This manual describes OS Android M for:
• POP 4 (5) (5051X, 5051D)
• POP 4 (5.5C) (5056X, 5056D)
Help
Refer  to  the  following  resources  to  get  more  FAQ,  software,  and  service 
information.
To learn about
Do this
Consulting FAQ
Updating your phone’s 
software
Finding your serial number 
or IMEI
Go to
http://www.alcate-mobile.com/global-en support/
topFaq.json.
Update through FOTA or Updates on your phone. 
To  download  the  software  update  tool  onto  your 
PC, go to
http://www.alcatel-mobile.com/global-en/support/
softwareUpgrade/list.
You  can  find  your  serial  number  or  International 
Mobile Equipment Identity (IMEI) on the packaging 
materials.  Or,  on  the  phone,  choose  Settings  > 
About phone > Status.
Obtaining warranty service First  follow  the  advice  in  this  guide.  Then  check 
hotlines and repair centres information through
http://www.alcatel-mobile.com/global-en/support/
repairResult.
Viewing legal information On the phone, go to Settings > About phone > Legal 
information.
Using ONETOUCH Cloud Open  User  Centre,  then  touch  More  info.  For  an 
online User Centre tutorial (may not be available in 
all areas), go to
http://my.alcatel-mobile.com/personalcloud/
loginPage?reqUrl=/dashboard/index.
Go to
http://www.alcatel-mobile.com/global-en/apps/
appsList.
Using other alcatel apps
Table of Contents
Safety and use .............................................................................................. 4
Regulatory information ............................................................................ 12
General information .................................................................................. 16
1  Your mobile ..........................................................................................18
Keys and connectors ...............................................................................18
1.1 
Getting started ..........................................................................................21
1.2 
1.3 
Home screen .............................................................................................22
2  Text input .............................................................................................28
Using the Onscreen Keyboard ..............................................................28
2.1 
2.2 
Text editing ................................................................................................29
 Call, Call log and Contacts ...............................................................31
3 
Phone call ...................................................................................................31
3.1 
Call log ........................................................................................................35
3.2 
3.3 
Contacts .....................................................................................................35
4  Messaging ............................................................................................ 40
4.1 
Write a new message ..............................................................................40
Manage messages ....................................................................................42
4.2 
4.3 
Adjust message settings .........................................................................43
 Calendar & Alarm clock & Calculator ............................................46
5 
Calendar .....................................................................................................46
5.1 
5.2 
Clock  ..........................................................................................................48
5.3 
Calculator ...................................................................................................51
6  Getting connected ............................................................................. 52
Connecting to the Internet ....................................................................52
6.1 
6.2 
Connecting to Bluetooth devices  ........................................................54
Connecting to a computer via USB......................................................55
6.3 
Sharing your phone's mobile data connection ..................................55
6.4 
6.5 
Connecting to virtual private networks ..............................................56
1
7  Multimedia applications ...................................................................58
7.1 
Camera ........................................................................................................58
Gallery .........................................................................................................61
7.2 
7.3 
Mix ...............................................................................................................63
8  Others ................................................................................................... 65
8.1 
Files .............................................................................................................65
Sound Recorder ........................................................................................65
8.2 
Radio ...........................................................................................................65
8.3 
Onetouch Launcher .................................................................................67
8.4 
User Centre ................................................................................................67
8.5 
8.6 
User Care ....................................................................................................67
8.7 
Smart Suite.................................................................. ..............................67
9  Google applications  ..........................................................................69
Play Store ...................................................................................................69
9.1 
Chrome .......................................................................................................69
9.2 
9.3 
Gmail ...........................................................................................................70
Maps ............................................................................................................71
9.4 
YouTube ......................................................................................................72
9.5 
Drive ............................................................................................................72
9.6 
Play Music ..................................................................................................72
9.7 
9.8 
Play Movies & TV .....................................................................................72
Hangouts ....................................................................................................72
9.9 
Photos .........................................................................................................72
9.10 
Keep ............................................................................................................73
9.11 
9.12 
Translate .....................................................................................................73
10  Settings ................................................................................................. 74
Wireless & networks ...............................................................................74
10.1 
Device .........................................................................................................77
10.2 
Personal ......................................................................................................80
10.3 
10.4 
System .........................................................................................................85
11  Update your phone’s software ........................................................88
Mobile Upgrade ........................................................................................88
11.1 
11.2 
FOTA Upgrade ..........................................................................................88
12  Accessories .......................................................................................... 89
13  Warranty............................................................................................... 90
14  Troubleshooting .................................................................................. 92
15  Specifications ...................................................................................... 98
This product meets applicable national SAR limits of 2.0 
W/kg. The specific maximum SAR values can be found in 
RADIO WAVES of this user guide.
