用户指南www.hp.com/support/ljM14LaserJet Pro M14-M17
HP LaserJet Pro M14-M17
用户指南
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目录
1 打印机概述 ............................................................................................................................................................................................... 1
警告图标 ................................................................................................................................................................................... 2
打印机视图 .............................................................................................................................................................................. 3
打印机前视图 ..................................................................................................................................................... 3
打印机后视图 ..................................................................................................................................................... 3
控制面板视图 ..................................................................................................................................................... 4
基本型号 .......................................................................................................................................... 4
无线型号 .......................................................................................................................................... 5
打印机规格 .............................................................................................................................................................................. 5
技术规格 .............................................................................................................................................................. 6
支持的操作系统 ................................................................................................................................................. 6
移动打印解决方案 ............................................................................................................................................ 7
打印机尺寸 .......................................................................................................................................................... 7
功耗、电气规格和噪声发射 .......................................................................................................................... 8
操作环境范围 ..................................................................................................................................................... 8
打印机硬件设置与软件安装 ............................................................................................................................................... 9
2 纸盘 .......................................................................................................................................................................................................... 11
简介 .......................................................................................................................................................................................... 12
在纸盘中装入纸张 ............................................................................................................................................................... 12
进纸盘 ................................................................................................................................................................ 12
装入并打印信封 ................................................................................................................................................................... 13
简介 ..................................................................................................................................................................... 13
打印信封 ............................................................................................................................................................ 13
信封方向 ............................................................................................................................................................ 13
装入并打印标签 ................................................................................................................................................................... 14
简介 ..................................................................................................................................................................... 14
手动装入标签 ................................................................................................................................................... 14
标签方向 ............................................................................................................................................................ 14
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3 耗材、附件和部件 ............................................................................................................................................................................... 15
订购耗材、附件和部件 ...................................................................................................................................................... 16
订购 ..................................................................................................................................................................... 16
耗材和附件 ....................................................................................................................................................... 16
更换碳粉盒 ............................................................................................................................................................................ 17
墨盒信息 ............................................................................................................................................................ 17
取下并更换碳粉盒 .......................................................................................................................................... 17
4 打印 .......................................................................................................................................................................................................... 21
打印任务 (Windows) ............................................................................................................................................................. 22
如何打印 (Windows) ........................................................................................................................................ 22
手动执行双面打印 (Windows) ...................................................................................................................... 23
每张打印多页 (Windows) ............................................................................................................................... 24
选择纸张类型 (Windows) ............................................................................................................................... 24
打印任务 (OS X) ..................................................................................................................................................................... 25
如何打印 (OS X) ................................................................................................................................................ 25
手动执行双面打印 (OS X) .............................................................................................................................. 25
每张打印多页 (OS X) ....................................................................................................................................... 25
选择纸张类型 (OS X) ....................................................................................................................................... 26
移动打印(仅限无线型号) ............................................................................................................................................. 27
简介 ..................................................................................................................................................................... 27
Wi-Fi Direct ......................................................................................................................................................... 27
启用或禁用 Wi-Fi Direct ............................................................................................................. 28
更改打印机 Wi-Fi Direct 名称 ................................................................................................... 29
AirPrint ................................................................................................................................................................. 29
Android 嵌入式打印 ......................................................................................................................................... 30
5 管理打印机 ............................................................................................................................................................................................ 31
更改打印机连接类型 (Windows) ...................................................................................................................................... 32
通过 HP 内嵌式 Web 服务器 (EWS) 和 HP 设备工具箱 (Windows) 进行高级配置 ................................................ 33
使用 OS X 的 HP Utility 进行高级配置 ............................................................................................................................. 35
打开 HP Utility ................................................................................................................................................... 35
HP Utility 功能 ................................................................................................................................................... 35
配置 IP 网络设置 .................................................................................................................................................................. 37
