用户指南www.hp.com/support/ljM28MFPLaserJet Pro MFP M28-M31
HP LaserJet Pro MFP M28-M31
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目录
1 打印机概述 ............................................................................................................................................................................................... 1
警告图标 ................................................................................................................................................................................... 2
打印机视图 .............................................................................................................................................................................. 3
打印机前视图 ..................................................................................................................................................... 3
打印机后视图 ..................................................................................................................................................... 3
控制面板视图 ..................................................................................................................................................... 4
无线型号 .......................................................................................................................................... 4
基本型号 .......................................................................................................................................... 5
打印机规格 .............................................................................................................................................................................. 5
技术规格 .............................................................................................................................................................. 5
支持的操作系统 ................................................................................................................................................. 6
移动打印解决方案 ............................................................................................................................................ 7
打印机尺寸 .......................................................................................................................................................... 7
功耗、电气规格和噪声发射 .......................................................................................................................... 7
操作环境范围 ..................................................................................................................................................... 8
打印机硬件设置与软件安装 ............................................................................................................................................... 9
2 纸盘 .......................................................................................................................................................................................................... 11
简介 .......................................................................................................................................................................................... 12
在纸盘中装入纸张 ............................................................................................................................................................... 12
进纸盘 ................................................................................................................................................................ 12
装入并打印信封 ................................................................................................................................................................... 13
简介 ..................................................................................................................................................................... 13
打印信封 ............................................................................................................................................................ 13
信封方向 ............................................................................................................................................................ 13
装入并打印标签 ................................................................................................................................................................... 14
简介 ..................................................................................................................................................................... 14
手动装入标签 ................................................................................................................................................... 14
标签方向 ............................................................................................................................................................ 14
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3 耗材、附件和部件 ............................................................................................................................................................................... 15
订购耗材、附件和部件 ...................................................................................................................................................... 16
订购 ..................................................................................................................................................................... 16
耗材和附件 ....................................................................................................................................................... 16
更换碳粉盒 ............................................................................................................................................................................ 17
墨盒信息 ............................................................................................................................................................ 17
取下并更换碳粉盒 .......................................................................................................................................... 17
4 打印 .......................................................................................................................................................................................................... 21
打印任务 (Windows) ............................................................................................................................................................. 22
如何打印 (Windows) ........................................................................................................................................ 22
手动执行双面打印 (Windows) ...................................................................................................................... 23
每张打印多页 (Windows) ............................................................................................................................... 24
选择纸张类型 (Windows) ............................................................................................................................... 24
打印任务 (OS X) ..................................................................................................................................................................... 25
如何打印 (OS X) ................................................................................................................................................ 25
手动执行双面打印 (OS X) .............................................................................................................................. 25
每张打印多页 (OS X) ....................................................................................................................................... 25
选择纸张类型 (OS X) ....................................................................................................................................... 26
移动打印 ................................................................................................................................................................................. 27
简介 ..................................................................................................................................................................... 27
Wi-Fi Direct(仅限无线型号) ..................................................................................................................... 27
启用或禁用 Wi-Fi Direct ............................................................................................................. 28
更改打印机 Wi-Fi Direct 名称 ................................................................................................... 29
AirPrint ................................................................................................................................................................. 29
Android 嵌入式打印(仅限无线型号) ..................................................................................................... 30
5 复印 .......................................................................................................................................................................................................... 31
复印 .......................................................................................................................................................................................... 32
复印标识卡 ............................................................................................................................................................................ 33
6 扫描 .......................................................................................................................................................................................................... 35
使用 HP Scan 软件进行扫描 (Windows) .......................................................................................................................... 36
使用 HP Easy Scan 软件 (OS X) 扫描 ................................................................................................................................. 37
其它扫描任务 ........................................................................................................................................................................ 38
7 管理打印机 ............................................................................................................................................................................................ 39
更改打印机连接类型 (Windows) ...................................................................................................................................... 40
通过 HP 内嵌式 Web 服务器 (EWS) 和 HP 设备工具箱 (Windows) 进行高级配置 ................................................ 41
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使用 OS X 的 HP Utility 进行高级配置 ............................................................................................................................. 43
打开 HP Utility ................................................................................................................................................... 43
HP Utility 功能 ................................................................................................................................................... 43
