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DELL笔记本电脑-Inspiron 3000说明书.pdf
Safety Instructions
When Using Your Computer
Ergonomic Computing Habits
When Removing or Installing Memory Modules
Protecting Against Electrostatic Discharge
Preface
About This Guide
Warranty and Return Policy Information
Other Documents You May Need
Notational Conventions
Warnings, Cautions, and Notes
Typographical Conventions
Introduction
Hardware Features
Software Features
Using the Power Button
Accessing Online Documentation
Available Options
Getting Help
Customizing System Features
System Utilities
Setup Program
Accessing the Setup Program
Main Menu Options
System Time
System Date
Floppy Drive
Hard Disk
Quiet Boot
Video Display Device
System Memory
Extended Memory
System Devices Menu Options
PS/2 Mouse
IDE Controller
FDD Controller
CD-ROM Drive Speed
Plug & Play O/S
Serial Port
Infrared Port
Parallel Port
Audio
Security Menu Options
System Password
Set System Password
Password on Boot
Power Menu Options
Power Management Mode
Smart CPU Mode
Standby Time-Out
Suspend Time-Out
Suspend Mode
Resume on Modem Ring
Resume on Time of Day
Resume Time
Boot Menu Options
Exit Menu Options
Save Changes and Exit
Discard Changes and Exit
Get Default Values
Load Previous Values
Save Changes
Reinstalling Utilities and Drivers
Reinstalling Video Drivers
Reinstalling Touch Pad Drivers
Reinstalling Audio Drivers
Reinstalling the Soft Wavetable
Reinstalling Infrared Drivers
Creating the Save-to-Disk Suspend File
Reinstalling the System User’s Guide
Troubleshooting Your Computer
Backing Up Your Files
Basic Checks
Checking Connections
Look and Listen
Setup Options
Messages and Codes
System Beep Codes
Finding Software Solutions
Installing and Configuring Software
Start-Up Files
Using Software
Error Messages
Input Errors
Memory-Resident Programs
Program Conflicts
Avoiding Interrupt Assignment Conflicts
Troubleshooting Procedures
Troubleshooting a Wet Computer
Troubleshooting a Damaged Computer
Troubleshooting a Power Failure
Total Power Failure When Using the AC Adapter
Total Power Failure When Using a Battery
No Power to a Part of the Computer
Troubleshooting the Diskette Drive
Troubleshooting the CD-ROM Drive
Troubleshooting the Hard-Disk Drive
Troubleshooting an External Keyboard
Troubleshooting Memory
Troubleshooting the Built-In Display
Troubleshooting an External Monitor
Troubleshooting the Serial and Parallel Ports
Troubleshooting the Basic I/O Functions
Troubleshooting a Parallel Printer
Troubleshooting a Serial I/O Device
Troubleshooting the Infrared Port
Troubleshooting the Touch Pad
Troubleshooting Audio Functions
Running the Dell Diagnostics
Features of the Dell Diagnostics
When to Use the Dell Diagnostics
Before You Start Testing
Starting the Dell Diagnostics
Completing the Dell Diagnostics
How to Use the Dell Diagnostics
Confirming the System Configuration Information
How to Use the Menu
Main Menu Options
Run
Select
Subtest
Run (Under Subtest)
Select (Under Subtest)
Options (Under Subtest)
Test Limits (Under Subtest)
About (Under Subtest)
Key-Help (Under Subtest)
Quit Menu (Under Subtest)
Options
Number of Times to Repeat Test(s)
Maximum Errors Allowed
Pause for User Response
Output Device for Status Messages
Output Device for Error Messages
Test Limits
About
Key-Help
Quit
Tests in the Dell Diagnostics
Error M essages
RAM Test Group
Why Run a RAM Test?
Subtests
System Set Test Group
Why Run a System Set Test?
Subtests
Video Test Group
Why Run a Video Test?
Subtests
Keyboard Test Group
Why Run a Keyboard Test?
