1 Your mobile ������������������
1�1  Keys and connectors
Quick Start Guide
For  more  information  about  how  to  use  the  phone,  please  go  to 
www.alcatelonetouch.com  to  download  the  complete  user  manual. 
From the website you can also consult the FAQ, upgrade software, 
etc.
www.sar-tick.com
This  product  meets  applicable 
national SAR limits of 2.0 W/kg. The 
specific maximum SAR values can be 
found on page 32 of this user guide.
When carrying the product or using 
it  while  worn  on  your  body,  either 
use  an  approved  accessory  such  as 
a  holster  or  otherwise  maintain  a 
distance of 10 mm from the body to 
ensure compliance with RF exposure 
requirements. Note that the product 
may  be  transmitting  even  if  you  are 
not making a phone call.
Back key
Home key
PROTECT YOUR HEARING
 To prevent possible hearing damage, do not listen at high 
volume  levels  for  long  periods.  Exercise  caution  when 
holding your device near your ear while the loudspeaker 
is in use.
English - CJB2870ALAAA
1
Headset connector
Front Camera
Touch screen
Menu key
Micro-USB 
connector
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Camera
Flash/Torch
Power key
Volume up
Volume down
Menu key
•	 Option  menu.  Touch  to  access  Manage  Home-
screen,  Add  widgets,  Manage  applications, 
Wallpaper and Settings.
•	 Recent  apps.  Touch  and  hold  to  open  a  list  of 
thumbnail 
images  of  apps  you've  worked  with 
recently. Touch it to open an app. Swipe it upwards or 
downwards to remove a thumbnail from the list.
Home key
•	 While  on  any  application  or  screen,    touch  to  return 
to the Home screen.
Back key
•	 Touch to go back to the previous screen, or to close a 
dialog box, options menu, the notification panel, etc.
Power key
•	 Press: Lock the screen/Light up the screen.
•	 Press and hold: Power on or generate a pop up menu 
selecting  from  Power  off/Restart/Airplane  mode 
or icons of Ringer mode.
•	 Press to mute the ringtone when there’s an incoming 
call.
•	 Press and hold for more than 10 seconds to restart the 
phone when the system halted. 
•	 Press and hold Power key and Volume down key to 
capture a screenshot. 
•	 Press and hold Power key and Volume up key under 
power off mode to restore factory set.
Volume keys 
•	 Under  call  mode,  adjust  the  earpiece  or  headset 
volume.
•	 In  Music/Video/Streaming  mode,  adjust  the  media 
volume.
•	 In general mode, adjust the ring tone volume.
•	 Mute the ringtone of an incoming call.
•	 In Camera mode, using it as the capture key allows you 
to take a photo.
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1�2  Getting started
1�2�1  Set-up
Removing or installing the back cover
Installing or removing the battery
Please power off your phone before removing the battery.
Inserting or removing the SIM card 
You must insert your SIM card to make phone calls. Please power off 
your phone before inserting or removing the SIM card.
•	 Insert and click the battery into place, then close the cover.
•	 Unclip the cover, then remove the battery.
 Installing or removing the microSD card
4013X
4013D
To  install,  please  open  microSD  card  lock  first,  and  then  place  the 
external  microSD  card  into  the  slot  with  the  gold  contact  facing 
down. To remove the external microSD card, please open microSD 
card lock and take it out from the slot.
Charging the battery
Place the SIM card with the chip facing downwards and slide it into its 
housing. Make sure that it is correctly inserted. To remove the card, 
press and slide it out.
  For dual SIM models, both SIM1 and SIM2 can support 2G 
and 3G networks. If both of them are 3G SIM cards, only one 
card can support 3G network (1). Your phone only supports 
mini-SIM  card.  Do  not  attempt  to  insert  other  SIM  types 
like micro and nano cards, otherwise you may damage your 
phone.
Connect battery charger to your phone and plug into the socket.
 
If  the  battery  is  very  low,  there  will  be  no  indication  that 
power is being received until the charge is sufficient to show 
the charging status bar. To reduce power consumption and 
energy  waste,  once  the  battery  is  fully  charged,  disconnect 
your charger from the plug; switch off Wi-Fi, GPS, Bluetooth 
or background-running applications when not in use; reduce 
the backlight time, etc.
(1)  4013D only.
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1�2�2  Power on your phone
Hold down the Power key until the phone powers on. It will take a 
few seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set the following 
options: language, input method, Google account, etc.
