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QMS magicolor 2 DeskLaser User's Guide
Contents
Introduction
About the Documentation
About This Manual
Typographic Conventions
Working with the Printer Drivers
Introduction
Configuring the Windows 95/98 Printer Driver
Setting the Printer Driver Defaults
Configuring the Printer Driver for the Current Print Job
Configuring Windows 95/98 Options through the Application
Configuring Paper Options
Paper Size
Paper Type
Paper Source
Document Type
Copies
Collate
Reverse Page Order
Orientation
Printing on Both Sides (Duplex Printing)
About... Button
Cancel Button
Help Button
OK Button
Restore Defaults Button
Configuring Quality Options
Halftoning
Resolution
Cancel Button
Help Button
OK Button
Restore Defaults Button
Configuring Image Settings Options
Color Format
Image
Color Balance
Color Match
Cancel Button
Color Balance Button
Color Match Button
Help Button
OK Button
Restore Defaults Button
Configuring the Windows NT 4.0 Printer Driver
Methods of Configuration
Device Settings
Default Document Properties
Document Properties
A Note About Default Settings
Configuring Windows NT 4.0 Options through the Application
Configuring Paper Options
Paper Size
Paper Type
Paper Source
Document Type
Copies
Collate
Reverse Page Order
Orientation
Printing on Both Sides (Duplex Printing)
About... Button
Cancel Button
Help Button
OK Button
Restore Defaults Button
Configuring Quality Options
Halftoning
Resolution
Cancel Button
Help Button
OK Button
Restore Defaults Button
Configuring Image Settings Options
Color Format
Image
Color Balance
Color Match
Cancel Button
Color Balance Button
Color Match Button
Help Button
OK Button
Restore Defaults Button
Sharing the Printer
Sharing Over a Parallel Connection
Windows 95/98
Windows NT 4.0
Sharing Someone Else's Printer
Windows 95/98
Windows NT 4.0
Removing Users from Sharing
Remove Individuals from Sharing Windows 95/98
Cancel All Sharing—Windows 95/98
Remove Individuals from Sharing Windows NT 4.0
Cancel All Sharing—Windows NT 4.0
Using the Printer Status Monitor
Windows 95/98
Using the Printer Status Monitor
Disabling the Windows 95/98 Printer Status Monitor
Windows NT 4.0
Using the Printer Status Monitor
Disabling the Windows NT 4.0 Printer Status Monitor
Using the QMS Network Print Monitor
Components
Windows NT 4.0
Printing
Introduction
Loading the Media Cassette
Paper Specifications
Prepare the Paper
Load the Cassette
Using Letterhead and Memo Media
Loading and Printing Letterhead and Memo Media
Using Media Other than Plain Paper
Using Envelopes
Loading and Printing Envelopes
Using Glossy Stock
Loading and Printing Glossy Stock
Using Labels
Loading and Printing Labels
Using Thick Stock
Loading and Printing Thick Stock
Using Transfer Media
Loading and Printing Transfer Media
Using Transparencies
Loading and Printing Transparencies
Media Sizes and Imageable Areas
Working Within the Imageable Area
Imageable Area—Plain Paper, Glossy Stock, Labels, Thick Stock, Transfer Media, Transparencies
Imageable Area—Envelopes
Page Margins
Image Alignment
Media Size versus Cassette Size
Storing Media
Using Toner Cartridges
Toner Cartridge Life
Extending Toner Cartridge Life
Refilled Toner Cartridges
Ordering Toner Cartridges
Toner Cartridge Storage
Replacing a Toner Cartridge
Printing on Both Sides (Duplex Printing)
DeskLaser—Manual Duplexing
Duplex Model—Auto Duplexing
Continuous Printing
Media Types
Print Runs
Cancelling a Print Job
Cancelling from the Control Panel
Cancelling from the Computer
Control Panel
Introduction
Message Window
Message Language
Control Panel Indicators
Control Panel Keys
Online and Cancel Keys
Menu, Select, Previous, and Next Keys
Printer Configuration
The Configuration Menu
Accessing the Configuration Menu
Selecting Configuration Menu Options
Setting Energy Conservation
Setting the Message Window Language
Setting the Internet Address
Setting the Subnet Mask
Setting the Router Address
Using the Service Menu
Using the Board Test Menu
Using the Test Page Menu
Setting the Ethernet HW (Hardware) Address
Printer Options
Introduction
Additional Media Cassettes
Lower Input Feeder
What's in the Kit?
