惠普一体机-HP Officejet/HP Officejet Pro无线入门指南说明书.pdf

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English

Set up Wireless (802.11) communication

Step 1: Obtain required information and equipment

Step 2: Install software for your HP Officejet/Officejet Pro device

Step 3: Test the connection

Solving wireless (802.11) problems

Basic troubleshooting

Advanced troubleshooting

Change the connection method

Change from a USB connection

Change from an Ethernet connection

Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection

Method 1

Method 2 (Windows only)

Configure your firewall to work with HP devices

Advanced firewall information

Add hardware addresses to a wireless router

About wireless communication

Communication mode

Network name (SSID)

Security

Hewlett-Packard limited warranty statement

简体中文

安装无线 (802.11) 通信

步骤 1：获取所需的信息和设备

步骤 2：为 HP Officejet/Officejet Pro 设备安装软件

步骤 3：测试连接

解决无线 (802.11) 问题

基本故障排除

高级故障排除

更改连接方法

从 USB 连接更改

从以太网连接更改

使用对等无线网络连接来连接 HP Officejet/Officejet Pro 设备

方法 1

方法 2（仅适用于 Windows）

将防火墙配置为允许使用 HP 设备

高级防火墙信息

向无线路由器中添加硬件地址

关于无线通信

通信模式

网络名称 (SSID)

安全性

Hewlett-Packard 有限保修声明

Bahasa Indonesia

Mengkonfigurasi Komunikasi nirkabel (802.11)

Langkah 1: Dapatkan informasi dan peralatan yang diperlukan

Langkah 2: Menginstal perangkat lunak untuk perangkat HP Officejet/ Officejet Pro

Langkah 3: Menguji koneksi

Mengatasi masalah nirkabel (802.11)

Mengatasi masalah dasar

Mengatasi masalah lanjutan

Beralih metode koneksi

Beralih dari metode USB

Beralih dari koneksi Ethernet

Hubungkan perangkat HP Officejet/Officejet Pro menggunakan koneksi jaringan nirkabel ad hoc

Metode 1

Metode 2 (hanya untuk Windows)

Konfigurasikan firewall agar dapat berfungsi dengan perangkat HP

Informasi firewall lanjutan

Tambahkan alamat perangkat keras ke router nirkabel

Tentang komunikasi nirkabel

Modus komunikasi

Nama jaringan (SSID)

Keamanan

Keterangan jaminan terbatas Hewlett-Packard

ไทย

ตั้งค่าการสื่อสารไร้สาย (802.11)

ขั้นตอน 1: การรับข้อมูลและอุปกรณ์ที่จำเป็น

ขั้นตอน 2: ติดตั้งซอฟต์แวร์สำหรับเครื่อง HP Officejet/Officejet Pro

ขั้นตอน 3: ทดสอบการเชื่อมต่อ

การแก้ไขปัญหาระบบไร้สาย (802.11)

วิธีการแก้ไขปัญหาเบื้องต้น

วิธีแก้ไขปัญหาขั้นสูง

เปลี่ยนวิธีการเชื่อมต่อ

เปลี่ยนจากการเชื่อมต่อ USB

เปลี่ยนจากการเชื่อมต่ออีเธอร์เน็ต

เชื่อมต่อเครื่อง HP Officejet/Officejet Pro โดยใช้การเชื่อมต่อเครือข่าย แบบไร้สายเฉพาะกิจ

วิธีการที่ 1

วิธีการที่ 2 (เฉพาะ Windows เท่านั้น)

กำหนดค่าไฟร์วอลล์ของคุณเพื่อทำงานกับเครื่อง HP

ข้อมูลเกี่ยวกับไฟร์วอลล์ขั้นสูง

เพิ่มฮาร์ดแวร์แอดเดรสให้กับเราเตอร์ไร้สาย

เกี่ยวกับการสื่อสารไร้สาย

โหมดการสื่อสาร

ชื่อเครือข่าย (SSID)

การรักษาความปลอดภัย

ประกาศเกี่ยวกับการรับประกันอย่างจำกัดของ Hewlett-Packard

繁體中文

設定無線 (802.11) 通訊

步驟 1: 取得相關資訊暨設備

步驟 2: 安裝 HP Officejet/Officejet Pro 裝置軟體

步驟 3: 測試連接

解決無線 (802.11) 問題

一般性疑難排解

進階疑難排解

改變連線方式

改為不用 USB 連線

改為不用 Ethernet 連線

用 ad hoc 無線網路連結來連結 HP Officejet/Officejet Pro 裝置

方法 1

方法 2（限 Windows 系統）

配置防火牆用於 HP 裝置

進階防火牆資訊

將硬體位址加入無線路由器

關於無線通訊

通訊模式

網路名稱 (SSID)

