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2011 年上海高考英语真题及答案第 I 卷（共 105 分） I． Listening comprehension: Section A Directions: In Section A; you will hear ten short conversations between two speakers. At the end of each conversation, a question will be asked about what was said. The conversations and the questions will be spoken only once. After you hear a conversation and the question about it, read the four possible answers on your paper, and decide which one is the best answer to the question you have heard. 1. A. At a train station. B. At an airport C. At a travel agency D. At a bus station. 2. A. $5. B. $10. C. $15. D. $50. 3. A. Receptionist and guest. B. Salesperson and customer. C. Doctor and patient. D. Waiter and diner. 4. A. Excited. B. Dissatisfied. C. Bored. D. Exhausted. 5. A. Her hair has changed. B. She isn’t satisfied with her hair style. C. She prefers to wear long hair. D. The man has changed his hair style. 6. A. It is too early to watch the Talent Show. B. He will go to bed in five minutes. C. He would rather watch TV than go to bed. D. He is old enough to stay up. 7. A. She has got everything ready. B. She never hesitates over what to take. C. She hates packing by herself. D. She needs more time for packing. 8. A. They should wait for John for a while. B. They should stay here for the night. C. They should start the meeting right away. D. They should call John at once. 9. A. She is unwilling to move into a new flat. B. Her neighbors get along well with her. C. She can’t tell the man why she is moving. D. Her neighbors usually play

their TV loud. 10. A. Ask for directions. B. Try a different route. C. Go back for the map. D. Cancel their trip. Section B Directions: In Section B, you will hear two short passages, and you will be asked to questions on each of the passages. The passages will be read twice, but the questions will spoken only once. When you hear a question, read the four possible answers on your paper decide which one would be the blest answer to the question you have heard. Questions 11 through 13 are based on the following passage. 11. A. A political system. B. Religion. C. Working language. D. Race. 12. A. Discuss current issues. B. Join in a writing competition. C. Attend an arts and crafts competition. D. Celebrate their friendship. 13. A. The Commonwealth Games. B. An important holiday. C. The Commonwealth members. D. An international association. Questions 14 through 16 are based on the following news. 14. A. Equipping students with knowledge. B. Qualifying students for certain jobs. C. Developing students’ habits of mind. D. Helping students to go to graduate school. 15. A. The ability to have critical analysis. B. Creative use of leisure time. C. Logical use of information. D. Willingness to accept uncertainty. 16. A. Goals to reach in a college education. B. Roles of knowledge in students’ growth. C. Qualifications needed for a job. D. Importance of after-class activities.

Section C Directions: In Section C, you will hear two longer conversations. The conversations will be read twice. After you hear each conversation, you are required to fill in the numbered blanks with the information you have heard. Write your answers on your answer sheet. Blanks 17 through 20 are based on the following conversation. Complete the form. Write ONE WORD for each answer. Complaint Form Caller: Mary White Phone No.: ______17_______. Location of Problem: A ___18_____ restaurant , 449 Shanghai Street Details: ____20____ bins. It dumps its _____19_____ on the street. It doesn’t put bottles and cans in Blanks 21 through 24 are based on the following conversation. Complete the form. Write NO MORE THAN THREE WORDS for each answer. How long does short memory last? It lasts only ___21_____. What is an example of medium term memory? Buying bread, a sort of ___22___ of things to do. What is long term memory concerned with? ___23____ that happen in your life such How is long term memory different from the It _____24_____. as your wedding. others? II．Grammar and Vocabulary Section A Directions: Beneath each of the following sentences there are four choices marked

A, B, C and D. Choose the one answer that best completes the sentence. 25. Graduation is a good time to thank those who have helped you ______ the tough yeas. A. through B. up C. with D. from 26. To stay awake, he finished a cup of coffee and ordered ______. A. the other B. other C. the others D. another 27. It’s no use ____________ without taking action. A. complain B. complaining C. being complained D. to be complained 28. I _____ worry about my weekend --- I always have my plans ready before it comes. A. can’t B. mustn’t C. daren’t D. needn’t 29. When Mom looked back on the early days of their marriage, she wondered how they had managed with ______ money. A. so few B. such few C. so little D. such little 30. It doesn’t matter if they want to come to your party, _______? A. doesn’t it B. does it C. don’t they D. do they 31. After getting lost in a storm, a member of the navy team _____ four days later. A. rescued B. was rescued C. has rescued D. had been rescued 32. The rare fish, _____ from the cooking pot, has been returned to the sea. A. saved B. saving C. to be saved D. having saved 33. At one point I made up my mind to talk to Uncle Sam. Then I changed my mind, ____ that he could do nothing to help. A. to realize B. realized C. realizing D. being realized 34. Did you predict that many students ______ up for the dance competition? A. would sign B. signed C. have signed D. had signed 35. There is clear evidence _____ the most difficult feeling of all to interpret is bodily pain. A. what B. if C. how D. that 36. If a lot of people say a film is not good, I won’t bother to see it, or I’ll wait ____ it comes out on DVD. A. whether B. after C. though D. until

