SFO/KDDI/Start guide SOL24_Torisetu_E.fm Page 1 Tuesday, January 14, 2014 1:21 PM Preface Thank you for buying "XperiaTM Z Ultra" (simply called the "product" from here on). Before using the product, read "Basic Manual" (this manual) and "取扱説明書（詳細版） (Full Instruction Manual)" (Japanese) to ensure safe use and handling. About Operating Instructions ■ Basic Manual (this manual) Handles only basic operations for main features. For detailed descriptions on various functions, refer to the "Instruction Manual" (Japanese) application installed on the product or "取扱説明書（詳細版） (Full Instruction Manual) (Japanese)" available on the au homepage. http://www.au.kddi.com/support/mobile/guide/manual/ ･ Company names and product names referred to in this manual are trademarks or registered trademarks of respective companies. The TM, ® marks may be omitted in this manual. ■ "Instruction Manual" (Japanese) application This product allows you to use the "Instruction Manual" (Japanese) application on the product to confirm detailed operational procedures. Certain functions can be directly activated from the application screens on which their operations are described. ][お客さまサポート From the Home screen, [ (Customer support)][Basic Manual] (Japanese) ･ When you activate for the first time, follow the onscreen instructions to download and install application. a ･ AC adapter ･ microUSB cable ･ microSD memory card ･ Earphones ❖Information ･ Purchase a specified charger (sold separately). ･ Illustrations used in this manual are just images for explanations. They may be different from actual ones. Getting Ready Names and functions of parts a Second microphone: a b Reduces noise to make easy to listen. b Bluetooth®/Wi-Fi®/GPS antenna part*1 c Proximity sensor: Switches touch panel on and off to prevent from erroneous operation during a call/Auto-control for display brightness d Front camera e Earpiece f Notification LED g Display (Touch panel) h Microphone/speaker i Headset connection terminal j microSD memory card/au Micro IC Card (LTE) slot k Power key/Screen lock key:P l Volume key/Zoom key/Shutter key c d fe i j k l g h Basic Manual ■ Using 災害情報／義援金サイト (Disaster information/Donation website) You can check history of Disaster and Evacuation Information delivered by local government, disaster information portal, donation website, etc. 1 au災害対策 (au Disaster Countermeasure) menu[災害情 報／義援金サイト (Disaster information/Donation website)]Follow the onscreen instructions Do you have everything? Before your start using the product, make sure that you have all the following packaged with the product. ･ XperiaTM Z Ultra*1 ･ Desktop Holder (SOL24PUA)*1 ･ Sony Mobile TV antenna cable 01 （01SOHSA） *1 Including warranty ･ 取扱説明書 (Instruction Manual) (Japanese) ･ XperiaTM Z Ultraのご利用にあたっての注意事項 (Cautions on using XperiaTM Z Ultra) (Japanese) ･ 携帯電話機の比吸収率などについて (Radio Frequency (RF) exposure and Specific Absorption Rate (SAR)) (Japanese) ･ 設定ガイド (Setting Guide) (Japanese) The following items are not included in the package. ■ For Those Requiring an English Instruction Manual You can download the English version of the Basic Manual from the au website (available from approximately one month after the product is released). Download URL: http://www.au.kddi.com/support/mobile/ guide/manual/ Safety Precautions Before you start using the product, make sure to read the "Cautions on using XperiaTM Z Ultra" to ensure correct use. Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage: http://www.au.kddi.com/support/mobile/trouble/repair When using the product ･ Communication is not possible even inside the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication is sometimes not possible in poor reception areas. Communication is sometimes interrupted if you move into a poor reception areas during communications. ･ Since this product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated (Though LTE/CDMA/GSM/UMTS system has highly secure confidential communication features). ･ This product is compatible with the international roaming service. Each network service described in this manual varies depending on the area and service content. For details, refer to the "Instruction Manual" (Japanese) application installed on the product or "取扱説明書（詳細版） (Full Instruction Manual)" (Japanese) available on the au homepage. ･ Since this product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law. ･ The IMEI information of the cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone. ･ Take care not to inconvenience people around you when you use the product in a public place. ･ Before you start using the product overseas, check the relevant laws and regulations of the country/region you visit. ･ When the product is used by a child, parents or guardians should thoroughly read the "Basic Manual" "Cautions on using XperiaTM Z Ultra" and "Specific Absorption Rate (SAR) of cell phones" and teach the child how to use it. ■ Use