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Front Cover
Title Page
Copyright
Contents at a Glance
TABLE OF CONTENTS
Preface
ORIENTATION
Section A: Getting Started
Computer Equipment
How to Turn Your Computer On and Off
Windows Basics
Mac OS X Basics
Mouse Basics
Keyboard Basics
Working with Windows Software
Working with Mac Software
Help
QuickCheck A
Section B: Documents, Browsers, and E-mail
Creating Documents
Internet and Web Basics
How to Use a Web Browser and Search Engine
Working with E-mail
QuickCheck B
Section C: Security and Privacy
Securing Your Computer and Data
Avoiding Viruses
Preventing Intrusions
Blocking Spyware and Pop-up Ads
Protecting E-commerce Transactions
Avoiding E-mail Scams
Protecting Your Privacy
Safe Social Networking
Onlline Privacy and Safety Guidelines
QuickCheck C
Section D: BookOnCD
BookOnCD Basics
Multimedia and Computer-Scored Activities
New Perspectives Labs
Tracking Your Scores
QuickCheck D
Section E: NP2011 Web Site
Web Site Resources
Web Site Access
Web Site Tour
Student Edition Labs
QuickCheck E
Chapter 1 COMPUTER AND DIGITAL BASICS
Section A: All Things Digital
The Digital Revolution
Convergence
Digital Society
QuickCheck A
Section B: Digital Devices
Computer Basics
Personal Computers, Servers, Mainframes, and Supercomputers
PDAs, Smart Phones, and Portable Media Players
Microcontrollers
QuickCheck B
Section C: Digital Data Representation
Data Representation Basics
Representing Numbers, Text, and Pictures
Quantifying Bits and Bytes
Circuits and Chips
QuickCheck C
Section D: Digital Processing
Programs and Instruction Sets
Processor Logic
QuickCheck D
Section E: Password Security
Authentication Protocols
Password Hacks
Secure Passwords
QuickCheck E
Issue: Are You Being Tracked?
Computers in Context: Marketing
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 2 COMPUTER HARDWARE
Section A: Personal Computer Basics
Personal Computer Systems
Desktop and Portable Computers
Home, Game, and Small Business Systems
Buying Computer System Components
QuickCheck A
Section B: Microprocessors and Memory
Microprocessor Basics
Today’s Microprocessors
Random Access Memory
Read-Only Memory
EEPROM
QuickCheck B
Section C: Storage Devices
Storage Basics
Magnetic Disk and Tape Technology
CD, DVD, and Blu-ray Technology
Solid State Storage
Storage Wrapup
QuickCheck C
Section D: Input and Output Devices
Basic Input Devices
Display Devices
Printers
Installing Peripheral Devices
QuickCheck D
Section E: Hardware Security
Anti-Theft Devices
Surge Protection and Battery Backup
Basic Maintenance
Troubleshooting and Repair
QuickCheck E
Issue: Where Does All the E-garbage Go?
Computers in Context: Military
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 3 COMPUTER SOFTWARE
Section A: Software Basics
Software Categories
Application Software
Utility Software
Device Drivers
QuickCheck A
Section B: Popular Applications
Document Production Software
Spreadsheet Software
Number Crunching” Software
Database Software
Graphics Software
Music Software
Video Editing and DVD Authoring Software
Educational and Reference Software
Entertainment Software
Business Software
QuickCheck B
Section C: Buying Software
Consumer Basics
Software Copyrights and Licenses
QuickCheck C
Section D: Installing Software and Upgrades
Installation Basics
Installing Local Applications
Installing Portable Software and Web Apps
Software Updates
Uninstalling Software
QuickCheck D
Section E: Security Software
Security Software Basics
Security Suites
Antivirus Modules
QuickCheck E
Issue: How Serious Is Software Piracy?
Computers in Context: Journalism
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Software Key Terms
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 4 OPERATING SYSTEMS AND FILE MANAGEMENT
Section A: Operating System Basics
Operating System Activities
User Interfaces
The Boot Process
QuickCheck A
Section B: Today’s Operating Systems
Microsoft Windows
Mac OS
UNIX and Linux
DOS
Handheld Operating Systems
QuickCheck B
Section C: File Basics
File Names and Extensions
File Directories and Folders
File Formats
QuickCheck C
Section D: File Management
Application-based File Management
File Management Utilities
File Management Metaphors
Windows Explorer
File Management Tips
Physical File Storage
QuickCheck D
Section E: Backup Security
Backup Basics
File Copies and Synchronization
System Synchronization
File and System Backup
Bare-Metal Restore and Virtual Machines
QuickCheck E
Issue: Cyberterrorists or Pranksters?
