Note:
This is a shared user manual for 4009X/4009D. specifying Dual SIM information 
where relevant.
Your phone only supports mini-SIM card. Do not attempt to insert other SIM 
card types like micro and nano card, otherwise you may damage your phone.
If your phone experiences an unexpected system crash, try to press and hold 
the Power key for a while until the power-on animation appears.
Table of Contents
Safety and use ............................................................................4
General information ...............................................................12
1  Your mobile .......................................................................14
1.1  Keys and connectors ................................................................................14
1.2  Getting started ..........................................................................................17
1.3  Home screen ..............................................................................................21
1.4  Applications and widgets list ..................................................................30
2  Text input ...........................................................................31
2.1  Using Onscreen Keyboard ......................................................................31
2.2  Text editing .................................................................................................32
 Phone call, Call log and Contacts ....................................34
3.1 
Phone ...........................................................................................................34
3.2  Call log .........................................................................................................42
3.3 
People ..........................................................................................................44
3 
5 
4 
 Messaging, Email ...............................................................51
4.1  Messaging ....................................................................................................51
4.2  Gmail/Email .................................................................................................58
4.3  Hangouts .....................................................................................................64
 Calendar & Alarm clock & Calculator ............................67
5.1  Calendar ......................................................................................................67
5.2  Time .............................................................................................................69
5.3  Calculator ....................................................................................................70
6  Getting connected ............................................................72
6.1  Connecting to the Internet ....................................................................72
6.2 
Browser .......................................................................................................75
6.3  Connecting to Bluetooth devices..........................................................83
6.4  Connecting to a computer .....................................................................84
6.5 
Sharing your phone's mobile data connection ...................................86
6.6  Connecting to virtual private networks ..............................................87
7  Google Play Store .............................................................89
7.1 
Locate the item you want to download and install ..........................89
7.2  Download and install ................................................................................90
7.3  Manage your downloads ..........................................................................92
8  Multimedia applications ...................................................94
8.1  Camera ........................................................................................................94
8.2  Gallery .........................................................................................................96
8.3  YouTube .......................................................................................................99
8.4  Music ..........................................................................................................100
8.5  Video Player ..............................................................................................102
9  Google Maps ....................................................................103
9.1  Get My Location .....................................................................................103
Search for a location ..............................................................................104
9.2 
9.3 
Star a location ..........................................................................................104
9.4  Get driving, public transportation or walking directions...............106
9.5  Arrangement of Layers ..........................................................................107
1
2
10  Others ..............................................................................108
10.1  File Manager .............................................................................................108
10.2  Sound Recorder ......................................................................................108
10.3  Radio ..........................................................................................................109
10.4  Setup Wizard ............................................................................................110
10.5  Other applications ..................................................................................110
11  Settings ............................................................................111
11.1  Wireless & networks .............................................................................111
11.2  Device ........................................................................................................115
11.3  Personal .....................................................................................................118
11.4  Accounts ...................................................................................................125
11.5  System ........................................................................................................125
12   Making the most of your phone ....................................133
12.1  Smart Suite ...............................................................................................133
12.2  Upgrade .....................................................................................................134
13  Warranty ..........................................................................136
14  Accessories ......................................................................138
15  Troubleshooting ..............................................................139
16  Specifications ...................................................................144
This product meets applicable national SAR limits of 
2.0W/kg. The  specific  maximum  SAR  values  can  be 
found on page 8 of this user guide.
When  carrying  the  product  or  using  it  while  worn 
on your body, either use an approved accessory such 
as a holster or otherwise maintain a distance of 10 
mm  from  the  body  to  ensure  compliance  with  RF 
exposure requirements. Note that the product may 
be transmitting even if you are not making a phone 
call.
www.sar-tick.com
Safety and use ..............................
We  recommend  that  you  read  this  chapter  carefully  before  using  your  phone. The 
manufacturer disclaims any liability for damage, which may result as a consequence of 
improper use or use contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes 
a  real  risk,  even  when  the  hands-free  kit  is  used  (car  kit,  headset...),  drivers  are 
requested to refrain from using their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the 
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with 
the  vehicle’s  electronic  systems  such  as ABS  anti-lock  brakes  or  airbags. To  ensure 
that there is no problem:
-  do not place your phone on top of the dashboard or within an airbag deployment 
area,
-  check with your car dealer or the car manufacturer to make sure that the dashboard 
is adequately shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You  are  advised  to  switch  off  the  telephone  from  time  to  time  to  optimise  its 
performance.
