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PALM掌上无线-Visor Pro Handhelds说明书.pdf
Visor™ Handheld User Guide
Windows Edition
Contents
About This Guide
Introduction to Your Visor™ Handheld
Getting to know your handheld
What is a Visor handheld?
System requirements
Minimum requirements
Optional equipment
Upgrade information
To upgrade:
Each handheld must have a unique name
Visor components
Locating front panel controls
Using the backlight
To activate the backlight:
To turn off the backlight:
Protective cover
To remove the cover:
To reattach the cover:
Locating back panel components
Charging the battery
Connecting the cradle
To connect the cradle:
To charge the battery:
Tapping and typing
Tap with the stylus to get things done
Elements of the handheld interface
Opening applications
To open an application:
Using menus
To open the menu bar:
Choosing a menu
Graffiti menu commands
To use the Graffiti menu commands:
Command toolbar
To use the command toolbar:
Displaying online tips
To display an online tip:
Four ways to enter data
Graffiti writing
To open Memo Pad:
Onscreen keyboard
Using Palm Desktop software
Importing data
Using an external keyboard
Customizing your handheld
To open the Preferences screens:
To set the current time:
To set the current date:
Palm Desktop software
With Palm Desktop software, you can do the following:
Installing Palm Desktop software
To install Palm Desktop software:
Using your handheld with Microsoft Outlook
Using your handheld with another PIM
Installing a Springboard module
Entering Data in Your Handheld
Using Graffiti writing to enter data
Writing Graffiti characters
There are four basic concepts for success with Graffiti writing:
To write Graffiti letters:
Graffiti tips
The Graffiti alphabet
Writing capital letters
To draw the first letter of a word as a capital letter:
To enter only capital letters (Caps Lock):
Writing numbers
Graffiti numbers
Writing punctuation marks
Additional Graffiti punctuation
Writing symbols and extended characters
Writing accented characters
Accent strokes
Additional non-English characters
Navigation strokes
Graffiti ShortCuts
Using the onscreen keyboard
To use the onscreen keyboard:
Using your computer keyboard
Importing data
To import data:
Using an external keyboard
Managing Your Applications
Using the Applications Launcher
Selecting applications
Switching between applications
Categorizing applications
To categorize an application:
To display applications by category:
Changing the Applications Launcher display
To change the Applications Launcher display:
To open the Applications Launcher to the last opened category:
Choosing preferences
To change preferences for an application:
Installing and removing applications
Installing add-on applications
To install add-on software on your handheld:
Installing games
Removing applications
To remove an add-on application:
Removing Palm Desktop software
To remove Palm Desktop software:
Security
In Security, you can do the following:
Assigning a password
To assign a password:
Changing or deleting a password
To change or delete your password:
Locking your handheld
To lock your handheld with a password:
Recovering from a forgotten password
To delete a forgotten password:
Overview of Basic Applications
Date Book
In Date Book, you can do the following:
To open Date Book:
Date Book Plus
In Date Book Plus, you can do the following:
To open Date Book Plus:
Address
In Address, you can do the following:
To open Address:
To Do List
In To Do List, you can do the following:
To open To Do List:
Memo Pad
In Memo Pad, you can do the following:
To open Memo Pad:
Calculator
In Calculator, you can do the following:
To open Calculator:
CityTime
In CityTime, you can do the following:
To open CityTime:
Expense
In Expense, you can do the following:
To open Expense:
Common Tasks
Creating records
To create a record:
Editing records
Entering text
Edit menu
To select text in an application:
Deleting records
To delete a record in any of the basic applications:
Other ways to delete records
Purging records
To purge records:
Exchanging and updating data: HotSync operations
Performing a HotSync operation for the first time
To perform a local HotSync operation:
Categorizing records
System-defined and user-defined categories
To move a record into a category:
To display a category of records:
To define a new category:
To rename a category:
Finding records
Looking up Address records
To use the Look Up line to find an Address record:
To use Fast Look Up to find an Address record:
Fast Lookup tips
Using Find
To use Find:
Using Phone Lookup
To use Phone Lookup:
Phone Lookup tips
Looking up names to add to expense records
To add names to an Expense record:
Sorting lists of records
To sort records in To Do List and Expense:
To sort records in Address and Memo Pad:
Making records private
Hiding and masking private records
To make a record private:
To hide or mask all private records:
To display all private records:
To display a specific masked record:
To display all private records in a specific application:
Attaching notes
To attach a note to a record:
To review or edit a note:
To delete a note:
Choosing fonts
To change the font style:
Application Specific Tasks
Date Book
Scheduling an event
To schedule an event for the current day:
To schedule an event for another day:
To schedule an untimed event:
Rescheduling an event
To reschedule an event:
Setting an alarm for an event
To set an alarm for an event:
To dismiss the alarm using the snooze option:
Scheduling repeating or continuous events
To schedule a repeating or continuous event:
Changing and deleting repeating or continuous events
To change or delete repeating events:
Considerations for repeating or continuous events
Changing the Date Book view
To cycle through Day, Week, and Month views:
To display the current time:
Working in Week View
To display the Week View:
Tips for using Week View
Working in Month View
Tips for using Month View
Working in Agenda view
Tips for using Agenda view
Spotting event conflicts
Date Book menus
Record menu
Options menu
Date Book Plus
Working in Week View with Text
Tips for using Week View with Text
Working in Year View
Tips for using Year View
Working in List View
Tips for using List View
Working with floating events
To create a floating event:
To mark a floating event complete:
Tips for using floating events:
Working with To Do items
To create To Do items in Date Book Plus:
To mark a To Do item complete:
Tips for using To Do items:
Using the Daily Journal
To create a Daily Journal entry:
Using templates
To create a template:
To schedule a template event:
Using snooze alarms
Selecting the default Date Book
To select the default Date Book:
Date Book Plus menus
Record menu
Options menu
Address
Creating an Address entry
To create a new Address entry:
Duplicating an entry
To duplicate an entry:
Selecting types of phone numbers
To select other types of phone numbers in an entry:
Changing Address Entry details
To open the Address Entry Details dialog box:
Address menus
Record menus
Options menus
To Do List
To create a To Do item:
Setting priority
To set the priority of a To Do item:
Checking off a To Do item
To check off a To Do item:
Changing To Do item details
To display the To Do Item Details dialog box:
Setting a due date
To set a due date for a To Do item:
To Do Show Options
To change the Show Options settings:
To Do List menus
Record menu
Options menu
Memo Pad
To create a new memo:
Reviewing memos
To review a memo:
Memo Pad menus
Record menus
Options menus
Calculator
Selecting the Calculator mode
To select the Calculator mode:
Using the Basic Calculator buttons
Displaying Recent Calculations
To display recent calculations:
Using the Advanced Calculator mode
Using the Advanced Calculator buttons
Primary buttons
Math buttons
Trigonometry buttons
Finance buttons
To solve this exmaple:
Logic buttons
Statistics buttons
Weight/Temp buttons
Length buttons
Area buttons
Volume buttons
Creating a custom view
To create a custom view:
Calculator menus
Options menus
Program menu
CityTime
Setting your home city
To set your home city:
Selecting remote cities
To set your remote cities:
Adding cities
To add a city to the list:
CityTime menus
Options menu
Utilities menu
Expense
To create an Expense item:
Changing the date of an Expense item
To change the date of an Expense item:
Entering receipt details
To open the Receipt Details dialog box:
Customizing the Currency pick list
To customize the Currency pick list:
Defining a custom currency symbol
To define a custom currency symbol:
Show Options
To open the Show Options dialog box:
Transferring your data to Microsoft Excel
Creating or printing an expense report
To create or print an expense report:
Using expense report templates
To view your expense data using a Microsoft Excel template:
Expense menus
Record menu
Options menu
Communicating Using Your Handheld
Managing desktop E-Mail away from your desk
In Mail, you can do the following:
Setting up Mail on the desktop
To set up Mail:
To select HotSync options:
To change your Mail setup options:
Synchronizing Mail with your E-Mail application
Opening the Mail application on your handheld
To open Mail:
Viewing e-mail items
To open an e-mail item:
To close an e-mail item:
Displaying full header information
To display full header information:
Creating e-mail items
To create an e-mail item:
To reply to an e-mail item:
Looking up an address
To look up an e-mail address:
Adding details to e-mail items
Setting a priority
To set a priority for your e-mail item:
Sending a blind carbon copy
To add a BCC field to your e-mail item:
Adding a signature to your e-mail item
To create a signature:
To add a signature to your e-mail item:
Requesting confirmations
To receive a confirmation when your e-mail item is read:
To receive a confirmation when your e-mail item is delivered:
Storing e-mail to be sent later
To send e-mail:
Editing unsent e-mail
To retrieve an e-mail item:
Draft e-mail
To save an e-mail item as a draft:
To edit an e-mail item saved as a draft:
Filing e-mail
To file e-mail:
To remove e-mail from the Filed folder:
Deleting e-mail
To delete e-mail:
Removing e-mail from the Deleted folder
To remove an e-mail item you received from the Deleted folder:
To remove an e-mail item you created from the Deleted folder:
Purging deleted e-mail
To purge the contents of the Deleted folder:
Message list options
Folders
To select a folder:
Date column
To show the Date column:
Sorting the Message list
To sort the Message list:
HotSync options
To open the HotSync Options dialog box:
Creating special filters
To access the special filter settings:
Ignoring or receiving e-mail
To define whether to ignore or receive e-mail:
Defining filter strings
To define a filter string:
High-priority e-mail
To retrieve high-priority e-mail items:
Truncating e-mail items
To truncate e-mail items:
Mail menus
Message menus
Options menus
Beaming information
To select a business card:
To beam a record, business card, or category of records:
To beam an application:
To receive beamed information:
Tips on beaming information
Advanced HotSync® Operations
Selecting HotSync setup options
To set the HotSync options:
Customizing HotSync application settings
To customize HotSync application settings:
IR HotSync operations
Preparing your computer for infrared communication
Does your computer support infrared communication?
