BASIC USER’S GUIDE MFC-9970CDW
User's Guides and where do I find it?
Table of Contents
1 General information
Using the documentation
Symbols and conventions used in the documentation
Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide
Viewing Documentation
How to find Scanning instructions
Accessing Brother Support (Windows®)
Accessing Brother Support (Macintosh)
Control panel overview
LCD Touchscreen
Basic Operations
Volume settings
Ring volume
Beeper volume
Speaker volume
2 Loading paper
Loading paper and print media
Loading paper in the standard paper tray
Printing on plain paper, thin paper or recycled paper from the standard paper tray (Tray 1)
Loading paper in the multi-purpose tray (MP tray)
Printing on plain paper, bond paper, labels or glossy paper from the MP tray
Printing on envelopes and thick paper from the MP tray
Unscannable and unprintable areas
Paper settings
Paper Size and Type
Tray Use in copy mode
Tray Use in fax mode
Tray Use in print mode
Acceptable paper and other print media
Type and size of paper
The name for the paper trays in the printer driver in this Guide are as follows:
Paper capacity of the paper trays
Recommended paper specifications
Handling and using special paper
Types of paper to avoid
Envelopes
Types of envelopes to avoid
Labels
Types of labels to avoid
3 Loading documents
How to load documents
Using the automatic document feeder (ADF)
Document Sizes Supported
How to load documents
Using the scanner glass
Document Sizes Supported
How to load documents
4 Sending a fax
How to send a fax
Faxing Letter/Legal/Folio size documents from the scanner glass
Colour fax transmission
Cancelling a fax in progress
Transmission verification report
5 Receiving a fax
Receive modes
Choosing the receive mode
Using receive modes
Fax Only
Fax/Tel
Manual
External TAD
Receive Mode settings
Ring Delay
F/T Ring Time (Fax/Tel mode only)
Fax Detect
If Fax Detect is On:
If Fax Detect is Off:
6 Telephone and external devices
Telephone line services
Do you have Voice Mail?
Telephone Service for Australia
Distinctive Ring
How does your telephone company’s “Distinctive Ring” service work?
What does Brother’s “Distinctive Ring” do?
Set the Distinctive Ring to ON Very important!
Turning off Distinctive Ring
Telephone Service for New Zealand
FaxAbility
How Will the Fax Machine Treat All Other Numbers?
What is the Advantage of Using the FaxAbility Function?
How Does FaxAbility Work?
How to Turn FaxAbility OFF or ON
Telephone Service for Some Countries
Distinctive Ringing (For Singapore and Hong Kong)
Registering the Distinctive Ring pattern Very important!
Turning off Distinctive Ring
Connecting an external TAD
Connections
Recording an outgoing message (OGM)
Multi-line connections (PABX)
External and extension telephones
Connecting an external or extension telephone
Operation from external or extension telephones
If you answer a call and no one is on the line:
For Fax/Tel mode only
Using a non-Brother cordless external handset
Using Remote Codes
Remote Activation Code
Remote Deactivation Code
Turning on the Remote Codes
Changing the Remote Codes
7 Dialling and storing numbers
How to dial
Manual dialling
One Touch dialling
Speed dialling
Search
LDAP search
Fax redial
Storing numbers
Storing a pause
One Touch and Speed Dial Storage Options
Storing One Touch Dial numbers
Storing Speed Dial numbers
Changing or Deleting One Touch and Speed Dial numbers
Tone or Pulse (not available in New Zealand)
8 Making copies
How to copy
Stop copying
Copy settings
9 Printing data from a USB Flash memory drive or digital camera supporting mass storage
Creating a PRN or PostScript® 3™ file for direct printing
Printing data directly from the USB Flash memory drive or digital camera supporting mass storage
Changing the default settings for direct print
10 How to print from a computer
Printing a document
11 How to scan to a computer
Scanning a document as PDF file using ControlCenter4 (Windows®)
Changing the SCAN key settings
Before scanning
SCAN key settings
Scanning using the SCAN key
A Routine maintenance
Replacing the consumable items
Replacing a Toner cartridge
Toner Low
Replace Toner
Replacing the toner cartridges
Replacing the drum unit
Drum Error
Replace Parts Drum
Drum Stop
Replacing the drum unit
Resetting the drum counter
Replacing the belt unit
Replace Parts Belt Unit
Resetting the belt unit counter
Replacing the waste toner box
Replace Parts WT Box End Soon
Replace WT Box
Cleaning and Checking the machine
Cleaning the outside of the machine
Cleaning the scanner glass
Cleaning the laser scanner windows
Cleaning the corona wires
Cleaning the drum unit
Cleaning the paper pick-up rollers
Calibration
Auto Registration
Registration
Manual Registration
Frequency (Colour Correction)
B Troubleshooting
Error and maintenance messages
Transferring your faxes or Fax Journal report
Transferring faxes to another fax machine
Transferring faxes to your PC
Transferring the Fax Journal report to another fax machine
Document jams
Document is jammed in the top of the ADF unit
Document is jammed under the document cover
Removing small documents jammed in the ADF
Document is jammed at the output tray
Paper jams
Paper is jammed in the MP tray
Paper is jammed in paper tray 1 or tray 2
Paper is jammed at the back of the machine
Paper is jammed inside the machine
Paper is jammed underneath paper tray 1
If you are having difficulty with your machine
Setting Dial Tone detection
Telephone line interference / VoIP
Improving the print quality
Machine Information
Checking the Serial Number
Reset functions
How to reset the machine
C Menu and features
On-screen programming
Menu table
MENU button and mode keys
Menu table
Entering text
D Specifications
General
Document Size
Print media
Fax
Copy
Scanner
Printer
Interfaces
Direct Print feature
Scan to USB feature
Computer requirements
Consumable items
Network (LAN)
Index
brother ARL/ASA/NZ