of the product is not allowed in the following places! ･ Do not use a cell phone while driving a car or riding a motorbike or bicycle. Failure to do so might cause a traffic accident. Use of a cell phone while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations. ･ Do not use this product while you are aboard an airplane. Use of electric devices transmitting radio waves in airplane is prohibited by law. Some airline companies, however, allow their passengers to use cell phones. For details, contact the airline company you use. Regarding notations used in this document ･ In this manual, keys (key icons) are represented by simplified illustrations such as x, y, r, P. ･ Operations of tapping menu items/icons/buttons on the screen etc. are indicated as [(name of the item etc.)]. ･ Screen illustrations shown in this manual may look different from the actual screens. In some cases, minor details or a part of a screen may be omitted. ･ In this manual, "microSDTM memory card", "microSDHCTM memory card" and "microSDXCTM memory card" are abbreviated as "microSD memory card" or "microSD". ･ All of the indicated amounts exclude tax unless otherwise specified. ･ "The Company" as appears on the product refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: Sony Mobile Communications Inc. Using au 災害対策 (au Disaster Countermeasure) You can use 災害用伝言板 (Disaster Message Board) service, 緊 急速報メール (Emergency Rapid Mail) service that distributes 緊 急地震速報 (Earthquake Early Warning), 災害・避難情報 (Disaster and Evacuation Information) and 津波警報 (Tsunami Warning), and 災害用音声お届けサービス (Disaster Voice Messaging Service). 1 From the Home screen, [au災害対策 (au Disaster Countermeasure)] au災害対策 (au Disaster Countermeasure) menu appears. ■ Using 災害用伝言板 (Disaster Message Board) Disaster Message Board service enables you to register information of well-being from an area of distress via LTE NET in case of large-scale disaster such as earthquake with a seismic intensity of over 6 lower. 1 au災害対策 (au Disaster Countermeasure) menu[災害 用伝言板 (Disaster Message Board)] ❖Information ･ To register information of well-being, E-mail address (〜ezweb.ne.jp) is required. Set up E-mail address beforehand. ■ Using 緊急速報メール (Emergency Rapid Mail) Emergency Rapid Mail is a service that distributes Earthquake Early Warning or Tsunami Warning delivered from the meteorological bureau or Disaster and Evacuation Information delivered from the government or local public organization to all au cell phones in specified areas simultaneously. When you receive Earthquake Early Warning, ensure your safety and take proper action according to the situation around you. When you receive a Tsunami Warning, draw away from sea coast immediately and evacuate to safe place such as upland or well-built high building. 1 au災害対策 (au Disaster Countermeasure) menu[緊急 速報メール (Emergency Rapid Mail)] ❖Information ･ Reception of Emergency Rapid Mail is notified by a special warning tone and vibration. It is not possible to change the warning tone. *Earthquake Early Warning is notified by warning tone and voice sound ("地震です" (It is an earthquake)), and vibration. ･ Earthquake Early Warning may not arrive before strong tremors in areas near the epicenter. ･ Tsunami Warning is a major tidal wave/seismic sea wave notification delivered from the meteorological bureau to the area including target coast. ･ Disaster and Evacuation Information is a service that distributes bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments. ･ The service is available only in Japan (it cannot be used overseas). ･ No information fee or communication charge is required for receiving Emergency Rapid Mail. ･ KDDI is not liable for damages suffered by customers resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI. ･ Refer to the Japan Meteorological Agency web page for details about distribution of Earthquake Early Warning. http://www.jma.go.jp/ ･ You cannot receive Emergency Rapid Mail when your cell phone is turned off or during a call. ･ Emergency Rapid Mail may not be received when your cell phone is communicating such as while sending/receiving SMS/e-mail or using the browser, or if you are in a place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception. ･ You cannot receive the Emergency Rapid Mail that the reception is failed. ･ This delivery system is different from Earthquake Early Warning provided through TV, radio, or other communication procedures, which means that the time the Earthquake Early Warning arrives may vary. ･ Information from someplace other than your current location may be received. ■ Using 災害用音声お届けサービス (Disaster Voice Messaging Service) Disaster Voice Messaging Service is a service which allows you to record your voice and send someone you want to inform your well-being in case of a large-scale disaster. 