DELL笔记本电脑-Inspiron 2800说明书.pdf

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Contents

Setting Up

Connecting a Printer

Installing the Printer Driver

Parallel Printer

USB Printer

Turning Off the Computer

Windows Millennium Edition (Me) and Windows 2000

Windows 98

Using the Media Bay

Swapping Devices While the Computer Is Turned Off

Swapping Devices While Windows Is Running

Setting Up the APR to Connect to a Network

Setting Up the APR for Windows Me and Windows 98

Setting Up the APR for Windows 2000

Solving Problems

Finding Solutions

Accessing Help Files

Power Problems

Start-Up Error Messages

Video and Display Problems

If the display is blank

If the display is difficult to read

Sound and Speaker Problems

Integrated Speakers

External Speakers

Printer Problems

If you cannot print to a parallel port printer

If you cannot print to a USB printer

Modem Problems

Scanner Problems

Touch Pad Problems

External Keyboard Problems

Unexpected Characters

Drive Problems

If you cannot save a file to a floppy disk

If you cannot play a music CD or install a program from a CD

If you cannot play a DVD movie

If the CD-RW drive stops writing

If you have a hard drive problem

Network Problems

Windows Error Messages

General Program Problems

A program crashes

A program stops responding

A solid blue screen appears

Internet Connection Problems

E-Mail Problems

If Your Computer Gets Wet

If You Drop or Damage Your Computer

Resolving Other Technical Problems

Reinstalling Drivers and Utilities

Reinstalling Windows

Reinstalling Windows Me and Windows 98

Reinstalling Windows 2000

Recreating the Hibernate File (Windows 98 Only)

Boot (Restart) Your Computer With the System Software CD

Delete the Old Hibernate File

Create the Hibernate File

Enable Hibernate Support

Adding Parts

Using the Advanced Port Replicator

Connecting External Devices to the APR

APR Controls and Indicators

Docking the Computer

Undocking the Computer

Monitor Stand

Adding Memory

Replacing a Hard Drive

Returning a Hard Drive to Dell

Using the Floppy Drive as an External Device

Attaching the Composite TV-Out Adapter Cable

Appendix

Specifications

Standard Settings

System Setup Pages

Viewing the System Setup Pages

Contacting Dell

Contact Numbers and Addresses

Returning Items for Warranty Repair or Credit

Regulatory Information

FCC Notices (U.S. Only)

Battery Disposal

NOM Information (Mexico Only)

Información para NOM (únicamente para México)

Warranty and Return Policy Information

Macrovision Product Notice

Index

Dell™ Inspiron™ 3800 Systems SOLUTIONS GUIDE www.dell.com support.dell.com

Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Abbreviations and Acronyms For a complete listing of abbreviations and acronyms, see the Glossary in the Tell Me How help file. Click the Start button, point to Programs, point to Users’ Guides, and then click Tell Me How. ____________________ Information in this document is subject to change without notice. © 2001 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell TravelLite, Inspiron, Dimension, Dell Precision, OptiPlex, Latitude, and DellWare are trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks and Celeron is a trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. March 2001 P/N 595RW Rev. A00

Contents 7 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 7 When Using Your Computer . . . . . . . . . . . . . . . . . . . When Removing or Installing Memory Modules . . . . . . . . . 10 Protecting Against Electrostatic Discharge . . . . . . . . . . . 11 1 Setting Up Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 14 Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 14 Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 14 USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 16 Windows Millennium Edition (Me) and Windows 2000 . . . . . 16 Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Using the Media Bay . . . . . . . . . . . . . . . . . . . . . . . . 17 Swapping Devices While the Computer Is Turned Off . . . . . . 18 Swapping Devices While Windows Is Running . . . . . . . . . . 19 Setting Up the APR to Connect to a Network . . . . . . . . . . . 20 Setting Up the APR for Windows Me and Windows 98 . . . . . 20 Setting Up the APR for Windows 2000 . . . . . . . . . . . . . 21 2 Solving Problems Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Accessing Help Files . . . . . . . . . . . . . . . . . . . . . . . . 26 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Contents 3

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 27 Video and Display Problems . . . . . . . . . . . . . . . . . . . . If the display is blank . . . . . . . . . . . . . . . . . . . . . If the display is difficult to read . . . . . . . . . . . . . . . . Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . Integrated Speakers . . . . . . . . . . . . . . . . . . . . . . External Speakers . . . . . . . . . . . . . . . . . . . . . . . Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . If you cannot print to a parallel port printer . . . . . . . . . . If you cannot print to a USB printer . . . . . . . . . . . . . . 28 28 28 29 29 30 31 31 31 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 32 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 33 Touch Pad Problems . . . . . . . . . . . . . . . . . . . . . . . . 33 External Keyboard Problems . . . . . . . . . . . . . . . . . . . 33 Unexpected Characters . . . . . . . . . . . . . . . . . . . . . . 33 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . If you cannot save a file to a floppy disk . . . . . . . . . . . . If you cannot play a music CD or install a program from a CD . If you cannot play a DVD movie . . . . . . . . . . . . . . . . If the CD-RW drive stops writing . . . . . . . . . . . . . . . . If you have a hard drive problem . . . . . . . . . . . . . . . . 34 34 35 35 36 36 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 37 Windows Error Messages . . . . . . . . . . . . . . . . . . . . . 37 General Program Problems . . . . . . . . . . . . . . . . . . . . A program crashes . . . . . . . . . . . . . . . . . . . . . . . A program stops responding . . . . . . . . . . . . . . . . . . A solid blue screen appears . . . . . . . . . . . . . . . . . . 38 38 38 39 Internet Connection Problems . . . . . . . . . . . . . . . . . . 39 4 Contents

