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DELL笔记本电脑-Inspiron 3500说明书.pdf
Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide
Safety Instructions
When Using Your Computer
Ergonomic Computing Habits
When Removing or Installing Memory Modules
Protecting Against Electrostatic Discharge
Preface
About This Guide
Warranty and Return Policy Information
Other Documents You May Need
Notational Conventions
Notes, Cautions, and Warnings
Typographical Conventions
Contents
Chapter 1: Introduction
Introduction
Hardware Features
Software Features
Using the Power Button
Accessing Electronic Documentation
Available Options
Getting Help
Chapter 2: Customizing System Features
Customizing System Features
System Utilities
Setup Program
Accessing the Setup Program
Main Menu Options
System Time
System Date
Floppy Drive
Hard Disk
Quiet Boot
Video Display Device
System Memory
Extended Memory
System Devices Menu Options
IDE Controller
FDD Controller
Serial Port
Infrared Port
Parallel Port
Modem Port
Audio
Security Menu Options
System Password is
Set System Password
Password On Boot
Power Menu Options
Power Management Mode
CPU Throttling
Standby Time-Out
Suspend Time-Out
Suspend Mode
Resume On Modem Ring
Resume On Time of Day
Resume Time
Boot Menu Options
Exit Menu Options
Save Changes and Exit
Discard Changes and Exit
Load Factory Defaults
Load Last Saved Values
Save Changes
Creating the Save-to-Disk Suspend File
Reinstalling the System User’s Guide
Chapter 3: Troubleshooting Your Computer
Troubleshooting Your Computer
Backing Up Your Files
Basic Checks
Checking Connections
Look and Listen
Setup Options
Messages and Codes
System Beep Codes
Finding Software Solutions
Installing and Configuring Software
Start-Up Files
Using Software
Error Messages
Input Errors
Memory-Resident Programs
Program Conflicts
Avoiding Interrupt Assignment Conflicts
Troubleshooting Procedures
Troubleshooting a Wet Computer
Troubleshooting a Damaged Computer
Troubleshooting a Power Failure
Total Power Failure When Using the AC Adapter
Total Power Failure When Using a Battery
No Power to a Part of the Computer
Troubleshooting the Diskette Drive
Troubleshooting the CD-ROM or DVD-ROM Drive
Troubleshooting the Hard-Disk Drive
Troubleshooting an External Keyboard
Troubleshooting Memory
Troubleshooting the Display
Troubleshooting an External Monitor
Troubleshooting the Serial and Parallel Ports
Troubleshooting the Basic I/O Functions
Troubleshooting a Parallel Printer
Troubleshooting a Serial I/O Device
Troubleshooting the Infrared Port
Troubleshooting the Touch Pad
Troubleshooting Audio Functions
Chapter 4: Running Dell Diagnostics
Running the Dell Diagnostics
Features of the Dell Diagnostics
When to Use the Dell Diagnostics
Before You Start Testing
Starting the Dell Diagnostics
Completing the Dell Diagnostics
How to Use the Dell Diagnostics
Confirming the System Configuration Information
How to Use the Menu
Main Menu Options
Run
Select
Subtest
Run (Under Subtest)
Select (Under Subtest)
Options (Under Subtest)
Test Limits (Under Subtest)
About (Under Subtest)
Key-Help (Under Subtest)
Quit Menu (Under Subtest)
Options
Number of Times to Repeat Test(s)
Maximum Errors Allowed
Pause for User Response
Output Device for Status Messages
Output Device for Error Messages
Test Limits
About
Key-Help
Quit
Tests in the Dell Diagnostics
Error Messages
RAM Test Group
Why Run a RAM Test?
Subtests
System Set Test Group
Why Run a System Set Test?
Subtests
Video Test Group
Why Run a Video Test?
Subtests
Keyboard Test Group
Why Run a Keyboard Test?
Subtests
Mouse Test
Why Run the Mouse Test?