Subtests
Mouse Test
Why Run the Mouse Test?
Subtests
Diskette Drives Test Group
Why Run a Diskette Drives Test?
Subtests
Hard-Disk Drives (Non-SCSI) Test Group
Why Run a Hard-Disk Drives Test?
Subtests
IDE CD ROM Drives Test Group
Why Run an IDE CD ROM Drives Test?
Subtests
Serial/Infrared Ports Test Group
Why Run a Serial/Infrared Ports Test?
Subtests
Parallel Ports Test Group
Why Run a Parallel Ports Test?
Subtests
Audio Test Group
Why Run an Audio Test?
Subtests
Getting Help
Technical Assistance
Help Tools
Dell Q&A
System User’s Guide
Reference and Troubleshooting Guide
World Wide Web on the Internet
Commercial Online Service
Dell Diagnostics Program
AutoTech Service
TechFax Service
TechConnect BBS
Automated Order-Status System
Technical Support Service
Problems With Your Order
Product Information
Returning Items for Warranty Repair or Credit
Before You Call
Dell Contact Numbers
Technical Specifications
Diagnostic Video Tests
Video Memory Test
Video Hardware Test
Text Mode Character Test
Character Attributes Subtest (80 x 25)
Character Set Subtest (80 x 25)
Character Attributes Subtest (40 x 25)
Character Set Subtest (40 x 25)
Text Mode Color Test
Color Attributes Subtest (80 x 25)
Color Attributes Subtest (40 x 25)
Color Bars Subtest
Text Mode Pages Test
Graphics Mode Test
320 x 200 Graphics Mode Screens
320 x 200 16-Color Graphics Mode Screen
640 x 200 16-Color Graphics Mode Screen
640 x 350 16-Color Graphics Mode Screen
640 x 480 2-Color Graphics Mode Screen
640 x 480 16-Color Graphics Mode Screen
320 x 200 256-Color Graphics Mode Screen
640 x 480 256-Color Graphics Mode Screen
800 x 600 16-Color Graphics Mode Screen
800 x 600 256-Color Graphics Mode Screen
1024 x 768 16-Color Graphics Mode Screen
1024 x 768 256-Color Graphics Mode Screen
Color Palettes Test
Solid Colors Test
Regulatory Notices
FCC Class B Notice (U.S. Only)
Modem Requirements
Type of Service
Telephone Company Procedures
If Problems Arise
Installation and Labeling
Load Number
IC Notice (Canada Only)
Canadian Modem Requirements
EN 55022 Compliance (Czech Republic Only)
CE Notice
VCCI Notices (Japan Only)
Class A ITE
Class B ITE
Korean Regulatory Notice
Class A Device
Class B Device
Polish Center for Testing and Certification Notice...
Wymagania Polskiego Centrum BadaÒ i Certyfikacji
Pozosta³e instrukcje bezpieczeÒstwa
NOM 024 Information (Mexico Only)
Información para NOM 024 (únicamente para México)...
Warranties and Return Policy
Limited One-Year Warranty (U.S. and Canada Only)
Limited Three-Year Warranty (U.S. and Canada Only)...
Coverage During Year One
Coverage During Years Two and Three
General
“Total Satisfaction” Return Policy (U.S. and Canad...
Index
Dell Information Development
55899BK1.BK : 55899tp1.fm Page 3 Wednesday, February 4, 1998 1:20 PM
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55899BK1.BK : 55899tp1.fm Page 4 Wednesday, February 4, 1998 1:20 PM
_____________________
Information in this document is subject to change without notice.
1994–1997 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Dimension are registered trademarks, DellWare is a registered service mark, and Inspiron
is a trademark of Dell Computer Corporation; Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation; Intel and
Pentium are registered trademarks and MMX is a trademark of Intel Corporation; CompuServe is a registered trademark of CompuServe, Inc.; Lotus
is a registered trademark of Lotus Development Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell
Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
November 1997 P/N 55899 Rev. A01
55899BK1.BK : 55899si1.fm Page v Wednesday, February 4, 1998 1:20 PM
Safety Instructions
Use the following safety guidelines to help protect
your computer from potential damage and to help ensure
your own personal safety.
