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b
Getting Started
Compaq Notebook Series
Document Part Number: 271247-001
June 2002
This guide explains how to set up your hardware and software,
begin using the notebook, troubleshoot problems, and contact
Compaq if you need assistance. The last chapter introduces you
to the exterior features of the notebook.
271247-001.book Page ii Wednesday, April 17, 2002 2:55 PM
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq
Information Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries. All other product names mentioned herein may be
trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of any
kind and is subject to change without notice. The warranties for Compaq
products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional
warranty.
Getting Started
First Edition June 2002
Reference Number: N1000/1500
Document Part Number: 271247-001
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Using This Guide
This preface explains how to interpret the symbols, text styles,
and paths in your notebook documentation.
Warnings, Cautions and Notes
Warnings and cautions contain important information that can
protect you, your work, and your system.
Notes contain additional information about a topic. Some notes
provide basic information for inexperienced users. Others provide
technical information for advanced users.
The following icons identify warnings, cautions, and notes.
Å WARNING: The information in a warning protects against bodily
harm or loss of life.
Ä CAUTION: The information in a caution protects against damage to
your work, your notebook, or an optional external device.
✎ The information in a note provides supplementary information
for inexperienced or advanced users.
Getting Started
iii
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Using This Guide
Text Styles
Some text in your notebook documentation is styled
typographically to help you interpret the information it contains.
For example, keyboard keys are styled like this: shift key. Buttons
that display on the screen are styled like this: Next button.
The following table identifies and explains the text styles used in
your notebook documentation.
Style
keys
commands
Initial Capital
Letters
Explanation
Identifies a key, such as the enter key, on the
notebook keyboard or on an optional external
keyboard.
A plus sign (+) between 2 or more keys indicates
that they are a key combination. To use most key
combinations:
I Briefly press the first key, then briefly press
each succeeding key.
or
I Press and hold the first key, press and hold
each succeeding key, then release all the keys
simultaneously.
Unless you are instructed to do so, do not press the
keys in a key combination simultaneously.
Identifies characters you are asked to type. For
example, to visit the Compaq Web site, you would
type http://www.compaq.com into the address field
on your Web browser.
Identifies words that appear on the screen. For
example, in a procedure for displaying an icon on
the taskbar, you might be asked to select a Show
Icon On The Taskbar check box.
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Getting Started
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Paths
Following a Path
Using This Guide
Many instructions in documentation direct you to locations
within the operating system, an application, or a utility where you
can select settings. The greater than symbol (>) is used to direct
you from destination to destination along the path to the settings.
As you follow paths, do nothing at each destination along the way
except select the next destination. The paths in your notebook
documentation:
I Explain whether to look for an icon, a tab, or a button on the
screen. Tabs are displayed along the top edge of individual
windows.
I Are based on the notebook pointing device functions set at
the factory:
❏ To select, press the left TouchPad button 1 once.
❏ To double-click, press the left TouchPad button twice.
❏ To right-click, press the right TouchPad button 2 once.
Most paths to Windows destinations begin with “Start >.” To
select Start (and display the Windows Start menu), select the Start
button in the lower left corner of your screen or press either of the
Microsoft logo keys 3 on the keyboard.
Identifying TouchPad buttons and the Microsoft logo keys
Getting Started
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Using This Guide
Choosing a Path
Your notebook documentation provides paths for 3 operating
systems.
I Follow the Windows 2000 Professional paths if:
❏ The notebook is running Windows 2000 Professional.
or
❏ The notebook is running Windows XP Home or
Windows XP Professional in Classic view.
I Follow the Windows XP Home or Windows XP Professional
paths if the notebook is running Windows XP Home or
Windows XP Professional in Category view.
As installed, Windows XP Home and Windows XP Professional
run in Category view. To compare Category view with Classic
view or to select either view:
1. Right-click the Start button > Properties > Start Menu tab.
2. Select the Classic or Category radio button. (The views are
displayed in the illustration on the Start Menu tab.)
3. Follow the instructions on the screen.
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Getting Started
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Contents
Using This Guide
1 Setting Up the Notebook
Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Installing the Battery Pack. . . . . . . . . . . . . . . . . . . . . 1–2
Connecting the Notebook to External Power . . . . . . 1–3
Opening the Notebook. . . . . . . . . . . . . . . . . . . . . . . . 1–4
Turning On the Notebook . . . . . . . . . . . . . . . . . . . . . 1–5
Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Turning Off the Notebook . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Using the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . . 1–8
2 Beginning to Use the Notebook
Selecting Regional Settings . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Protecting the Notebook Against Viruses . . . . . . . . . . . . 2–2
Installing Optional Software . . . . . . . . . . . . . . . . . . . . . . 2–3
Accessing Notebook Documentation. . . . . . . . . . . . . . . . 2–5
Opening the Documentation Library CD . . . . . . . . . 2–6
Using the Documentation Library CD . . . . . . . . . . . . . . . 2–7
Selecting a Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Finding a Topic Within a Guide . . . . . . . . . . . . . . . . 2–8
Getting Started
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Contents
3 Troubleshooting
Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Is the Notebook Receiving Power? . . . . . . . . . . . . . . 3–2
Is the Notebook Turned On? . . . . . . . . . . . . . . . . . . . 3–3
Is the Notebook in Standby or Hibernation? . . . . . . . 3–3
Is the Notebook Overheated? . . . . . . . . . . . . . . . . . . 3–4
Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . 3–4
Is an External Device Not Working?. . . . . . . . . . . . . 3–5
Are You Using All Available Documentation?. . . . . 3–5
Is Software Functioning Abnormally? . . . . . . . . . . . 3–6
Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Preparing to Call Technical Support . . . . . . . . . . . . . 3–7
Taking the Notebook to a Service Provider. . . . . . . . 3–8
4 Identifying External Hardware
Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 4–2
TouchPad Models . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Dual Device Models . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Power Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Keyboard and Drive Lights . . . . . . . . . . . . . . . . . . . . 4–5
Power and Volume Controls . . . . . . . . . . . . . . . . . . . 4–6
Easy Access Buttons and Keyboard Keys. . . . . . . . . 4–7
Function and Keypad Keys . . . . . . . . . . . . . . . . . . . . 4–8
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Vents and Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
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Getting Started