Unpacking the Lower Input Feeder
Installing the Lower Input Feeder
Single In-Line Memory Modules
Antistatic Protection
How the Computer and Printer Use Memory
Computer
Printer
Installation Procedure
Updating System Software
Updating the Printer Drivers
Windows 95/98 Printer Driver
Windows NT 4.0 Printer Driver
Maintenance
Introduction
Handling the Printer
Maintenance Schedule
Cleaning Schedule
Preventive Maintenance Schedule
Replacement Schedule
By the User
By QMS National Service
Cleaning the Printer
Guidelines for Cleaning Inside the Printer
Cleaning the Transfer Unit
Cleaning the Paper Exit Rollers
Cleaning the OPC Belt Cartridge
Cleaning the Laser Lens
Cleaning the Duplexer
Cleaning the Exterior of The Printer
Replacing the Fuser Oil Bottle and Cleaning Roller
Replacing the OPC Belt Cartridge
Replacing the Ozone Filter
Replacing the Waste Toner Pack
Media Jams
Introduction
Preventing Media Jams
Understanding the Media Path
DeskLaser
Duplex Model
Understanding Media Jam Status Messages
Removing Media Jams
Misfeed Jams
Inner Jams, Drum Jams, and Outer Jams
Duplexer Jams
Other Jams
Troubleshooting
Introduction
Status and Service Messages
Status Messages
Service Messages
Print Monitor Status Messages
Spooler Status Information
Monitor Status Information
Printer Status Information
Troubleshooting Quick Check
Printing a Test Page
Performing a Board Test
Control Panel Problems
Data Indicator Continues to Blink
Jam Message Stays On
Printing Message Stays On
Media/Paper Mismatch Message Stays On
Output Problems
Pages are Scaled
Only Partial Pages Print
Blank Pages “Print”
Not All Pages Print
Files Fail to Print
Fonts Don't Print Correctly
Frequent Media Jams
OPC Belt Cartridge Problems
Duplexer Problems
Print Quality Problems
General Print Quality Problems
Blurred or Lightly Stained Background
Colored Bands, Ribbing
Insufficient Gloss or Fusing
Irregular Print, Mottled Image
Missing Image at Edge
Mixed Color Image, Color Misregistration
Spotting
Too Dark
Too Light
Toner Smudges, Residual Images
Uneven Print Density
Vertical Streaking
Placing a Service Call
Repacking the Printer
Introduction
What's Involved?
Remove Cables and Cassette(s)
Remove the Toner Cartridges
Remove the OPC Belt Cartridge
Prepare the Fuser Unit
Change the Waste Toner Pack
Remove the Lower Input Feeder
Repack the Printer
QMS Customer Support
Sources of Support
Your QMS Vendor
Your Application Vendor
Internet
QMS Customer Response Center (CRC)
QMS World-wide Offices
QMS United States and Latin America
QMS Canada
QMS in Japan
QMS EMEA
QMS Australia
QMS Benelux
QMS France
QMS GmbH
QMS Italy
QMS Nordic
QMS South Africa
QMS UK
Technical Specifications
Engine and Controller Specifications
Engine
Print Speed (Printer in Copy Mode)
General
Consumables
Controller
Electrical
Voltage and Power
Current
Environmental
Physical
Print Media
PC Cable Pinouts
Centronics/IEEE 1284 Parallel
Ethernet
Regulatory
Warranty Considerations
Consumables and Your Warranty
Electrostatic Discharge and Your Warranty
TCP/IP Concepts
Introduction
Terminology
Ethernet
Ethernet Address
Gateway
Internet
Internet Address
IP (Internet Protocol)
Router
Subnet
Subnet Address
TCP/IP
Subnetting
Subnet Masks
Internet Routing
Class A, B, and C Internet Addresses
Notices
Manual Notice
FCC Compliance Statement
Canadian Users Notice
Laser Safety
International Notices
Power Cord
Colophon
Index
® ®
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, and the QMS logo are registered trademarks of QMS, Inc. TrueType/Apple Computer, Inc. Windows/Microsoft Corporation. Xerox/Xerox Corporation. Hammermill/Hammermill. Avery/Avery. PrintMagic/Software 2000, Ltd. Corporation. The digitally encoded software included with your QMS magicolor 2 DeskLaser is Copyrighted © 1999 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc. This manual is Copyrighted © 1999 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc. QMS, Inc. reserves the right to make changes to this manual and to the equipment described herein without notice. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this manual. QMS, Inc. assumes no responsibility for, or liability for, errors contained in this manual or for incidental, special, or consequential damages arising out of the furnishing of this manual, or the use of this manual in operating the equipment, or in connection with the performance of the equipment when so operated.