配置 IP 网络设置 .................................................................................................................................................................. 45
简介 ..................................................................................................................................................................... 45
打印机共享免责声明 ..................................................................................................................................... 45
查看或更改网络设置 ..................................................................................................................................... 45
手动配置 IPv4 TCP/IP 参数 ............................................................................................................................. 45
打印机安全功能 ................................................................................................................................................................... 47
简介 ..................................................................................................................................................................... 47
使用 HP 嵌入式 Web 服务器分配或更改系统密码 ................................................................................. 47
节能设置 ................................................................................................................................................................................. 49
简介 ..................................................................................................................................................................... 49
设定“不活动之后睡眠/自动关闭”设置 ................................................................................................ 49
设置“不活动后关机”延迟时间,并配置打印机以使用 1 瓦或更少电量 ................................... 50
配置“延迟关机”设置 ................................................................................................................................. 51
更新固件 ................................................................................................................................................................................. 52
使用固件更新实用程序更新固件 ............................................................................................................... 52
8 解决问题 ................................................................................................................................................................................................. 53
客户支持 ................................................................................................................................................................................. 54
激光警告 ................................................................................................................................................................................. 55
解释控制面板指示灯模式 ................................................................................................................................................. 56
恢复工厂默认设置 ............................................................................................................................................................... 60
将显示“碳粉盒中碳粉不足”或“碳粉盒中碳粉严重不足”消息 ..................................................................... 61
更改“严重不足”设置 ................................................................................................................................. 61
订购耗材 ............................................................................................................................................................ 62
打印机不拾纸或进纸错误 ................................................................................................................................................. 63
简介 ..................................................................................................................................................................... 63
产品不拾纸 ....................................................................................................................................................... 63
产品一次拾起多张纸 ..................................................................................................................................... 63
清除卡纸 ................................................................................................................................................................................. 64
简介 ..................................................................................................................................................................... 64
卡纸位置 ............................................................................................................................................................ 64
频繁发生或重复发生卡纸现象? ............................................................................................................... 65
清除进纸盘中的卡纸 ..................................................................................................................................... 67
清除产品内的卡纸 .......................................................................................................................................... 69
清除输出区域的卡纸 ..................................................................................................................................... 71
改善打印质量 ........................................................................................................................................................................ 73
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简介 ..................................................................................................................................................................... 73
更新打印机固件 .............................................................................................................................................. 73
使用不同软件程序打印 ................................................................................................................................. 73
检查打印作业的纸张类型设置 .................................................................................................................... 74
检查打印机的纸张类型设置 ................................................................................................... 74
检查纸张类型设置 (Windows) .................................................................................................. 74
检查纸张类型设置 (OS X) .......................................................................................................... 74
检查碳粉盒状态 .............................................................................................................................................. 74
清洁碳粉盒 ....................................................................................................................................................... 75
打印清洁页 ....................................................................................................................................................... 76
直观地检查碳粉盒 .......................................................................................................................................... 76
检查纸张和打印环境 ..................................................................................................................................... 76
第 1 步:使用符合 HP 规格的纸张 ........................................................................................ 76
第 2 步:检查环境 ...................................................................................................................... 77
调整打印浓度 ................................................................................................................................................... 77
解决打印质量问题 ............................................................................................................................................................... 79
简介 ..................................................................................................................................................................... 79
打印质量问题故障排除 ................................................................................................................................. 79
提高复印和扫描质量 .......................................................................................................................................................... 86
简介 ..................................................................................................................................................................... 86
检查扫描仪玻璃板上是否有灰尘和污渍 .................................................................................................. 86
检查纸张设置 ................................................................................................................................................... 86
针对文本或图片优化 ..................................................................................................................................... 87
边到边复印 ....................................................................................................................................................... 87
解决无线网络问题 ............................................................................................................................................................... 88
简介 ..................................................................................................................................................................... 88
无线连接检查清单 .......................................................................................................................................... 88
完成无线配置后打印机不打印 .................................................................................................................... 89
打印机不打印且计算机安装了第三方防火墙 ......................................................................................... 89
移动无线路由器或打印机后无线连接不起作用 .................................................................................... 89
无法将多台计算机连接至无线打印机 ...................................................................................................... 89
无线打印机在连接至 VPN 时断开通信 ...................................................................................................... 89
网络未显示在无线网络列表中 .................................................................................................................... 90
无线网络未运行 .............................................................................................................................................. 90
执行无线网络诊断测试 ................................................................................................................................. 90
减少无线网络干扰 .......................................................................................................................................... 91
索引 .............................................................................................................................................................................................................. 93
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