To check the ports used for infrared communication with Windows 98 and Me:
To enable infrared communication with Windows 2000:
Configuring HotSync Manager for infrared communication
To configure HotSync Manager for infrared communication with Windows 98 and Me:
To configure HotSync Manager for infrared communication with Windows 2000:
Performing an IR HotSync operation
To perform an IR HotSync operation:
Returning to serial cradle HotSync operations
To return to serial cradle HotSync operations with Windows 98 and Me:
To disable infrared communication with Windows 2000:
Conducting a HotSync operation via modem
Preparing your computer
To prepare your computer for a modem HotSync operation:
Preparing your handheld
To prepare your handheld for a modem HotSync operation:
Selecting the conduits for a modem HotSync operation
To change the Conduit Setup for a modem HotSync operation:
Performing a HotSync operation via a modem
To perform a modem HotSync operation:
Conducting a HotSync operation via a network
Connecting to your company’s dial-in server
To prepare your computer for a network HotSync operation:
To prepare your handheld for a dial-in network HotSync operation:
Performing a dial-in network HotSync operation
To perform a dial-in network HotSync operation:
Performing a network HotSync operation via a LAN
To perform a network HotSync operation via a LAN:
Using File Link
Creating a user profile
To create a user profile:
To use a profile for the first-time HotSync operation:
Setting Preferences for Your Handheld
In the Preferences screens, you can do the following:
Viewing preferences
To open the Preferences screens:
Buttons preferences
To change the Buttons preferences:
Pen preferences
To change the Pen preferences:
HotSync buttons preferences
To change the HotSync buttons preferences:
Connection preferences
Connection Types
Setting modem configurations
To set Serial to Modem preferences:
To create an IrCOMM to Modem connection:
Digitizer preferences
Formats preferences
Country default
To set the country default:
Time, date, week start, and numbers formats
To select the time, date, week start, and numbers format:
General preferences
Auto-off delay
To set the Auto-off delay:
System, alarm, and game sounds
To set the system and alarm sounds:
Network preferences and TCP/IP software
Selecting a service
To select a service:
Entering a user name
To enter a user name:
Entering a password
To enter a password:
Selecting a connection
To select a connection:
Adding telephone settings
To enter your server phone number:
Entering a prefix
To enter a prefix:
Disabling Call Waiting
To disable Call Waiting:
Using a calling card
To use a calling card:
Connecting to your service
To establish a connection:
To close a connection:
Creating additional service templates
To add a new service template:
To duplicate an existing service template:
Adding detailed information to a service template
To select a connection type:
Idle timeout
To set the Idle timeout:
Defining primary and secondary DNS
To enter a primary and secondary DNS:
IP address
To identify dynamic IP addressing:
To enter a permanent IP address:
Creating a login script
To create a login script:
Deleting a service template
To delete a service template:
Network preferences menu commands
Service menu
Options menu
TCP/IP troubleshooting
Displaying expanded Service Connection Progress messages
Viewing the Network Log
To view the Network Log:
Adding a DNS number
Owner preferences
To enter the Owner preferences:
To unlock the Owner Preferences screen:
ShortCuts preferences
Creating a ShortCut
To create a ShortCut:
Editing a ShortCut
To edit a ShortCut:
Deleting a ShortCut
To delete a ShortCut:
Maintaining Your Handheld
Caring for your handheld
Battery considerations
Resetting your handheld
Performing a soft reset
To perform a soft reset:
Performing a warm reset
To perform a warm reset:
Performing a hard reset
To perform a hard reset:
To restore your data after a hard reset:
Troubleshooting Tips
Software installation problems
Operating problems
Tapping and writing problems
Application problems
HotSync problems
Beaming problems
Password problems
Springboard module problems
Technical support
To find version and memory information:
Creating a Custom Expense Report
About mapping tables
Customizing existing sample templates
To customize a sample Expense Report template:
Determining the layout of the Expense Report
Labels
Sections
Analyzing your custom Expense Report
Perform the following before you begin a custom mapping table:
Programming the mapping table
To program a new custom mapping table:
Using applications other than Microsoft Excel
Expense file details
Non-ASCII Characters for Login Scripts
Use of ^char
Carriage return and line feed
Literal characters
Examples:
Other Product Information
Limited Warranty and End User Software License Agreement
FCC Statement
Responsible Party:
Canadian RFI Statement
Acknowledgments
Index
Visor™ Handheld
User Guide
Windows Edition
Copyright
Copyright © 2001 Handspring, Inc. All rights reserved. Portions copyright © 1998-2001
Palm, Inc. or its subsidiaries. All rights reserved. Handspring, Springboard, Visor, the
Handspring logo, and the Springboard logo are trademarks of Handspring, Inc., and
may be registered in some jurisdictions. Graffiti, HotSync, and Palm OS are registered
trademarks, and the HotSync logo and Palm are trademarks of Palm, Inc., or its subsid-
iaries. All other trademarks are the property of their respective owners.
Disclaimer and limitation of liability
Handspring, Inc. and its suppliers assume no responsibility for any damage or loss re-
sulting from the use of this handbook.
Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by
third parties which may arise through the use of this software. Handspring, Inc. and its
suppliers assume no responsibility for any damage or loss caused by deletion of data as
a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all
important data on other media to protect against data loss.
Important: For warranty information and a copy of the End User License Agreement
applicable to your Handspring product, please see the Handspring web site at
www.handspring.com/support/ug_warranties.jhtml. If you would like a copy of these
materials mailed to you, or if you have any questions, please contact Handspring Cus-
tomer Support.
The information included on this web site sets forth Handspring's sole and complete
warranty and software licensing obligations with respect to your Handspring product.
Use of the product indicates your acceptance of the terms of the warranty and the End
User License Agreement.
Software download available
Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a
CD-ROM drive for your computer, you can download the Palm Desktop software from
www.handspring.com.
Page 2
Visor™ Handheld User Guide
Contents
About This Guide ....................................................................................9
Chapter 1: Introduction to Your Visor™ Handheld ...........................11
Getting to know your handheld........................................................11
What is a Visor handheld? .............................................................11
System requirements ......................................................................12
Upgrade information ......................................................................12
