DIGITAL COLOR PRINTER 
 
MODEL 
CP3800DW 
User’s Manual 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
standards as of the date published. 
and for safety purposes, any modification of the device is prohibited. 
  Also, the contents of this document are subject to change in the future without prior notice. 
   
  ●Concerning Copyright 
  The  copyrights  for  this  document  are  the  property  of  Mitsubishi  Electric  Corporation.
 
Reproduction of any or all of the contents of this document without consent of the company
is  a  violation  of  copyright  law.    However,  one  back-up  copy  may  be  made  for
 
non-commercial, personal purposes. 
     ●Concerning Safety Warnings 
  Warnings concerning safety and use, and the contents of this document, conform to existing
 
   
●Concerning Modification 
    This  printer  was  planned,  developed,  and  manufactured  by  Mitsubishi  Electric  Corporation
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Introduction                                                                                       
 
Thank you for purchasing this device. 
This document explains the handling and operation required to use this printer. 
Please read this document well before use. 
 
 
■About the symbols 
The symbols shown have the following meanings: 
 
 
 
 
 
 
 
Cautions  for  Set-up                                                       
 
・  Prior to operation, read “Safety Guide” carefully and observe the rules therein. 
・  Use care when moving the printer. Never try carrying the printer alone. 
Accidents caused by failure to heed the warnings accompanying this symbol could
lead to physical injury or property damage. 
Caution 
Dropping it could cause injury or damage to other property. 
・  Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air 
conditioner or heater, or any other source of unusually high or low temperature or humidity, or 
excessive dust. 
・  Do not place the printer where chemical reactions occur, such as in a laboratory. 
・  Do not set up the printer where there is salinity or corrosive gas in the air. 
・  The printer must sit on a firm, level surface where there is ample ventilation.   
・  Do not put anything on the top of the printer. 
・  Do not place the printer near a radio or television, and do not use the same wall outlet for the 
printer and radio or television. Radio or television reception could be adversely affected. 
・  Do not use a power voltage or frequency other than those specified. 
・  Do not put anything on the power cord or step on it. 
・  Do not drag or carry the printer by the power cord or USB cable. 
・  Avoid plugging the power cord into an outlet with many loads. 
・  Do not bundle the power cord. 
・  Always grip the plug housing, not the cord, to plug/unplug the power cord. 
・  Make certain the power is turned off before connecting/disconnecting the USB cable. 
・  Avoid lengthening the signal cable or connecting it to any noise-producing device.  
If it is unavoidable, use a shielded cable or twisted pair for each signal. 
・  Place the printer near the outlet where the power cord can be unplugged easily to shut off power. 
・  Use an AC outlet that accepts a three-pronged plug. Otherwise, there may be danger of electric 
shock. 
・  Use the appropriate specified cord set. 
Only use items that are certified safe according to the standards of the country where they are to 
be used 
 
 
 
 
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●American,  Canadian  Users 
Cord  set  No  INQ.1417     
 
 
Parts number 
Rating 
Plug 
Cord 
Connector 
CAT-009 
125V 13A 
SJT 
EF-28 
1.25mm2 3G 
125V 13A 
Acquired Standard No 
UL:E69228    CSA:LL93534 
UL:E69167 CSA:LL97391   
LL92902 LL42379 
UL:E69228 CSA:LL93534 
 
 
 
Cord set No 5-AB0638   
 
Parts number 
Rating 
Plug 
Cord 
KP-30 
SJT 
125V 13A 
1.25mm2 3G 
Acquired Standard No 
UL: E118569 CSA: LR84390 
UL: E42955 CSA: LL84512 
Connector 
KS-32         
125V 13A 
UL: E118569 CSA: LL84391   
 
 
●European Users 
Cord set No 764S 
 
 
Plug 
Cord 
Parts  number 
203 
H05VV-F 
Connector 
EF-28 
Rating 
10/16A 250V 
1.00mm23G 
250V 10A 
Acquired Standard No 
EN60799 
EN60799 
EN60799 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cord set No 764S   
 
 
 
Parts number 
Rating 
Acquired Standard No 
Plug 
Cord 
KP-4819Y 
10 / 16A 250V 
IEC60884 
H05VV-F(GTCE-3)  1.00mm23G       
IEC60227-5 
Connector 
KS-31A         
250V 10A         
IEC60320-1 
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English 
  Hereby,  Mitsubishi  Electric  Corporation  declares  that  this  CP3800DW  is  in 
compliance with the essential requirements and other relevant provisions of Directive 
1999/5/EC. 
 
Finnish 
Mitsubishi Electric Corporation vakuuttaa täten että CP3800DW tyyppinen laite on 
direktiivin  1999/5/EY  oleellisten  vaatimusten  ja  sitä  koskevien  direktiivin  muiden 
ehtojen mukainen. 
 
Dutch 
Hierbij  verklaart  Mitsubishi  Electric  Corporation  dat  het  toestel  CP3800DW  in 
overeenstemming  is  met  de  essentiële  eisen  en  de  andere  relevante  bepalingen  van 
richtlijn 1999/5/EG 
Bij deze verklaart Mitsubishi Electric Corporation dat deze CP3800DW voldoet aan de 
essentiële eisen en aan de overige relevante bepalingen van Richtlijn 1999/5/EC. 
 
