7048X
Quick Start Guide
Thank you for buying ALCATEL ONETOUCH GO PLAY. We hope
you will enjoy your high-quality mobile communication experience.
Important:
Your phone is a unibody device, so the back cover and battery are
not removable. Unauthorised personnel are strictly prohibited from
disassembling the phone.
If your phone isn’t working normally, try to restart it by pressing
and holding the Power key for at least 8 seconds until the startup
screen appears.
If your phone develops a serious error and can’t be restored by
restarting it, you may need to restore factory settings by pressing
and holding the Power key and Volume up key until the startup
screen appears. Then select "reboot system now" and press the
Power key to confirm.
Note: Please take care when performing such operations because
they will erase personalised settings and data saved in your phone,
such as SMS, Contacts, Music, etc.
For more information about how to use your cellphone, please visit
www.alcatelonetouch.com to download the complete user manual.
From the website, you can consult the FAQ, perform software
upgrades, etc.
English - CJB64HAALAAB
Table of contents
Your mobile ��������������������������������������������������������������������� 1
1
Text input ���������������������������������������������������������������������� 11
2
Phone call ���������������������������������������������������������������������� 12
3
Contacts ������������������������������������������������������������������������ 14
4
5 Messaging����������������������������������������������������������������������� 15
Email ������������������������������������������������������������������������������ 16
6
Getting connected �������������������������������������������������������� 17
7
Find my location using GPS satellites ������������������������ 19
8
9
Data backup ������������������������������������������������������������������ 20
10 Factory data reset �������������������������������������������������������� 20
Applications & Internal storage ���������������������������������� 21
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Making the most of your phone ���������������������������������� 21
Safety and use ������������������������������������������������������������������������� 23
General information �������������������������������������������������������������� 30
Warranty ��������������������������������������������������������������������������������� 32
Troubleshooting���������������������������������������������������������������������� 33
This product meets applicable national SAR
limits of 2.0 W/kg. The specific maximum SAR
values can be found on page 27 of this user
guide.
When carrying the product or using it while
worn on your body, either use an approved
accessory such as a holster or otherwise
maintain a distance of 1.0 cm from the body
to ensure compliance with RF exposure
requirements. Note that the product may
be transmitting even if you are not making a
phone call.
www.sar-tick.com
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
1 Your mobile ������������������
1�1 Keys and connectors
Headset connector
LED indicator
Front camera
Touch screen
Recents key
Home key
Back key
1
Micro-USB Connector
Camera Flash/Flashlight
Camera
SIM card/
SD card
slot
Volume key
Power key
Recents key
• Touch to view recently used applications.
Home key
• From any application or screen, touch to return to the
Home screen.
• Long press to pop up Google search icon. Slide your
finger to the icon to open Google search.
Back key
• Touch to go back to the previous screen, or to close
a dialog box, options menu, the notification panel, etc.
These keys are visible when the phone is unlocked.
2
Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the popup menu to select from
Power off/Restart/Aeroplane mode.
• Press and hold the Power key and Volume up key
to reset.
• Press and hold the Power key and Volume down key
to capture a screenshot.
• Press and hold the Power key for at least 8 seconds to
force reboot or hold it longer to power off.
Volume Keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media
volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• When underwater, press the Power key to unlock the
phone and long press the Volume up or down key to
enter the camera mode.
• In camera preview mode, press the Volume up or
down key to take pictures.
• In camera preview mode, long press the Volume
down key to enter burst mode.
• In camera preview mode, long press the Volume up
key to record videos. Long press the Volume up key
again to stop recording.
• In recording mode, press the Volume down to take a
picture while recording.
The above instructions should be followed when taking
underwater photos and videos.
1�2 Getting started
1�2�1 Set up
Inserting or removing the SIM card/SD card
You must insert your SIM card to make phone calls. You do not need
to power off your phone before inserting or removing the SIM card
as this phone can support hot swap.
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Even if no SIM card is installed, your phone will still power on and you
will be able to connect to a Wi-Fi network, sign in to your Google
account and use some of the phone's features.
1�2�3 Power off your phone
Hold down the Power key from the Home screen until the phone
options appear, select Power off.
1�3 Home screen
You can move all of the items (applications, shortcuts, folders and
widgets) you use most frequently to your Home screen for quick
access. Touch the Home key to switch to the Home screen.
Status bar
• Status/Notification indicators
• Touch and drag down to open
the notification panel.
Search bar
• Touch to enter text search screen.
• Touch to enter voice search screen.
Touch an icon to open an application,
folder, etc.
Favourite tray applications
• Touch to enter the application.
• Touch and hold to move or
change applications.
Touch to enter application list.
The Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view.
1�3�1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Long press
Long press the item to enter the available options.
Before you install or remove the SIM card or microSD card, use a
pin to press the small cavity until the SIM/microSD cassette pops out.
Your phone only supports nano-SIM cards. Do not attempt
to insert other SIM types like mini and micro cards;
otherwise this may cause damage to your phone.
To avoid data loss and SD card damage, before removing
the SD card, ensure that the SD card is unmounted
(Settings\Storage\Unmount SD card).
Charging the battery
Connect the battery charger to your phone and power source
respectively, the LED indicator will light while charging.
To reduce power consumption and energy waste, when the
battery is fully charged, disconnect your charger; switch off
Wi-Fi, GPS, Bluetooth or background-running applications
when not in use; reduce the backlight time, etc.