Visor components ...........................................................................14
Charging the battery ...........................................................................18
Connecting the cradle .....................................................................18
Tapping and typing ............................................................................20
Tap with the stylus to get things done .........................................20
Elements of the handheld interface ..............................................21
Opening applications .....................................................................22
Using menus ....................................................................................23
Four ways to enter data ..................................................................26
Customizing your handheld..............................................................30
Palm Desktop software ..................................................................31
Using your handheld with Microsoft Outlook ...........................32
Using your handheld with another PIM .....................................32
Installing a Springboard module ..................................................33
Chapter 2: Entering Data in Your Handheld .......................................35
Using Graffiti writing to enter data ..................................................35
Writing Graffiti characters .............................................................35
Graffiti tips .......................................................................................37
The Graffiti alphabet .......................................................................38
Writing capital letters .....................................................................39
Writing numbers .............................................................................39
Graffiti numbers ..............................................................................40
Writing punctuation marks ...........................................................40
Writing symbols and extended characters ..................................41
Writing accented characters ..........................................................42
Accent strokes ..................................................................................42
Additional non-English characters ...............................................42
Navigation strokes ..........................................................................43
Graffiti ShortCuts ............................................................................43
Using the onscreen keyboard ...........................................................44
Using your computer keyboard ........................................................45
Importing data.....................................................................................45
Using an external keyboard...............................................................46
Contents
Page 3
Chapter 3: Managing Your Applications.............................................47
Using the Applications Launcher..................................................... 47
Selecting applications ..................................................................... 47
Switching between applications ................................................... 47
Categorizing applications .............................................................. 47
Changing the Applications Launcher display ............................ 49
Choosing preferences......................................................................... 50
Installing and removing applications .............................................. 50
Installing add-on applications ...................................................... 50
Installing games .............................................................................. 53
Removing applications .................................................................. 53
Removing Palm Desktop software ............................................... 55
Security................................................................................................. 55
Assigning a password .................................................................... 56
Changing or deleting a password ................................................56
Locking your handheld .................................................................57
Recovering from a forgotten password ....................................... 58
Chapter 4: Overview of Basic Applications.........................................59
Date Book ............................................................................................. 60
Date Book Plus ....................................................................................61
Address ................................................................................................ 62
To Do List............................................................................................. 63
Memo Pad............................................................................................ 64
Calculator............................................................................................. 65
CityTime............................................................................................... 66
Expense................................................................................................. 67
Chapter 5: Common Tasks ....................................................................69
Creating records..................................................................................69
Editing records ....................................................................................70
Entering text ....................................................................................70
Edit menu .........................................................................................70
Deleting records ..................................................................................72
Other ways to delete records ........................................................ 72
Purging records................................................................................... 73
Exchanging and updating data: HotSync operations.................... 74
Performing a HotSync operation for the first time .................... 74
Categorizing records .......................................................................... 76
System-defined and user-defined categories ............................. 77
Finding records ................................................................................... 80
Looking up Address records ........................................................ 80
Using Find ....................................................................................... 83
Using Phone Lookup ...................................................................... 84
Page 4
Visor™ Handheld User Guide
Sorting lists of records ........................................................................87
Making records private ......................................................................88
Hiding and masking private records ...........................................88
Attaching notes....................................................................................91