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 40 If Your Computer Gets Wet . . . . . . . . . . . . . . . . . . . . . 40 If You Drop or Damage Your Computer . . . . . . . . . . . . . . 41 Resolving Other Technical Problems . . . . . . . . . . . . . . . . 42 Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . 42 Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . 42 Reinstalling Windows Me and Windows 98 . . . . . . . . . . . 43 Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . 44 Recreating the Hibernate File (Windows 98 Only) . . . . . . . . . 46 Boot (Restart) Your Computer With the System Software CD . . . . . . . . . . . . . . . . . . 46 Delete the Old Hibernate File . . . . . . . . . . . . . . . . . . 47 Create the Hibernate File . . . . . . . . . . . . . . . . . . . . 47 Enable Hibernate Support . . . . . . . . . . . . . . . . . . . . 48 3 Adding Parts Using the Advanced Port Replicator . . . . . . . . . . . . . . . . 50 Connecting External Devices to the APR . . . . . . . . . . . . 50 APR Controls and Indicators . . . . . . . . . . . . . . . . . . 52 Docking the Computer . . . . . . . . . . . . . . . . . . . . . . 52 Undocking the Computer . . . . . . . . . . . . . . . . . . . . 54 Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 54 Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . 58 Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . 60 Using the Floppy Drive as an External Device . . . . . . . . . . . 61 Attaching the Composite TV-Out Adapter Cable . . . . . . . . . . 62 Contents 5

4 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . System Setup Pages . . . . . . . . . . . . . . . . . . . . . . Viewing the System Setup Pages . . . . . . . . . . . . . . . . Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . Contact Numbers and Addresses . . . . . . . . . . . . . . . . Returning Items for Warranty Repair or Credit . . . . . . . . . Regulatory Information . . . . . . . . . . . . . . . . . . . . . . FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . NOM Information (Mexico Only) . . . . . . . . . . . . . . . . Información para NOM (únicamente para México) . . . . . . . 71 71 71 71 72 84 84 85 88 89 90 Warranty and Return Policy Information . . . . . . . . . . . . . 90 Macrovision Product Notice . . . . . . . . . . . . . . . . . . . . 91 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 6 Contents

Safety Instructions Use the following safety guidelines to help protect yourself and your computer. For comfort and efficiency, observe the ergonomic guidelines in “Sitting Comfortably at Your Computer” in the Tell Me How help file. When Using Your Computer CAUTION: Do not operate your portable computer for an extended period of time with the base resting directly on your body. With extended operation, heat can potentially build up in the base. Allowing sustained contact with the skin could cause discomfort or, eventually, a burn. • Do not attempt to service the computer yourself. Always follow installation instructions closely. • Do not carry a battery in your pocket, purse, or other container where metal objects (such as car keys) could short-circuit the battery terminals. The resulting excessive current flow can cause extremely high temperatures and may result in damage from burns. • Be sure that nothing rests on your AC adapter’s power cable and that the cable is not located where it can be tripped over or stepped on. • Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the computer or to charge the battery. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter while it is inside a carrying case. • Do not use your computer in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. • Do not push objects into air vents or openings of your computer. Doing so can cause fire or electric shock by shorting out interior components. • Use only the AC adapter and batteries that are approved for use with this computer as indicated in this document. Use of another type of battery or AC adapter may risk fire or explosion. Safety Instr uctions 7

• Before you connect the computer to a power source, ensure that the voltage rating of the AC adapter matches that of the available power source: – 115 V/60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan 230 V/50 Hz in most of Europe, the Middle East, and the Far East – – • To help prevent electric shock, plug the AC adapter and external device power cables into properly grounded power sources. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs. • If you use an extension cable with your AC adapter, ensure that the total ampere rating of the products plugged in to the extension cable does not exceed the ampere rating of the extension cable. • To remove power from the computer, turn it off, remove the battery, and disconnect the AC adapter from the electrical outlet. • If your computer includes an integrated or optional (PC Card) modem, disconnect the modem cable during an electrical storm to avoid the remote risk of electric shock from lightning via the telephone line. • To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. • PC Cards may become very warm during normal operation. Use care when removing PC Cards after their continuous operation. • Do not dispose of batteries in a fire. They may explode. Check with local authorities for disposal instructions. • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector. If you have the computer checked by hand, be sure to have a charged battery available in case you are asked to turn on the computer. m o c . l l e d . t r o p p u s | m o c . l l e d . w w w 8 Safety Instr uctions

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