1�2�2 Power on your phone
Hold down the Power key until the phone powers on. It will take a
few seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set the following
options: Language, Google account, etc.
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5
Drag
Place your finger on the screen to drag an object to another location.
Slide/Swipe
Slide the screen up and down to scroll through the applications,
images, web pages, etc.
Flick
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better view.
1�3�2 Status bar
From the status bar, you can view both phone status (to the right
side) and notification information (to the left side).
Status icons
GPRS connected
No signal
GPRS in use
Alarm is set
EDGE connected
Bluetooth is on
EDGE in use
Headset connected
3G connected
Speakerphone is on
3G in use
Phone microphone
muted
HSPA (3G+) connected
Roaming
HSPA (3G+) in use
No SIM card installed
HSPA+ connected
Vibrate mode
HSPA+ in use
Battery is very low
4G connected
Battery is low
4G in use
Battery is partially
drained
Signal strength
Battery is full
Wi-Fi is on
Battery is charging
Connected to a Wi-Fi
network
Aeroplane mode
GPS is on
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Notification icons
New Gmail message
Missed call
New Email message
Call forwarding is on
New text or multimedia
message
Problem with SMS or
MMS delivery
New Google Hangouts
message
Song is playing
Connected to VPN
Radio is on
New voicemail
Uploading data
Upcoming event
Download finished
Screenshot captured
Select input method
Both USB tethering and
portable hotspot are on
An open Wi-Fi network
is available
USB tethering is on
Portable Wi-Fi hotspot
is on
Operator data use
threshold approaching or
exceeded
Phone is connected via
USB cable
System update available
More notifications are
hidden
Touch and drag down the Status bar to open the Quick settings panel
or Notification panel. Touch and drag up to close it. When there are
notifications, you can touch them to access notifications directly.
Notification panel
When there are notifications, touch and drag down the Status bar
to open the Notification panel to read more detailed information.
Touch to switch to the Quick settings
panel.
Touch to clear all event–based notifications
(other ongoing notifications will remain).
Quick settings panel
Touch Notification panel to open the Quick settings panel. You can
enable or disable functions or change modes by touching the icons.
Touch to enter user screen.
Touch to access Settings, where you can
set more items.
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1�3�3 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.
1�3�4 Personalise your Home screen
Add
You can long press a folder, an application, or a widget to activate
the Move mode and drag the item to any Home screen you prefer.
Reposition
Long press the item to be repositioned to activate the Move mode,
drag the item to the desired position and then release. You can
move items both on the Home screen and the Favourite tray. Hold
the icon on the left or right edge of the screen to drag the item to
another Home screen.
Remove
Long press the item to be removed to activate the Move mode,
drag the item up to the top of the
icon, and release after the
item turns red.
Create folders
To improve the organisation of items (shortcuts or applications) on
the Home screen, you can add them to a folder by stacking one item
on top of another. To rename a folder, open it and touch the folder’s
title bar to input the new name.
Wallpaper customisation
Long press the empty space in the Home screen and choose
WALLPAPERS to customise wallpaper or you could access this
function by Settings\Display\Wallpaper to customise wallpaper.
1�3�5 Volume adjustment
You can set the ringer, media and phone ringtone volumes to your
preference by pressing the Volume up/down key, or touching
Settings\Sound & notification\Media volume to set the volume.
2 Text input ����������������������
2�1 Using Onscreen Keyboard
Onscreen Keyboard settings
Touch Settings\Language & input, touch the keyboard you want to
set up and a series of settings will become available for your selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. You can adjust it by changing the settings (Touch
Settings\Display\When device is rotated\Rotate screen
contents).
2�1�1 Keyboard
Touch to enter
text or numbers.
Touch to switch "abc/
Abc" mode; Touch &
hold to switch "abc/
ABC" mode.
Touch to switch
between symbol and
numeric keyboard.
Long press to
select symbols.
Touch to input comma.
Long press to show input options.
2�2 Text editing
You can edit the text you have entered.
• Long press or double touch within the text you would like to edit.
• Drag the tabs to change the highlighted selection.
• The following options will show: Select all
, Cut
, Copy
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11
and Paste
.
• Touch the
icon to go back without any action.
3 Phone call �����������������
3�1 Placing a call
You can easily place a call using Call. Touch the Application tab from
the Home screen and select Call.
Touch to send
message to the
previewed number.
Slide to access the
RECENTS and
CONTACTS.
Touch to hide/
display keyboard.
Touch to call
the previewed
number.
Display the
suggested
number(s).
Long press to
access voicemail.
Enter the desired number from the keyboard directly and touch
to place the call, or select a contact from CONTACTS or
RECENTS by sliding or touching tabs to make the call.
The number you entered can be saved to Contacts by touching
and then touching Create new contact.
If you make a mistake, you can delete the incorrect digits by
touching
To hang up a call, touch
.
.
3�2 Answering or rejecting a call
When you receive a call:
• Slide the
• Slide the
• Slide the
message.
icon to the right to answer;
icon to the left to reject;
icon upwards to reject the call by sending a preset
To mute the ringtone volume of an incoming call, press the Volume
up/down key or turn the phone over (when the Settings\
Gestures\Turn over to mute option is activated).
3�3 Consulting your call memory
You can access your call memory by touching RECENTS tab
from the Phone screen to view Missed calls, Outgoing calls and
Incoming calls.
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