When Using Your Computer
As you use your computer, observe the following safety
guidelines:
• When setting up the computer for work, place it on a
level surface.
• When traveling, do not check the computer as bag-
gage. You can put your computer through an X-ray
security machine, but never put your computer
through a metal detector. If you have the computer
checked by hand, be sure to have a charged battery
available in case you are asked to turn on the
computer.
• When traveling with the hard-disk drive removed
from the computer, wrap the drive in a nonconducting
material, such as cloth or paper. If you have the drive
checked by hand, be ready to install the drive in the
computer. You can put the hard-disk drive through an
X-ray security machine, but never put the drive
through a metal detector.
• When traveling, do not place the computer in over-
head storage compartments where it could slide
around. Do not drop your computer or subject it to
other mechanical shocks.
• Do not carry a battery in your pocket, purse, or other
container where metal objects (such as car keys)
could short-circuit the battery terminals. The result-
ing excessive current flow can cause extremely high
temperatures and may result in damage from burns.
•
Protect your computer, battery, and hard-disk drive
from environmental hazards such as dirt, dust, food,
liquids, temperature extremes, and overexposure to
sunlight.
• When you move your computer between environ-
ments with very different temperature and/or
humidity ranges, condensation may form on or
within the computer. To avoid damaging the com-
puter, allow sufficient time for the moisture to
evaporate before using the computer.
CAUTION: When taking the computer from
low-temperature conditions into a warmer
environment or from high-temperature condi-
tions into a cooler environment, allow the
computer to acclimate to room temperature
before turning on power.
•
If using alternating current (AC) power, plug the AC
adapter power cable into a properly grounded power
source. Be sure that nothing rests on your adapter’s
power cable and that the cable is not located where it
can be tripped over or stepped on.
• When you disconnect a cable, pull on its connector
or on its strain-relief loop, not on the cable itself. As
you pull out the connector, keep it evenly aligned to
avoid bending any connector pins. Also, before you
connect a cable make sure both connectors are cor-
rectly oriented and aligned.
• Do not attempt to service the computer yourself.
Always follow installation instructions closely.
• Handle components with care. Hold a component
such as a memory module by its edges, not its pins.
• When removing a memory module from the system
board or disconnecting a peripheral device from the
v
55899BK1.BK : 55899si1.fm Page vi Wednesday, February 4, 1998 1:20 PM
•
•
•
computer, wait 5 seconds after turning off the com-
puter before removing the memory module or
disconnecting the device to help avoid possible dam-
age to the system board.
Before you clean your computer, turn it off, unplug it
from its power source, and remove the battery.
Clean your computer with a soft cloth dampened
with water rather than with liquid or aerosol
cleaners.
Clean the display with a soft, clean cloth and com-
mercial window cleaner that does not contain wax or
abrasives. Apply the cleaner to the cloth; then stroke
the cloth across the display in one direction, moving
from the top of the display to the bottom. If the dis-
play contains grease or some other contaminant, use
isopropyl alcohol instead of commercial window
cleaner.
If your computer gets wet or is damaged, follow the
procedures described in Chapter 3, “Troubleshooting
Your Computer.” If, after following these procedures,
you confirm that your computer is not operating prop-
erly, contact Dell Computer Corporation. (See
Chapter 5, “Getting Help,” for the appropriate tele-
phone number.)
Ergonomic Computing Habits
WARNING: Improper or prolonged keyboard use
may result in injury.
For comfort and efficiency, observe the following ergo-
nomic guidelines when setting up and using your
computer:
•
Position your computer directly in front of you as
you work.
• Adjust the tilt of the computer’s display, its contrast
and/or brightness settings, and the lighting around
you (such as overhead lights, desk lamps, and the
curtains or blinds on nearby windows) to minimize
reflections and glare on the display.
