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The Xerox DocuPrint C11 Color Inkjet Printer User Guide Version 1.0

Copyright © 1999 Xerox Corporation. All Rights Reserved. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc. XEROX®, The Document Company®, the stylized X, DocuPrint, and C11 are trademarks of Xerox Corporation or its subsidiaries. PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company. IBM is a trademark of International Business Machines Corporation. Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are trademarks of Microsoft Corporation. Univers is a trademark of Linotype AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation. Centronics is a trademark of Centronics Corporation. Macintosh and TrueType are trademarks of Apple Computer, Incorporated. OnPage is a trademark of COMPUTER:applications, Inc. All other product names are trademarks/tradenames of their respective owners. PCL is a trademark of the Hewlett-Packard Company. This printer contains an emulation of the Hewlett-Packard PCL command language, recognizes HP PCL commands, and processes these commands in a manner comparable with Hewlett-Packard LaserJet printer products. Notice Specifications described in this publication are subject to change without notice. Use of some features may be limited by your hardware or software configuration. Contact your dealer or Xerox for details. Safety Information • If your product is not marked with this symbol connected to an electrical outlet that is grounded properly. , it MUST be • The power cord must be connected to an electrical outlet that is near the product and easily accessible. • Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested and approved to meet strict global safety standards with the use of specific Xerox components. The safety features of some parts may not always be obvious. Xerox is not responsible for the use of other replacement parts.

Contents i Safety Notes ................................................................ 1 Note, Caution and Warning Symbols ...................................... 2 Electrical Safety ...................................................................... 3 Maintenance Safety................................................................ 4 Operational Safety ................................................................. 5 Chapter 1 Getting to Know Your Printer .................................. 1-1 Introduction ........................................................................ 1-2 Printer Features ................................................................... 1-3 Print Speed ...................................................................... 1-3 Print Quality .................................................................... 1-3 Resolutions with Selected Media ....................................... 1-4 Resident Font ................................................................... 1-4 Character Sets.................................................................. 1-5 Connectivity..................................................................... 1-6 Printer Driver Software ..................................................... 1-6 Printer Components............................................................. 1-7 DocuPrint Documentation ................................................... 1-8 Printer Documentation ..................................................... 1-8 Contents v TOC-1

DocuPrint C11 Printer CD................................................. 1-8 Chapter 2 Loading Print Media ............................................... 2-1 Printer Capacity................................................................... 2-3 Main Tray........................................................................ 2-3 Manual Feeder Slot .......................................................... 2-3 Output Tray..................................................................... 2-3 Recommended Media .......................................................... 2-4 Media Weights................................................................. 2-4 Media Sizes...................................................................... 2-5 Loading Media .................................................................... 2-7 Feed Sequence.................................................................. 2-7 Loading the Main Tray ........................................................ 2-8 Loading Standard Size Media ........................................... 2-8 Loading Envelopes or Small Format Media ...................... 2-10 Loading Banners ............................................................ 2-12 Loading Media through the Manual Feeder Slot ................. 2-14 Media Selection Tips.......................................................... 2-15 Special Printing Media ....................................................... 2-17 Envelopes....................................................................... 2-17 Coated Paper ................................................................. 2-17 Photographic Paper........................................................ 2-17 Transparencies............................................................... 2-17 T-shirt Transfers ............................................................. 2-18 Note Cards .................................................................... 2-18 Chapter 3 Printing ................................................................... 3-1 Printer Driver Settings.......................................................... 3-2 Driver Features ................................................................. 3-2 Optimum Printer Driver Settings ....................................... 3-5 Operator Panel Features ...................................................... 3-7 Printer Buttons .................................................................... 3-8 Basic Functions................................................................. 3-8 TOC-2 v DocuPrint C11 Color Inkjet Printer User Guide

Special Functions.............................................................. 3-9 Indicator Light................................................................ 3-10 Instructions on the Printer.................................................. 3-12 On the Printer Casing..................................................... 3-12 Inside of Cover ............................................................... 3-12 Chapter 4 Maintaining the Printer ........................................... 4-1 Print Cartridge Care and Precautions ................................... 4-2 Removing and Replacing Print Cartridges ............................. 4-3 Cleaning Print Cartridges..................................................... 4-7 Chapter 5 Troubleshooting ...................................................... 5-1 Introduction ........................................................................ 5-2 Error Condition Indicators................................................. 5-2 Transporting the Printer ................................................... 5-2 Printer Problems .................................................................. 5-3 Printer Operation Problems............................................... 5-4 Print Cartridge Alignment .................................................... 5-8 Windows 95/98 and NT4.0 ............................................. 5-8 Windows 3.1x.................................................................. 5-9 Alignment Procedure Notes ............................................ 5-10 Appendix A Printer Specifications ............................................... A-1 Appendix B Notices and Certifications ....................................... B-1 Electronic Emission Notices .................................................. B-2 Contents v TOC-3

TOC-4 v DocuPrint C11 Color Inkjet Printer User Guide

Safety Notes The Xerox DocuPrint C11 Color Inkjet Printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer. Safety Notes v 1

Note, Caution and Warning Symbols Note, Caution and Warning Symbols Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and critical information. They are as follows: This symbol indicates particularly useful or helpful information about your printer. This symbol indicates a caution against performing any action that may damage your printer or degrade performance. This symbol indicates a warning against performing any action that may lead to physical injury. When these symbols are used within a step they are smaller, but equally important. 2 v DocuPrint C11 Color Inkjet Printer User Guide

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