logo资料库

ISO9241-11-1998-可用性指南.pdf

第1页 / 共24页
第2页 / 共24页
第3页 / 共24页
第4页 / 共24页
第5页 / 共24页
第6页 / 共24页
第7页 / 共24页
第8页 / 共24页
资料共24页,剩余部分请下载后查看
ICS 13. 180 A 25 GB GB/T 18978. 11-2004IISO 924 1-11 : 1998 ffffl ~~lD1~~~#ij(VDTs) tJ\i}~A~ I~~~* ~ 11 ~B7t: AT ffl't11~i¥i Ergonomic requirements for office work with visual display terminals(VDTs)-Part 11: Guidance on usability (ISO 9241-11: 1998, IDT) 2004-05-10 £:m 2004-12-0 1 ~ 1i1f!
GB/T 18978.11-2004/180 9241-11 : 1998 .•. '" , , , , , , •.. *i~lllJEj( ~1. tl1 '11:'11 ffl X itt tru"11f ijl11r 1 mill 2 3 4 £*1ij(JI.fIlM~ .., 5 6 7 ffl=*: A( ~ ~11fflJJt) ~)f: B(Yi ;M'tt I*t ~D PIJlltt.mJ :I: I¥J 3Ff9lJ fL Jl~ PI Jij11 I¥J JE J( fIl JmIJ :I: lQ:ITWI II:U l¥r ItTmtl: ~ tiL;fIl lif1t ~J(l\lil@ljj;itfflr;pfl9I*~~ 1'T "*:tmM~j( ~JH 1f:j; W1i\#lJ Iif'f* COtt*'ltE /i# jJU ItT ffl·1'£ ~*mr.1\1 ft9 jj~ f911 .•. l.iA:1t!!.OO*;j;jflliIBJ ftiJ"** m* D('Gt;f~tl:I!f;bJD , ~~)(JWt 00 li'iJJfJ '1'£1ffi.~ EiI 2 pf mtl:mi;b fIl fftk)( {if: f1!ffl"W¥'( ~f.:l:MJffi19l1 fir Jtltt-i!i!iJ.B
- GB/T 18978.11-2004/1509241-11: 1998 CHIT 18978« itFIH91.1\t~ffitr~(VDTs) 1],0 a9.AJJ~I~~*~*»i'iillt 7 fti:flH!AJ.:!tt1W:7f>~~JiJT7t/i11 i¥.J~! 1t!';fjJ"$J(1tt:l¥J A ~I~*Jf* .~?t:1>JT 71J 17 1-$71' : ----~ 1 '815?t:.flI,t;1!; -m 2 'l}j)jt:1f*~*~-mj -~ 3 f$jt:m~~ffi~*; -m 4 ~7t:_1l~*; ---m 5 ~?t:Iff.i:n'fJftU:f\l~~~>j(; ----. m6 -m?t:Tfl' Yf.#H~ i¥i ; -m 7 $?t:*&!f~.~ffi~*; -~ 8 $71':jiffiB9w!~~>j(j ----m 9 $jt:.:jFfl1l~AiQ:4if~;j(j --~110 i$:5t:XfiliJ]tJjlIJ ; --om 11 $?t: PIJfH':Hlfm j -~ 12 $?t:f~Lm,1&7.Kj -m 13 ~?t:Jt1?:j1n¥f; ------%f1 14 $:5t:~1'j.txtm; -- _;f, 15 ~7t :iir~xt~; --om 16 ;§~Jt:£[t~aln:xt-mj ----!1117 -ii~71': .fJttU1-ffi 0 *$71'~ G13/T 18978 f8m 11 $f}, *m7t~ITiJ*fflISO 9Z1\1-11:1998«~JIH9!.:%H7.K~~(VDTs)!JJ.0i¥JA~I:a~~* m11 g~ 7t :nr ffl ttm1¥J» (~.xtUiL *i$5tffHl& ISO 9241-11 :19981BJ1-j.*~~o *$7}l¥J~~xmtXfJ.JlISO 9241-11: 1998 (8m~ Eo *$?t~~*A~~~D:1>J~~ttffl~o *~7h8rp gjf,~f1f.1t1:ill9'E~m til 0 *$:5tffi~OOA~I~*~~~tt*~m~~Do *$7}~.$fft: rp ~fffifl1tfi1fn:~ ,~Mt~ mINffi:ff~N.0~] ,*J!i'i***, If! l!Il4*I%~{tt:1:ill~ JiJf , rp ~ ¥J. ~ ~ Jt:" lllHilf1l f.fr ,2: ~mVJHiJfn: JiJf 0 *$71'±~~.A:I*5G1JF ,~Jffm ,:X1LiEft-l~:;;fl'j~ ,~OOli!Lif/k~,~IH\~ 0
GB/T 18978.11-2004/180 9241-11 : 1998 51 T I I I I 1 I I 19:ttfll Wit vDT (~~1W. ff; ~ ~l!On:rJlHt MJ l'=l *,~:fE -T ,itmp fj~ tg3t ~ B.fff, fn 1mJEift,J5£ {It AHf J{ TiT flH:!: PI li!Hi -F (j<]1ffl* 0 G13/T 18978 (jlnil"iti>(, t;.(lkXlf JiJf£J~ I¥J A~I~~ fffiJRU , l!
