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Project.Management.ToolBox.2nd.Edition.1118973127.pdf

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    Cover
    Title Page
    Copyright
    Contents
    Preface
    Acknowledgments
    Part I The PM Toolbox
    Chapter 1 Introduction to the PM Toolbox
    Enabling Business and Project Strategy
    Project Management Methodologies and Processes
    Constructing and Adapting a PM Toolbox
    Secure Strategic Alignment
    Customize the PM Toolbox
    Continuously Improve the PM Toolbox
    References
    Part II Project Initiation Tools
    Chapter 2 Project Selection
    The Benefits Map
    Enabling Benefits Management
    Developing a Benefits Map
    Using a Benefits Map
    Variations
    Benefits
    Economic Methods
    Payback Time
    Net Present Value
    Internal Rate of Return
    Using Economic Methods
    Benefits of Economic Methods
    Scoring Models
    Developing a Scoring Model
    Using a Scoring Model
    Benefits
    Voting Models
    Developing a Voting Model
    Using the Voting Model
    Benefits
    Pairwise Ranking
    Developing a Pairwise Ranking Tool
    Using the Pairwise Ranking Matrix
    Benefits
    The Alignment Matrix
    Developing the Alignment Matrix
    Variations
    Benefits
    References
    Chapter 3 Project Initiation
    Checklist Questions for Project Initiation
    Developing Checklist Questions for Project Initiation
    Using the Checklist Questions
    The Goals Grid
    Developing a Goals Grid
    Using the Goals Grid
    Benefits
    The Responsibility Matrix
    Developing a Responsibility Matrix
    Using the Responsibility Matrix
    Benefits
    The Complexity Assessment
    Developing the Complexity Assessment
    Using the Complexity Assessment
    Benefits
    The Project Business Case
    Developing the Project Business Case
    Using the Project Business Case
    Benefits
    The Project Charter
    Developing a Project Charter
    Using a Project Charter
    Variations
    Benefits
    References
    Part III Project Planning Tools
    Chapter 4 Project Requirements
    The Elicitation Plan
    Developing an Elicitation Plan
    Using the Elicitation Plan
    Benefits
    Requirements Specification
    Specifying a Requirement Using Planguage
    Using the Requirements Specificiation
    Benefits
    The Product Requirements Document
    Developing a Product Requirements Document
    Using the PRD
    Benefits
    Requirements Ambiguity Checklist
    Using the Requirements Ambiguity Checklist
    Benefits
    Requirements Baseline
    Establishing a Requirements Baseline
    Establish a Requirements Change Board
    Benefits
    References
    Chapter 5 Scope Planning
    The Project SWOT Analysis
    Performing a Project SWOT Analysis
    Using a Project SWOT Analysis
    Benefits
    The Scope Statement
    Developing a Scope Statement
    Using a Scope Statement
    Variations
    Benefits
    The Work Breakdown Structure
    Constructing a Project WBS: A Top-Down Approach
    Establish the WBS Level of Detail
    Constructing a Project WBS: A Bottom-Up Approach
    Using the WBS
    Benefits
    The Product Breakdown Structure
    Constructing a Product Breakdown Structure
    Using the PBS
    Benefits
    References
    Chapter 6 Schedule Development
    The Gantt Chart
    Developing a Gantt Chart
    Using the Gantt Chart
    Benefits
    The Milestone Chart
    Developing a Milestone Chart
    Using the Milestone Chart
    Benefits
    The Critical Path Method Diagram
    Constructing a CPM Diagram
    Using the CPM Diagram
    Benefits
    Variations
    The Time-Scaled Arrow Diagram
    Developing a TAD
    Using a TAD
    Benefits
    The Critical Chain Schedule
    Developing a Critical Chain Schedule
    Using the Critical Chain Schedule
    Benefits
    The Hierarchical Schedule
    Constructing a Hierarchical Schedule
    Using a Hierarchical Schedule
    Benefits
    Line of Balance
    Developing a Line-of-Balance Schedule
    Using the LOB
    Benefits
    Choosing Your Scheduling Tools
    References
    Chapter 7 Cost Planning
    The Cost-Planning Map
    Developing a Cost-Planning Map
    Using the Cost-Planning Map
    Benefits
    Analogous Estimate
    Developing an Analogous Estimate
    Using an Analogous Estimate
    Benefits
    Parametric Estimate
    Developing Parametric Estimates
    Using Parametric Estimates
    Benefits
    Bottom-up Estimate
    Developing Bottom-Up Estimates
    Using Bottom-Up Estimates
    Benefits
    The Cost Baseline
    Developing a Cost Baseline
    Using the Cost Baseline
    Benefits
    Choosing a Cost-Planning Tool
    References
    Part IV Project Implementation Tools
    Chapter 8 Scope Management
    Project Scope Control System
    Establishing a Project Scope Control System