Switch the phone off before boarding an aircraft.
Switch  the  phone  off  when  you  are  in  health  care  facilities,  except  in  designated 
areas. As with many other types of equipment now in regular use, mobile telephones 
can  interfere  with  other  electrical  or  electronic  devices,  or  equipment  using  radio 
frequency.
Switch  the  phone  off  when  you  are  near  gas  or  flammable  liquids.  Strictly  obey  all 
signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in 
any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical 
device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using 
the phone, you should hold it against the ear on the opposite side to the device, if any. 
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also 
move  the  handset  away  from  your  ear  while  using  the  "hands-free"  mode  because  the 
amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories 
without supervision.
When replacing the cover note that your phone may contain substances that could 
create an allergic reaction.
3
4
Always handle your phone with care and keep it in a clean and dust-free place.
Do  not  allow  your  phone  to  be  exposed  to  adverse  weather  or  environmental 
conditions  (moisture,  humidity,  rain,  infiltration  of  liquids,  dust,  sea  air,  etc).  The 
manufacturer’s recommended operating temperature range is -10°C to +55°C. 
At  over  55°C  the  legibility  of  the  phone’s  display  may  be  impaired,  though  this  is 
temporary and not serious. 
Emergency call numbers may not be reachable on all cellular networks. You should 
never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or broken to 
avoid any injury. 
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCL 
Communication Ltd. and its affiliates and are compatible with your phone model. TCL 
Communication Ltd. and its affiliates disclaim any liability for damage caused by the 
use of other chargers or batteries.
Remember  to  make  back-up  copies  or  keep  a  written  record  of  all  important 
information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, 
or when playing video games. These seizures or blackouts may occur even if a person 
never had a previous seizure or blackout. If you have experienced seizures or blackouts, 
or if you have a family history of such occurrences, consult your doctor before playing 
video games on your phone or enabling a flashing-lights feature on your phone. 
Parents  should  monitor  their  children’s  use  of  video  games  or  other  features  that 
incorporate  flashing  lights  on  the  phones. All  persons  should  discontinue  use  and 
consult a doctor if any of the following symptoms occur: convulsion, eye or muscle 
twitching,  loss  of  awareness,  involuntary  movements,  or  disorientation. To  limit  the 
likelihood of such symptoms, take the following safety precautions:
-  Do not play or use a flashing-lights feature if you are tired or need sleep.
-  Take a minimum of a 15-minute break hourly.
-  Play in a room in which all lights are on.
-  Play at the farthest distance possible from the screen.
-  If your hands, wrists, or arms become tired or sore while playing, stop and rest for 
several hours before playing again.
-  If you continue to have sore hands, wrists, or arms during or after playing, stop the 
game and see a doctor.
When  you  play  games  on  your  phone,  you  may  experience  occasional  discomfort 
in  your  hands,  arms,  shoulders,  neck,  or  other  parts  of  your  body.  Follow  the 
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other 
musculoskeletal disorders.
PROTECT YOUR HEARING
 To prevent possible hearing damage, do not listen at high volume levels for 
long periods. Exercise caution when holding your device near your ear while 
the loudspeaker is in use.
• PRIVACY:
Note  that  you  must  respect  the  laws  and  regulations  in  force  in  your  jurisdiction 
or  other  jurisdiction(s)  where  you  will  use  your  mobile  phone  regarding  taking 
photographs and recording sounds with your mobile telephone. Pursuant to such laws 
and regulations, it may be strictly forbidden to take photographs and/or to record the 
voices of other people or any of their personal attributes, and duplicate or distribute 
them,  as  this  may  be  considered  to  be  an  invasion  of  privacy.  It  is  the  user's  sole 
responsibility to ensure that prior authorisation be obtained, if necessary, in order to 
record private or confidential conversations or take a photograph of another person; 
the manufacturer, the seller or vendor of your mobile phone (including the operator) 
disclaim any liability which may result from the improper use of the mobile phone.
• BATTERY:
Observe the following precautions for battery use: 
-  Do not attempt to open the battery (due to the risk of toxic fumes and burns). 
-  Do not puncture, disassemble or cause a short-circuit in a battery.
-  Do  not  burn  or  dispose  of  a  used  battery  in  household  rubbish  or  store  it  at 
temperatures above 60°C. 
