多功能传真一体机
用户指南
请妥善保管此说明书(保留备用)。
安装、使用产品前请阅读使用说明。
在本产品的说明书中,打印部件将简称为打印机,扫描部件将简称为扫描仪。
本产品资料中使用的示意图仅供参考,本产品实际可能与之存在差异,以包装箱内产品实际为准。本产
品使用说明和包装箱上的数据来源于爱普生实验室测试。
产品驱动光盘盘面上、驱动和软件中所显示的型号可能与实际销售产品的型号稍有不同,不影响产品的
使用。
其他信息,可查看产品本身、产品包装和其他形式的资料,包括爱普生网页 (http://
www.epson.com.cn)。
NPD5016-08 SC
用户指南
版权
版权
No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation.No patent liability is
assumed with respect to the use of the information contained herein.Neither is any
liability assumed for damages resulting from the use of the information herein.The
information contained herein is designed only for use with this Epson product.Epson is not
responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems
arising from the use of any options or any consumable products other than those designated
as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from
electromagnetic interference that occurs from the use of any interface cables other than
those designated as Epson Approved Products by Seiko Epson Corporation.
© 2013 Seiko Epson Corporation.All rights reserved.
The contents of this manual and the specifications of this product are subject to change
without notice.
2
用户指南
商标
商标
EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson
Corporation.
Copyright © 2001 Seiko Epson Corporation.All rights reserved.
EPSON Scan software is based in part on the work of the Independent JPEG Group.
libtiff
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation
for any purpose is hereby granted without fee, provided that (i) the above copyright
notices and this permission notice appear in all copies of the software and related
documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in
any advertising or publicity relating to the software without the specific, prior written
permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM
LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON
ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF
THIS SOFTWARE.
Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft
Corporation.
Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes
are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and
the AirPrint logo are trademarks of Apple Inc.
Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or
registered trademarks of Apple Inc.
Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent
and Trademark Office and may be registered in certain jurisdictions.
Albertus, Arial, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype
Corporation.
ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-
Chancery, and ITC Zapf Dingbats are trademarks of International Typeface Corporation
registered in the United States Patent and Trademark Office and may be registered in
certain jurisdictions.
Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times
and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be
registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH,
a wholly owned subsidiary of Heidelberger Druckmaschinen AG.
3
用户指南
商标
Wingdings is a registered trademark of Microsoft Corporation in the United States and
other countries.
Antique Olive is a registered trademark of Marcel Olive and may be registered in certain
jurisdictions.
Adobe SansMM, Adobe SerifMM, Carta, and Tekton are registered trademarks of Adobe
Systems Incorporated.
Marigold and Oxford are trademarks of AlphaOmega Typography.
Coronet is a registered trademark of Ludlow Type Foundry.
Eurostile is a trademark of Nebiolo.
Bitstream is a registered trademark of Bitstream Inc. registered in the United States
Patent and Trademark Office and may be registered in certain jurisdictions.
Swiss is a trademark of Bitstream Inc. registered in the United States Patent and
Trademark Office and may be registered in certain jurisdictions.
PCL is the registered trademark of Hewlett-Packard Company.
Adobe, Adobe Reader, PostScript3, Acrobat, and Photoshop are trademarks of Adobe systems
Incorporated, which may be registered in certain jurisdictions.
Getopt
Copyright © 1987, 1993, 1994 The Regents of the University of California. All rights
reserved.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
4. Neither the name of the University nor the names of its contributors may be used to
endorse or promote products derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Arcfour
This code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
4
用户指南
商标
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
microSDHC Logo is a trademark of SD-3C, LLC.
Note: microSDHC is built into the product and cannot be removed.
Intel® is a registered trademark of Intel Corporation.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners.Epson disclaims any and all rights in those
marks.