• When using an external monitor with your computer,
set the monitor at a comfortable viewing distance
(usually 510 to 610 millimeters [20 to 24 inches]
from your eyes). Make sure the monitor screen is at
eye level or slightly lower when you are sitting in
front of the monitor.
• Use a chair that provides good lower-back support.
• Keep your forearms horizontal with your wrists in a
neutral, comfortable position while using the key-
board, trackball, touch pad, or external mouse.
• Always use the palmrest with the keyboard, touch
pad, or trackball. Leave space to rest your hands
when using an external mouse.
Let your upper arms hang naturally at your sides.
Sit erect with your feet resting on the floor and your
thighs level.
•
•
• When sitting, make sure the weight of your legs is on
your feet and not on the front of your chair seat.
Adjust your chair’s height or use a footrest, if neces-
sary, to maintain proper posture.
• Vary your work activities. Try to organize your work
so that you do not have to type for extended periods
of time. When you stop typing, try to do things that
use both hands.
When Removing or Installing
Memory Modules
Before removing or installing memory modules, perform
the following steps in the sequence indicated.
CAUTION: The only time you should ever access
the inside of your computer is when you are install-
ing memory modules.
Wait 5 seconds after turning off the computer
before disconnecting a peripheral device or remov-
ing a memory module to help prevent possible
damage to the system board.
vi
55899BK1.BK : 55899si1.fm Page vii Wednesday, February 4, 1998 1:20 PM
computer positioned
directly in front of user
wrists relaxed and flat
arms at desk level
1. Turn off your computer and any attached
peripherals.
2. Disconnect your computer and peripherals from
AC power to reduce the potential for personal
injury or shock. Also, disconnect any telephone or
telecommunication lines from the computer.
3. Remove the main battery from the battery com-
partment and, if necessary, the secondary battery
from the options bay.
4. Ground yourself by touching the unpainted metal
surface of the I/O panel on the back of the
computer.
While you work, periodically touch the I/O panel to
dissipate any static electricity that might harm
internal components.
Protecting Against Electrostatic
Discharge
Static electricity can harm electronic components inside
your computer. To prevent static damage, discharge static
electricity from your body before you touch any of your
computer’s electronic components, such as a memory
module. You can do so by touching an unpainted metal
surface on the computer’s I/O panel.
As you continue to work inside the computer, periodi-
cally touch an I/O connector to remove any static charge
your body may have accumulated.
You can also take the following steps to prevent damage
from electrostatic discharge (ESD):
• When unpacking a static-sensitive component from
its shipping carton, do not remove the component
from the antistatic packing material until you are
ready to install the component. Just before unwrap-
ping the antistatic packaging, be sure to discharge
static electricity from your body.
• When transporting a sensitive component, first place
it in an antistatic container or packaging.
• Handle all sensitive components in a static-safe area.
If possible, use antistatic floor pads and workbench
pads.
The following caution may appear throughout this docu-
ment to remind you of these precautions:
CAUTION: See “Protecting Against Electrostatic
Discharge” in the safety instructions at the front of
this guide.
vii
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viii
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Preface
About This Guide
This guide is intended for anyone who uses the Dell
Inspiron 3000 portable computer. It can be used by both
first-time and experienced computer users who want to
learn about the features of the computer. This guide also
provides basic troubleshooting procedures and instruc-
tions for using the Dell Diagnostics to test your computer
and its components.
Summaries of the chapters and appendixes of this guide
follow:
•
Read Chapter 1, “Introduction,” for an overview of
the computer features and a list of available
upgrades.
Read Chapter 2, “Customizing System Features,” to
learn how to access the Setup program, which allows
you to change system settings, such as your com-
puter’s power conservation features.
Read Chapter 3, “Troubleshooting Your Computer,”
for some initial checks and procedures that can be
used to solve basic computer problems and for some
general guidelines on analyzing software problems.
This chapter also discusses messages and beep
codes.