When carrying the product or using it while worn on your 
body, either use an approved accessory such as a holster 
or otherwise maintain a distance of 10 mm from the body to 
ensure compliance with RF exposure requirements. Note 
that the product may be transmitting even if you are not 
making a phone call.
www.sar-tick.com
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume 
levels for long periods. Exercise caution when holding your device 
near your ear while the loudspeaker is in use.
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Safety and use .................................................
We recommend that you read this chapter carefully before using your phone. 
The  manufacturer  disclaims  any  liability  for  damage,  which  may  result  as  a 
consequence  of  improper  use  or  use  contrary  to  the  instructions  contained 
herein.
• TRAFFIC SAFETY:
Given  that  studies  show  that  using  a  mobile  phone  while  driving  a  vehicle 
constitutes a real risk, even when the hands-free kit is used (car kit, headset...), 
drivers  are  requested  to  refrain  from  using  their  mobile  when  the vehicle  is 
not parked.
When driving, do not use your phone and headphone to listen to music or the 
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere 
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To 
ensure that there is no problem:
-  do  not  place  your  phone  on  top  of  the  dashboard  or  within  an  airbag 
deployment area,
-  check  with  your  car  dealer  or  the  car  manufacturer  to  make  sure  that  the 
dashboard is adequately shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its 
performance.
Switch the phone off before boarding an aircraft.
Switch  the  phone  off  when  you  are  in  health  care  facilities,  except  in 
designated areas. As with many other types of equipment now in regular use, 
mobile telephones can interfere with other electrical or electronic devices, or 
equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey 
all  signs  and  instructions  posted  in  a  fuel  depot,  petrol  station,  or  chemical 
plant, or in any potentially explosive atmosphere.
When  the  phone  is  switched  on,  it  should  be  kept  at  least  15  cm  from  any 
medical  device  such  as  a  pacemaker,  a  hearing  aid  or  insulin  pump,  etc.  In 
particular  when  using  the  phone,  you  should  hold  it  against  the  ear  on  the 
opposite side to the device, if any. 
To avoid hearing impairment, pick up the call before holding your phone to your 
ear. Also move the handset away from your ear while using the “hands-free” 
mode because the amplified volume might cause hearing damage.
Do  not  let  children  use  the  phone  and/or  play  with  the  telephone  and 
accessories without supervision.
Please  note  the  battery  of your  phone  is  not  removable.  If you  disassemble 
your phone the warranty will not apply. Disassembling the phone may damage 
the battery, and may cause leakage of substances that could create an allergic 
reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental 
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The 
manufacturer’s recommended operating temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired, though this 
is temporary and not serious. 
Emergency  call  numbers  may  not  be  reachable  on  all  mobile  networks.  You 
should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or broken 
to avoid any injury. 
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended 
by  TCL  Communication  Ltd.  and  its  affiliates  and  are  compatible  with  your 
phone model. TCL Communication Ltd. and its affiliates disclaim any liability for 
damage caused by the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important 
information stored in your phone.