简介 ..................................................................................................................................................................... 37
打印机共享免责声明 ..................................................................................................................................... 37
查看或更改网络设置 ..................................................................................................................................... 37
在网络上给打印机重命名 ............................................................................................................................. 37
手动配置 IPv4 TCP/IP 参数 ............................................................................................................................. 38
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打印机安全功能 ................................................................................................................................................................... 39
简介 ..................................................................................................................................................................... 39
使用 HP 嵌入式 Web 服务器分配或更改系统密码 ................................................................................. 39
节能设置 ................................................................................................................................................................................. 41
简介 ..................................................................................................................................................................... 41
设定“不活动之后睡眠/自动关闭”设置 ................................................................................................ 41
设置“不活动后关机”延迟时间,并配置打印机以使用 1 瓦或更少电量 ................................... 42
配置“延迟关机”设置 ................................................................................................................................. 43
更新固件 ................................................................................................................................................................................. 44
使用固件更新实用程序更新固件 ............................................................................................................... 44
6 解决问题 ................................................................................................................................................................................................. 45
客户支持 ................................................................................................................................................................................. 46
激光警告 ................................................................................................................................................................................. 47
解释控制面板指示灯模式 ................................................................................................................................................. 48
恢复工厂默认设置 ............................................................................................................................................................... 50
将显示“碳粉盒中碳粉不足”或“碳粉盒中碳粉严重不足”消息 ..................................................................... 51
更改“严重不足”设置 ................................................................................................................................. 51
订购耗材 ............................................................................................................................................................ 52
打印机不拾纸或进纸错误 ................................................................................................................................................. 53
简介 ..................................................................................................................................................................... 53
产品不拾纸 ....................................................................................................................................................... 53
产品一次拾起多张纸 ..................................................................................................................................... 53
清除卡纸 ................................................................................................................................................................................. 54
简介 ..................................................................................................................................................................... 54
卡纸位置 ............................................................................................................................................................ 54
频繁发生或重复发生卡纸现象? ............................................................................................................... 55
清除进纸盘中的卡纸 ..................................................................................................................................... 57
清除产品内的卡纸 .......................................................................................................................................... 59
清除输出区域的卡纸 ..................................................................................................................................... 61
改善打印质量 ........................................................................................................................................................................ 63
简介 ..................................................................................................................................................................... 63
更新打印机固件 .............................................................................................................................................. 63
使用不同软件程序打印 ................................................................................................................................. 63
检查打印作业的纸张类型设置 .................................................................................................................... 64
检查打印机的纸张类型设置 ................................................................................................... 64
检查纸张类型设置 (Windows) .................................................................................................. 64
检查纸张类型设置 (OS X) .......................................................................................................... 64
检查碳粉盒状态 .............................................................................................................................................. 64
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清洁碳粉盒 ....................................................................................................................................................... 65
打印清洁页 ....................................................................................................................................................... 66
直观地检查碳粉盒 .......................................................................................................................................... 66
检查纸张和打印环境 ..................................................................................................................................... 66
第 1 步:使用符合 HP 规格的纸张 ........................................................................................ 66
第 2 步:检查环境 ...................................................................................................................... 67
调整打印浓度 ................................................................................................................................................... 67
解决打印质量问题 ............................................................................................................................................................... 69
简介 ..................................................................................................................................................................... 69
打印质量问题故障排除 ................................................................................................................................. 69
解决无线网络问题 ............................................................................................................................................................... 76
简介 ..................................................................................................................................................................... 76
无线连接检查清单 .......................................................................................................................................... 76
完成无线配置后打印机不打印 .................................................................................................................... 77
打印机不打印且计算机安装了第三方防火墙 ......................................................................................... 77
移动无线路由器或打印机后无线连接不起作用 .................................................................................... 77
无法将多台计算机连接至无线打印机 ...................................................................................................... 77
无线打印机在连接至 VPN 时断开通信 ...................................................................................................... 77
网络未显示在无线网络列表中 .................................................................................................................... 78
无线网络未运行 .............................................................................................................................................. 78
执行无线网络诊断测试 ................................................................................................................................. 78
减少无线网络干扰 .......................................................................................................................................... 79
索引 .............................................................................................................................................................................................................. 81
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