7048X
Quick Start Guide
Thank you for buying ALCATEL ONETOUCH GO PLAY. We hope 
you will enjoy your high-quality mobile communication experience.
Important:
Your phone is a unibody device, so the back cover and battery are 
not removable. Unauthorised personnel are strictly prohibited from 
disassembling the phone.
If  your  phone  isn’t  working  normally,  try  to  restart  it  by  pressing 
and holding the Power key for at least 8 seconds until the startup 
screen appears.
If  your  phone  develops  a  serious  error  and  can’t  be  restored  by 
restarting  it,  you  may  need  to  restore  factory  settings  by  pressing 
and  holding  the  Power  key  and Volume  up  key  until  the  startup 
screen  appears.  Then  select  "reboot  system  now"  and  press  the 
Power key to confirm.
Note:  Please  take  care  when  performing  such  operations  because 
they will erase personalised settings and data saved in your phone, 
such as SMS, Contacts, Music, etc.
For more information about how to use your cellphone, please visit 
www.alcatelonetouch.com  to  download  the  complete  user  manual. 
From  the  website,  you  can  consult  the  FAQ,  perform  software 
upgrades, etc.
English - CJB64HAALAAB
Table of contents
Your mobile ��������������������������������������������������������������������� 1
1 
Text input ���������������������������������������������������������������������� 11
2 
Phone call ���������������������������������������������������������������������� 12
3 
Contacts ������������������������������������������������������������������������ 14
4 
5  Messaging����������������������������������������������������������������������� 15
 Email ������������������������������������������������������������������������������ 16
6 
Getting connected �������������������������������������������������������� 17
7 
Find my location using GPS satellites ������������������������ 19
8 
9 
Data backup ������������������������������������������������������������������ 20
10  Factory data reset �������������������������������������������������������� 20
 Applications & Internal storage ���������������������������������� 21
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 Making the most of your phone ���������������������������������� 21
Safety and use ������������������������������������������������������������������������� 23
General information �������������������������������������������������������������� 30
Warranty ��������������������������������������������������������������������������������� 32
Troubleshooting���������������������������������������������������������������������� 33
This  product  meets  applicable  national  SAR 
limits of 2.0 W/kg. The specific maximum SAR 
values  can  be  found  on  page  27  of  this  user 
guide.
When  carrying  the  product  or  using  it  while 
worn  on  your  body,  either  use  an  approved 
accessory  such  as  a  holster  or  otherwise 
maintain  a  distance  of  1.0  cm  from  the  body 
to  ensure  compliance  with  RF  exposure 
requirements.  Note  that  the  product  may 
be  transmitting  even  if  you  are  not  making  a 
phone call.
www.sar-tick.com
PROTECT YOUR HEARING
To  prevent  possible  hearing  damage,  do  not  listen  at  high 
volume levels for long periods. Exercise caution when holding 
your device near your ear while the loudspeaker is in use.
1 Your mobile ������������������
1�1  Keys and connectors
Headset connector
LED indicator
Front camera
Touch screen
Recents key
Home key
Back key
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Micro-USB Connector
Camera Flash/Flashlight
Camera
SIM card/
SD card  
slot
Volume key
Power key
Recents key
•  Touch to view recently used applications.
Home key
•  From any application or screen, touch to return to the 
Home screen.
•  Long  press  to  pop  up  Google  search  icon.  Slide  your 
finger to the icon to open Google search.
Back key
•  Touch to go back to the previous screen, or to close 
a dialog box, options menu, the notification panel, etc.
These keys are visible when the phone is unlocked. 
2
Power key
•  Press: Lock the screen/Light up the screen.
•  Press and hold: Show the popup menu to select from 
Power off/Restart/Aeroplane mode.
•  Press  and  hold  the  Power  key  and  Volume  up  key 
to reset.
•  Press and hold the Power key and Volume down key 
to capture a screenshot.
•  Press and hold the Power key for at least 8 seconds to 
force reboot or hold it longer to power off.
Volume Keys 
•  In call mode, adjusts the earpiece or headset volume.
•  In  Music/Video/Streaming  mode,  adjusts  the  media 
volume.
•  In general mode, adjusts the ringtone volume.
•  Mutes the ringtone of an incoming call.
•  When underwater, press the Power key to unlock the 
phone and long press the Volume up or down key to 
enter the camera mode.
•  In  camera  preview  mode,  press  the  Volume  up  or 
down key to take pictures.