Some  people  may  suffer  epileptic  seizures  or  blackouts  when  exposed  to 
flashing lights, or when playing video games. These seizures or blackouts may 
occur even if a person never had a previous seizure or blackout. If you have 
experienced  seizures  or  blackouts,  or  if  you  have  a  family  history  of  such 
occurrences, please consult your doctor before playing video games on your 
phone or enabling a flashing-lights feature on your phone. 
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Parents should monitor their children’s use of video games or other features 
that incorporate flashing lights on the phones. All persons should discontinue 
use and consult a doctor if any of the following symptoms occur: convulsion, 
eye  or  muscle  twitching,  loss  of  awareness,  involuntary  movements,  or 
disorientation.  To  limit  the  likelihood  of  such  symptoms,  please  take  the 
following safety precautions:
-  Do not play or use a flashing-lights feature if you are tired or need sleep.
-  Take a minimum of a 15-minute break hourly.
-  Play in a room in which all lights are on.
-  Play at the farthest distance possible from the screen.
-  If your hands, wrists, or arms become tired or sore while playing, stop and rest 
for several hours before playing again.
-  If you continue to have sore hands, wrists, or arms during or after playing, stop 
the game and see a doctor.
When  you  play  games  on  your  phone,  you  may  experience  occasional 
discomfort in your hands, arms, shoulders, neck, or other parts of your body. 
Follow  the  instructions  to  avoid  problems  such  as  tendinitis,  carpal  tunnel 
syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume 
levels for long periods. Exercise caution when holding your device 
near your ear while the loudspeaker is in use.
• PRIVACY:
Please  note  that  you  must  respect  the  laws  and  regulations  in  force  in 
your  jurisdiction  or  other  jurisdiction(s)  where  you  will  use  your  mobile 
phone  regarding  taking  photographs  and  recording  sounds with your  mobile 
telephone. Pursuant to such laws and regulations, it may be strictly forbidden 
to  take  photographs  and/or  to  record  the  voices  of  other  people  or  any  of 
their  personal  attributes,  and  duplicate  or  distribute  them,  as  this  may  be 
considered to be an invasion of privacy. It is the user's sole responsibility to 
ensure  that  prior  authorisation  be  obtained,  if  necessary,  in  order  to  record 
private or confidential conversations or take a photograph of another person; 
the  manufacturer,  the  seller  or  vendor  of  your  mobile  phone  (including  the 
operator) disclaim any liability which may result from the improper use of the 
mobile phone.
• BATTERY:
Following  air  regulation,  the  battery  of  your  product  is  not  charged.  Please 
charge it first.
For non-unibody device:
Observe the following precautions for battery use: 
-  Do not attempt to open the battery (due to the risk of toxic fumes and burns). 
-  Do not puncture, disassemble or cause a short-circuit in a battery.
-  Do not burn or dispose of a used battery in household rubbish or store it at 
temperatures above 60°C. 
Batteries  must  be  disposed  of  in  accordance  with  locally  applicable 
environmental regulations. Only use the battery for the purpose for which it 
was designed. Never use damaged batteries or those not recommended by TCL 
Communication Ltd. and/or its affiliates.
For unibody device:
Please note your phone is a unibody device, the back cover and battery are not 
removable. Observe the following precautions: 
- Do not attempt to open the back cover,
- Do not attempt to eject, replace and open battery,
- Do not punctuate the back cover of your phone,
-  Do  not  burn  or  dispose  of your  phone  in  household  rubbish  or  store  it  at 
temperature above 60°C.
Phone and battery as a unibody device must be disposed of in accordance with 
locally applicable environmental regulations.
For hybrid design device with removable back cover and not removable battery:
Observe the following precautions:
- Do not attempt to eject, replace and open battery,
- Do not punctuate the back cover of your phone,
-  Do  not  burn  or  dispose  of your  phone  in  household  rubbish  or  store  it  at 
temperature above 60°C.