French 
Par la présente Mitsubishi Electric Corporation déclare que ľappareil CP3800DW est 
conforme  aux  exigences  essentielles  et  aux  autres  dispositions  pertinentes  de  la 
directive 1999/5/CE. 
Par  la  présente,  Mitsubishi  Electric  Corporation  déclare  que  ce  CP3800DW  est 
conforme  aux  exigences  essentielles  et  aux  autres  dispositions  de  la  directive 
1999/5/CE qui lui sont applicables. 
 
Swedish 
Härmed  intygar  Mitsubishi  Electric  Corporation  att  denna  CP3800DW  står  I 
överensstämmelse  med  de  väsentliga  egenskapskrav  och  övriga  relevanta 
bestämmelser som framgår av direktiv 1999/5/EG. 
 
Danish 
Undertegnede  Mitsubishi  Electric  Corporation  erklærer  herved,  at  følgende  udstyr 
CP3800DW  overholder  de  væsentlige  krav  og  øvrige  relevante  krav  i  direktiv 
1999/5/EF 
 
German 
Hiermit  erklärt  Mitsubishi  Electric  Corporation  dass  sich  dieser/diese/dieses 
CP3800DW  in  Übereinstimmung  mit  den  grundlegenden  Anforderungen  und  den 
anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet".(BMWi) 
Hiermit  erklärt  Mitsubishi  Electric  Corporation  die  Übereinstimmung  des  Gerätes 
CP3800DW  mit  den  grundlegenden  Anforderungen  und  den  anderen  relevanten 
Festlegungen der Richtlinie 1999/5/EG.(Wien) 
 
Greek 
ME  THN  ΠAPOYΣA  Mitsubishi  Electric  Corporation  ΔHΛΩNEI    OTI  CP3800DW 
ΣYMMOPΦΩNETAI ΠPOΣ TIΣ OYΣIΩΔEIΣ   AΠAITHΣEIΣ KAI TIΣ ΛOIΠEΣ ΣXETIKEΣ ΔIATAΞEIΣ 
THΣ   OΔΗΓIΑΣ 1999/5/EK  
4
 
 
 
 
Italian 
Con  la  presente  Mitsubishi  Electric  Corporation  dichiara  che  questo  CP3800DW  è 
conforme  ai  requisiti  essenziali  ed  alle  altre  disposizioni  pertinenti  stabilite  dalla 
direttiva 1999/5/CE. 
 
Spanish 
Por medio de la presente Mitsubishi Electric Corporation declara que el CP3800DW 
cumple  con  los  requisitos  esenciales  y  cualesquiera  otras  disposiciones  aplicables  o 
exigibles de la Directiva 1999/5/CE. 
 
Portuguese 
Mitsubishi  Electric  Corporation  declara  que  este  CP3800DW  está  conforme  com  os 
requisitos essenciais e outras disposições da Directiva 1999/5/CE. 
 
Malti 
Hawnhekk, Mitsubishi Electric Corporation jiddikjara li dan CP3800DW jikkonforma 
mal-ħtiġijiet  essenzjali  u  ma  provvedimenti  oħrajn  relevanti  li  hemm  fid-Dirrettiva 
1999/5/EC 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5
 
 
 
  
   
 
Table   of   Contents                                                                                                                 
Table of Contents
Introduction················································································································· 2 
Cautions  for  Set-up···························································································· 2 
Table  of  Contents ································································································ 6 
Setting Up the Printer ............................................................................................. 7
Setting  Up  the  Printer ............................................................................................. 7 
Checking  the  Contents··························································································· 7 
Names  of  Components··························································································· 8 
Connecting  the  Power  Cord············································································· 9 
Connecting  to  the  Computer ············································································ 9 
Paper  and  Ribbon·····································································································10 
Setting  the  Media ······································································································11 
Trouble-shooting .................................................................................................... 16
Trouble-shooting .................................................................................................... 16 
Error  Displays··············································································································16 
Solving  Media  Errors·····························································································17 
Cleaning ................................................................................................................... 21
Cleaning  ................................................................................................................... 21 
Platen  Roller ·················································································································21 
Specifications........................................................................................................... 22
Specifications........................................................................................................... 22 
 
6
 
 
                                                                                                                        Setting   Up   the   Printer  
Setting Up the Printer   
CChheecckkiinngg   tthhee   CCoonntteennttss  
 
Please check that the printer and all accessories are included in the package. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Printer Unit 
Safety Guide 
Start-up Guide 
CD   
User's Manual 
Printer Driver 
Paper Holder 
(Set in the printer) 
*Remove wrapping before use 
 
Power  Cord×2 
Europe,US 
 
Paper Cassette 
(Set in the printer) 
Ribbon Cassette 
(Set in the printer) 
CAUTION 
・  When  removing  the  printer  from  its  package,  carrying  it,  or  moving  it,  be  sure  to  use  care.      D
ropping  the  printer  could  result  in  personal  injury  or  damage  to  other  items. 
・  If  the  printer  is  lifted  by  grasping  the  cushions,  the  cushions  could  break  and  cause  the  printer 
    to  be  dropped. 
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