Fax to Mac ................................................................................92 3

Change fax settings ................................................................................................................92 Configure the fax header ..................................................................................................92 Set the answer mode (Auto answer) .................................................................................93 Set the number of rings before answering ........................................................................93 Change the answer ring pattern for distinctive ring ...........................................................94 Set the fax error correction mode .....................................................................................95 Set the dial type ................................................................................................................95 Set the redial options ........................................................................................................95 Set the fax speed ..............................................................................................................96 Set the fax sound volume .................................................................................................97 Set up speed-dial entries ........................................................................................................97 Set up fax numbers as speed-dial entries or groups .........................................................97 Set up speed-dial entries ............................................................................................97 Set up a speed-dial group ...........................................................................................98 Print and view a list of speed-dial entries ..........................................................................99 View a list of speed-dial entries ..................................................................................99 To print a list of speed-dial entries ..............................................................................99 Fax over Internet Protocol (FoIP) .........................................................................................100 Test fax setup .......................................................................................................................100 Use reports ...........................................................................................................................101 Print fax confirmation reports ..........................................................................................102 Print fax error reports ......................................................................................................103 Print and view the fax log ................................................................................................103 Clear the fax log ..............................................................................................................104 Print the details of the last fax transaction ......................................................................104 Print a Caller ID History Report .......................................................................................104 Cancel a fax ..........................................................................................................................105 9 Copy Make copies from the device control panel ...........................................................................107 Change the copy settings .....................................................................................................108 Set the number of copies ......................................................................................................108 Set the copy paper size ........................................................................................................108 Set the copy paper type ........................................................................................................109 Change copy speed or quality ..............................................................................................109 Resize an original to fit onto letter or A4 paper .....................................................................110 Copy a legal-size document onto letter paper ......................................................................111 Crop an original (color display models only) .........................................................................112 Adjust the lightness and darkness of your copy ....................................................................112 Enhance light areas of your copy .........................................................................................112 Collate a copy job .................................................................................................................113 Apply Margin Shift to a Copy Job .........................................................................................113 Two-sided copy jobs .............................................................................................................114 Cancel a copy job .................................................................................................................114 10 Configure and manage Manage the device ...............................................................................................................115 Monitor the device ..........................................................................................................116 Administer the device .....................................................................................................117 4

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