Phone and battery as a hybrid design must be disposed of in accordance with 
locally applicable environmental regulations.
This symbol on your telephone, the battery and the accessories means 
that these products must be taken to collection points at the end of 
their life:
-  Municipal  waste  disposal  centres  with  specific  bins 
these types of equipment
for  
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-  Collection bins at points of sale. 
They  will  then  be  recycled,  preventing  substances  being  disposed  of  in  the 
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if 
your jurisdiction or your region has suitable recycling and collection facilities; 
instead they are to be taken to collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT 
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERS:
Mains powered chargers will operate within the temperature range of: 0°C to 
40°C.
The chargers designed for your mobile phone meet with the standard for safety 
of information technology equipment and office equipment use. They are also 
compliant to the ecodesign directive 2009/125/EC. Due to different applicable 
electrical specifications, a charger you purchased in one jurisdiction may not 
work in another jurisdiction. They should be used for this purpose only.
• RADIO WAVES:
Proof  of  compliance  with  international  standards  (ICNIRP)  or  with  European 
Directive  1999/5/EC  (R&TTE)  is  required  of  all  mobile  phone  models  before 
they can be put on the market. The protection of the health and safety for the 
user  and  any  other  person  is  an  essential  requirement  of  these  standards  or 
this directive.
THIS  DEVICE  MEETS  INTERNATIONAL  GUIDELINES  FOR  EXPOSURE  TO 
RADIO WAVES
Your  mobile  device  is  a  radio  transmitter  and  receiver.  It  is  designed  not  to 
exceed the limits for exposure to radio waves (radio frequency electromagnetic 
fields) recommended by international guidelines. The guidelines were developed 
by  an  independent  scientific  organization  (ICNIRP)  and  include  a  substantial 
safety  margin  designed  to  assure  the  safety  of  all  persons,  regardless  of  age 
and health.
The radio wave exposure guidelines use a unit of measurement known as the 
Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg. 
Tests for SAR are conducted using standard operating positions with the device 
transmitting at its highest certified power level in all tested frequency bands. 
The highest SAR values under the ICNIRP guidelines for this device model are:
5051X/5051D
Maximum SAR for this model and conditions under which it was recorded.
Head SAR
Body-worn SAR
LTE Band 8+Wi-Fi
LTE Band 7+Wi-Fi
0.901 W/kg
0.830 W/kg
5056X/5056D
Maximum SAR for this model and conditions under which it was recorded.
Head SAR
Body-worn SAR
GSM 900+Wi-Fi
GSM 1800+Wi-Fi
0.495 W/kg
0.877 W/kg
During  use,  the  actual  SAR values  for  this  device  are  usually well  below  the 
values  stated  above.  This  is  because,  for  purposes  of  system  efficiency  and 
to minimize interference on the network, the operating power of your mobile 
device is automatically decreased when full power is not needed for the call. 
The lower the power output of the device, the lower its SAR value.
Body-worn  SAR  testing  has  been  carried  out  at  a  separation  distance  of  
10  mm.  To  meet  RF  exposure  guidelines  during  body-worn  operation,  the 
device should be positioned at least this distance away from the body. 
If you  are  not  using  an  approved  accessory  ensure  that whatever  product  is 
used is free of any metal and that it positions the phone the indicated distance 
away from the body. 
Organizations  such  as  the  World  Health  Organization  and  the  US  Food  and 
Drug  Administration  have  stated  that  if  people  are  concerned  and  want  to 
reduce their exposure they could use a hands-free device to keep the phone 
away from the head and body during phone calls, or reduce the amount of time 
spent on the phone.
For more information you can go to www.alcatel-mobile.com
Additional  information  about  electromagnetic  fields  and  public  health  are 
available on the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you 
should avoid touching it or degrading it.
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As  mobile  devices  offer  a  range  of  functions,  they  can  be  used  in  positions 
other than against your ear. In such circumstances the device will be compliant 
with the guidelines when used with headset or USB data cable. If you are using 
another accessory ensure that whatever product is used is free of any metal and 
that it positions the phone at least 10 mm away from the body.