- GD/T 18978.11-2004/150 9241-11: 1998 fi ffl ~J{!:% 1m /J' ~ ~ (VDTs) ?J}~ at1H1iHH }'l ~ ~ fJl njiL~ It I'J{J i!J!IJ :I:.*}i' >L ~ i\f1b VDT n~:JltlIP. ffi ~ ltffij ) PI RH'l: Rt flO 1miJUjIJFJf&, @! ~ ~ B9 ffi J~!, 0 '~~.'ti T ~n M ~HmHI it1" ~ OJ! {f\: , ~#~.*)&mw.m~*~mffltt•• ~m*.*mm~~w-.~~~tt*.W~~ili~fflA~ 1JU:: jj(J ~ >JL 2/>:{flHt ~ tf-j jj(JmJ$fllJm-r=* U!ij , ~IT ,Jfit ,i-f#!;fll PIJtJ 'tt ffi )~!, ~J j1;):ij 0 4: ffIl 5}-§ fr T .*:-rflu {i:iJ ~ ~~Wffl~~~mtt~mm.~.~m~m •• mm~~£.&mm~.~~~m~~B«W~~~ JTA i¥J ~ I-l'tl 0 ~1' ~L ft*t1tf~J~~1tiJ 0 ;{;: iW0'ili f!ro ~ T x,Jmp ~~~ ti~11 ft(] lli!tl:l: !zrlM Jij riJl!lJ:I: I f1: ~UfEl¥J 11 gfffi3tMr lE:t£ {ifmrp B9 :4:mffHQ*(TIJ J1H1 B9 Wl!J:Ii:.ffiUf •{§.*l'W:i£m:1<:1&i¥Jm::fIn-i9J tal11 0 i1WI I¥J ,¥T m)'1 (j{J imHiJi rt I¥rtUiZt1i 11\ T ;{;: ~ 5} t't9 rR: IJll ,{§. ~ ,ill- :Y i¥J nL~, pJ$ !Ji~.IIft;fF: B ;f1l2: ~X ML :<1q'j~0':ii5:m -r15effl VDT B91}0'¥:I~0 't:;-tf!~ffl T mp J5r;tmU{ El fiJ; ITiI --'=i ~M HHi 5t1f.1¥.r JUIB 'ti'HJL GB/T 18978 m12 {fl57}~ ]7 $0'tIHj~I¥JJti5l.{Z~fIj~*'f1EI¥J{1EFlnfjjtoGB/T 18978 I¥.Pt>:~~ 5}(~ 1~mj:II -~ (; B/T ] 8978 ~ 12 3i 17 $ 0'10CiH9! ftj , J;A Till WJ iJUJIJ ~JyB! i)ll'!9J£ ffl tL :4= =ffl\5t-'!n£ITJ#:1'11. *l'~ 'rlllfu§ll'& GH/T ] 5251 FJfi1V.& (fJA~l.~~~itI¥Jmil 0 ti> 0 11:!:JF: .~I ffj r£iQ:l-r:#t~)E1ff:l1JT A~ __ l~'7: § tf,J¥J;t.Em, ~JSlD~J-~~ffl t:pJ1Jfilif'lt A9xt Al¥Jiltmt ,t£2~;fIl!.dt~J¥J/F ;fiJ]f ~1nJ 0 *:g~3t-1-';lm _j~d'd)'E]f AU l?iL rJ A 1'J rp iL.' l'tJ xE:: ~UJr: iQ: lhi:m:ff GH/T 18976-2003 tp"y j)J l!(;Jj£o 2 ~mttslm3tftf TJUJt{t't1i¥.l~;v':Jmii GB/T 18978 ~J*-'lW7}i¥Ji:]lmIfJfM:%:<$:$7t~J~~o JL~i:t SWlD9'1lfflX {4: , J-UJlI JB Yr111'19 ~ -&l'ft (/F1QmWJ*I¥J i*J ~) ~ ~ tJJl!i ~ /F18:ffl Cf*$ 5t ,?t.\ffIT ,nt 1WJ.ffitM*1$ 5}:itnx; til}W. D9 ~ JiSfJl Jf: )'If jiJ ~ ffl ~ @ ::Ie {q: i¥.l :!If *'T Jt!i:<$: 0 J11k /F tt Ll :Wj I¥J -g IFH )( f4: , A ~rrr 1i&*mm-Y* $0'0 GB/T ] 6251----1996 :LfF~ t1tlQitB9A~I~~J]'!:.mU (eqv ISO 6385: 1981) 3 ~ift;fl:l~SL -FJU*iftftlk50nfflT G13/T 18978 1'!9*$7tp.J?{;o 3. 1 usability iiJffl11 ~~1j~tLX9:~-f1ITIW~l[ It jJllUi> ,r lfl11£ ¥ftEiiJ!ffl ~ JRT -jJ"( t#JE B~ Elti~ pI j;; t-j~ Hi? {it! mft(] f-.!1f " ~:~*~~~mtt~~~n~W~~$~~*Do