1 au災害対策 (au Disaster Countermeasure) menu[災害用 音声お届けサービス (Disaster Voice Messaging Service)] ❖Information ･ To use Wi-Fi®, initial settings via LTE/3G network is required. ･ Voice message can be recorded for up to 30 seconds. ･ Voice messages cannot be saved or played if the product does not have available memory. d e f m n o b u v s t The product is compatible only with au Micro IC Card (LTE). You cannot use the product with an au IC-card or micro au IC card switched from an au cell phone or au smartphone. Do not insert an au Nano IC Card (LTE) with a conversion adapter. Doing so may cause a fault. c au Micro IC Card (LTE) IC (metal) part Front Back m Infrared data port n Camera o Built-in antenna*1 p NFC (FeliCa compatible) antenna*1 q au Micro IC Card (LTE) r Nameplate*2 s mark t Back cover*3 u microUSB connection p q r terminal v Desktop Holder contact terminal w Strap hole x Speaker o wx Attaching/removing the au Micro IC Card (LTE) Before attaching/removing the au Micro IC Card (LTE), make sure to turn off the product. ❖Information ･ Note the following points, otherwise handling the au Micro IC Card (LTE) may cause malfunction or damage. ･ Do not touch the IC (metal) part of the au Micro IC Card Tray 2 Set au Micro IC Card (LTE) into the tray with IC (metal) ), insert the tray with the card into the part facing up ( main unit and press it all the way Pay attention to the orientation of the notch and pressing tray. *1 The antenna is built in. Covering around the antenna by the hand may affect the quality of call/communication. *2 Do not remove the nameplate with stickers of CE mark, FCC ID and IMEI information printed. *3 Back cover is not removable. Removing so forcibly might cause loss of data or a fault. Also, battery is built into the main unit and not removable by customers. au Micro IC Card (LTE) Your phone number etc. is recorded in the au Micro IC Card (LTE). (LTE). ･ Insert in the correct direction. ･ Do not use force to attach or remove. ･ Do not lose the au Micro IC Card (LTE) after it has been removed. ■ Attaching the au Micro IC Card (LTE) 1 Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail, hook the projection of the tray ( ) with your fingernail to slide the tray straight out, then remove the tray from the product Notch IC Tray 3 Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no grooves between the cover and the main unit microSD memory card ■ Removing au Micro IC Card (LTE) 1 Open the cover while hooking the groove of microSD memory card/au Micro IC Card (LTE) slot cover with your fingernail, hook the projection of the tray with your fingernail to slide the tray straight out, then remove the tray from the main unit 2 Remove au Micro IC Card (LTE) out of the tray, insert the tray into the main unit and then press it all the way Pay attention to the direction of pushing the tray. 3 Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit Attaching/Removing microSD memory card ■ Attaching microSD memory card 1 Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail, check the orientation for inserting, and insert it until it clicks Insert the microSD memory card with the contact side down. 2 Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit ❖Information ･ Insert a microSD memory card in the appropriate direction. Inserting a microSD memory card forcefully into the slot could result in failure to remove the microSD memory card or damage. ･ Do not touch the terminal of the microSD memory card. ■ Removing microSD memory card Be sure to unmount microSD memory card before removing. 1 From the Home screen, [ ]→[Settings]→[Storage]→ [Unmount SD card]→[OK] When it is unmounted, " appears on the status bar to notify you that reading and writing from/to the microSD memory card are disabled. SD card safe to remove" 2 Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your finger, press the microSD memory card all the way until it clicks, then pull out the microSD memory card slowly " Removed SD card" appears on status bar to inform that the microSD memory card is removed. 3 Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit g h i j k l m Charging When you purchase your product, the internal battery is not fully charged. Charge the battery before use. Notification LED Common AC adapter 04 (sold separately) 4 When charging is complete, lift the product to remove while pressing the Desktop Holder 5 Remove the Common AC Adapter 04 (sold separately) from the outlet ❖Information ･ When the charging starts, notification LED turns in red/orange/ green according to the battery level. Green LED indicates that the battery charge reaches 90 percent or more. To check the battery level, see the status bar in the top of the Home screen. Alternatively, from the Home screen, [ ][Settings][About phone][Status] and see "Battery level". When the battery charge reaches 100 percent, "100%" is shown on the status bar and "Battery level" , "Charged" appears on the unlock screen. ･ When the battery level becomes low, a pop-up window "Connect charger" appears. Tap "Battery