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BlackBerry Wireless Handheld User Guide

User Guide BlackBerry 6710 Wireless Handheld and BlackBerry 6720 Wireless Handheld. BlackBerry 6710: 900/1900 MHz GSM GPRS Networks BlackBerry 6720: 900/1800 MHz GSM GPRS Networks Model Numbers: R6020GW, R6020GE Last modified: 20 January 2004 Part number: PDF-07162-001 At the time of publication, this documentation complies with handheld software version 3.7.1. ' 2004 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ’Always On, Always Connected,’ the "envelope in motion" symbol, BlackBerry, and the BlackBerry logo are registered with the U.S Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom

Contents Messages......................................................................................................................... 5 Email and PIN messages ......................................................... 6 SMS messages ......................................................................... 19 Managing messages ............................................................... 24 Address book ...............................................................................................................33 Adding contacts...................................................................... 34 Managing the address book.................................................. 38 Setting address book options................................................ 41 Managing the SIM card phone book ................................... 41 Phone .............................................................................................................................45 Making phone calls ................................................................ 46 Answering phone calls .......................................................... 49 Using phone features ............................................................. 50 Managing phone call logs ..................................................... 55 Setting phone options ............................................................ 57 Viewing phone information.................................................. 68 Browser ..........................................................................................................................71 About the handheld browsers .............................................. 72 Configuring a browser........................................................... 72 Browsing web pages .............................................................. 73 Using bookmarks.................................................................... 78 Managing the browser........................................................... 83 Setting browser options......................................................... 85 Calendar ........................................................................................................................87 Navigating in the calendar.................................................... 88 Managing appointments and meetings............................... 90 Setting calendar options ........................................................ 97

Other applications......................................................................................................99 Tasks....................................................................................... 100 MemoPad............................................................................... 102 Calculator............................................................................... 104 Alarm...................................................................................... 105 Options .......................................................................................................................107 Handheld options................................................................. 108 Reference ...................................................................................................................133 Icons........................................................................................ 134 Troubleshooting.................................................................... 137 Maintenance .......................................................................... 140 Index............................................................................................................................141

1 Messages This section provides information on the following topics: Email and PIN messages Opening messages Sending email and PIN messages Managing address book attachments Managing file attachments Setting message options SMS messages Opening SMS messages Sending SMS messages Setting SMS message options Managing messages Saving messages Deleting messages Reconciling email messages Filing email messages Searching for messages Marking messages

1: Messages Email and PIN messages You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account. You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another persons handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account. Tip: To locate your handheld PIN, open the options application. The Options screen appears. Click Status. The PIN field displays your PIN. Opening messages You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users. Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically. Open a message 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Open. The message appears. Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears. To request the next section of the message, click More. To request the rest of the message, click More All. Refer to "Set message options" on page 17 for more information. 6 User Guide

Email and PIN messages Sending email and PIN messages Prerequisite: To send messages, the following requirements must be met: The wireless coverage indicator must show a level of wireless coverage. GPRS must appear with the wireless coverage indicator on the Home screen. Send a message 1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options: To send an email message, click Compose Email. The Select Address screen appears. To send a PIN message, click Compose PIN. The Select Address screen appears. 4. Click [Use Once]. A menu appears. Select Address screen menu — Email item 5. Select one of the following options: To send an email message, click Email. The One Time Email screen appears. BlackBerry Wireless Handheld 7

1: Messages To send a PIN message, click PIN. The One Time PIN screen appears. 6. Type an email address or PIN number. 7. Click the trackwheel. A menu appears. 8. Click Continue. Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6. In the Subject field, type a subject. 9. 10. Press the Enter key. 11. Type a message. Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service. 12. Click the trackwheel. A menu appears. 13. Select one of the following options: To save a draft of the message without sending it, click Save Draft. To send the message, click Send. If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage. Send a message to a contact in your address book 1. Open the address book application. The Find screen appears. Tip: To search for a contact name, type the first letters of the name. 2. Click a contact. A menu appears. 3. Select one of the following options: 8 User Guide

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