    Using the Project Scope Control System
    Benefits
    Project Change Request
    Developing a Project Change Request
    Using the Project Change Request
    Benefits
    The Project Change Log
    Developing a Project Change Log
    Using the Project Change Log
    Benefits
    The Scope Control Decision Checklist
    Developing a Scope Control Decision Checklist
    Using the Scope Control Decision Checklist
    Benefits
    References
    Chapter 9 Schedule Management
    The Burn Down Chart
    Developing the Burn Down Chart
    Using the Burn Down Chart
    Benefits
    The Slip Chart
    Developing the Slip Chart
    Using the Slip Chart
    Benefits
    The Buffer Chart
    Developing the Buffer Chart
    Using the Buffer Chart
    Benefits
    The Jogging Line
    Constructing a Jogging Line
    Using the Jogging Line
    Variations
    Benefits
    The Milestone Prediction Chart
    Constructing the Milestone Prediction Chart
    Using the Milestone Prediction Chart
    Benefits
    B-C-F Analysis
    Performing the B-C-F Analysis
    Using the B-C-F Analysis
    Benefits
    Schedule Crashing
    Performing Schedule Crashing
    Using Schedule Crashing
    Benefits
    Choosing Your Schedule Management Tools
    References
    Chapter 10 Cost Management
    The Cost Management Plan
    Developing the Cost Management Plan
    Using the Cost Management Plan
    The Budget Consumption Chart
    Developing the Budget Consumption Chart
    Using the Budget Consumption Chart
    Variations
    Benefits
    Earned Value Analysis
    Performing Earned Value Analysis
    Using Earned Value Analysis
    Variations
    Benefits
    Milestone Analysis
    Performing a Milestone Analysis
    Using the Milestone Analysis
    Benefits
    Choosing Your Cost Management Tools
    References
    Chapter 11 Agile Project Execution
    Scrum Basics
    Product Backlog and Sprint Backlog
    Information on the Backlogs
    Populating Backlogs
    Benefits
    Release Planning
    The Release-Planning Event
    Initial Draft Release Plan
    Final Release Plans
    HIP Sprint
    Release Planning versus Sprint Planning
    Benefits
    The Daily Scrum Meeting
    Organizing a Daily Scrum Meeting
    Benefits
    Sprint Task Board
    Using the Sprint Task Board
    Benefits
    The Sprint Burn Down Chart
    Developing a Sprint Burn Down Chart
    Using a Sprint Burn Down Chart
    Benefits
    The Sprint Retrospective Meeting
    Organizing a Sprint Retrospective Meeting
    Using a Sprint Retrospective Meeting
    Benefits
    Concluding Remarks
    References
    Part V Project Reporting Closure Tools
    Chapter 12 Performance Reporting
    Project Reporting Checklist
    Developing the Project Reporting Checklist
    Using the Project Reporting Checklist
    Benefits
    The Project Strike Zone
    Developing the Project Strike Zone
    Using the Project Strike Zone
    Benefits
    The Project Dashboard
    Designing a Project Dashboard
    Using the Project Dashboard
    Benefits
    The Summary Status Report
    Developing a Summary Status Report
    Using the Summary Status Report
    Benefits
    The Project Indicator
    Developing the Project Indicator
    Using the Project Indicator
    Variations
    Benefits
    Choosing Your Reporting Tools
    References
    Chapter 13 Project Closure
    Understanding Project Closure
    Project Closing Activities
    Project Closure Plan and Checklist
    Developing the Plan and Checklist
    Using the Closure Plan and Checklist
    Benefits
    The Project Closure Report
    Developing the Project Closure Report
    Using the Project Closure Report
    Benefits
    The Postmortem Review
    Conducting the Postmortem Review
    Using the Postmortem Review
    Variations
    Benefits
    Concluding Remarks
    References
    Part VI Risk Stakeholder Management Tools
    Chapter 14 Managing Project Risk
    Risk Management Plan
    Developing a Risk Management Plan
    Using the Risk Management Plan
    Benefits
    The Risk Identification Checklist
    Developing a Risk Identification Checklist
    Using a Risk Identification Checklist
    Benefits
    The Risk Register
    Creating a Risk Register
    Using the Risk Register
    Benefits
    The Risk Assessment Matrix
    Developing a Risk Assessment Matrix
    Using the Risk Assessment Matrix
    Variations
    Benefits
    Monte Carlo Analysis
    Performing a Monte Carlo Analysis
    Using the Monte Carlo Analysis
    Benefits
    The Decision Tree
    Analyzing the Decision Tree
    Using Decision Trees
    Benefits
    The Risk Dashboard
    Developing the Risk Dashboard
    Using the Risk Dashboard
    Benefits
    Choosing Your Risk Management Tools
    References
    Chapter 15 Influencing Project Stakeholders
    The Stakeholder Management Plan
    Developing a Stakeholder Management Plan