Batteries  must  be  disposed  of  in  accordance  with  locally  applicable  environmental 
regulations. Only use the battery for the purpose for which it was designed. Never 
use damaged batteries or those not recommended by TCL Communication Ltd. and/
or its affiliates.
This symbol on your telephone, the battery and the accessories means that 
these products must be taken to collection points at the end of their life:
-  Municipal  waste  disposal  centres  with  specific  bins  for  these  items  of 
equipment
-  Collection bins at points of sale. 
They  will  then  be  recycled,  preventing  substances  being  disposed  of  in  the 
environment, so that their components can be reused.
5
6
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your 
jurisdiction or your region has suitable recycling and collection facilities; instead they 
are to be taken to collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT 
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of 
information technology equipment and office equipment use.  They are also compliant 
to  the  ecodesign  directive  2009/125/EC.  Due  to  different  applicable  electrical 
specifications, a charger you purchased in one jurisdiction may not work in another 
jurisdiction. They should be used for this purpose only.
• RADIO WAVES:
Proof  of  compliance  with  international  standards  (ICNIRP)  or  with  European 
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they can 
be put on the market. The protection of the health and safety for the user and any 
other person is an essential requirement of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO 
WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to exceed 
the  limits  for  exposure  to  radio  waves  (radio  frequency  electromagnetic  fields) 
recommended  by  international  guidelines.  The  guidelines  were  developed  by  an 
independent scientific organisation (ICNIRP) and include a substantial safety margin 
designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific 
Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg. 
Tests  for  SAR  are  conducted  using  standard  operating  positions  with  the  device 
transmitting  at  its  highest  certified  power  level  in  all  tested  frequency  bands. The 
highest SAR values under the ICNIRP guidelines for this device model are:
1.224 W/kg
1.124 W/kg
GSM 900+Wi-Fi
GSM 900+Wi-Fi
4009X/4009D:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR
Body-Worn SAR
During use, the actual SAR values for this device are usually well below the values 
stated  above. This  is  because,  for  purposes  of  system  efficiency  and  to  minimize 
interference  on  the  network,  the  operating  power  of  your  mobile  device  is 
automatically decreased when full power is not needed for the call. The lower the 
power output of the device, the lower its SAR value.
Body-worn  SAR  testing  has  been  carried  out  at  a  separation  distance  of    10  mm. 
To meet RF exposure guidelines during body-worn operation, the device should be 
positioned at least this distance away from the body.  
If you are not using an approved accessory ensure that whatever product is used is 
free of any metal and that it positions the phone the indicated distance away from 
the body. 
Organisations  such  as  the World  Health  Organisation  and  the  US  Food  and  Drug 
Administration  have  stated  that  if  people  are  concerned  and  want  to  reduce  their 
exposure they could use a hands-free device to keep the phone away from the head 
and body during phone calls, or reduce the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on 
the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should 
avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than 
against your ear. In such circumstances the device will be compliant with the guidelines 
when used with headset or usb data cable. If you are using another accessory ensure 
that whatever product is used is free of any metal and that it positions the phone at 
least 10 mm away from the body.
7
8
• Regulatory information
The following approvals and notices apply in specific regions as noted.
4009X:
4009D:
9
10
• LICENCES
microSD Logo is a trademark.
 The Bluetooth word mark and logos are owned by the Bluetooth SIG, 
Inc.  and  any  use  of  such  marks  by TCL  Communication  Ltd.  and  its 
affiliates is under license. Other trademarks and trade names are those 
of their respective owners. 
ALCATEL  ONETOUCH  4009X/4009D 
Bluetooth Declaration ID B021282
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Google, the Google logo, Android, the Android logo, Google Search TM, 
Google Maps TM, Gmail TM, YouTube, Google Play Store, Google Latitude TM  
and Hangouts TM are trademarks of Google Inc.
The Android  robot  is  reproduced  or  modified  from  work  created  and  shared  by 
Google  and  used  according  to  terms  described  in  the  Creative  Commons  3.0 
Attribution  License  (the  text  will  show  when  you  Long  press  Google  legal  in 
Settings\About phone\Legal information). (1)
You have purchased a product which uses the open source (http://opensource.org/) 
programmes mtd, msdosfs, netfilter/iptables and initrd in object code and other open 
source  programmes  licensed  under  the  GNU  General  Public  License  and Apache 
License. 