安全

Hewlett-Packard 有限的保固書

한국어

무선(802.11) 통신 설정

1단계: 필요한 정보 및 장비 준비

2단계: HP Officejet/Officejet Pro 장치용 소프트웨어 설치

3단계: 연결 확인

무선(802.11) 문제 해결

기본 문제 해결

고급 문제 해결

연결 방법 변경

USB 연결에서 변경

이더넷 연결에서 변경

애드혹 무선 네트워크 연결을 사용하여 HP Officejet/ Officejet Pro 장치 연결

방법 1

방법 2(Windows만 해당)

HP 장치가 작동할 수 있도록 방화벽 구성

고급 방화벽 정보

무선 라우터에 하드웨어 주소 추가

무선 통신 정보

통신 모드

네트워크 이름(SSID)

보안

Hewlett-Packard 제한 품질 보증서

日本語

ワイヤレス (802.11) 通信の設定

手順 1: 必要な情報と機器を入手する

手順 2: HP Officejet/Officejet Pro デバイス用ソフトウェアをインストールする

手順 3: 接続をテストする

ワイヤレス通信 (802.11) の問題を解決する

基本的なトラブルシューティング

詳細なトラブルシューティング

接続方法を変更する

USB 接続から変更する

Ethernet 接続から変更する

アドホックワイヤレスネットワーク接続で HP Officejet/Officejet Pro デバイスに接続する

方法 1

方法 2（Windows のみ）

HP デバイスを使用できるようにファイアウォールを設定する

詳細なファイアウォール情報

ハードウェアアドレスをワイヤレスルータに追加する

ワイヤレス通信について

通信モード

ネットワーク名 (SSID)

セキュリティ

Hewlett-Packard による限定保証

HP Officejet/HP Officejet Pro Wireless Getting Started Guide 无线入门指南 Panduan Persiapan Nirkabel มือเริ คู ่มตนใชงานแบบไรสาย 無線裝置基礎使用手冊 무선 시작 안내서 ワイヤレススタートガイド

Copyright Information © 2008 Copyright Hewlett-Packard Development Company, L.P. Edition 2, 2/2008 Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark credits Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents Set up Wireless (802.11) communication...........................................................................4 Step 1: Obtain required information and equipment ........................................................4 Step 2: Install software for your HP Officejet/Officejet Pro device ......................................5 Step 3: Test the connection ...........................................................................................5 Solving wireless (802.11) problems...................................................................................6 Basic troubleshooting...................................................................................................6 Advanced troubleshooting ............................................................................................7 Change the connection method ......................................................................................10 Change from a USB connection ..................................................................................10 Change from an Ethernet connection ...........................................................................10 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection...10 Method 1.................................................................................................................10 Method 2 (Windows only)..........................................................................................11 Configure your firewall to work with HP devices................................................................11 Advanced firewall information.....................................................................................12 Add hardware addresses to a wireless router ...................................................................12 About wireless communication........................................................................................13 Communication mode................................................................................................13 Network name (SSID).................................................................................................13 Security....................................................................................................................13 Hewlett-Packard limited warranty statement ......................................................................14 h s i l g n E Contents 3

Set up Wireless (802.11) communication Your HP Officejet/Officejet Pro device can connect wirelessly to an existing wireless network. For more information, including the version of communication supported by the HP device, see the electronic User Guide available on your computer after you install the software-either from the HP Solution Center Software (Windows) or the Help Viewer (Mac OS). (The user guide is also available online at (www.hp.com/support.) NOTE: Other methods of establishing a wireless connection might be available for your HP device, such as using the device’s control panel or embedded Web server. For more information, see the electronic User Guide available on your computer after you install the software. Step 1: Obtain required information and equipment IMPORTANT: Do not connect the USB wireless setup cable until prompted by the software. If your wireless network does not use a wireless router, you can connect the HP Officejet/ Officejet Pro device directly to your computer using a wireless connection (known as an “ad hoc“ wireless connection). For information about connecting the HP device using an ad hoc wireless network connection, see “Connect the HP Officejet/ Officejet Pro device using an ad hoc wireless network connection” on page 10. IMPORTANT: You must have the network information available to continue with your wireless setup. For computers running Windows, HP provides a web-based tool called the Wireless Network Assistant [URL: www.hp.com/go/networksetup (English only)] that can help retrieve this information for some systems. If the Wireless Network Assistant is unable to retrieve your network information, you must consult the documentation for your wireless router, the router manufacturer, or the person who originally setup your wireless network. Before you can set up the HP Officejet/Officejet Pro device to use wireless communication, you must have the following: • A USB wireless setup cable, included in the box. • The Starter CD that came with the HP device • A wireless-enabled computer connected to your network. You will also need to know the following information about your wireless network: • Your Network Name (SSID) • Your Wi-Fi Protected Access (WPA) key or Wired Equivalent Privacy (WEP) passphrase (if needed) NOTE: Contact your network administrator, or person who set up the wireless network, for the Network Name (SSID) and WPA key or WEP passphrase. For more information about the network connections types, the SSID, and the WEP key/WPA Passphrase, see “About wireless communication” on page 13. 4 Set up Wireless (802.11) communication