CU/T 18978.11-2004/1509241-11: 1998 3.2 3.3 3.4 3.5 3. 7 3.8 3.9 1f3\ttt fflP~•• RI.M~.&.%.tt. effectiveness 3\t$ erriciency ~fflP~.I.M~.&.%.&•• M• •mN. satisfaction ftlIiXlnt X l'iiiI.!i1rlfIl" ,lI, ~ Jlj Wt'JlE . Ii1:¥~ work ::iJT"••R 1 . t!'. llUIl1fJi!illH~ I. goal a: Jfl p user l:jr {ill3C!i nf~j# W jmJl~J!i\!l!. 0. 1'" ~ producl mR 50.1I'11;Jtjjf Jlj . 3. 11 iJlY. mcasure(4:';UlI) iilli'l1l!1 j~1J IliiQjlJ (I)WI!.( lk. ,,#I .f'i'.1J< f'i':II1JiUHI Jew. 4 ll*;;;ln'~5! • i'I~• • R~Jljn.Tn.'fJljPMB•••••&,1".jjfm&jjf.l!.(.e. ~T.lE.~ l'8: 'fJtJ f' , I., ff*.f£:IIIJtf~ ,II 'fjjfJfl&i1Jilk.1"IiI, Jljf' 1fl&..ilIil&.m/iituit~)l!I1ll',IliIJIt, 'c;JIc1"IiI,.m'!' ~J-1-:ID:'JJf'" ~1liI*. lfI 'fJI;1" • *ll! , lli 1'£l' fi'llHI: T f9i III lit , fj, j) 1"iii. lII+I·*m 'Ii. ~J illl&ffll7t, jjf m&lU'1 I!Jilk.xtjjfIH Wllf", (I']*tJ\'it (I']'(~II,{,jt\"1JfJ & Il!1 Jil jll ~J"1 JtJ&Ji< '1',
- GB/T 18978. 11-2004/ISO 9241-11: 1998 --- ~1E)(, ifJ:lt~W1J!i1"~ (t.I pJfHttat ,m~~ pJ ffl-=f-iJUJlj pJm'l1iti-fiiJif ~)ifrJf75 JtS3~JtJ~~ - :j'Hnn~3fH}; J1j P l¥J ffl xt Cff xt11: til ~;~2:.$) fU tllJL~ It TIJJtJ T m~:I[r.fl. tE ~JE 11' jjt -f {I(J pJmtMIt ; ~T~ffi~W.T~m~A*~~~*~ft~r~**,mp~~~•• ~oo•• ~.m­ 1'-;ffi x;j"p]m'i"E [j(J ~~ tNt(1m ; --Jifr:ilt:JW I¥.J f~ lib ~m'11:IlJ:vtJEJ/... ,%JlX.)(iIf:;fpliE1k (1911l!n ;IlJit J]Efr.itilJ i¥Jtil ~$ 'it ) 0 5 F ~ iiT f1Hi B!J ~ SO,O iJllJji 5. 1 .:iE SCIlJJlHi EJ{Jm~ 5.1.1 ~~ *~~.~~fHtt*m~S'lt~~ffi~~~~**. 5. 1.2 AT JfJ 11mfiX; $:$t :tJ 7 JE)(!it i~W :liil]fH tf: ,:ff rJZ' ~ iJU1~ § tJ~ ,it¥Fff515('11 Si$ f!l ~;f; JJr tlJ..& {It:!m~ jj( 4} ill1£if\) ~H} M~fi*IlJ~.~IlJi.iE~~.ftl¥.J~if\)*.*m~~*H~m~**~ml. ( ( ( ( JlJJ' fI# B£i'r q;~ {fmnJK )- ) ) ) ( FM ) -- i\!o:m!ii~ --- ( 1f~tt ( ( i\IIj;i:f,t ~!f- fiTJtJ t'U!~l;t ) ) ) 5. 1. 3 JiJi'~ffi"1a :tE ~ J/... !it ~~ :I:~I ffl'jf£ fl;j" , $ ~ tl.(Tf~L@, : x>j"1M:JtlH'l ff, I¥.J tiEit ; -x,titffl1'f:lJ;fE[~=ffj)7t( 'E:!.:t5 m)'1 ,1f~,W:-%-;filff-:!i) 891NiJ£. B~ tlJ.~x>j"mlfiW~ ~ tB'fi£,:elY; ~~~~~~~I¥.J#j£oW~~~*Eoo~~m~#~*~~~~T)ifr#~~~~MOO.~ .m~.M.#~,~~~@~~m~~.~.~~WftfiWW.ffl~ •• ; - {E"ffl1,l] Wjj(T ,:.# x{c!1: , xt -$ fU m1 ;fj;If f!