About the Documentation ................................................. 1-2 About This Manual ............................................................. 1-3 Typographic Conventions ................................................. 1-5 Introduction ........................................................................ 2-2 Configuring the Windows 95/98 Printer Driver ............... 2-2 Setting the Printer Driver Defaults 2-2 Configuring the Printer Driver for the Current Print Job 2-6
Configuring Windows 95/98 Options through the Application ................................................................... 2-8 Configuring Paper Options 2-8 Configuring Quality Options 2-14 Configuring Image Settings Options 2-17 Configuring the Windows NT 4.0 Printer Driver ............ 2-21 Methods of Configuration 2-21 A Note About Default Settings 2-28 Configuring Windows NT 4.0 Options through the Application ................................................................. 2-29 Configuring Paper Options 2-29 Configuring Quality Options 2-35 Configuring Image Settings Options 2-38 Sharing the Printer ........................................................... 2-42 Sharing Over a Parallel Connection ............................... 2-42 Windows 95/98 2-42 Windows NT 4.0 2-44 Sharing Someone Else's Printer 2-46 Removing Users from Sharing 2-47 Using the Printer Status Monitor .................................... 2-50 Windows 95/98 2-50 Windows NT 4.0 2-53 Using the QMS Network Print Monitor ........................... 2-56 Components 2-57 Introduction ........................................................................ 3-2 Loading the Media Cassette ............................................. 3-2 Paper Specifications 3-2 Prepare the Paper 3-3 ’
Load the Cassette 3-4 Using Letterhead and Memo Media 3-5 Using Media Other than Plain Paper ................................ 3-6 Using Envelopes 3-6 Using Glossy Stock 3-9 Using Labels 3-10 Using Thick Stock 3-11 Using Transfer Media 3-12 Using Transparencies 3-12 Media Sizes and Imageable Areas .................................. 3-14 Working Within the Imageable Area 3-15 Page Margins 3-18 Image Alignment 3-18 Media Size versus Cassette Size 3-18 Storing Media ................................................................... 3-18 Using Toner Cartridges ................................................... 3-19 Toner Cartridge Life 3-19 Refilled Toner Cartridges 3-20 Ordering Toner Cartridges 3-20 Toner Cartridge Storage 3-20 Replacing a Toner Cartridge ........................................... 3-21 Printing on Both Sides (Duplex Printing) ...................... 3-23 DeskLaser—Manual Duplexing 3-23 Duplex Model—Auto Duplexing 3-23 Continuous Printing ........................................................ 3-24 Media Types 3-24 Print Runs 3-24 Cancelling a Print Job ..................................................... 3-25 Cancelling from the Control Panel 3-25 Cancelling from the Computer 3-25
Introduction ........................................................................ 4-2 Message Window ............................................................... 4-2 Control Panel Indicators ................................................... 4-3 Control Panel Keys ............................................................ 4-4 Online and Cancel Keys 4-4 Menu, Select, Previous, and Next Keys 4-5 Printer Configuration ......................................................... 4-5 The Configuration Menu 4-6 Accessing the Configuration Menu 4-7 Selecting Configuration Menu Options 4-7 Setting Energy Conservation 4-8 Setting the Message Window Language 4-9 Setting the Internet Address 4-9 Setting the Subnet Mask 4-10 Setting the Router Address 4-11 Using the Service Menu 4-11 Using the Board Test Menu 4-11 Using the Test Page Menu 4-11 Setting the Ethernet HW (Hardware) Address 4-12 Introduction ........................................................................ 5-2 Additional Media Cassettes .............................................. 5-3 Lower Input Feeder ........................................................... 5-3 What's in the Kit? 5-3 Unpacking the Lower Input Feeder 5-4 Installing the Lower Input Feeder 5-4 ’
Single In-Line Memory Modules ....................................... 5-7 Antistatic Protection 5-8 How the Computer and Printer Use Memory 5-8 Installation Procedure 5-9 Updating System Software ............................................. 5-11 Updating the Printer Drivers ........................................... 5-12 Windows 95/98 Printer Driver 5-12 Windows NT 4.0 Printer Driver 5-14 Introduction ........................................................................ 6-2 Handling the Printer ........................................................... 6-2 Maintenance Schedule ...................................................... 6-4 Cleaning Schedule 6-4 Preventive Maintenance Schedule 6-6 Replacement Schedule 6-7 Cleaning the Printer ........................................................... 6-9 Guidelines for Cleaning Inside the Printer 6-9 Cleaning the Transfer Unit 6-9 Cleaning the Paper Exit Rollers 6-14 Cleaning the OPC Belt Cartridge 6-16 Cleaning the Laser Lens 6-21 Cleaning the Duplexer 6-24 Cleaning the Exterior of The Printer 6-30 Replacing the Fuser Oil Bottle and Cleaning Roller ..... 6-31 Replacing the OPC Belt Cartridge .................................. 6-35 Replacing the Ozone Filter .............................................. 6-39 Replacing the Waste Toner Pack .................................. 6-40
! "# Introduction ........................................................................ 7-2 Preventing Media Jams .................................................... 7-2 Understanding the Media Path ......................................... 7-3 DeskLaser 7-3 Duplex Model 7-4 Understanding Media Jam Status Messages .................. 7-5 Removing Media Jams ...................................................... 7-5 Misfeed Jams 7-6 Inner Jams, Drum Jams, and Outer Jams 7-6 Duplexer Jams Other Jams 7-13 7-9 $ %& Introduction ........................................................................ 8-2 Status and Service Messages ........................................... 8-2 Status Messages 8-2 Service Messages 8-11 Print Monitor Status Messages ...................................... 8-14 Spooler Status Information 8-14 Monitor Status Information 8-15 Printer Status Information 8-15 Troubleshooting Quick Check ........................................ 8-16 Printing a Test Page ........................................................ 8-17 Performing a Board Test ................................................. 8-18 Control Panel Problems .................................................. 8-19 Data Indicator Continues to Blink 8-19 ’
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