FAX-575
®
U S E R ’ S G U I D E
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: FAX-575
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain this
User’s Guide with your sales receipt as a permanent
record of your purchase, in the event of theft, fire or
warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be
recorded as the original owner of the product.
Your registration with Brother:
■ may serve as confirmation of the purchase date of your
product should you lose your receipt;
■ may support an insurance claim by you in the event of
product loss covered by insurance; and,
■ will help us notify you of enhancements to your product
and special offers.
The most convenient and efficient way to register your new
product is on-line at http://www.brother.com/registration
©1996-2004 Brother Industries, Ltd.
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought
the fax machine. Calls must be made from within that country.
Register your product (USA only)
By registering your product with Brother International Corporation,
you will be recorded as the original owner of the product.
Your registration with Brother:
■ may serve as confirmation of the purchase date of your product
should you lose your receipt;
■ may support an insurance claim by you in the event of product
loss covered by insurance; and,
■ will help us notify you of enhancements to your product and
special offers.
Please complete and fax the Brother Warranty Registration and
Test Sheet, or for your convenience and most efficient way to
register your new product, register on-line at
http://www.brother.com/registration
Frequently Asked Questions (FAQs)
You can find more information about Brother products on the World
Wide Web. From product specification sheets to Frequently Asked
Questions (FAQs), it is all there. Visit us at:
http://www.brother.com
For Customer Service
In USA: 1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238
(TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call
1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call
1-877-BROTHER.
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Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can
get instant answers to common technical questions and product
information for all Brother products. This system is available 24
hours a day, 7 days a week. You can use the system to receive
faxed instructions and an Index of fax back subjects.
In USA only: 1-800-521-2846
Ordering accessories and supplies
For best quality results use only genuine Brother accessories,
which are available at most Brother retailers. If you cannot find the
accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories
directly from Brother. (In the USA, you can visit us online for a
complete selection of the Brother accessories and supplies that
are available for purchase.)
In USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER (voice)
DESCRIPTION ITEM
Print Cartridge and a Refill (1 set per box) PC-501
2 Refills for use in PC-501 Print Cartridge PC-402RF
Telephone Line Cord LG3077001
Telephone Handset LF3800002
Handset Curled Cord LG3768004
Paper Wire Extension LF3814001
Document Support LF8268001
Paper Tray LF3926001
User’s Guide LF3929001
Surge Protection Device with Telephone QPD 120
Line Protection (2 outlets)
Surge Protection Device with Telephone FX 120
Line Protection (8 outlets)
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Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS,
OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY
BROTHER’S LICENSOR) MAKE NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY
REPRESENTATIONS REGARDING THE USE OR THE
RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO
THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED
WARRANTIES IS NOT PERMITTED BY SOME STATES IN
THE USA AND SOME PROVINCES IN CANADA. THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE
TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR
INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, AND THE LIKE) ARISING OUT
OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN
IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME
STATES IN THE USA AND SOME PROVINCES IN CANADA
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO
YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE),
WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this User’s
Guide has been compiled and published, covering the latest
product descriptions and specifications.
The contents of this User’s Guide and the specifications of this
product are subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited
to typographical and other errors relating to the publication.
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Brother® One Year Limited Warranty and
Replacement Service (USA only)
Who is covered:
• This limited warranty ("warranty") is given only to the original end-use/retail
purchaser (referred to in this warranty as "Original Purchaser") of the
accompanying product, consumables and accessories (collectively
referred to in this warranty as "this Product").
• If you purchased a product from someone other than an authorized Brother
reseller in the United States or if the product was used (including but not
limited to floor models or refurbished product), prior to your purchase you
are not the Original Purchaser and the product that you purchased is not
covered by this warranty.
What is covered:
• This Product includes a Machine and Consumable and Accessory Items.
Consumable and Accessory Items include but are not limited to print
heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma
PLUS paper and thermal paper.
• Except as otherwise provided herein, Brother warrants that the Machine
and the accompanying Consumable and Accessory Items will be free from
defects in materials and workmanship, when used under normal
conditions.
• This warranty applies only to products purchased and used in the United
States. For products purchased in, but used outside, the United States,
this warranty covers only warranty service within the United States (and
does not include shipping outside the United States).
What is the length of the Warranty Periods:
• Machines: one year from the original purchase date.
• Accompanying Consumable and Accessory Items: 90 days from the
original purchase date or the rated life of consumable, whichever comes
first.
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation, improper or abnormal use,
misuse, neglect or accident (including but not limited to transporting this
Product without the proper preparation and/or packaging);
(3) Damage caused by another device or software used with this Product
(including but not limited to damage resulting from use of non
Brother®-brand parts and Consumable and Accessory Items);
(4) Consumable and Accessory Items that expired in accordance with a
rated life; and,
(5) Problems arising from other than defects in materials or workmanship.
(6) Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser
and Laser Units.
This limited warranty is VOID if this Product has been altered or modified in
any way (including but not limited to attempted warranty repair without
authorization from Brother and/or alteration/removal of the serial number).
