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® QMS 1060E Print System Operation &!&*

6H=@A=HI The following are trademarks or registered trademarks of their respective owners. Those listed as registered are registered in the United States Patent and Trademark Office. Some trademarks are also registered in other countries. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective owners. QMS and the QMS logo are registered trademarks of QMS, Inc., and Crown, the Crown seal, PS Executive Series, imPRESS, and UltraScript are trademarks of QMS, Inc. Adobe is a registered trademark of Adobe Systems Incorporated, registered in the United States Patent and Trademark Office. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, “PostScript Level 2” is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a QMS-developed emulation that is compatible with Adobe's PostScript Level 2 language. Intellifont/Agfa Division, Miles, Inc. Apple, AppleTalk, ImageWriter, LaserWriter, Macintosh, EtherTalk, and LocalTalk/Apple Computer, Inc. Centronics/ Centronics Data Computer corporation. DEC, DECnet, VMS/Digital Equipment Corporation. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM PC, AT, PC/XT, Token-Ring/International Business Machines Corporation. ITC Avant Garde Gothic, ITC Zapf Chancery, ITC Bookman and ITC Zapf Dingbats/International Typeface Corporation. Helvetica, Palatino, and Times/Linotype-Hell AG and/or its subsidiaries. Intel/Intel Corporation. Microsoft, MS-DOS, Windows/Microsoft Corporation. Gothic Medium BBB and Ryumin Light KL/Morisawa and Company, Ltd. Novell and NetWare/ Novell, Inc. UNIX/UNIX Systems Laboratories, Inc. Ethernet and Xerox/Xerox Corporation. The ENERGY STAR logo/United States Environmental Protection Agency. The ENERGY STAR emblem does not represent EPA endorsement of any product or service. 2HFHEAJ=HO5J=JAAJ The digitally encoded software included with your QMS 1060E Print System is Copyrighted © 1995 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc. +FOHECDJJE?A This manual is Copyrighted © 1995 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc.

Contents 1JH@K?JE Introduction .................................................................................. 1-2 About This Manual ....................................................................... 1-2 Typographic Conventions 1-3 +IK=>AI Introduction .................................................................................. 2-2 Preventing Print Media Jams ...................................................... 2-2 Loading the 500-Sheet Cassette ................................................. 2-3

Loading the Multipurpose Tray .................................................. 2-9 Envelopes: Special Considerations 2-11 Labels: Special Considerations 2-13 Letterhead and Memo Paper: Special Considerations 2-15 Transparencies: Special Considerations 2-16 Thick Paper or Card Stock 2-17 About Toner Cartridges ............................................................ 2-18 Installing and Storing the Toner Cartridge 2-18 Toner Cartridge Life 2-19 Extending Toner Cartridge Life 2-19 Replacing a Toner Cartridge 2-20 ! )@L=?A@2HEJEC.A=JKHAI Introduction .................................................................................. 3-2 Chaining Cassettes ..................................................................... 3-2 How to Chain Cassettes 3-2 Collating Output 3-3 Chunk Collation 3-5 Advantages of Collation 3-5 Collating PCL 5 Files 3-6 Working with Status Pages ........................................................ 3-6 Identifying a Status Page Type 3-6 Printing a Status Page 3-7 Cancelling/Ending Print Jobs ..................................................... 3-7 Cancelling a Print Job 3-8 Ending a Print Job 3-8 " 2HEJAH=EJA=?A Introduction .................................................................................. 4-2 Handling the Printer .................................................................... 4-2 Cleaning the Printer .................................................................... 4-4 Cleaning Guidelines 4-4 Cleaning the Outside of the Printer 4-4 Cleaning the Inside of the Printer 4-5 EE 35$-2HEJ5OIJAFAH=JE

# 2HEJ3K=EJO Introduction .................................................................................. 5-2 About Print Density ...................................................................... 5-2 About Gamma Correction ........................................................... 5-2 About Halftone Types .................................................................. 5-3 High-Resolution Printing ............................................................. 5-4 Setting the Resolution 5-4 How Much Memory Do You Need? 5-5 $ 6HK>AIDJEC Introduction .................................................................................. 6-2 Automatic Jam Recovery ............................................................ 6-2 Clearing Media Jams ................................................................... 6-2 Locating Print Media Jams 6-2 Clearing Inside Upper Unit Area Jams 6-3 Clearing Cassette Area Jams 6-5 Clearing Multipurpose Tray Area Jams 6-6 Clearing Output Tray Jams 6-7 Status Messages .......................................................................... 6-7 Service Messages ......................................................................6-10 HP-GL Error Codes and PCL Error Codes 6-11 Printer Problem Checklist .........................................................6-11 IBM PC and Compatible Computer Checklist 6-14 Apple Macintosh Checklist 6-14 Control Panel Problems 6-16 Data Indicator Stays Lit 6-16 Paper Jam Message Stays On 6-16 Emulation Problems ..................................................................6-17 PostScript Level 1 6-17 +JAJI EEE

Output Problems ....................................................................... 6-17 600x600 dpi Printing Unavailable 6-17 Binary Data Printing Problem 6-17 Ethernet Interface Printing Problem 6-18 Blank Page 6-18 End-of-Document (EOD) Command Problems 6-19 Multiple Pages Problem 6-19 NetWare Banner Page Job Does Not Print 6-20 Not All Pages Print 6-20 Orientation Problem 6-20 PostScript Error with Error Handler Enabled 6-20 General Printer Problems ......................................................... 6-21 No Start-up Page 6-21 Advanced Status Page Won't Print 6-21 Printer Resets 6-22 Disk Problems ............................................................................ 6-22 IDE Internal Hard Disk Not On Line 6-22 External SCSI Hard Disk Not On Line 6-23 Font Problems ........................................................................... 6-23 Can'’t Download Fonts 6-23 Can't Access Fonts 6-24 Intellifont Fonts Don't Appear on Status Page 6-24 Print Quality Problems .............................................................. 6-25 General 6-25 Specific 6-25 Placing a Service Call ............................................................... 6-32 EL 35$-2HEJ5OIJAFAH=JE

) 35+KIJAH5KFFHJ Sources of Support ..................................................................... A-2 Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 The QMS Corporate Bulletin Board System A-3 CompuServe A-3 Internet A-3 QMS Customer Response Center (CRC) A-4 QMS National Service A-5 QMS World-wide Offices ............................................................ A-6 1@AN L +JAJI L

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