USER’S GUIDE MFC-9420CN
APPROVAL INFORMATION
Compilation and Publication Notice
Quick Reference Guide
Sending Faxes
Storing numbers
Dialling operations
Making copies
Table of Contents
Section I General
1 General Information
Using this Guide
Finding information
Symbols used in this Guide
How to access the complete User’s Guide
To view Documentation (For Windows®)
How to find Scanning instructions
To view Documentation (For Macintosh®)
How to find Scanning instructions
Control panel overview
About fax machines
Fax tones and handshake
ECM (Error Correction Mode)
Multi-Line connections (PABX)
2 Loading paper and documents
Acceptable paper and other media
Recommended paper
Type and size of paper
Standard paper tray
Optional lower tray (LT-27CL)
Paper capacity of the paper trays
Recommended paper specifications
Handling and using special paper
Envelopes
Labels and transparencies
Printable area
Portrait
Landscape
Loading paper and envelopes
To load paper or other media in the paper tray
Loading documents
Using the ADF (automatic document feeder)
Using the scanner glass
3 Setup
Date and Time
Setting Daylight Savings Time
Station ID
LCD Contrast
Phone line settings
Tone and Pulse dialling mode (not available in New Zealand)
Connecting an external or extension telephone
Connecting an external telephone answering device (TAD)
Sequence
Connections
Recording outgoing message (OGM) on an external TAD
Ecology features
Toner Save
Sleep Time
Mode Timer
Paper settings
Paper Type
Paper Size
Volume Settings
Ring Volume
Beeper Volume
Speaker Volume
4 Security features
Setting Lock
Setting up the password
Changing the Setting Lock password
Turning Setting Lock on
Turning Setting Lock off
Memory Security
Setting up the password
Changing the Memory Security password
Turning Memory Security on
Turning Memory Security off
Section II Fax & Telephone
5 Sending a fax
How to Fax
Entering Fax mode
Sending a fax automatically from the ADF
Sending a fax automatically from the scanner glass
Colour fax transmission
Cancelling a fax in progress
Dual Access (Monochrome only)
Sending a fax manually
Manual transmission
Out of Memory message
Broadcasting (Monochrome only)
To stop a broadcast in progress
Additional Sending Operations
Sending faxes using multiple settings
Contrast
Changing fax Resolution
Real Time Transmission
Sending in real time for all faxes
Sending in real time for the next fax only
Overseas Mode
Delayed Faxing (Monochrome only)
Delayed Batch Transmission (Monochrome only)
Checking job status and cancelling a waiting job
Composing the electronic Cover Page (Monochrome only)
Composing your own comments
Cover page for the next fax only
Send a cover page for all faxes
Using a printed cover page
6 Receiving a fax
Receive Mode
To select or change your Receive Mode
Fax Receive Settings
Ring Delay
F/T Ring Time (Fax/Tel mode only)
Tray Use for Fax mode
Printing a reduced incoming fax (Auto Reduction)
Reception into memory (Monochrome only)
Changing the remote codes
Fax Detect
Additional receiving operations
Printing a fax from the memory
Setting the Print Density
Operation from extension telephones
Using a cordless external handset
For Fax/Tel mode only
Using the remote codes
7 Dialling and phone options
How to dial
Manual dialling
One-Touch Dialling
Speed-Dialling
Search
Fax Redial
Storing numbers
Storing a Pause
Storing One-Touch Dial numbers
Storing Speed-Dial numbers
Changing One-Touch and Speed-Dial numbers
Setting up Groups for Broadcasting
Access codes and credit card numbers
Telephone Service for Australia
Telstra® FaxStream® Duet® (Distinctive Ringing)
What is the Advantage of using Telstra® FaxStream® Duet® Function?
How does Telstra® FaxStream® Duet® Work?
Registering the Distinctive Ring pattern
Turning off Distinctive Ring
Caller ID (Caller IDentification)
Advantages of Caller ID
How Does the Caller ID Work?
The Caller ID Appears on the Display When Your Telephone Rings
The Caller ID is Stored in Your Machine Memory
Viewing Caller ID List
Printing Caller ID List
Telephone Service for New Zealand
FaxAbility
How Will the Fax Machine Treat All Other Numbers?
What is the Advantage of Using the FaxAbility Function?
How Does FaxAbility Work?
How to Turn FaxAbility OFF or ON
Caller ID (Caller IDentification)
Advantages of Caller ID
How Does the Caller ID Work?