GD/T 18978.11-2004/150 9241-11: 1998 ~ tt Ih U!Sl': 14!'"iT.i)l. fl'J JII( §l '"!R1£. 5. 3 5.3. 1 !!IpjiHt il'!!Ill'll IIIf' fl'Jotll,HHt1ll! 'f' v.HAi£ .1?: jjJi'!Jli1Iiill. tt tm. ~ ~. ti: 'Ii .Iffilll.!t J.!I! t~tt 1;(1<;g ijJ.f1J,$:!lttm ~.W.~.~~.Mfl'JJnf'(.~w~~~~*.fl'Jmp ••• ~~.Afl'Jmf')fl'J.tt~I;(._. 5.3.2 fUHfi'!! t~ij;IIU"J . &.M~~.8•• *.MMijJ.jjJ~~jjJmttMa•• tt.~I;(.i£.M.a.fl'J~%••.f1J ••m•••• i£~~.~.·.~.2li•• M•• , 'f'.1!Ji 1<~)iii. '!I'" I.i£. •••• M• .f1Jtt.~I;(~• • ~n~••• ~ ••••• i£foJ', IlJH q Eli.".~) 13 1>" ••• jjJ.i'!Jli.Aqtt*.~ ~M.- l1I~\~HiJfi\j"1'H(illmA. '!lilLJT ~r/ ~i*. " T iifW"JIlItt." - ~,"fiAi1ffMfllT' i.(ijj Jl!!~If<- (,j> 5.3.3 illi\\lili'!! .*MIII*1" ttlll1£ll\I*)*!JU ~ i't:jjJ1til!!Jun, "*111J.!I!'!IH ll'lJ!lili'!! 5.3.4 J.!I!JF!I!(.I~$j '!\'1i 00 ~J IiJl tt • Q. 5. 3. 5 'i'lll f HI: ~J!l1 "'I", A tft III I 5. 4 jjJ!!Il1~. 0 5.4. 1 ~.fl'JilSlt <:s:; iJlj·;;t"'·IJ!~Wlll< lIl~ttJl1< I!!Jil M"'lIoo 13 -. & Jt-lllx·)T 13 • ~J1Ii: ~ 11i. jjJIIIH!i!lf'PJ .f1Jj~'i'Jj ~J 1!!:lIt.IJII-l:. ,i1Ii 'f ll! ji!;M' ~1Ii:~ • I!! t!"1 !t. Ih - 'NillI.£'f 13 f,j;!oj ~ _ " lIEfill 1t.f1J""*ItJlU;t;;*. fl'I.Illl ,.Illl J!!ljiJlll j;j.J;! W,I,- m_1II-a:1I£fIlIJJ!lllllli$ll ~ - l' jIJj Jil ~J:X: rot. JIIl-l:. .11£fill i1jjJ ih 11I"'1 ~ ill1\<.f1J tf IIIm_1II-a: ~J IXI\<* _ .il. " I!! Jt •'it*tt jjJ IIIElif>'it fl'J :X: rot Mj;iJI\< ~ 1;(1IIl:x:l'lIl'J jjijI\<* lE .il. llI<"'Mm•• 5.4. 2 .J.1!!:lIt. 5.4. 3 ~'" llI<.~~jjJ••".fl'JWlll
分享到:
收藏