本产品信息以爱普生网页 (http://www.epson.com.cn) 为准,如有更改,恕不另行通知。
对其中涉及的描述和图像,以包装箱内实际内容为准,在中国法律法规允许的范围内,爱普生(中
国)有限公司保留解释权。
本产品、相关资料及光盘以针对在大陆地区销售产品的中文内容为准。英文及其他语种内容针对全球
销售产品,仅供用户对照。
本资料仅供参考。除中国现行法律法规规定,爱普生(中国)有限公司不承担任何由于使用本资料而
造成的直接或间接损失的责任。
爱普生产品使用说明或网页等可能描述了其他公司(非爱普生)的硬件/软件产品、功能及服务,爱普
生对于其他公司生产的产品和提供的服务(包括但不限于其内容、性能、准确性、兼容性、可靠性、
合法性、适当性和连续性)不做任何明示和/或默示担保。
EPSON 是精工爱普生株式会社的注册商标,EPSON EXCEED YOUR VISION 或 EXCEED YOUR VISION 是精
工爱普生株式会社的商标。在这里使用的所有其他产品名称、品牌名称和公司名称仅用于进行说明,
该产品名称、品牌名称或公司名称可能是属于各公司自己的商标或注册商标。
产品说明(中国环境标志标准建议)
为了尽量减小噪声的干扰,建议将设备放置于相对独立的区域。
推荐使用再生纸(应符合中国环境标志标准 HJ2512 要求的再生纸)。
注:
因为制造商随时都有可能改变任何一种品牌或型号的介质/打印纸的质量,所以爱普生不能保证
任何一种非爱普生品牌或型号的介质/打印纸的质量。
大批量购买介质/打印纸或大批量打印之前,请确保先做介质/打印纸的样品打印检测。
在换气不畅的房间中长时间使用或打印大量文件时,建议用户适时换气。
耗材回收渠道和相关信息请参见爱普生网页 (http://www.epson.com.cn)。关于整机回收,请咨询爱
普生回收专线 400-810-7799 转 8。
5
用户指南
目录
版权
商标
关于本手册
手册介绍............................... 10
标记和符号............................. 10
本手册中使用的各种说明.................. 10
操作系统参考........................... 11
重要指导
安全指导............................... 12
产品忠告和警告......................... 13
设置/使用一体机的建议和警告事项....... 13
关于使用带无线连接的产品的忠告和警告... 14
使用触摸屏时的建议和警告事项.......... 14
使用工作台选件时的建议和警告事项.......14
保护您的个人信息....................... 15
管理员设置
使用管理员密码锁定一体机设置............ 16
解锁一体机设置......................... 16
用户功能限制........................... 16
产品基础知识
部件名称和功能......................... 18
操作面板............................... 22
按钮和指示灯......................... 22
液晶显示屏上显示的图标................ 23
液晶显示屏软键盘上显示的图标.......... 24
菜单选项............................... 25
复印模式............................. 25
扫描模式............................. 26
传真模式............................. 28
存储设备模式......................... 30
设置模式............................. 31
联系人模式........................... 41
预置模式............................. 41
状态菜单............................. 41
装入打印纸
打印纸处理注意事项......................42
目录
6
可用的打印纸及装纸量(消耗品/耗材)...... 42
打印纸类型列表....................... 46
在进纸器中装入打印纸....................46
在后进纸器中装入打印纸.................. 49
在前部进纸槽中装纸......................51
装入信封及预防措施......................52
为每个打印纸来源设置打印纸尺寸和打印纸
类型.................................. 52
放置原稿
ADF 可以使用的原稿......................54
将原稿放置在 ADF 上.....................54
将原稿放置于文稿台......................56
管理联系人
注册联系人............................. 58
注册群组联系人......................... 58
使用计算机注册和备份联系人.............. 59
打印
从操作面板打印......................... 60
从计算机打印........................... 60
启用用户功能限制时在打印机驱动程序中
验证用户身份(仅适用于 Windows).......60
打印基础知识 - Windows................ 61
打印基本设置 - Mac OS X............... 62
双面打印............................. 65
在一张纸上打印多页....................67
根据打印纸尺寸进行打印................ 68
将多个文件打印在一起(仅适用于
Windows)............................ 69
放大打印和制作展板(仅适用于
Windows)............................ 70
使用高级功能进行打印..................76
使用 PostScript 打印机驱动程序打印....... 78
使用 PostScript 打印机驱动程序打印 -
Windows.............................. 78
使用 PostScript 打印机驱动程序打印 -
Mac OS X............................. 80
PostScript 打印机驱动程序的设置项目.... 83
从智能设备打印......................... 83
使用 Epson iPrint ....................83