    Using the Stakeholder Management Plan
    Benefits
    The Stakeholder Map
    Developing a Stakeholder Map
    Using the Stakeholder Map
    Benefits
    The Stakeholder Analysis Table
    Developing a Stakeholder Analysis Table
    Using the Stakeholder Analysis Table
    Benefits
    The Stakeholder Evaluation Matrix
    Developing a Stakeholder Evaluation Matrix
    Using the Stakeholder Evaluation Matrix
    Variations
    Benefits
    The Stakeholder Strategy Matrix
    Developing a Stakeholder Strategy Matrix
    Using the Stakeholder Strategy Matrix
    Benefits
    Choosing Your Stakeholder Management Tools
    References
    Final Thoughts on The PM Toolbox
    Index
    EULA
    PROJECT MANAGEMENT TOOLBOX Second Edition Russ J. Martinelli Dragan Z. Milosevic
    Cover image: Wiley Cover design: abstract background © yewkeo/iStockphoto This book is printed on acid-free paper. Copyright © 2016 by Russ J. Martinelli and Dragan Z. Milosevic Published by John Wiley & Sons, Inc., Hoboken, New Jersey Published simultaneously in Canada No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with the respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor the author shall be liable for damages arising here from. For general information about our other products and services, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002. Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com. Library of Congress Cataloging-in-Publication Data: ISBN 978-1-118-97312-7 (hard back), 978-1-118-97321-9 (ePDF), 978-1-118-97320-2 (ePUB) and 978-1-119-17482-0 (oBook)
    CONTENTS Preface Acknowledgments PART I: THE PM TOOLBOX 1 INTRODUCTION TO THE PM TOOLBOX Enabling Business and Project Strategy 5 Project Management Methodologies and Processes 7 Constructing and Adapting a PM Toolbox 9 Secure Strategic Alignment 10 Customize the PM Toolbox 12 Continuously Improve the PM Toolbox 20 References 21 PART II: PROJECT INITIATION TOOLS 2 PROJECT SELECTION The Benefits Map 25 Enabling Benefits Management 26 Developing a Benefits Map 28 Using a Benefits Map 29 Variations 30 Benefits 31 Economic Methods 31 Payback Time 31 Net Present Value 31 Internal Rate of Return 33 Using Economic Methods 33 Benefits of Economic Methods 34 xv xvii 1 3 23 25 iii
    iv CONTENTS Scoring Models 34 Developing a Scoring Model 34 Using a Scoring Model 39 Benefits 40 Voting Models 40 Developing a Voting Model 41 Using the Voting Model 42 Benefits 45 Pairwise Ranking 46 Developing a Pairwise Ranking Tool 47 Using the Pairwise Ranking Matrix 48 Benefits 49 The Alignment Matrix 49 Developing the Alignment Matrix 50 Variations 51 Benefits 52 References 52 3 PROJECT INITIATION Checklist Questions for Project Initiation 55 Developing Checklist Questions for Project Initiation 56 Using the Checklist Questions 57 The Goals Grid 57 Developing a Goals Grid 58 Using the Goals Grid 59 Benefits 60 Responsibility Matrix 60 Developing a Responsibility Matrix 61 Using the Responsibility Matrix 63 Benefits 64 Complexity Assessment 64 Developing the Complexity Assessment 65 Using the Complexity Assessment 67 Benefits 67 55
    CONTENTS v The Project Business Case 68 Developing the Project Business Case 68 Using the Project Business Case 70 Benefits 71 The Project Charter 71 Developing a Project Charter 71 Using a Project Charter 76 Variations 77 Benefits 77 References 78 PART III: PROJECT PLANNING TOOLS 4 PROJECT REQUIREMENTS 81 83 The Elicitation Plan 84 Developing an Elicitation Plan 86 Using the Elicitation Plan 89 Benefits 90 Requirements Specification 91 Specifying a Requirement Using Planguage 91 Using the Requirements Specificiation 93 Benefits 96 The Product Requirements Document 96 Developing a Product Requirements Document 97 Using the PRD 101 Benefits 102 Requirements Ambiguity Checklist 102 Using the Requirements Ambiguity Checklist 104 Benefits 106 Requirements Baseline 106 Establishing a Requirements Baseline 107 Establish a Requirements Change Board 107 Benefits 108 References 109
    vi CONTENTS 5 SCOPE PLANNING Project SWOT Analysis 111 Performing a Project SWOT Analysis 112 Using a Project SWOT Analysis 116 Benefits 117 The Scope Statement 118 Developing a Scope Statement 118 Using a Scope Statement 124 Variations 124 Benefits 125 The Work Breakdown Structure 126 Constructing a Project WBS: A Top-Down Approach 128 Establish the WBS Level of Detail 130 Constructing a Project WBS: A Bottom-Up Approach 134 Using the WBS 135 Benefits 136 The Product Breakdown Structure 137 Constructing a Product Breakdown Structure 137 Using the PBS 141 Benefits 141 References 142 6 SCHEDULE DEVELOPMENT The Gantt Chart 146 Developing a Gantt Chart 146 Using the Gantt Chart 149 Benefits 149 The Milestone Chart 150 Developing a Milestone Chart 151 Using the Milestone Chart 153 Benefits 154 111 145
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