If  you  power  on  your  phone  with  no  SIM  card  inserted,  you  can 
connect to a Wi-Fi network to sign into your Google account and 
to use some features.
For dual SIM mode, you should select a SIM card or choose Always 
ask for voice call, messaging, etc. (1)
1�2�3  Power off your phone
Hold  down  the  Power  key  until  the  Phone  options  appear,  select 
Power off.
1�3  Home screen
You  can  bring  all  the  items  (applications,  shortcuts,  folders  and 
widgets) you love or use most frequently to your Home screen for 
quick access. Touch the Home key to switch to Home screen.
Status bar
•	 Status/Notification indicators 
•	 Touch and drag down to open the 
notification panel.
Search bar
•	 Touch  to enter text search screen. 
•	 Touch  to enter voice search screen.
Add a location to display local 
weather.
Favorite applications tray
•	 Touch to enter the application.
•	 Touch  and  hold  to  move  or  change 
applications.
Application tab
•	 Touch to open main menu.
Home  screen  is  provided  in  an  extended  format  to  allow  more 
space for adding applications, shortcuts etc. Slide the Home screen 
horizontally  left  and  right  to  get  a  complete  view  of  the  Home 
screen. The  row  of  small  squares  at  the  lower  part  of  the  screen 
indicates which screen you are viewing.
1�3�1  Using the touchscreen
Touch  
To access an application, touch it with your finger.
Touch and Hold  
Touch and hold the home screen to access the available options for 
setting the home screens.
Drag  
Place your finger on any item to drag it to another location.
Slide/Swipe  
Slide the screen to scroll up and down the applications, images, web 
pages… at your convenience.
Flick  
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread  
Place your fingers of one hand on the screen surface and draw them 
apart or together to scale an element on the screen.
Rotate  
Automatically  change  the  screen  orientation  from  portrait  to 
landscape by turning the phone sideways to have a better view.
1�3�2  Status bar
From status bar, you can view both phone status (to the right side) 
and notification information (to the left side). 
(1)  4013D only.
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Status icons
For dual SIM model, status icons referring to either SIM1 or SIM2 will 
be identified by a colour which you have defined. (1)
GPRS connected
Roaming
GPRS in use
No SIM card inserted
EDGE connected
Vibrate mode
EDGE in use
Ringer is silenced
3G connected
Phone microphone is 
muted
3G in use
Battery is very low
Notification icons
New text or 
multimedia message
Problem with SMS or 
MMS delivery
Missed call
Call on hold
New Hangouts message
Call forwarding is on
New voicemail
Uploading data
Upcoming event
Downloading data
Data is synchronizing
Download finished
HSPA (3G+) connected
Battery is low
Screenshot error
Select input method
HSPA (3G+) in use
Connected to a Wi-Fi 
network
Battery is partially 
drained
Battery is full
Bluetooth is on
Battery is charging
Airplane mode
Headset connected
Alarm is set
No signal
USB tethering is on
An open Wi-Fi network 
is available
Portable Wi-Fi hotspot 
is on
Phone is connected via 
USB cable
Screenshot captured
Radio is on
Carrier data use 
threshold approaching 
or exceeded
System update available
GPS is on
Signal strength
Call in progress 
Connected to VPN
(1)  Define through Settings\SIM management\SIM INFORMATION\
Set background colour� 4013D only.
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Notification panel
Touch and drag down the Status bar to open the notification panel. 
Touch and drag up to close it. From the Notification panel, you can 
open  items  and  other  reminders  indicated  by  notification  icons  or 
view wireless service information. 
Touch to access Quick setting bar.
Touch one notification and slide it sideways to delete it.
Touch  the  icon 
ongoing notifications will remain).
  to  clear  all  event–based  notifications  (other 
Touch 
 and then the Settings icon 
 to access Settings.
Quick setting bar
•		Touch icons to enable/disable 
functions or to change modes.
1�3�3  Search bar
The phone provides a Search function which can be used to locate 
information within applications, the phone or the web. 
1�3�4  Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by 
creating a variety of patterns, PIN or password etc.
1�3�5  Personalize your Home screen
Add
Touch  the  application  tab 
  ,  touch  and  hold  an  application  to 
activate  Move  mode,  and  drag  the  item  to  any  Home  screen  as 
you prefer.
Reposition 
Touch and hold the item to be repositioned to activate Move mode, 
drag the item to the desired position and then release. You can move 
items both on the Home screen and the Favorite tray. Hold the icon 
on the left or right edge of the screen to drag the item to another 
Home screen.
