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东南大学研究生慕课答案-英文技术协作2020.docx

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Test 1
Test 2
Test 3
Test 4
Test 5
Test 6
Test 7
Test 8
Final exam
Test 1 Which of the following is not one of the features of technical documents?  Writer-centeredness  Clear organization  Readable style  Effective visuals One of the purposes of technical writing is to enable people to perform a task or follow a procedure, that is, to __________ your readers.     suggest instruct persuade inform When writing a technical document, keep two audiences in mind. Most documents are geared to an immediate audience of readers. This is your __________ audience.     semitechnical nontechnical primary secondary ________ are those with no specialized training, who look for the big picture instead of complex details. They expect technical data to be translated into words most people understand.  Experts   Audiences  Laypersons Informed persons The most emphatic location in a pragraph is the __________ sentence.  middle    last first second __________ is like trying new paint: you do not know whether you like the color until you see it on the wall.  Revising  Editing  Planning  Drafting
The purpose of my document is to __________ company employees of the new absentee policy and to __________ them on how to follow the procedures properly.     suggest; inform inform; instruct persuade; suggest instruct; persuade In most of your writing, you will carry out the task in a process consisting of five steps: planning, drafting, revising, editing and __Proofreading________. Assessing your audience’s technical background is essential before deciding whether your document should be highly technical __Semitechnical_________, or nontechnical. Clear writing means that the sentences can be understood in ____one______ reading. Actually almost every day, we make decisions or __technical__________ information. take actions that depend on To help your audience spend less time reading, you must spend more time __Processing__ ( error ) revising_ fluent, and appropriate in tone. is clear, concise, for a style that
Test 2 The principle of __________ means that related items should be grouped together.     proximity repetition contrast alignment The principle of __________ is that you should treat the same kind of information in the same way to create consistent patterns.     repetition contrast alignment proximity The principle of __________ works in several different ways in technical documents, such as large type with small type, a cool color with a warm color, and etc.     contrast alignment repetition proximity The principle of __________ is what tells the reader that the invisible line connecting the text is much stronger.     proximity alignment repetition contrast We often use __________ tables to compare exact values.     prose summary numerical appendix __________ charts are used to depict how the phases of a project relate.  Pie  Organization Tree   Gantt
Which of the following is serif typeface?  Helvetica Tahoma   Arial  Times New Roman The four basic principles of __design________ are proximity, alignment, repetition and contrast. All typefaces are divided into two broad categories: serif and ____sans______ serif. Headers and __footers________ appear in the top and bottom page margins, respectively to provide chapter or article titles, authors’ names, dates, or other publication information.
Test 3 Which of the following is the most suitable way for communication between people within an organization?  Messaging  Microblogs  Memo  Emails Which of the following is NOT a reason for using moderately formal tone for workplace communication?  Your documents may be read by your boss.  Your documents will be read by people on the move.  Your documents are legally the property of the organization for which you work.  Your documents may appear in a court of law. Which of the following may hinder goodwill and communicate ineffectively?  Sloppy appearance.  Conventional format. Logical organization.   Concise language. Text messages can .     save more time compared with telephone call allow the writer to deal with more than one task increase intimidation attach other files Text messages may have some potential problems EXCEPT .     employee misuse easy documentation lost productivity security issues Which of the following statements is FALSE?  Abbreviations can help build rapport among colleagues.  Abbreviations can help people exchange information quickly.  Abbreviations can be used when the readers can understand such abbreviations.  Abbreviations can be used to avoid misunderstanding.
Which of the following is NOT an advantage of email?  Email is very formal, including detailed attachments for professionals.  Email can be easily stored and forwarded.  Email provides a company with extensive records for future reference.  Email is useful when people are in different time zones. Which of the following is the best subject line?    How are you?  Hello Inquiry about Sunday Training IT’S IMPORTANT If you want to convey your messages effectively, you should .     put the readers’ levels of knowledge into consideration establish friendship with your readers in advance communicate more with high-tech readers follow the email policy of the company your reader is working with Which of the following is NOT a key point in memos? Introduction.   Discussion.  Complimentary closing.  Identification lines. Which of the following can make the memo more reader-friendly?  Boldfacing.  Headings.  Graphics.  All of the above. If you want to write an effective memo, you should NOT .     keep it brief and to the point use visuals to display information provide sufficient information address more than one topic
Test 4 In a chronological résumé, what is most recent should be listed last. × In a functional resume, sections are presented in priority order—from least important to most important. × Skills summary should be placed early in the resume to make your major qualifications stand out.√ A person with limited work experience should write his/her resume in the following order: Contact information – Objectives – Experience – Education – Professional memberships and affiliations - Certifications – Skills - Awards and honors. × A chronological resume clearly shows an applicant’s education and career development over time. √ One of the purposes of a cover letter is to provide more details for the information in your resume. × A recent graduate might want to present his/her education before the work experience in the cover letter. √ In the education paragraph of a cover letter, an applicant should discuss all the skills and knowledge he/she has gained from the university or college. × In the employment paragraph of a cover letter, an applicant should explain how the special skills gained from his/her previous work experience make him/her well-suited for the position he/she is applying for. √ In the Objective section, you only need to state in which field you'd like to work. × Passive voice is usually used in describing positions or responsibilities in a resume. ×
The line spacing between items is important because it can make your resume appear clearly organized. √ Sentence fragments are not allowed in a resume. × You use present perfect tense for jobs you held and present tense for jobs you currently hold. × Some applicants write a summary in the beginning of a resume to summarize all that he is writing in the following sections. × Test 5 Instructions spell out the steps required for completing a task or a series of tasks. √ If the instructions are for the technicians, plain language and a glossary for specialized terms are really necessary. × Leaving out some articles, some pronouns and some verbs can make the instructions short and brief, but somewhat difficult for readers to understand. √ A title page must consist of the topic, contact information, warranties and a graphic. × Compared with numbers, bullet points and letters are better choices for helping readers locate steps. × Positive words, such as “Thank you” and “pleasure” may help achieve positive customer contact. √ The imperative mood is often used in writing instructions, because it is more direct and economical. √
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