The Caller ID Appears on the Display When Your Telephone Rings
Viewing Caller ID List
Printing Caller ID List
Telephone Service for Some Countries
Distinctive Ringing (For Singapore and Hong Kong)
Registering the Distinctive Ring pattern
Turning off Distinctive Ring
Caller ID (For Singapore and Hong Kong)
Viewing Caller ID List
Printing Caller ID List
8 Remote Fax Options (Monochrome only)
Fax Forwarding
Fax Storage
PC Fax Receive (including when the PC is turned off)
Changing Remote Fax Options
Turning off Remote Fax Options
Remote Retrieval
Setting the Remote Access Code
Using your Remote Access Code
Remote commands
Retrieving fax messages
Changing the Fax Forwarding number
9 Printing reports
Fax reports
Transmission Verification Report
Fax Journal (Activity reports)
Additional reports
How to print a report
10 Polling
Polling Operation
Polling Receive
Setup to Receive Polling
Setup to Receive Polling with Secure Code
Setup to receive delayed polling
Sequential Polling
To stop Sequential Polling in progress
Polled Transmit
Setup for Polled Transmit (Standard) (Monochrome only)
Setup for Polled Transmit with Secure Code (Monochrome only)
Section III Copy
11 Making copies
How to copy
Entering Copy mode
Printable Area
Making a single copy
Making multiple copies
Tray Use for Copy mode
Cancel copying
Copy options
Increasing copy quality
Enlarging or reducing the image copied
Making N in 1 copies or a poster (Page Layout)
Sorting copies using the ADF
Adjusting Brightness, Contrast and Colour
Brightness
Contrast
Colour saturation
Out of Memory message
Legal limitations
Section IV Software and Network Features
Section V Appendices
A Important information
For your safety
IEC 60825-1 Specification
Laser Diode
Disconnect device
LAN connection
Radio interference (220-240V Model only)
Important Information for Australia
IMPORTANT-For Your Safety
Important safety instructions
Important Information for New Zealand
Important Safety Instructions
IMPORTANT-For Your Safety
IMPORTANT NOTICE
Important Information for Some Countries
Important Safety Instructions
Choosing a location
To use the machine safely
Trademarks
B Menu and Features
On-screen programming
Menu table
Memory storage
Navigation keys
Menu Table
Copy options key
Entering Text
Inserting spaces
Making corrections
Repeating letters
Special characters and symbols
C Troubleshooting and routine maintenance
Troubleshooting
Error messages
Checking if the machine has faxes in its memory
Forwarding faxes to another fax machine
Transferring faxes to your PC
Document jams
Document is jammed in the top of the ADF unit
Document is jammed inside the ADF unit
Document is jammed at the output tray
Paper jams
Paper Jam A1 / Paper Jam A2 (paper jam in the paper tray)
Paper Jam B (paper jammed inside the machine)
Paper Jam C (paper jam where the paper comes out of the machine)
If you are having difficulty with your machine
Improving the print quality
Setting Dial Tone detection
Compatibility
Routine maintenance
Cleaning the outside of the machine
Clean the outside of the machine as follows:
Cleaning the scanner glass
Cleaning to prevent paper jams
Cleaning the laser glass
Replacing the consumable items
Toner cartridges
Toner nearly empty message
Toner empty message
Replacing a toner cartridge
How to replace a toner cartridge
Waste toner pack
Waste toner pack full message
Replacing the waste toner pack
OPC belt cartridge
Replace OPC belt cartridge message
Replacing the OPC belt cartridge (OP-4CL)
Reset the OPC Belt life counter
Fusing unit
Replace fusing unit message
Replacing the fusing unit
Reset the Fusing Unit life counter
Replacing the transfer belt cleaner
Replacing the transfer roller
Machine Information
Viewing the Serial Numbers
Checking the Page Counters
Checking remaining life of parts
Packing and shipping the machine
D Optional accessories
Optional accessories and supplies
Lower tray unit (LT-27CL)
How to install the lower tray unit
Putting paper in the lower tray unit
SO-DIMM
Installing additional memory
E Specifications
Product description
General
Print media
Fax
Copy
Scanner
Printer
Interfaces
Computer requirements
Consumable items
Replacement parts
Network (LAN)
F Glossary
Index
Remote Retrieval Access card
brother ARL/ASA/NZ