Choosing fonts .....................................................................................92
Chapter 6: Application Specific Tasks .................................................93
Date Book .............................................................................................94
Scheduling an event ........................................................................94
Rescheduling an event ...................................................................98
Setting an alarm for an event ........................................................98
Scheduling repeating or continuous events ................................99
Changing the Date Book view .....................................................102
Working in Week View ................................................................102
Working in Month View ..............................................................104
Working in Agenda view .............................................................104
Spotting event conflicts ................................................................105
Date Book menus ..........................................................................106
Date Book Plus...................................................................................109
Working in Week View with Text ..............................................109
Working in Year View ..................................................................110
Working in List View ...................................................................111
Working with floating events ......................................................111
Working with To Do items ..........................................................113
Using the Daily Journal ................................................................114
Using templates .............................................................................115
Using snooze alarms .....................................................................116
Selecting the default Date Book ..................................................116
Date Book Plus menus ..................................................................116
Address...............................................................................................125
Creating an Address entry ...........................................................125
Duplicating an entry .....................................................................126
Selecting types of phone numbers ..............................................127
Changing Address Entry details .................................................127
Address menus ..............................................................................128
To Do List ...........................................................................................131
Setting priority ...............................................................................131
Checking off a To Do item ...........................................................132
Changing To Do item details .......................................................132
Setting a due date ..........................................................................133
To Do Show Options .....................................................................134
To Do List menus ..........................................................................135
Memo Pad...........................................................................................136
Reviewing memos .........................................................................136
Contents
Page 5
Memo Pad menus ......................................................................... 137
Calculator........................................................................................... 138
Selecting the Calculator mode .................................................... 138
Using the Basic Calculator buttons ............................................ 138
Displaying Recent Calculations .................................................. 139
Using the Advanced Calculator mode ...................................... 139
Using the Advanced Calculator buttons ................................... 140
Creating a custom view ...............................................................149
Calculator menus .......................................................................... 150
CityTime............................................................................................. 151
Setting your home city .................................................................151
Selecting remote cities .................................................................. 152
Adding cities ................................................................................. 152
CityTime menus ............................................................................ 153
Expense............................................................................................... 154
Changing the date of an Expense item ...................................... 155
Entering receipt details ................................................................ 155
Customizing the Currency pick list ........................................... 156
Show Options ................................................................................158
Transferring your data to Microsoft Excel ................................ 159
Expense menus ............................................................................. 163
Chapter 7: Communicating Using Your Handheld............................165
Managing desktop E-Mail away from your desk ........................165
Setting up Mail on the desktop ................................................... 166
Synchronizing Mail with your E-Mail application .................. 168
Opening the Mail application on your handheld .................... 168
Viewing e-mail items ................................................................... 168
Creating e-mail items ................................................................... 169
Looking up an address ................................................................ 172
Adding details to e-mail items ................................................... 173
Storing e-mail to be sent later .....................................................177
Editing unsent e-mail ................................................................... 177
Draft e-mail .................................................................................... 178
Filing e-mail ................................................................................... 179
Deleting e-mail .............................................................................. 180
Removing e-mail from the Deleted folder ................................ 180
Purging deleted e-mail .................................................................180
Message list options ..................................................................... 181
HotSync options ............................................................................ 183
Creating special filters .................................................................184
Truncating e-mail items ...............................................................188
Mail menus .................................................................................... 189