Computers in Context: Law Enforcement
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 5 LANS AND WLANS
Section A: Network Building Blocks
Network Classifications
LAN Standards
Network Devices
Clients, Servers, and Peers
Physical Topology
Network Links
Communications Protocols
QuickCheck A
Section B: Wired Networks
Wired Network Basics
HomePNA and Powerline Networks
Ethernet
Ethernet Equipment
Ethernet Setup
QuickCheck B
Section C: Wireless Networks
Wireless Basics
Bluetooth
Wi-Fi
Wi-Fi Equipment
Wi-Fi Setup
QuickCheck C
Section D: Using LANs
LAN Advantages and Challenges
Sharing Files
Sharing Printers
LAN Parties
Troubleshooting
QuickCheck D
Section E: Security Through Encryption
Wi-Fi Security
Encryption
QuickCheck E
Issue: Who’s Stealing My Signals?
Computers in Context: Education
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 6 THE INTERNET
Section A: Internet Technology
Background
Internet Infrastructure
Internet Protocols, Addresses, and Domains
Connection Speed
QuickCheck A
Section B: Fixed Internet Access
Dial-up Connections
DSL, ISDN, and Dedicated Lines
Cable Internet Service
Satellite Internet Service
Fixed Wireless Service
Fixed Internet Connection Roundup
QuickCheck B
Section C: Portable and Mobile Internet Access
Internet to Go
Wi-Fi Hotspots
Portable and Mobile WiMAX
Portable Satellite Service
Cellular Data Services
QuickCheck C
Section D: Internet Services
Real-Time Messaging
Voice Over IP
Grid Computing
FTP
File Sharing
QuickCheck D
Section E: Internet Security
Intrusion Attempts
Securing Ports
Routers and NAT
Virtual Private Networks
QuickCheck E
Issue: What’s Happening to Free Speech?
Computers in Context: Banking
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 7 THE WEB AND E-MAIL
Section A: Web Technology
Web Basics
HTML
HTTP
Web Browsers
Cookies
Web Page Authoring
HTML Scripts
QuickCheck A
Section B: Search Engines
Search Engine Basics
Formulating Searches
Citing Web-based Source Material
QuickCheck B
Section C: E-commerce
E-commerce Basics
Online Shopping
Online Auctions
Online Payment
QuickCheck C
Section D: E-mail
E-mail Overview
Netiquette
E-mail Technology
QuickCheck D
Section E: Web and E-mail Security
Cookie Exploits
Spam
Phishing
Fake Sites
QuickCheck E
Issue: Who’s Reading Your E-mail?
Computers in Context: Fashion Industry
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 8 DIGITAL MEDIA
Section A: Digital Sound
Digital Audio Basics
Portable Audio Players
MIDI Music
Speech Recognition and Synthesis
QuickCheck A
Section B: Bitmap Graphics
Bitmap Basics
Scanners and Cameras
Image Resolution
Color Depth and Palettes
Image Compression
Bitmap Graphics Formats
QuickCheck B
Section C: Vector and 3-D Graphics
Vector Graphics Basics
Vector-to-Bitmap Conversion
Vector Graphics on the Web
3-D Graphics
QuickCheck C
Section D: Digital Video
Digital Video Basics
Producing Video Footage
Video Transfer
Video Editing
Video Output
Desktop, PDA, and Web Video
DVD-Video
QuickCheck D
Section E: Digital Rights Management
DRM Basics
Signal Scrambling and Digital Watermarks
CD Copy Protection
DVD and Blue-ray DRM
DRM for Digital Downloads
QuickCheck E
Issue: What Happened to Fair Use?
Computers in Context: Film
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 9 THE COMPUTER INDUSTRY: HISTORY, CAREERS, AND ETHIES
Section A: Computer History
Manual Calculators
Mechanical Calculators
Computer Prototypes
Generations of Computers
Personal Computers
QuickCheck A
Section B: The Computer and IT Industries
Industry Overview
Economic Factors
Product Development
Market Share
Marketing Channels
Industry Regulation
QuickCheck B
Section C: Careers for Computer Professionals
Jobs and Salaries
Education and Certification
Job Hunting Basics
Resumes and Web Portfolios
Job Listings
QuickCheck C
Section D: Professional Ethics
Ethics Basics
IT Ethics
Ethical Decision Making
Whistleblowing
QuickCheck D
Section E: Work Area Safety and Ergonomics
Radiation Risks
Repetitive Stress Injuries
Eye Strain
Back Pain
Sedentary Lifestyle
QuickCheck E
Issue: Why Are So Many Tech Jobs Heading Offshore?