Read Chapter 4, “Running the Dell Diagnostics,” for
hardware-related problems. The Dell Diagnostics
checks your computer’s hardware and isolates
component problems.
•
•
•
•
Chapter 5, “Getting Help,” describes the help tools
Dell provides to assist you if you have a problem
with the computer. It also explains how and when to
call Dell for technical assistance.
• Appendix A, “Technical Specifications,” is intended
primarily as reference material if you are interested
in learning more about the details of your computer.
• Appendix B, “Diagnostic Video Tests,” provides
samples of screens displayed when you run the
Video Test Group of the Dell Diagnostics. These
screens help you check a particular video function or
group of functions on the built-in display or on an
external monitor.
• Appendix C, “Regulatory Notices,” is for users who
are interested in which regulatory agencies have
tested and approved the Dell Inspiron 3000 portable
computer.
• Appendix D, “Warranties and Return Policy,”
describes the warranty and return policy for your
Dell computer.
Warranty and Return Policy
Information
Dell Computer Corporation (“Dell”) manufactures its
hardware products from parts and components that are
new or equivalent to new in accordance with industry-
standard practices.
For information about the Dell warranty and return pol-
icy, see Appendix D, “Warranties and Return Policy.”
ix
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Other Documents You May Need
Notational Conventions
Besides this Reference and Troubleshooting Guide, the fol-
lowing online documentation is included with your
computer:
The Windows-based System User’s Guide con-
tains essential information you need to use
your portable computer. Look for the System
User’s Guide icon in the Dell Accessories folder.
The Dell Program Diskette Maker helps you
with one of the most critical parts of setting up
your system—creating program diskette sets.
Look for the Dell Program Diskette Maker icon in the
Dell Accessories folder.
The following subsections list notational conventions
used in this document.
Warnings, Cautions, and Notes
Throughout this guide, there may be blocks of text
printed in color or in italic type. These blocks are warn-
ings, cautions, and notes, and they are used as follows:
WARNING: A WARNING indicates the potential
for bodily harm and tells you how to avoid the
problem.
The Dell Service and Support Policies provides
information about service and support policies,
guarantees, and warranties (in the United
States only). Look for the Dell Services and Support Pol-
icies icon in the Dell Accessories folder.
You may also have one or more of the following
documents.
NOTE: Documentation updates are sometimes included
with your computer to describe changes to your com-
puter or software. Always read these updates before
consulting any other documentation because the updates
contain the latest information.
•
The Dell-Installed Microsoft Windows 95 Setup
Guide, which describes how to set up the Microsoft
Windows 95 operating system on your Dell
computer.
• Microsoft Windows 95 operating system documenta-
tion is included if you ordered your operating system
from Dell. This documentation describes how to
configure and use your operating system software.
• Documentation is included with any options you
purchase separately from your computer. This docu-
mentation includes information that you need to
configure and install these options in your Dell
computer.
“Readme” files may be installed on your hard-disk
drive to provide last-minute updates about technical
changes to your computer or advanced technical ref-
erence material intended for experienced users or
technicians.
•
x
CAUTION: A CAUTION indicates either potential
damage to hardware or loss of data and tells you
how to avoid the problem.
NOTE: A NOTE indicates important information that
helps you make better use of your computer.
•
•
Typographical Conventions
The following list defines (where appropriate) and illus-
trates typographical conventions used as visual cues for
specific elements of text throughout this document:
•
Keycaps, the labeling that appears on the keys on a
keyboard, are enclosed in angle brackets.
Example:
Key combinations are series of keys to be pressed
simultaneously (unless otherwise indicated) to per-
form a single function.
Example:
Commands presented in lowercase bold are for ref-
erence purposes only and are not intended to be
typed at that particular point in the discussion.
Example: “Use the setup command to . . . .”
In contrast, commands presented in the Courier New
font are intended to be typed as part of an
instruction.
Example: “Type format to format the diskette in
drive A.”
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