使用 AirPrint........................ 84
取消打印............................... 85
用户指南
目录
取消打印 - 打印机按钮................. 85
取消打印 - 状态菜单...................85
取消打印 - Windows....................85
取消打印 - Mac OS X...................86
复印
扫描
通过操作面板扫描....................... 88
扫描至电子邮件....................... 88
扫描至网络文件夹或 FTP 服务器......... 89
扫描至存储设备....................... 90
扫描至云 (Cloud)..................... 90
使用 Document Capture Pro 扫描(仅适
用于 Windows)....................... 90
扫描至 PC (WSD)...................... 91
从计算机扫描........................... 91
在 EPSON Scan 中使用访问控制时验证用
户身份(仅适用于 Windows)............ 92
在办公模式下扫描..................... 92
在专业模式下扫描..................... 94
从智能设备扫描......................... 96
传真
设置传真............................... 98
连接到电话线路....................... 98
执行基本传真设置.................... 102
发送传真.............................. 104
基本传真发送操作.................... 104
各种传真发送方法.................... 106
接收传真.............................. 110
设置接收模式........................ 110
各种传真接收方法.................... 110
保存和转发接收的传真................. 112
使用其他传真功能...................... 117
打印传真报告和列表...................117
设置传真安全性...................... 118
检查传真任务........................ 118
更换墨盒和其他耗材
检查墨盒和维护箱状态................... 121
检查墨盒和维护箱的状态 - 操作面板..... 121
检查墨盒和维护箱状态 - Windows....... 121
检查墨盒和维护箱状态 - Mac OS X.......121
墨盒编号(消耗品/耗材)................ 121
墨盒处理注意事项...................... 122
更换墨盒.............................. 123
维护箱编号(消耗品/耗材).............. 125
维护箱处理注意事项.....................125
更换维护箱............................ 125
维护辊编号(消耗品/耗材).............. 127
更换进纸器 1 中的维护辊................ 127
更换进纸器 2 - 4 中的维护辊............ 131
临时使用黑色墨水打印................... 134
临时使用黑色墨水打印 - Windows....... 135
使用黑色墨水临时打印 - Mac OS X.......136
黑色墨水墨量较低时节省黑色墨水(仅适用
于 Windows).......................... 137
改善打印和扫描质量
检查并清洗打印头...................... 138
检查和清洗打印头 - 操作面板.......... 138
检查并清洗打印头 - Windows........... 139
检查和清洗打印头 - Mac OS X.......... 139
校准打印头............................ 139
校准打印头 - 操作面板................ 140
校准打印头 - Windows................. 141
校准打印头 - Mac OS X................ 141
针对墨水涂污情况清洁走纸通道........... 141
针对进纸问题清洁走纸通道............... 142
清洁 ADF.............................. 142
清洁文稿台............................ 145
应用程序和网络服务信息
Epson Connect 服务.....................146
Web Config............................ 146
在网络浏览器上运行 Web Config........ 146
在 Windows 上运行 Web Config ........ 147
在 Mac OS X 上运行 Web Config........ 147
所需的应用程序........................ 147
Windows 打印机驱动程序............... 147
Mac OS X 打印机驱动程序.............. 149
EPSON Scan(扫描仪驱动程序)......... 150
Document Capture Pro(仅适用于
Windows)........................... 151
PC-FAX 驱动程序(传真驱动程序).......151
FAX Utility......................... 151
E-Web Print(仅适用于 Windows).......152
EPSON Software Updater............... 152
EpsonNet Config..................... 153
卸载应用程序.......................... 153
卸载应用程序 - Windows............... 153
卸载应用程序 - Mac OS X.............. 154
安装应用程序.......................... 154
7
用户指南
目录
安装 PostScript 打印机驱动程序....... 155
安装爱普生通用打印机驱动程序(仅适用
于 Windows)........................ 158