37. The police officers in our city work hard _____ the rest of us can live a safe life. A. in case B. as if C. in order that D. only if 38. The message you intend to convey through words may be the exact opposite of _____ others actually understand. A. why B. that C. which D. what 39. You’ll find taxis waiting at the bus station ____ you can hire to reach your host family. A. which B. where C. when D. as 40. Today we have chat rooms, text messaging, emailing… but we seem _____ the art of communicating face- to- face. A. losing B. to be losing C. to be lost D. having lost Section B Directions: Complete the following passage by using the words in the box. Each word can only be used once. Note that there is one word more than you need. A. launched B. unpleasant C. applying D. technically E. impact F. coating G. fixed H. miraculously I. superior J. advances How would you like to wear the same underwear(内衣裤) for weeks? Owing to the work that has gone into developing intelligent materials, this may not be as __41__ as it sounds. Self-cleaning clothes have now been created, and these new materials provide __42__ resistance to dirt as well as water. As a result, they require much less cleaning than traditional materials. The creation of self-cleaning clothes provides an example of how nature helps scientists develop better products. This self-cleaning nature is known as the “lotus effect”. The name comes , of course, from the lotus leaves, which are famous for growing in muddy lakes and rivers while remaining almost ___43___ clean. By observing nature, scientists are ___44___ the qualities of the lotus leaves to the materials they have engineered. Because of this, some remarkable new products have

been ___45___. Among them are special windows that are resistant to dirt and water. A special ___46____ on these windows not only prevents dirt from sticking to their surfaces, but also allows dust to be easily washed off by the rain. In fact, these new windows have already been __47___ to some cars. Even when traveling at high speed through rain, these cars never have to use their windshield wipers (雨刮器)。 Although we have already seen some practical applications, even more dramatic ___48___ will be made in the future, and they will, perhaps, change our world completely. Undoubtedly, technology is an important development, and it will have an even bigger __49____ on our lives. III．Reading Comprehension Section A Directions: For each blank in the following passage there are four words or phrases marked A, B, C and D. Fill in each blank with the word or phrase that fits the context. Everyone in business has been told that success is all about attracting and retaining(留住) customers. It sounds simple and achievable. But, ___50__, words of wisdom are soon forgotten. Once companies have attracted customers they often __51___ the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business ---___52___ that the customer remains a customer. ___53__ to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing __54___ , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost. Only now are organizations beginning to wake up to those lost opportunities and calculate the __55___ implications. Cutting down the number of customers a company loses can make a big ___56___ in its performance. Research in the US found that a five per cent decrease in the number of defecting(流失的) customers led to __57__

increases of between 25 and 85 per cent. In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and __58__ never returns, is losing the company thousands of dollars in __59__ profits (more if you consider how many people they are likely to tell about their bad experience). The logic behind cultivating customer ___60___ is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to __61__ them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a close relationship between retaining customers and making profits. __62__ customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price __63__ , and may provide free word-of –mouth advertising. Retaining customers also makes it __64__ for competitors to enter a market or increase their share of a market. 50. A. in particular B. in reality C. at least D. first of all 51. A. emphasize B. doubt C. overlook D. believe 52. A. denying B. ensuring C. arguing D. proving 53. A. Moving B. Hoping C. Starting D. Failing 54. A. markets B. tastes C. prices D. expenses 55. A. culture B. social C. financial D. economical 56. A. promise B. plan C. mistake D. difference 57. A. cost B. opportunity C. profit D. budget 58. A. as a result B. on the whole C. in conclusion D. on the contrary 59. A. huge B. potential C. extra D. reasonable 60. A. beliefs B. loyalty C. habits D. interest 61. A. altering B. understanding C. keeping D. attracting 62. A. Assumed B. Respected C. Established D. Unexpected 63. A. agreeable B. flexible C. friendly D. sensitive

64. A. unfair B. difficult C. essential D. convenient Section B Directions: Read the following four passages. Each passage is followed by several questions or unfinished statements. For each of them there are four choices marked A, B, C and D. Choose the one that fits best according to the information given in the passage you have just read. (A) The teacher who did the most to encourage me was, as it happened, my aunt. She was Myrtle C. Manigault, the wife of my mother’s brother Bill. She taught in second grade at all-black Summer School in Camden, New Jersey. During my childhood and youth, Aunt Myrtle encouraged me to develop every aspect of my potential, without regard for what was considered practical or possible for black females. I liked to sing; she listened to my voice and pronounced it good. I couldn’t dance; she taught me the basic dancing steps. She took me to the theatre ____ not just children’s theatre but adult comedies and dramas --- and her faith that I could appreciate adult plays was not disappointed. My aunt also took down books from her extensive library and shared them with me. I had books at home, but they were all serious classics. Even as a child I had a strong liking for humor, and I’ll never forget the joy of discovering Don Marquis’s Archy & Mehitabel through her. Most important, perhaps, Aunt Myrtle provided my first opportunity to write for publication. A writer herself for one of the black newspapers, she suggested my name to the editor as a “youth columnist”. My column, begun when I was fourteen, was supposed to cover teenage social activities---and it did---but it also gave me the freedom to write on many other subjects as well as the habit of gathering material, the discipline of meeting deadlines, and, after graduation from college six years later, a solid collection of published material that carried my name and was my passport to a series of writing jobs. Today Aunt Myrtle is still an enthusiastic supporter of her “favorite niece”.

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