What to do if you think your Product is eligible for warranty service:
Report your issue to either our Customer Service Hotline at 1-800-284-4329
for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother
Authorized Service Center within the applicable warranty period. Supply
Brother or the Brother Authorized Service Center with a copy of your dated
bill of sale showing that this Product was purchased within the U.S. For the
name of local Brother Authorized Service Center(s), call 1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother Authorized Service Center, you may be
required to deliver (by hand if you prefer) or send the Product properly
packaged, freight prepaid, to the Authorized Service Center together with a
photocopy of your bill of sale. You are responsible for the cost of
shipping, packing product, and insurance (if you desire). You are also
responsible for loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your Machine and/or accompanying
Consumable and Accessory Items is covered by this warranty and if you first
reported the problem to Brother or an Authorized Service Center within the
applicable warranty period, Brother or its Authorized Service Center will
repair or replace the Machine and/or accompanying Consumable and
Accessory Items at no charge to you for parts or labor. The decision as to
whether to repair or replace the Machine and/or accompanying Consumable
and Accessory Items is made
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Brother® One Year Limited Warranty and
Replacement Service (USA only)
by Brother in its sole discretion. Brother reserves the right to supply a
refurbished or remanufactured replacement Machine and/or accompanying
Consumable and Accessory Items and use refurbished parts provided such
replacement products conform to the manufacturer's specifications for new
product/parts. The repaired or replacement Machine and/or accompanying
Consumable and Accessory Items will be returned to you freight prepaid or
made available for you to pick up at a conveniently located Authorized
Service Center.
If the Machine and/or accompanying Consumable and Accessory Items are
not covered by this warranty (either stage), you will be charged for shipping
the Machine and/or accompanying Consumable and Accessory Items back
to you and charged for any service and/or replacement parts/products at
Brother's then current published rates.
The foregoing are your sole (i.e., only) and exclusive remedies under
this warranty.
What happens when Brother elects to replace your Machine:
When a replacement Machine is authorized by Brother, and you have
delivered the Machine to an Authorized Service Center, the Authorized
Service Center will provide you with a replacement Machine after receiving
one from Brother. If you are dealing directly with Brother, Brother will send
to you a replacement Machine with the understanding that you will, after
receipt of the replacement Machine, supply the required proof of purchase
information, together with the Machine that Brother agreed to replace. You
are then expected to pack the Machine that Brother agreed to replace in the
package from the replacement Machine and return it to Brother using the
pre-paid freight bill supplied by Brother in accordance with the instructions
provided by Brother. Since you will be in possession of two machines,
Brother will require that you provide a valid major credit card number.
Brother will issue a hold against the credit card account number that you
provide until Brother receives your original Product and determines that your
original Product is entitled to warranty coverage. Your credit card will be
charged up to the cost of a new Product only if: (i) you do not return your
original Product to Brother within five (5) business days; (ii) the problems
with your original Product are not covered by the limited warranty; (iii) the
proper packaging instructions are not followed and has caused damage to
the product; or (iv) the warranty period on your original Product has expired
or has not been sufficiently validated with a copy of the proof of purchase (bill
of sale). The replacement Machine you receive (even if refurbished or
remanufactured) will be covered by the balance of the limited warranty
period remaining on the original Product, plus an additional thirty (30) days.
You will keep the replacement Machine that is sent to you and your original
Machine shall become the property of Brother. Retain your original
Accessory Items and a copy of the return freight bill, signed by the
courier.
Limitations:
Brother is not responsible for damage to or loss of any equipment, media,
programs or data related to the use of this Product. Except for that repair or
replacement as described above, Brother shall not be liable for any direct,
indirect, incidental or consequential damages or specific relief. Because
some states do not allow the exclusion or limitation of consequential or
incidental damages, the above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR
IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
• This Limited Warranty is the only warranty that Brother is giving for this
Product. It is the final expression and the exclusive and only statement of
Brother's obligations to you. It replaces all other agreements and
understandings that you may have with Brother or its representatives.
• This warranty gives you certain rights and you may also have other rights
that may vary from state to state.
• This Limited Warranty (and Brother's obligation to you) may not be
changed in any way unless you and Brother sign the same piece of paper
in which we (1) refer to this Product and your bill of sale date, (2) describe
the change to this warranty and (3) agree to make that change.
Important: We recommend that you keep all original packing materials, in
the event that you ship this Product.
© 2003 Brother International Corporation
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BROTHER MULTIFUNCTION CENTER/FACSIMILE
MACHINE LIMITED WARRANTY
(Canada only)
Pursuant to this limited warranty of 1 year from the date of purchase for
labour and parts, Brother International Corporation (Canada) Ltd.
(“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile
machine free of charge if defective in material or workmanship. This Limited
Warranty does not include cleaning, consumables (including, without
limitation, print cartridges, print head, toner and drum) or damage caused by
accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone
other than a Brother Authorized Service Representative, or from the use of
supplies or consumable items that are non-Brother products. Operation of
the MFC/Facsimile machine in excess of the specifications or with the Serial
Number or Rating Label removed shall be deemed abuse and all repairs
thereafter shall be the sole liability of the end-user/purchaser. In order to
obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized
Service Center, together with your Proof of Purchase in the form of a Sales
Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum
Unit on applicable models) during shipping will cause severe damage to the
MFC/Facsimile and will VOID the Warranty. (Refer to your User’s Guide for
proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping.
Damage to your print head resulting from packing without the ink cartridges
will VOID your warranty. (Refer to your User’s Guide for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR
IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY
WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother,
its Authorized Service Centers, Distributors, Dealers, Agents or employees,
shall create another warranty or modify this warranty. This warranty states
Brother’s entire liability and your exclusive remedy against Brother for any
failure of the MFC/Facsimile machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or
delivery of this MFC/Facsimile machine shall be liable for any indirect,
incidental, special, consequential, exemplary, or punitive damages,
including lost profits, arising from the use of or inability to use the product,
even if advised by the end user/purchaser of the possibility of such
damages. Since some Provinces do not allow the above limitation of liability,
such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers
throughout Canada. For Technical Support or for the name and
location of your nearest Authorized Service Center call
1-877-BROTHER.
Internet support: support@brother.ca or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
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