info" to check battery usage etc. ･ When you start charging with the product powered off, the power turns on even though operation is not available. Do not charge the battery in a place where the use is prohibited such as in airplane or hospital. ･ It may take longer to complete for charging with a PC or while using the camera function. ■ Charging with the Desktop Holder Charging with the supplied Desktop Holder (SOL24PUA) and Common AC Adapter 04 (sold separately) is explained. AC 100V outlet microUSB connection terminal Magnetic Connector Desktop Holder microUSB plug 1 Insert the microUSB plug of Common AC Adapter 04 (sold separately), with the engraved side (▲) facing up, straight into the microUSB connection terminal of the Desktop Holder 2 Insert the power plug of Common AC Adapter 04 (sold separately) into an outlet 3 Install the product to the Desktop Holder and move it left or right until it clicks When the product and the magnetic connector of the Desktop Holder are connected correctly, the notification LED of the product turns on. ❖Information ･ You cannot charge the battery by connecting the Desktop Holder to a PC. ･ Be sure to attach the supplied attachment to the Desktop holder when charging. If the product is installed without the attachment attached, charging fails. ･ Replace the attachment as required. Depending on cover you use, charging may fail. ■ Charging with the AC Adapter Charging with Common AC Adapter 04 (sold separately) is explained. Notification LED Groove microUSB plug Common AC adapter 04 (sold separately) AC 100V outlet 1 Open the microUSB connection terminal cover of the product while hooking the groove with your fingernail, and insert the microUSB plug of Common AC Adapter 04 (sold separately), with the engraved side (▲) facing up, straight into the microUSB connection terminal of the product 2 Insert the power plug of Common AC Adapter 04 (sold separately) into an outlet Notification LED lights on the product. 3 When charging is complete, remove the microUSB plug of Common AC Adapter 04 (sold separately) from the product and close the microUSB connection terminal cover firmly 4 Remove Common AC Adapter 04 (sold separately) from the outlet ■ Charging with a PC The followings describe charging procedure by connecting the product to chargeable USB port on a PC using the microUSB cable of Sony Mobile AC adapter 05 (sold separately). 1 Open the microUSB connection terminal cover of the product while hooking the groove with your fingernail, and insert the microUSB plug of the microUSB cable, with the engraved side ( microUSB connection terminal of the product ) facing up, straight into the 2 Insert the USB plug of the microUSB cable into the USB port of a PC Notification LED lights on the product. When a confirmation screen for installation of software appears on the product, tap "Skip". When a screen for new hardware detection etc. appears on the PC, select "Cancel". 3 When charging is complete, remove the microUSB plug of the microUSB cable from the product and close the microUSB connection terminal cover firmly 4 Remove the USB plug of the microUSB cable from the USB port of the PC ❖Information ･ Installation of MTP driver to a PC is required to charge the product with a Microsoft Windows XP PC, since "USB connection mode" is set to "Media transfer mode (MTP)" by default. Install Windows Media Player 10 or later to install MTP driver. Turning on (Initial settings) Turning the power on 1 P (over 1 sec) The product vibrates and after a while the lock screen appears. 2 Swipe the screen up or down ■ Turning the power off 1 P (over 1 sec) 2 [Power off][OK] ❖Information ･ Press P for over 1 second and long-touch "Power Off" [OK] to restart product in safe mode. ■ Force-quitting 1 Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail, press the OFF button (RED) with a fine-tipped object for approximately three seconds, and release your finger after it vibrates three times ][お客さま for au service etc., from the Home screen, [ サポート (Customer support)][au Easy Setting]. Screen Lock When the screen lock is set, the backlight turns off to avoid the keys and touch panel from false operations. ･ When the specified time elapses, the product's screen backlight turns off automatically and screen lock is activated. OFF button (RED) Groove ❖Information ･ Alternatively, press and hold P and upper part of the volume key at the same time for approximately three seconds, and release your finger after it vibrates three times. ･ Pressing the OFF button (RED) by a sharp object such as needle may cause malfunction. Initial settings When you turn on the product for the first time, swipe (flick) the screen up or down to unlock screen lock and follow the onscreen instructions to set language, functions, service, etc. For details, refer to "Setting Guide". ❖Information ･ Setup items can be set or changed later as required. To ] change the language later, from the Home screen, [ [設定 (Settings)][言語と入力 (Language & input)][地域 ／言語 (Language)]. To make settings, from the Home screen, [ ][Settings][Setup guide]. To make settings 1 While the screen is displayed, P ■ Unlocking screen The unlock screen appears when turning the power on or the backlight on by pressing P. 1 Swipe (flick) the screen up or down on the lock screen ❖Information ･ Drag " " left to activate the camera, drag " " right and "to add widgets such as calendar, clock, etc. then tap " on the lock screen. Basic Operation Key icons The followings are the main functions of x, y, r keys located at the bottom of the screen. xx y r n o p q r s t 