Subtests
Diskette Drives Test Group
Why Run a Diskette Drives Test?
Subtests
IDE (ATA/ATAPI) Devices Test Group
Why Run an IDE Devices Test?
Subtests
Serial/Infrared Ports Test Group
Why Run a Serial/Infrared Ports Test?
Subtests
Parallel Ports Test Group
Why Run a Parallel Ports Test?
Subtests
Audio Test Group
Why Run an Audio Test?
Subtests
Other Test Group
Chapter 5: Getting Help
Getting Help
Technical Assistance
Help Tools
World Wide Web on the Internet
AutoTech Service
TechFax Service
TechConnect BBS
Automated Order-Status System
Technical Support Service
Problems With Your Order
Product Information
Returning Items for Warranty Repair or Credit
Before You Call
Dell Contact Numbers
Appendix A: Technical Specifications
Technical Specifications
Appendix B: Diagnostic Video Tests
Diagnostic Video Tests
Video Memory Test
Video Hardware Test
Text Mode Character Test
Character Attributes Subtest (80 x 25)
Character Set Subtest (80 x 25)
Character Attributes Subtest (40 x 25)
Character Set Subtest (40 x 25)
Text Mode Color Test
Color Attributes Subtest (80 x 25)
Color Attributes Subtest (40 x 25)
Color Bars Subtest
Text Mode Pages Test
Graphics Mode Test
320 x 200 Graphics Mode Screens
320 x 200 16-Color Graphics Mode Screen
640 x 200 16-Color Graphics Mode Screen
640 x 350 16-Color Graphics Mode Screen
640 x 480 2-Color Graphics Mode Screen
640 x 480 16-Color Graphics Mode Screen
320 x 200 256-Color Graphics Mode Screen
640 x 480 256-Color Graphics Mode Screen
800 x 600 16-Color Graphics Mode Screen
800 x 600 256-Color Graphics Mode Screen
1024 x 768 16-Color Graphics Mode Screen
1024 x 768 256-Color Graphics Mode Screen
Color Palettes Test
Solid Colors Test
Appendix C: Regulatory Notices
Regulatory Notices
FCC Notices (U.S. Only)
Class A
Class B
Modem Regulatory Information
Fax Branding
IC Notice (Canada Only)
Modem Regulatory Information
CE Notice (European Union)
EN 55022 Compliance (Czech Republic Only)
VCCI Notice (Japan Only)
Class A ITE
Class B ITE
MOC Notice (South Korea Only)
Class A Device
Class B Device
Polish Center for Testing and Certification Notice
Wymagania Polskiego Centrum BadaÒ i Certyfikacji
Pozosta³e instrukcje bezpieczeÒstwa
NOM Information (Mexico Only)
Información para NOM (únicamente para México)
BCIQ Notice (Taiwan Only)
Appendix D: Warranty, Return Policy, and Year 2000 Statement of Compliance
Warranty, Return Policy, and Year 2000 Statement of Compliance
Limited Three-Year Warranty (U.S. and Canada Only)
Coverage During Year One
Coverage During Years Two and Three
General Provisions
“Total Satisfaction” Return Policy (U.S. and Canada Only)
Year 2000 Statement of Compliance for Dell-Branded Hardware Products
Previous Products
Software
Additional Information
Index
Spine page range - 145 to 208 — Rev. 9/9/98
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_____________________
Information in this document is subject to change without notice.
© 1998 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Optiplex, and Dell Dimension are registered trademarks, DellWare is a registered
service mark, and Inspiron is a trademark of Dell Computer Corporation; Microsoft, MS-DOS, and Windows are registered trademarks
of Microsoft Corporation; Intel and Pentium are registered trademarks and MMX is a trademark of Intel Corporation; Iomega is a
registered trademark of Iomega Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
September 1998 P/N 2233D
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Use the following safety guidelines to help protect your computer from potential dam-
age and to help ensure your own personal safety.