Computers in Context: Travel
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 10 INFORMATION SYSTEM ANALAYSIS AND DESIGN
Section A: Information Systems
Information Systems in Organizations
Transaction Processing Systems
Management Information Systems
Decision Support Systems
Expert Systems and Neural Networks
QuickCheck A
Section B: Systems Analysis
System Development Life Cycle
Planning Phase
Analysis Phase
Documentation Tools
QuickCheck B
Section C: System Design
Design Phase
Evaluation and Selection
Application Specifications
QuickCheck C
Section D: Implementation and Maintenance
Implementation Phase
Development and Testing
Documentation and Training
Conversion and Cutover
Maintenance Phase
QuickCheck D
Section E: Corporate Data Security
Information System Data Vulnerabilities
Information System Data Security
Corporate Identity Theft
QuickCheck E
Issue: What’s Wrong with Online Voting?
Computers in Context: Architecture and Construction
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 11 DATABASES
Section A: File and Database Concepts
Database Basics
Database Models
QuickCheck A
Section B: Data Management Tools
Data Management Software
Database Management Systems
Databases and the Web
XML
QuickCheck B
Section C: Database Design
Defining Fields
Normalization
Organizing Records
Designing the Interface
Designing Report Templates
Loading Data
QuickCheck C
Section D: SQL
SQL Basics
Adding Records
Searching for Information
Updating Fields
Joining Tables
QuickCheck D
Section E: Database Security
Database Vulnerabilities
Database Security Measures
Database Security Regulations
What Individuals Can Do
QuickCheck E
Issue: Do You Want a National ID Card?
Computers in Context: Medicine
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
Chapter 12 COMPUTER PROGRAMMING
Section A: Programming Basics
Computer Programming and Software Engineering
Programming Languages and Paradigms
Program Planning
Program Coding
Program Testing and Documentation
Programming Tools
QuickCheck A
Section B: Procedural Programming
Algorithms
Expressing an Algorithm
Sequence, Selection, and Repetition Controls
Procedural Languages and Applications
QuickCheck B
Section C: Object-Oriented Programming
Objects and Classes
Inheritance
Methods and Messages
Object-Oriented Program Structure
Object-Oriented Languages and Applications
QuickCheck C
Section D: Declarative Programming
The Declarative Paradigm
Prolog Facts
Prolog Rules
Input Capabilities
Declarative Languages and Applications
QuickCheck D
Section E: Secure Programming
Black Hat Exploits
Secure Software Development
Mitigation
QuickCheck E
Issue: Who’s Minding the Asylum?
Computers in Context: Agriculture
New Perspectives Labs
Review Activities
Key Terms
Interactive Summary
Interactive Situation Questions
Interactive Practice Tests
Learning Objectives Checkpoints
Projects
On the Web
QuickCheck Answers
Credits
Glossary
Index
Powered by COURSE Gain Access to the New Perspectives on Computer Concepts, 2011 Online Companion! Gaining access to the interactive learning activities on this Online Companion is easy—all you need to do is create a user profile. This simple, one-time process establishes you as a user in the CoursePort authentication system. By utilizing the Online Companion, students and instructors can reinforce the concepts they’re covering in the texts with interactive learning activities. To create a new student user profile • Visit http://login.course.com. • Click New User Registration. • Enter the required information and follow the instructions on the New User Registration screen. • On the Choose Your Product page, select your textbook and click submit. • As a student, you can view your progress on tests, games, and labs in the Universal Gradebook, accessed from the My Account tab. • NOTE: If your instructor has chosen to track your activities in the CoursePort Universal Gradebook, you may need to Join a Class from the My Account tab. What you’ll gain access to This Online Companion brings computer concepts to life and allows users to access the following features: • Downloadable CourseCast audio chapter overviews and interactive flash cards • Trackable Pre-Assessments, Practice Tests, and Online Games • Interactive Student Edition Labs NOTE: CD ENCLOSED: IF YOU PURCHASED THIS BOOK WITHOUT A CD ENCLOSED, YOU ARE NOT RECEIVING THE FULL VALUE OF YOUR PURCHASE.