Step 2: Install software for your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. The installation program installs the software and creates a wireless connection. Windows IMPORTANT: Do not connect the USB wireless setup cable until prompted by the software. 1. Save any open documents. Close any applications that are running on your computer. 2. Place the Starter CD into the computer. Mac OS 1. Connect a USB wireless setup cable to the port on the back of the HP device and then to any USB port on the computer. h s i l g n E 2. Place the Starter CD into the computer. 3. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions. If the firewall software on your computer NOTE: displays any messages during the installation, select the “always permit/allow“ option in the messages. Selecting this option allows the software to install successfully on your computer. 4. When prompted, temporarily connect the USB wireless setup cable. 3. Double-click the HP Installer icon on the Starter CD, and then follow the onscreen instructions. 5. Follow the onscreen instructions to complete the installation. 6. Disconnect the USB wireless setup cable when prompted. 4. Disconnect the USB wireless setup cable when prompted. Step 3: Test the connection Open a file on your computer and try printing the document. If you have problems, see “Solving wireless (802.11) problems” on page 6. Set up Wireless (802.11) communication 5

Solving wireless (802.11) problems The following sections provide assistance if you are encountering problems connecting the HP Officejet/Officejet Pro device to your wireless network. First, follow the suggestions provided in the Basic troubleshooting section. If you are still encountering problems, follow the suggestions provided in the Advanced troubleshooting section. After you resolve any problems and have connected the HP device to your wireless network, complete the following steps: Windows Place the Starter CD into the computer and run the software installation program again. If you are using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is also located in the Hewlett-Packard folder in the Applications folder on your computer.) Select Setup Assistant or Network Setup Assistant from the Information and Settings list, and then follow the onscreen instructions. 3. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in-One series a. On the HP device’s control panel, press the Setup ( ) button. b. Select Network Setup, select Print Network Settings, select Wireless Test Report, and then press OK. a. On the HP device’s control panel, press the Setup ( ) button. b. Select Print Report, and then select Wireless Test. If a problem is detected, the printed test report will include recommendations that might help solve the problem. Basic troubleshooting If you are encountering problems using your HP Officejet/Officejet Pro device over a network, try the following suggestions in the order listed: 1. Make sure the wireless (802.11) light is turned on If the blue light near the HP device’s control panel is not lit, wireless capabilities might not have been turned on. To turn on wireless, press the wireless button (located near the wireless light) once to turn on wireless capabilities. Or press the Setup ( HP device’s control panel, select Network, select Wireless Radio, and then select On. ) button on the If your HP device supports Ethernet networking, NOTE: make sure that an Ethernet cable has not been connected to the device. Connecting an Ethernet cable turns off the HP device’s wireless capabilities. 2. Restart components of the wireless network Turn off the router and the HP device, and then turn them back on in this order: router first, and then the HP device. If you still are unable to connect, turn off the router, HP device, and your computer, and then turn them back on in this order: router first, then the HP device, and finally the computer. Sometimes, turning off the power and then turning it back on will recover a network communication issue. 6 Solving wireless (802.11) problems