•  In  camera  preview  mode,  long  press  the  Volume 
down key to enter burst mode.
•  In  camera  preview  mode,  long  press  the Volume  up 
key to record videos. Long press the Volume up key 
again to stop recording. 
•  In recording mode, press the Volume down to take a 
picture while recording.
The above instructions should be followed when taking 
underwater photos and videos.
1�2  Getting started
1�2�1  Set up
Inserting or removing the SIM card/SD card
You must insert your SIM card to make phone calls. You do not need 
to power off your phone before inserting or removing the SIM card 
as this phone can support hot swap.
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Even if no SIM card is installed, your phone will still power on and you 
will be able to connect to a Wi-Fi network, sign in to your Google 
account and use some of the phone's features. 
1�2�3  Power off your phone
Hold down the Power key from the Home screen until the phone 
options appear, select Power off.
1�3  Home screen
You  can  move  all  of  the  items  (applications,  shortcuts,  folders  and 
widgets)  you  use  most  frequently  to  your  Home  screen  for  quick 
access. Touch the Home key to switch to the Home screen.
Status bar
•  Status/Notification indicators 
•  Touch and drag down to open 
the notification panel.
Search bar
•  Touch  to enter text search screen.
•  Touch  to enter voice search screen.
Touch an icon to open an application, 
folder, etc.
Favourite tray applications
•  Touch to enter the application.
•  Touch and hold to move or 
change applications.
Touch to enter application list.
The Home screen is provided in an extended format to allow more 
space for adding applications, shortcuts etc. Slide the Home screen 
horizontally left and right to get a complete view. 
1�3�1  Using the touchscreen
Touch 
To access an application, touch it with your finger.
Long press 
Long press the item to enter the available options. 
Before you install or remove the SIM card or microSD card, use a 
pin to press the small cavity until the SIM/microSD cassette pops out.
Your phone only supports nano-SIM cards. Do not attempt 
to  insert  other  SIM  types  like  mini  and  micro  cards; 
otherwise this may cause damage to your phone.
To avoid data loss and SD card damage, before removing 
the  SD  card,  ensure  that  the  SD  card  is  unmounted 
(Settings\Storage\Unmount SD card).
Charging the battery
Connect  the  battery  charger  to  your  phone  and  power  source 
respectively, the LED indicator will light while charging.
To reduce power consumption and energy waste, when the 
battery is fully charged, disconnect your charger; switch off 
Wi-Fi, GPS, Bluetooth or background-running applications 
when not in use; reduce the backlight time, etc.
1�2�2  Power on your phone
Hold down the Power key until the phone powers on. It will take a 
few seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set the following 
options: Language, Google account, etc.
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5
Drag 
Place your finger on the screen to drag an object to another location.
Slide/Swipe 
Slide  the  screen  up  and  down  to  scroll  through  the  applications, 
images, web pages, etc.
Flick 
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread 
Place your fingers of one hand on the screen surface and draw them 
apart or together to scale an element on the screen.
Rotate 
Automatically  change  the  screen  orientation  from  portrait  to 
landscape by turning the phone sideways to have a better view.
1�3�2  Status bar
From  the  status  bar,  you  can  view  both  phone  status  (to  the  right 
side) and notification information (to the left side). 
Status icons
GPRS connected
No signal
GPRS in use
Alarm is set
EDGE connected
Bluetooth is on
EDGE in use
Headset connected
3G connected
Speakerphone is on
3G in use
Phone microphone 
muted
HSPA (3G+) connected
Roaming
HSPA (3G+) in use
No SIM card installed
HSPA+ connected
Vibrate mode
HSPA+ in use
Battery is very low
4G connected
Battery is low
4G in use
Battery is partially 
drained
Signal strength
Battery is full
Wi-Fi is on
Battery is charging
Connected to a Wi-Fi 
network
Aeroplane mode
GPS is on
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Notification icons
New Gmail message
Missed call
New Email message
Call forwarding is on
New text or multimedia 
message
Problem with SMS or 
MMS delivery
New Google Hangouts 
message
Song is playing
Connected to VPN
Radio is on
New voicemail
Uploading data
Upcoming event
Download finished
Screenshot captured
Select input method
Both USB tethering and 
portable hotspot are on
An open Wi-Fi network 
is available
USB tethering is on
Portable Wi-Fi hotspot 
is on
Operator data use 
threshold approaching or 
exceeded
Phone is connected via 
USB cable
System update available
More notifications are 
hidden
Touch and drag down the Status bar to open the Quick settings panel 
or Notification panel. Touch and drag up to close it. When there are 
notifications, you can touch them to access notifications directly.