Remove
Touch  and  hold  the  item  to  be  removed  to  activate  Move  mode, 
drag the item up to the top of Remove icon, and release after the 
item turns red.
Create folders
To improve the organization of items (shortcuts or applications) on 
the Home screen and the Favorite tray, you can add them to a folder 
by stacking one item on top of another. To rename a folder, open it, 
touch the folder’s title bar to input the new name.
Wallpaper customization
Touch  the  Menu  key  and  select  Wallpaper.  A  popup  window 
named  Select  wallpaper  from  will  appear,  offering  a  range  of 
options. Select an option and slide left or right to locate a desired 
image, touch Set wallpaper to confirm. Alternatively follow these 
steps: Settings > Display > Wallpaper.
 from the Home screen to enter applications list. 
1�3�6  Application tab
Touch 
To return to the Home screen, touch the Home key.
Consult recently-used applications
To  consult  recently-used  applications,  you  can  touch  and  hold  the 
Menu  key. Touch  a  thumbnail  in  the  window  to  open  the  related 
application.Touch one thumbnail and slide it upwards or downwards 
to delete it.
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2�1�1  Android keyboard
Touch to enter text or numbers.
Touch to switch  between "abc/
Abc" mode; Touch & hold to switch 
between "abc/ABC" mode.
Touch to enter symbols/emoticons.
Touch & hold to show input options;  when Wi-Fi or data 
connection is on, touch to enter voice input.
Touch to switch between symbol and numeric keyboard.
2�1�2  SwiftKey keyboard
Slide through letters to input characters 
Touch to delete incorrect characters
Touch to insert a space or complete the 
current word or insert a prediction as 
preferred
Touch and hold to switch voice input
Touch to enter Numbers and symbols, etc.
1�3�7  Volume adjustment
You  can  set  ringer,  media  and  phone  ringtone  volume  to  your 
preference by pressing Volume up/down key or touching Settings\
Sound.
1�4  Applications and widgets 
The Applications  (apps)  list  contains  all  pre-embedded  and  newly 
installed apps.
To access the list, touch 
Home screen, touch the Home key or the Back key.
By touching and holding an empty area in the Home screen, you can 
switch to widget interface mode. 
 from the Home screen. To return to the 
2 Text input ���������������������
2�1  Using Onscreen Keyboard
Onscreen Keyboard settings
Touch  application  tab  from  the  home  screen,  select  Settings\
  on  the  right  of  
Language  &  input,  touch  the  Settings  icon 
Android keyboard or Swiftkey, and then a series of settings are 
available for your selection. 
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard 
orientation.  You  can  also  adjust  it  by  marking  the  checkbox  in 
Settings\Display\ Auto-rotate screen.
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2�2  Text editing
You can edit the text you have entered.
•	 Touch  and  hold  or  double-tap  within  the  text  you  would  like 
to edit.
•	 Drag the tap to change the highlighted selection.
•	 The following options will appear: Select all 
 ,  Cut 
 ,  Copy 
 and Paste 
.
•	 Touch the icon 
 to confirm.
3 Phone call ���������������
3�1  Placing a call
You can easily launch a call using Phone� Touch Application tab from 
the Home screen and select Phone. 
Touch and hold to 
access voicemail.
Touch to access 
New contact, 
People and 
Settings.
Touch to dial new 
number
Call log
3�2  Answering or rejecting a call
 .
When you receive a call, touch 
•	 Slide rightward to answer;
•	 Slide leftward to reject;
•	 Slide upward to reject the call by sending a preset message.
To mute incoming calls, press the Volume up/down key.
3�3  Consulting your call memory
You  can  access  your  call  memory  by  touching 
  from  the  Dial 
screen to view call history in categories of Incoming calls, Outgoing 
calls, and Missed calls.
3�4  Speed dial settings
 and then  Speed 
You can access this setting screen by touching 
Dial on Dial screen, then select contacts to define 2-9 screen keys 
as a speed dialer. Touch 
 to remove contacts from speed dial.
Enter  the  desired  number  from  the  keyboard  directly  or  select  a 
contact from All contacts or Call log by sliding or touching tabs, 
then touch 
The number you entered can be saved to Contacts by touching 
and selecting Add to Contacts.
If you make a mistake, you can delete the incorrect digits by touching 
 to place the call. 
 
 .
To hang up a call, touch 
.
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