Advanced troubleshooting If you have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device to the wireless network, try the following suggestions in the order listed: 1. Make sure that the computer is connected to your network (page 7) 2. Make sure that the HP Officejet/Officejet Pro device is connected to your network (page 7) 3. Check to see if the firewall software is blocking communication (page 8) 4. Make sure the HP Officejet/Officejet Pro device is online and ready (page 9) 5. Make sure the wireless version of the HP Officejet/ Officejet Pro device is set as the default printer driver (Windows only) (page 9) 6. Make sure the HP Network Devices Support service is running (Windows only) (page 9) 1. Make sure that the computer is connected to your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the router connects to your computer. Usually there are two indicator lights, one that is on and another that blinks. If your computer has indicator lights, check to see if the indicator lights are on. If the lights are not on, try reconnecting the Ethernet cable to the computer and the router. If you still do not see lights, there might be a problem with the router, the Ethernet cable, or your computer. NOTE: Macintosh computers do not have indicator lights. To check the Ethernet connection on a Macintosh computer, click System Preferences in the Dock, and then click Network. If the Ethernet connection is working correctly, Built-In Ethernet appears in the list of connections, along with the IP address and other status information. If Built-in Ethernet does not appear in the list, there might be a problem with the router, the Ethernet cable, or your computer. For more information, click the Help button in the window. To check a wireless connection 1. Make sure that your computer’s wireless has 2. been turned on. (For more information, see the documentation available with your computer.) If you are not using a unique network name (SSID), then it is possible that your wireless computer could be connected to a nearby network that is not yours. h s i l g n E The following steps can help you determine if your computer is connected to your network. Windows a. Click Start, point to Settings, click Control Panel, double-click Network Connections, click the View menu, and then select Details. -Or- Click Start, click Control Panel, point to Network Connections, and then click View Network Status and Tasks. Leave the network dialog box open while you continue to the next step. b. Disconnect the power cord from the wireless router. The connection status of your computer should change to Not Connected. c. Reconnect the power cord to the wireless router. The connection status should change to Connected. Mac OS a. Click the AirPort icon in the menu bar at the top of the screen. From the menu that appears, you can determine if the AirPort is turned on and which wireless network your computer is connected to. For more detailed information about your NOTE: AirPort connection, click System Preferences in the Dock, and then click Network. If the wireless connection is working correctly, a green dot appears next to AirPort in the list of connections. For more information, click the Help button in the window. If you are unable to get your computer connected to your network, contact the person who set up your network or the router manufacturer as there might be a hardware issue with either your router or computer. If you are able to access the Internet and are using a computer running Windows, you can also access the HP Network Assistant at http://www.hp.com/sbso/ wireless/tools-setup.html?jumpid=reg_R1002_USEN for help in setting up a network. (This Web site is only available in English.) 2. Make sure that the HP Officejet/ Officejet Pro device is connected to your network If your device is not connected to the same network as your computer, you will not be able to use the HP device over the network. Follow the steps described in this section to find out if your device is actively connected to the correct network. Solving wireless (802.11) problems 7

A. Make sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to an Ethernet network, check the two Ethernet indicator lights on the top and bottom of the Ethernet port on the back of the HP device. The lights indicate the following: • Top light: If the light is lit solid green, the HP device is connected to the network, and communications have been established. If the light is off, there is no network connection. • Bottom light: If the yellow light flashes, data is being sent or received by the HP device over the network. • If the HP device is connected to a wireless network, print the device’s Network Configuration Page: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in-One series a. On the HP device’s control ) panel, press the Setup ( button. b. Select Network Setup, select Print Network Settings, select Configuration Page, and then press OK. a. On the HP device’s control ) panel, press the Setup ( button. b. Select Print Report, and then select Wireless Test. After the page has been printed, check the Network Status and URL: Network Status • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is not connected to a network. Run the Wireless Network Test (using the instructions at the beginning of this section) and follow any recommendations. URL The URL shown here is the network address assigned to the HP device by your router. You will need this address for step B. 8 Solving wireless (802.11) problems B. Check to see if you can access the embedded Web server (EWS) After you establish that the computer and the HP device both have active connections to a network, you can verify if they are on the same network by accessing the device’s embedded Web server (EWS). For more information on the EWS, see the electronic User Guide available on your computer after you install the software. To access the EWS On your computer, open the Web browser you normally use to access the Internet (for example, Internet Explorer or Safari). In the address box, type the URL of the HP device as it was shown on the Network Configuration Page (for example, http://192.168.1.101). NOTE: you might need to disable it to access the EWS. If you are using a proxy server in your browser, If you can access the EWS, try using the HP device over the network (such as to scan or print) to see if your network setup was successful. If you cannot access the EWS or are still having problems using the HP device over the network, continue to the next section regarding firewalls. 3. Check to see if the firewall software is blocking communication If you cannot access the EWS and are sure both the computer and HP device have active connections to the same network, the firewall security software might be blocking communication. Temporarily turn off any firewall security software running on your computer and then try to access the EWS again. If you can access the EWS, try using the HP device (for printing or scanning). If you are able to access the EWS and use your HP device with the firewall turned off, you will need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to communicate with each other over the network. For more information, see “Configure your firewall to work with HP devices” on page 11. If you are able to access the EWS but are still unable to use the HP device even with the firewall turned off, try enabling the firewall software to recognize the HP device. For more information, see “Configure your firewall to work with HP devices” on page 11. If you still encounter problems after configuring the firewall, go to sections 4 and 5.

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