Please  note  by  using  the  device  some  of your  personal  data  may  be  shared 
with  the  main  device.  It  is  under  your  own  responsibility  to  protect  your 
own  personal  data,  not  to  share  with  it  with  any  unauthorized  devices  or 
third  party  devices  connected  to  yours.  For  products  with  Wi-Fi  features, 
only  connect  to  trusted Wi-Fi  networks. Also when  using your  product  as  a 
hotspot  (where  available),  use  network  security.  These  precautions  will  help 
prevent unauthorized access to your device. Your product can store personal 
information in various locations including a SIM card, memory card, and built-in 
memory. Be sure to remove or clear all personal information before you recycle, 
return,  or  give  away  your  product.  Choose  your  apps  and  updates  carefully, 
and  install  from  trusted  sources  only.  Some  apps  can  impact  your  product’s 
performance  and/or  have  access  to  private  information  including  account 
details, call data, location details and network resources.
Note  that  any  data  shared  with  TCL  Communication  Ltd.  is  stored  in 
accordance  with  applicable  data  protection  legislation.  For  these  purposes 
TCL  Communication  Ltd.  implements  and  maintains  appropriate  technical 
and organizational measures to protect all personal data, for example against 
unauthorized or unlawful processing and accidental loss or destruction of or 
damage to such personal data whereby the measures shall provide a level of 
security that is appropriate having regard to 
(i)  the technical possibilities available, 
(ii)  the costs for implementing the measures, 
(iii)  the risks involved with the processing of the personal data, and 
(iv)  the sensitivity of the personal data processed. 
You  can  access,  review  and  edit  your  personal  information  at  any  time  by 
logging  into your  user  account, visiting your  user  profile  or  by  contacting  us 
directly.  Should you  require  us  to  edit  or  delete your  personal  data, we  may 
ask you to provide us with evidence of your identity before we can act on your 
request.
• LICENCES
microSD Logo is a trademark.
The Bluetooth® word mark and logos are owned by the Bluetooth 
SIG, Inc. and any use of such marks by TCL Communication Ltd. 
and  its  affiliates  is  under  license.  Other  trademarks  and  trade 
names are those of their respective owners. 
alcatel POP 4 Bluetooth Declaration ID D026715
alcatel POP 4 PLUS Bluetooth Declaration ID D026715
SwiftKey is a registered trademark of TouchType Ltd.
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Google,  the  Google  logo,  Android,  the  Android  logo,  Google 
SearchTM, Google MapsTM, GmailTM, YouTube, Google Play Store, 
Google LatitudeTM and HangoutsTM are trademarks of Google Inc.
The Android  robot  is  reproduced  or  modified  from work  created  and  shared 
by  Google  and  used  according  to  terms  described  in  the  Creative  Commons 
3.0 Attribution License (the text will show when you long press Google legal in 
Settings\About phone\Legal information). (1)
You have purchased a product which uses the open source (http://opensource.
org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and 
other open source programs licensed under the GNU General Public License 
and Apache License.
We will provide you with a complete copy of the corresponding source codes upon 
request within a period of three years from the distribution of the product by TCL.
You  may  download  the  source  codes  from  http://sourceforge.net/projects/
alcatel/files/. The provision of the source code is free of charge from internet.
We hereby point out that the end user warranty for infringement IPR is solely 
limited to the EU.
If  and  to  the  extent  that  the  Product  is  exported,  taken  with  or  used  by 
end  customer  or  end  user  outside  the  EU  any  responsibility  ,  warranty  or 
indemnification  of  manufacturer  and  its  suppliers  in  regard  to  the  Product 
expires (including any indemnification in regard to infringement IPR).
10
(1)  May not be available in all countries.
11
Regulatory information .................................
The following approvals and notices apply in specific regions as noted.
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