■ Drag Keep touching an item or icon, trace it to the desired direction to move. f基本機能フォルダ (Basic functions folder) (Settings, LISMO, YouTube, Maps, Alarm & clock, Calendar, Osaifu-Keitai, SMS) Wallpapers (XperiaTM's Wallpaper) g Application key Adding to Home screen/Editing Home screen You can change wallpaper or theme of the Home screen and add/delete/move shortcuts of applications, widgets, folders, etc. on the Home screen. ･ You can add wallpapers by downloading from websites. 1 Long-touch an area of the Home screen where no icons are displayed Alternatively, pinch-in on the Home screen. 2 Widgets Apps Wallpapers Album Add a widget on the Home screen. Add a shortcut of an application, a setting screen, etc. on the Home screen. Select an image from albums to set as a wallpaper. ･ To set image range, drag etc. to adjust cropping area and tap "Crop". Live Wallpapers Select a content from albums to set as a wallpaper. Slide Flick (swipe) Pinch Home screen Home screen consists of multiple screens. Slide/flick left or right to switch them. The center screen is the default screen to operate. Tap y to return to the Home screen any time. a Home screen position a Indicates which screen of the five Home screens you are in. b Widgets c Wallpapers d Shortcuts (Applications) e Media folders (WALKMAN, Movies, Album, PlayStation Mobile, Fm radio, TV b c d e gd d b f v Select an image to set as a wallpaper. ･ Images displayed to the right of "Albums"/"Live Wallpapers" are "XperiaTM's Wallpaper". Set the Home screen image or the unlock screen image. Themes ■ Adding a folder 1 From the Home screen, long-touch an icon 2 Drag the icon onto another icon ■ Deleting shortcuts/widgets/folders 1 From the Home screen, long-touch an icon or a folder you want to delete appears at the bottom of the screen. 2 Drag the icon or the folder to " " To delete a folder, tap "Delete". It also deletes shortcuts etc. in the folder. ❖Information ･ Long-touch a shortcut, widget, or folder icon to move. Using the Applications screen You can call up functions from the Applications screen. Application icons installed to the product are also displayed. ･ When you tap application icons to use respective functions, you may incur communication charges depending on the function. ■ Starting an application 1 From the Home screen, [ ] The Applications screen appears. Slide or flick left or right to switch the Applications screen. 2 Tap an application to use Some applications are stored in a folder. , , ■ Main applications Phone, Contacts E-mail, SMS Browser Settings Calendar , , Play Store Camera, Album Maps Google, Voice Search Basic Manual ■ Downloading applications You can download applications such as convenient tools and games from the Google Play and install them to use on the product. ･ To use Google Play, you need to set a Google account. For details, refer to "Setting Guide". ■ Deleting (uninstalling) applications Before deleting installed applications, back up contents related to the application that you want to save including data saved in the application. ❖Information ･ Some applications may not be deleted. Knowing the status of the product ■ Status bar The status bar is located at the top of the product screen. On the left of the status bar, notification icons appear to inform missed calls, new mails, operations in progress, etc., and on the right, status icons appear to indicate the status of the product. ■ Examples of notification icon New Gmail message New PC mail message New E mail (@ezweb.ne.jp) message New SMS/Receiving notification service message, New Receiving notification Talking*1/ Calling*1/ Receiving Missed call USB connecting Wi-Fi®open network available *1 Appears when switched to another screen such as the Home screen. ■ Main status icons , Signal level (Level 4, Out of service area) , , , , Data communication status (LTE available, 3G available) Battery level (100%, Charging) Silent mode (Vibration, Mute) Airplane mode is activated. Wi-Fi®connected, Wi-Fi®communicating ■ Notification panel If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding applications. ❖Information ･ To delete a notification, tap "Clear" or flick the notification left or right to delete from the list. ･ Some notifications may not be deleted depending on the