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When traveling with the hard-disk drive removed from the computer, wrap the
drive in a nonconducting material, such as cloth or paper. If you have the drive
checked by hand, be ready to install the drive in the computer. You can put the
hard-disk drive through an X-ray security machine, but never put the drive through
a metal detector.
When traveling, do not place the computer in overhead storage compartments
where it could slide around. Do not drop your computer or subject it to other
mechanical shocks.
Protect your computer, battery, and hard-disk drive from environmental hazards
such as dirt, dust, food, liquids, temperature extremes, and overexposure to
sunlight.
When you move your computer between environments with very different tem-
perature and/or humidity ranges, condensation may form on or within the
computer. To avoid damaging the computer, allow sufficient time for the moisture
to evaporate before using the computer.
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When you disconnect a cable, pull on its connector or on its strain-relief loop, not
on the cable itself. As you pull out the connector, keep it evenly aligned to avoid
bending any connector pins. Also, before you connect a cable make sure both
connectors are correctly oriented and aligned.
Handle components with care. Hold a component such as a memory module by
its edges, not its pins.
When removing a memory module from the system board or disconnecting a
peripheral device from the computer, wait 5 seconds after turning off the com-
puter before removing the memory module or disconnecting the device to help
avoid possible damage to the system board.
Clean your computer with a soft cloth dampened with water rather than with
liquid or aerosol cleaners.
Clean the display with a soft, clean cloth and commercial window cleaner that
does not contain wax or abrasives. Apply the cleaner to the cloth; then stroke the
cloth across the display in one direction, moving from the top of the display to the
bottom. If the display contains grease or some other contaminant, use isopropyl
alcohol instead of commercial window cleaner.
If your computer gets wet or is damaged, follow the procedures described in
Chapter 3, “Troubleshooting Your Computer.” If, after following these proce-
dures, you confirm that your computer is not operating properly, contact Dell
Computer Corporation. (See Chapter 5, “Getting Help,” for the appropriate tele-
phone number.)
vi
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For comfort and efficiency, observe the following ergonomic guidelines when setting
up and using your computer:
Position your computer directly in front of you as you work.
Adjust the tilt of the computer’s display, its contrast and/or brightness settings,
and the lighting around you (such as overhead lights, desk lamps, and the cur-
tains or blinds on nearby windows) to minimize reflections and glare on the
display.
When using an external monitor with your computer, set the monitor at a com-
fortable viewing distance (usually 510 to 610 millimeters [20 to 24 inches] from
your eyes). Make sure the monitor screen is at eye level or slightly lower when
you are sitting in front of the monitor.
Use a chair that provides good lower-back support.
Keep your forearms horizontal with your wrists in a neutral, comfortable position
while using the keyboard, trackball, touch pad, or external mouse.
Always use the palmrest with the keyboard, touch pad, or trackball. Leave space
to rest your hands when using an external mouse.
Let your upper arms hang naturally at your sides.
Sit erect with your feet resting on the floor and your thighs level.
When sitting, make sure the weight of your legs is on your feet and not on the
front of your chair seat. Adjust your chair’s height or use a footrest, if necessary,
to maintain proper posture.
Vary your work activities. Try to organize your work so that you do not have to
type for extended periods of time. When you stop typing, try to do things that
use both hands.
vii
computer positioned
directly in front
of user
wrists relaxed
and flat
arms at desk level
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Before removing or installing memory modules, perform the following steps in the
sequence indicated.
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1.
Turn off your computer and any attached peripherals.
2. Disconnect your computer and peripherals from AC power to reduce the poten-
tial for personal injury or shock. Also, disconnect any telephone or
telecommunication lines from the computer.
3. Remove the main battery from the battery compartment and, if necessary, the
secondary battery from the options bay.
4. Ground yourself by touching the unpainted metal surface of the input/output (I/O)
panel on the back of the computer.
While you work, periodically touch the I/O panel to dissipate any static electricity
that might harm internal components.
viii
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