Beaming information........................................................................ 190
Page 6
Visor™ Handheld User Guide
Chapter 8: Advanced HotSync® Operations ....................................193
Selecting HotSync setup options.....................................................193
Customizing HotSync application settings ...................................195
IR HotSync operations......................................................................197
Preparing your computer for infrared communication ..........197
Configuring HotSync Manager for infrared communication .199
Performing an IR HotSync operation .........................................201
Returning to serial cradle HotSync operations .........................201
Conducting a HotSync operation via modem...............................202
Preparing your computer ............................................................203
Preparing your handheld .............................................................204
Selecting the conduits for a modem HotSync operation .........205
Performing a HotSync operation via a modem ........................206
Conducting a HotSync operation via a network ..........................207
Connecting to your company’s dial-in server ...........................207
Performing a dial-in network HotSync operation ....................209
Performing a network HotSync operation via a LAN .............209
Using File Link...................................................................................210
Creating a user profile ......................................................................210
Chapter 9: Setting Preferences for Your Handheld .........................213
Viewing preferences .........................................................................213
Buttons preferences...........................................................................214
Pen preferences ..............................................................................214
HotSync buttons preferences .......................................................216
Connection preferences ....................................................................216
Connection Types ..........................................................................217
Setting modem configurations ....................................................218
Digitizer preferences.........................................................................220
Formats preferences ..........................................................................221
Country default .............................................................................221
Time, date, week start, and numbers formats ...........................221
General preferences...........................................................................222
Auto-off delay ................................................................................222
System, alarm, and game sounds ...............................................222
Network preferences and TCP/IP software..................................223
Selecting a service .........................................................................224
Entering a user name ....................................................................224
Entering a password .....................................................................225
Selecting a connection ..................................................................226
Adding telephone settings ...........................................................226
Connecting to your service ..........................................................229
Creating additional service templates .......................................230
Adding detailed information to a service template .................230
Contents
Page 7
Creating a login script .................................................................. 233
Deleting a service template ......................................................... 235
Network preferences menu commands ....................................235
TCP/IP troubleshooting .............................................................. 236
Owner preferences............................................................................ 237
ShortCuts preferences ......................................................................238
Creating a ShortCut ......................................................................238
Editing a ShortCut ........................................................................ 239
Deleting a ShortCut ......................................................................239
Appendix A: Maintaining Your Handheld .........................................241
Caring for your handheld................................................................ 241
Battery considerations......................................................................242
Resetting your handheld .................................................................243
Performing a soft reset .................................................................243
Performing a warm reset ............................................................. 244
Performing a hard reset ...............................................................244
Appendix B: Troubleshooting Tips.....................................................247
Software installation problems ....................................................... 248
Operating problems.......................................................................... 249
Tapping and writing problems....................................................... 250
Application problems....................................................................... 251
HotSync problems ............................................................................ 252
Beaming problems ............................................................................ 256
Password problems .......................................................................... 257
Springboard module problems....................................................... 258
Technical support ............................................................................. 259
Appendix C: Creating a Custom Expense Report .............................261
About mapping tables......................................................................261
Customizing existing sample templates........................................ 262
Determining the layout of the Expense Report ............................ 263
Labels.............................................................................................. 263
Sections ........................................................................................... 264
Analyzing your custom Expense Report....................................... 265
Programming the mapping table ................................................... 266
Using applications other than Microsoft Excel.............................270
Expense file details ...........................................................................271
Appendix D: Non-ASCII Characters for Login Scripts ......................273
Other Product Information ................................................................275
Index ....................................................................................................277
Page 8
Visor™ Handheld User Guide
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