We will provide you with a complete copy of the corresponding source codes upon 
request within a period of three years from the distribution of the product by TCL 
Communication Ltd.
You  may  download  the  source  codes  from  http://sourceforge.net/projects/alcatel/
files/.  The provision of the source code is free of charge from internet. 
General information ...................
•  Internet address: www.alcatelonetouch.com
•  Hot  Line  Number:  see  "TCL  Communication  Services"  leaflet  or  go  to  our 
website.
•  Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road, Tsimshatsui, 
Kowloon, Hong Kong
•  Electronic labeling path: Touch  Settings\  Regulatory  &  safety  or  press  *#07#, 
you can find more information about labeling (1).
On our website, you will find our FAQ (Frequently Asked Questions) section. You can 
also contact us by e-mail to ask any questions you may have. 
An  electronic  version  of  this  user  guide  is  available  in  English  and  other  languages 
according to availability on our server: www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM in quad-band (850/900/1800/ 
1900 MHz) or UMTS in dual-band (900/2100 MHz).
 
This equipment is in compliance with the essential requirements and other relevant 
provisions of Directive 1999/5/EC. The entire copy of the Declaration of Conformity 
for your telephone can be obtained through our website: www.alcatelonetouch.com.
Protection against theft (2)
Your telephone is identified by an IMEI (phone serial number) shown on the packaging 
label and in the phone’s memory. We recommend that you note the number the first 
time you use your telephone by entering * # 0 6 # and keep it in a safe place. It may 
be requested by the police or your operator if your telephone is stolen. This number 
allows your mobile telephone to be blocked preventing a third person from using it, 
even with a different SIM card.
(1) 
It may not available according to the countries.
11
It depends on countries.
(1) 
(2)  Contact your network operator to check service availability.
12
Disclaimer
There  may  be  certain  differences  between  the  user  manual  description  and  the 
phone’s operation, depending on the software release of your telephone or specific 
operator services.
TCL  Communication  shall  not  be  held  legally  responsible  for  such  differences,  if 
any, nor for their potential consequences, which responsibility shall be borne by the 
operator  exclusively.This  handset  may  contain  materials,  including  applications  and 
software  in  executable  or  source  code  form,  which  is  submitted  by  third  parties 
for  inclusion  in  this  handset  ("Third  Party  Materials"). All  third  party  materials  in 
this handset are provided "as is", without warranty of any kind, whether express or 
implied,  including  the  implied  warranties  of  merchantability,  fitness  for  a  particular 
purpose  or  use/third  party  application,  interoperability  with  other  materials  or 
applications  of  the  purchaser  and  non-infringement  of  copyright.  The  purchaser 
undertakes  that TCL  Communication  Ltd.  has  complied  with  all  quality  obligations 
incumbent  upon  it  as  a  manufacturer  of  mobile  devices  and  handsets  in  complying 
with Intellectual Property rights. TCL Communication will at no stage be responsible 
for  the  inability  or  failure  of  the Third  Party  Materials  to  operate  on  this  handset 
or  in  interaction  with  any  other  devices  of  the  purchaser. To  the  maximum  extent 
permitted by law, TCL Communication disclaims all liability for any claims, demands, 
suits or actions, and more specifically – but not limited to – tort law actions, under 
any theory of liability, arising out of the use, by whatever means, or attempts to use, 
such Third  Party  Materials.  Moreover,  the  present Third  Party  Materials,  which  are 
provided free of charge by TCL Communication, may be subject to paid updates and 
upgrades in the future; TCL Communication waives any responsibility regarding such 
additional costs, which shall be borne exclusively by the purchaser. The availability of 
the applications may vary depending on the countries and the operators where the 
handset is used; in no event shall the list of possible applications and software provided 
with the handsets be considered as an undertaking from TCL Communication; it shall 
remain merely as information for the purchaser. Therefore, TCL Communication shall 
not be held responsible for the lack of availability of one or more applications wished 
for by the purchaser, as its availability depends on the country and the operator of 
the purchaser. TCL Communication reserves the right at any time to add or remove 
Third Party Materials from its handsets without prior notice; in no event shall TCL 
Communication  be  held  responsible  by  the  purchaser  for  any  consequences  that 
such removal may have on the purchaser regarding the use or attempt to use such 
applications and Third Party Materials.
1  Your mobile ...........................
1.1  Keys and connectors
Headset connector 
Back key
Home key
Menu key
13
micro-USB 
connector
14