更新应用程序和固件.....................158
解决问题
检查一体机状态........................ 159
检查液晶显示屏上的信息............... 159
状态菜单上的错误代码................. 160
检查打印机状态 - Windows............. 165
检查一体机状态 - Mac OS X............ 166
取出夹纸.............................. 166
从前盖中取出夹纸 (A)................. 166
从后进纸器 (B1) 取出夹纸............. 167
从前部进纸槽 (B2) 取出夹纸........... 167
从进纸器 (C1/C2/C3/C4) 取出夹纸.......168
从后部部件 1 (D1) 和后部部件 2 (D2)
取出夹纸............................ 169
从后部部件 (E) 中取出夹纸............ 171
从 ADF 中取出夹纸 (F)................ 171
未正确进纸............................ 174
原稿无法送入 ADF.................... 175
电源和操作面板问题.....................175
一体机未通电........................ 175
电源未关闭.......................... 175
液晶显示屏变黑...................... 175
打印机不打印.......................... 175
打印输出问题.......................... 176
打印质量差.......................... 176
复印质量不佳........................ 177
原稿背面的图像出现在复印图像中....... 178
打印输出的位置、大小或边距不正确......178
打印纸污损或刮擦.................... 178
打印的字符不正确或错乱............... 179
打印图像翻转........................ 179
无法清除印迹问题.................... 180
打印速度太慢.......................... 180
PostScript 打印机驱动程序问题.......... 180
使用 PostScript 打印机驱动程序时打印
机不打印............................ 180
使用 PostScript 打印机驱动程序时打印
机无法正确打印...................... 181
使用 PostScript 打印机驱动程序期间打
印质量较差.......................... 181
使用 PostScript 打印机驱动程序时打印
速度太慢............................ 181
无法启动扫描.......................... 181
扫描图像问题.......................... 182
扫描质量较差........................ 182
字符模糊............................ 183
原稿背面的图像出现在扫描图像中....... 183
扫描图像中出现摩尔纹(交叉线)图案.... 183
扫描区域或方向不正确................. 183
无法清除扫描图像问题................. 184
其他扫描问题.......................... 184
缩略图预览无法正常工作............... 184
扫描速度太慢........................ 184
无法通过电子邮件发送扫描图像......... 184
扫描至 PDF/Multi-TIFF 时扫描操作停止.. 185
发送和接收传真时的问题................. 185
无法发送或接收传真...................185
无法发送传真........................ 186
无法发送传真至某一特定收件人......... 186
无法在指定时间发送传真............... 187
无法接收传真........................ 187
发生内存已满错误.................... 187
已发送传真的质量较差................. 188
传真以错误的尺寸发送................. 188
已接收的传真质量较差................. 188
无法接收 A3 尺寸传真................. 189
未打印已接收的传真...................189
其他传真问题.......................... 189
使用连接的电话机无法拨打电话......... 189
应答装置不能应答语音电话............. 189
发件人的传真号未显示在收到的传真上或
传真号错误.......................... 189
无法将已接收的文档转发到电子邮件地址.. 190
其他问题.............................. 190
触摸一体机时感到轻微触电............. 190
运行声音大.......................... 190
日期和时间不正确.................... 190
不识别存储设备...................... 190
无法将数据保存到存储设备............. 190
忘记密码............................ 191
防火墙阻止应用程序(仅适用于
Windows)........................... 191
附录
技术规格.............................. 192
打印机规格.......................... 192
扫描仪规格.......................... 192
接口规格............................ 193
传真规格............................ 193
Wi-Fi 规格.......................... 194
以太网规格.......................... 195
安全协议............................ 195
支持的第三方服务.................... 195
外部 USB 设备规格....................195
支持的数据规格...................... 196
8