Notification panel
When  there  are  notifications,  touch  and  drag  down  the  Status  bar 
to open the Notification panel to read more detailed information.
Touch  to  switch  to  the  Quick  settings 
panel.
Touch to clear all event–based notifications 
(other ongoing notifications will remain).
Quick settings panel
Touch Notification panel to open the Quick settings panel. You can 
enable or disable functions or change modes by touching the icons.
Touch to enter user screen.
Touch to access Settings, where you can 
set more items.
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1�3�3  Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by 
creating a variety of patterns, PIN or password etc.
1�3�4  Personalise your Home screen
Add
You  can  long  press  a  folder,  an  application,  or  a  widget  to  activate 
the Move mode and drag the item to any Home screen you prefer.
Reposition
Long press the item to be repositioned to activate the Move mode, 
drag  the  item  to  the  desired  position  and  then  release. You  can 
move items both on the Home screen and the Favourite tray. Hold 
the icon on the left or right edge of the screen to drag the item to 
another Home screen.
Remove
Long  press  the  item  to  be  removed  to  activate  the  Move  mode, 
drag  the  item  up  to  the  top  of  the 
  icon,  and  release  after  the 
item turns red.
Create folders
To improve the organisation of items (shortcuts or applications) on 
the Home screen, you can add them to a folder by stacking one item 
on top of another. To rename a folder, open it and touch the folder’s 
title bar to input the new name.
Wallpaper customisation
Long  press  the  empty  space  in  the  Home  screen  and  choose 
WALLPAPERS  to  customise  wallpaper  or  you  could  access  this 
function by Settings\Display\Wallpaper to customise wallpaper.
1�3�5  Volume adjustment
You can set the ringer, media and phone ringtone volumes to your 
preference  by  pressing  the  Volume  up/down  key,  or  touching 
Settings\Sound & notification\Media volume to set the volume.
2 Text input ����������������������
2�1  Using Onscreen Keyboard
Onscreen Keyboard settings
Touch Settings\Language & input, touch the keyboard you want to 
set up and a series of settings will become available for your selection. 
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard 
orientation.  You  can  adjust  it  by  changing  the  settings  (Touch 
Settings\Display\When  device  is  rotated\Rotate  screen 
contents). 
2�1�1  Keyboard
Touch to enter 
text or numbers.
Touch to switch  "abc/
Abc" mode; Touch & 
hold to switch "abc/
ABC" mode.
Touch to switch 
between symbol and 
numeric keyboard.
Long press to 
select symbols.
Touch to input comma.
Long press to show input options.
2�2  Text editing
You can edit the text you have entered.
•  Long press or double touch within the text you would like to edit.
•  Drag the tabs to change the highlighted selection.
•  The following options will show: Select all 
 , Cut 
 , Copy 
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 and Paste 
 . 
•  Touch the 
 icon to go back without any action.
3 Phone call �����������������
3�1  Placing a call
You can easily place a call using Call. Touch the Application tab from 
the Home screen and select Call.
Touch to send 
message to the 
previewed number.
Slide to access the 
RECENTS and 
CONTACTS.
Touch to hide/
display keyboard.
                
Touch to call 
the previewed 
number.
     
Display the 
suggested 
number(s).
Long press to 
access voicemail.
Enter  the  desired  number  from  the  keyboard  directly  and  touch 
  to  place  the  call,  or  select  a  contact  from  CONTACTS  or 
RECENTS by sliding or touching tabs to make the call. 
The number you entered can be saved to Contacts by touching 
and then touching Create new contact.
If  you  make  a  mistake,  you  can  delete  the  incorrect  digits  by 
touching 
To hang up a call, touch 
 .
 .
3�2  Answering or rejecting a call
       
When you receive a call:
•  Slide the 
•  Slide the 
•  Slide the 
message.
 icon to the right to answer;
 icon to the left to reject;
 icon upwards to reject the call by sending a preset 
To mute the ringtone volume of an incoming call, press the Volume 
up/down  key  or  turn  the  phone  over  (when  the  Settings\
Gestures\Turn over to mute option is activated).
3�3  Consulting your call memory
You  can  access  your  call  memory  by  touching  RECENTS  tab 
from  the  Phone  screen  to  view  Missed  calls,  Outgoing  calls  and 
Incoming calls.
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