content. ･ When you set screen lock to "Swipe", slide the status bar downward to check the Notification panel without unlocking the screen. ■ Notification LED Notification LED informs charging prompt, battery level while charging, missed calls, new mails, etc. by turning on or flashing. Status Red Orange Description The battery is charging when the remaining battery level is 14% or lower. The battery is charging when the remaining battery level is 15% - 89%. SFO/KDDI/Start guide SOL24_Torisetu_E.fm Page 2 Tuesday, January 14, 2014 1:21 PM x Back y Home r Recently used applications Return to the previous screen. Close a dialog box, menu, or the Notifications panel. Display the Home screen. Long-touch and drag it to " "Google" application. Display recently used applications on a list and activate or delete them from the list. Also, you can use and set small apps. " to activate Using the touch panel The display on the product is a touch panel operated by touching it with your finger. ■ Tap/Double-tap Tap: Gently touch a screen and then immediately release your finger. Double tap: Tap the same position twice. ■ Long-touch Keep touching an item with your finger. ■ Slide While your finger is gently touching the screen, trace it to the desired direction to move over. ■ Flick (swipe) Operate the screen by quickly moving (flicking) your finger up, down, right, or left. ■ Pinch Touch the screen with two fingers and widen (pinch-out) or narrow (pinch-in) the fingers' distance. u Description Status Green The battery is charging when the remaining battery level is 90% or higher. The remaining battery level is 14% or lower. Flashing red Flashing white *1 Notification LED flashes when backlight turned off and lock Indicates missed call, New Gmail message, new SMS message.*1 screen is displayed. ❖Information ･ When the remaining battery is not sufficient for turning the product ON, pressing P makes LED flash red three times. ･ When you start charging with the product powered off, the notification LED turns in red. When the status of battery appears on the display, however, the notification LED lights in color for indicating the battery level. ■ Checking own phone number 1 From the Home screen, [ 2 [About phone][Status] ][Settings] The phone number of the product is shown under "My phone number". ❖Information ･ Alternatively, from the Home screen, [ [Myself] to check your phone number. For the first activation of Contacts, tap "Done" on the Setup wizard screen. ] [Contacts] ■ Setting the Silent Mode Set the ringtone volume to 0. Note that setting the product to Silent mode does not mute sounds for shutter, playback of w x y z A video or music, alarm, etc. And adjusting the volume of "Ringtone & notifications" in Sound settings or pressing upper part of volume key cancels Silent mode. 1 P (over 1 sec) 2 [ ]/[ ] Tap " " to set mute (ringtone volume 0) and tap " " to set vibrator. ❖Information ･ Alternatively, slide the status bar downward [ set Silent mode. ]/[ ] to ■ Setting Airplane mode When airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi® function, Bluetooth® function, NFC Reader/Writer, P2P function) are turned off. 1 P (over 1 sec) u[Airplane mode] ❖Information ･ Slide the status bar downward Tap "Airplane" to switch the airplane mode on or off. Entering characters Use software keyboard to enter characters. The software keyboard appears when you tap the entry field for registering a contact, composing a mail, etc. ■ Switching keyboards To input Japanese, use "XperiaTM Japanese keyboard" switching five input types of "Phonepad", "QWERTY keyboard", "Japanese syllabary", "Kana handwriting", "Kanji handwriting". 1 Tap a character input box 2 Long-touch or flick up " " " for Kanji handwriting. ]/[ ]/[ ]/[ ] Tap " 3 [ ]/[ The keyboard switches to Phonepad/QWERTY keyboard/ Japanese syllabary/Kana handwriting/Kanji handwriting. ❖Information ･ Word suggestions or direct conversion candidates for the entered characters appear. Tap a word to enter. " to delete the character before the cursor. ･ Tap " ･ Long-touch or flick up " etc. from the displayed list. Tap " " to enter symbols, facemarks " for Kanji handwriting. ･ On the Phonepad, you can enter characters by flicking a key up/down/left/right besides repeatedly tapping the key (toggle input). " at the bottom left of the screen to hide the software ･ Tap " keyboard. Support Introduction of related accessories For details, refer to the instruction manual for each device. ･ Desktop Holder (SOL24PUA) ･ Sony Mobile TV antenna cable 01(01SOHSA) ･ Sony Mobile AC adapter 05 (EP880) (sold separately) ･ Common AC Adapter 04 (0401PWA) (sold separately) ❖Information ･ For the latest information on accessories, visit the au homepage (http://www.au.kddi.com/) or contact the Customer Service Center. ･ Accessories described on this page can be purchased from the au Online Shop. http://auonlineshop.kddi.com/ Troubleshooting Before you assume that the product is malfunctioning, check the following: Symptom Power is not turned on even though P is pressed. The power goes off. The power turns off while activation screen is displayed. The screen freezes and the power cannot be turned off. What you should check Is the internal battery charged? Is P pressed for over 1 second? Is the battery running out? Is the battery running out? Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail, press the OFF button (RED) with a fine-tipped object for approximately three secondsu release your finger after it vibrates three times. Alternatively, press and hold P and upper part of volume key at the same time for approximately three seconds, and release your finger after it vibrates three times. Symptom What you should check Symptom What you should check (Out of service area) appears. Cannot charge the battery (Notification LED does not light, the battery icon does not change into charging). Cannot operate key/ touch panel. Cannot operate touch panel as intended. Charging is not complete. A message such as "charge the battery" appears. Is the product out of the service area or in an area where the signal is weak? Is the built-in antenna covered with hand? Is the specified charging equipment (sold separately) attached properly? Is the power turned on? Is "Screen lock" set? Turn off the power and then turn it on again. Are you operating with gloved hands? Are you operating with a fingernail or foreign object on the operating screen? Is the temperature of the product raised or very low? The battery is almost dead. Battery usage time is short. The screen backlight turns off in a short while. Display is dark. Screen response is slow when you tap on the screen/press the keys. Cannot recognize a microSD memory card. Is the battery fully charged? Charge until the notification LED turns green. Is the internal battery end-of-life? Is the product used for a long period at places where appears? Is set "Sleep" period too short? (out of range) Is "Brightness" set to dark? Is the proximity sensor covered by fingers or sticker? When a large amount of data is saved in the product or transferring large- size data between the product and microSD memory card, the screen response may be delayed. Is the microSD memory card inserted properly? Is the microSD memory card unmounted? For more details, visit au Customer Support site of au homepage. http://www.au.kddi.com/support/mobile/trouble/repair Updating Software You can update the product to the most recent software for optimal performance and to get the latest enhancements. ･ You are charged for data communication when connecting to the Internet from the product by using packet communication. ･ You are recommended to back up your data before updating software. ･ For details, visit http://www.sonymobile.co.jp/support/ or refer to the "Instruction Manual" (Japanese) application or "取扱説明書（詳細版） (Full instruction manual)" (Japanese) available on au homepage. ■ Downloading and updating software Update files can be downloaded from the Internet web site via wireless communication into the product directly. ･ To download software updates only via Wi-Fi®, from the ][ツール (Tool)][Update Home screen, [ Center][ ][Settings] Mark "Update via Wi-Fi only". If you unmark "via Wi-Fi only" for updating, note that when Wi- Fi® communication becomes unstable, packet communication takes the place automatically, which may apply communication fees. 1 From the Home screen, [ ][ツール (Tool)][Update Center] ] 2 Tap "System" tab[ ■ Connecting to a PC for updating software You can update software using PC Companion to be installed from the product. ･ Install PC Companion to your PC beforehand. B C D E F G H For inquiries, call: Customer Service Center For general information and charges (toll free) From fixed-line phones: 0077-7-111 From au cell phones: 157 without area code For loss or theft and operation information (toll free) From fixed-line phones: 0077-7-113 In case above numbers are not available (toll free). 0120-977-033 (except Okinawa) 0120-977-699 (Okinawa) From au cell phones: 113 without area code Secure cell phone support center For loss, theft, damage. From a land-line phone/an au cell phone, 0120-925-919 (toll free) Business hours 9:00−21:00 (7 days a week) Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources. Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: Sony Mobile Communications Inc. December 2013, 1st Edition 1279-6807.1 After-sales service ■ When asking for repair For repair, contact Secure cell phone support center. During the warranty period Outside the warranty period Repairs will be done based on the terms of services of the free-of-charge repair warranty described on the warranty card. We shall repair the product for a charge as requested by the customer if repair renders it usable. ❖Information ･ Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost. ･ Recycled parts that meet the Company's quality standards are sometimes used for repair. ･ Collected au cell phones by Replacement cell phone delivery service which you used before are recycled to cell phones for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers. ■ Performance parts for repair The Company retains performance parts for repair of the XperiaTM Z Ultra main unit and its peripherals for four years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product. ■ Warranty card At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place. ■ Secure cell phone support plus LTE An after-sales service membership program on a monthly basis called "Secure cell phone support plus LTE" (monthly fee: 380 yen tax excluded) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Secure cell phone support center. ❖Information ･ You can apply for membership only at the time of purchasing your au cell phone. ･ Once you cancel the membership, you cannot reapply for it until you purchase an au cell phone next time. ･ Note that when changing the model or purchasing an extra cell phone, this service only covers the most recently purchased au cell phone. ･ When an au cell phone is handed over to you or someone else, the Secure cell phone support plus LTE membership is also handed over to the successor of the cell phone. ･ When you get a new au cell phone by changing the model or purchasing an extra cell phone, the "Secure cell phone support plus"/"Secure cell phone support plus LTE" membership for the old au cell phone is automatically canceled. ･ Service contents are subject to change without notice. ■ au Micro IC Card (LTE) The au Micro IC Card (LTE) is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit. ■ After-sales service If you are unsure about anything regarding after-sales service, contact the following service contact. Customer Service Center (for service canceling procedure or operation in case of loss or theft) From a land-line phone, From an au cell phone, 113 without area code (toll free) 0077-7-113 (toll free) Secure cell phone support center (for loss, theft, damage) From a land-line phone/From an au cell phone, 0120-925-919 (toll free) Business hours 9:00 – 21:00 (7 days a week) ■ au after-sales service information Replacement cell phone delivery service Secure cell phone support plus LTE members Spontaneous failure 1st year Free of charge Spontaneous failure 2nd year or later Partially damage, water soak, irreparable damage, theft or loss Customer charge 1st: 5,000 yen 2nd: 8,000 yen Non-Secure cell phone support plus LTE members Spontaneous failure 1st year Spontaneous failure 2nd year or later Partially damage, water soak, irreparable damage, theft or loss No recompense Holding over and repair Secure cell phone support plus LTE members Spontaneous failure 1st year Free of charge Spontaneous failure 2nd year or later Partially damage Water soak, irreparable damage Theft, loss Free of charge (three-year warranty) Customer charge Upper limit: 5,000 yen Customer charge 10,000 yen No recompense Non-Secure cell phone support plus LTE members Spontaneous failure 1st year Free of charge Spontaneous failure 2nd year or later Partially damage Water soak, irreparable damage Actual cost Theft, loss No recompense (model change) * Charge amounts are all tax excluded I J K L ❖Information Replacement cell phone delivery service ･ When you have trouble with your au cell phone, replacement cell phone (same model, same color) is delivered by calling to. Return your damaged cell phone within 14 days after replacement cell phone is delivered. ･ Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the past year at the subscription to this service, it will be 1st and if you use, it will be 2nd. * For details, refer to au homepage. Holding over and repair ･ Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service. ･ You cannot receive a refund for replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing. Main specifications Display Weight Dimension (W x H x T) Approx. 6.4 inches TRILUMINOS® Display for mobile Approx. 16.77 million colors 1,080 x 1,920 dots Approx. 214 g (with internal battery) Approx. 92 mm x 179 mm x 6.5 mm (thickest part approx. 6.8 mm) M Continuous call time Continuous stand-by time In Japan Overseas (GSM) In Japan Overseas (GSM) Charging time Continuous Full Seg watching time Continuous 1Seg viewing time Continuous tethering time Wi-Fi® tethering maximum connection number Approx. 1,420 min. Approx. 870 min. Approx. 710 hours (LTE) Approx. 740 hours (3G) Approx. 830 hours Using Common AC Adapter 04 (sold separately): Approx. 160 min. Approx. 4 hours 00 min. Approx. 5 hours 30 min. Approx. 660 min. (LTE on WAN) Approx. 890 min. (3G on WAN) 10 ❖Information ･ The continuous call time, continuous stand-by time,　 continuous Full Seg watching time, continuous 1Seg viewing time and continuous tethering time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings. N