New Perspectives on Computer Concepts, 2011, Comprehensive June Jamrich Parsons, Dan Oja Executive Editor: Marie Lee Senior Product Manager: Kathy Finnegan Product Managers: Katherine C. Russillo, Leigh Hefferon Associate Acquisitions Editor: Brandi Shailer Developmental Editor: Fran Marino Associate Product Manager: Julia Leroux-Lindsey Editorial Assistant: Zina Kresin Technology Project Manager: Jim Ruggiero Senior Marketing Manager: Ryan DeGrote Content Project Manager: Heather Hopkins Senior Content Project Manager: Jennifer Goguen McGrail Photo Researcher: Abby Reip Art Director: Marissa Falco Cover Designer: Marissa Falco BookOnCD Technician: Keefe Crowley BookOnCD Development: MediaTechnics Corp. Prepress Production: GEX Publishing Services © 2011 Course Technology, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored, or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the publisher. For product information and technology assistance, contact us at Cengage Learning Customer & Sales Support, 1-800-354-9706 For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions Further permissions questions can be e-mailed to permissionrequest@cengage.com Library of Congress Control Number: 2009942959 ISBN-13: 978-0-538-74481-2 ISBN-10: 0-538-74481-2 Course Technology 20 Channel Center Street Boston, MA 02210 USA Cengage Learning is a leading provider of customized learning solutions with office locations around the globe, including Singapore, the United Kingdom, Australia, Mexico, Brazil and Japan. Locate your local office at: international.cengage.com/region Cengage Learning products are represented in Canada by Nelson Education, Ltd. For your course and learning solutions, visit www.cengage.com Purchase any of our products at your local college store or at our preferred online store www.CengageBrain.com Printed in the United States of America 1 2 3 4 5 6 7 14 13 12 11 10
TABLE OF CONTENTS i i i CONTENTS AT A GLANCE ORIENTATION CHAPTER 3 Upgrades 162 Section E: Security Software 170 Issue: How Serious Is Software Piracy? Issue: Are You Being Tracked? CHAPTER 2 CHAPTER 1 Computers and Digital Basics Section A: All Things Digital O-2 Orientation O-4 Section A: Getting Started O-14 Section B: Documents, Browsers, and E-mail O-22 Section C: Security and Privacy O-32 Section D: BookOnCD O-40 Section E: NP2011 Web Site 2 4 14 Section B: Digital Devices 22 Section C: Digital Data Representation 29 Section D: Digital Processing 34 Section E: Password Security 42 44 Computers in Context: Marketing 46 New Perspectives Labs 47 Review Activities 53 On the Web 54 Computer Hardware 56 67 76 Section C: Storage Devices 88 Section D: Input and Output Devices 98 106 Issue: Where Does All the e-Garbage Go? 108 Computers in Context: Military 110 New Perspectives Labs 111 Review Activities 117 On the Web 118 Computer Software 120 Section A: Software Basics 125 Section B: Popular Applications 143 Section C: Buying Software 152 Section D: Installing Software and Section A: Personal Computer Basics Section B: Microprocessors and Memory Section E: Hardware Security CHAPTER 5 CHAPTER 4 172 Computers in Context: Journalism 174 New Perspectives Labs 175 Review Activities 181 On the Web 182 Operating Systems and File Management 184 Section A: Operating System Basics 194 Section B: Today’s Operating Systems 204 Section C: File Basics 212 Section D: File Management 222 Section E: Backup Security 232 Issue: Cyberterrorists or Pranksters? 234 Computers in Context: Law Enforcement 236 New Perspectives Labs 237 Review Activities 243 On the Web 244 LANs and WLANs 246 Section A: Network Building Blocks 256 Section B: Wired Networks 265 Section C: Wireless Networks 274 Section D: Using LANs 282 Section E: Security Through Encryption 288 Issue: Who’s Stealing My Signals? 290 Computers in Context: Education 292 New Perspectives Labs 293 Review Activities 299 On the Web CHAPTER 6 300 The Internet 302 Section A: Internet Technology 312 Section B: Fixed Internet Access 322 Section C: Portable and Mobile Internet Access 330 Section D: Internet Services 340 Section E: Internet Security 346 Issue: What’s Happening to Free Speech? 348 Computers in Context: Banking 350 New Perspectives Labs 351 Review Activities 357 On the Web
i v CONTENTS AT A GLANCE CHAPTER 7 358 The Web and E-mail 360 Section A: Web Technology 374 Section B: Search Engines 384 Section C: E-commerce 392 Section D: E-mail 400 Section E: Web and E-mail Security 408 Issue: Who’s Reading Your E-mail? 410 Computers in Context: Fashion Industry 412 New Perspectives Labs 413 Review Activities 419 On the Web CHAPTER 8 420 Digital Media 422 Section A: Digital Sound 430 Section B: Bitmap Graphics 444 Section C: Vector and 3-D Graphics 452 Section D: Digital Video 464 Section E: Digital Rights Management 472 Issue: What Happened to Fair Use? 474 Computers in Context: Film 476 New Perspectives Labs 477 Review Activities 483 On the Web 484 The Computer Industry: History, Careers, 486 Section A: Computer History 497 Section B: The Computer and IT Industries 510 Section C: Careers for Computer 523 Section D: Professional Ethics 534 Section E: Work Area Safety and 542 Issue: Why Are So Many Tech Jobs 544 Computers in Context: Travel 546 New Perspectives Labs 547 Review Activities 553 On the Web Heading Offshore? CHAPTER 9 Professionals and Ethics Ergonomics Construction Maintenance CHAPTER 11 CHAPTER 10 554 Information Systems Analysis and Design 556 Section A: Information Systems 566 Section B: Systems Analysis 576 Section C: System Design 583 Section D: Implementation and 590 Section E: Corporate Data Security 596 Issue: What’s Wrong with Online Voting? 598 Computers in Context: Architecture and 600 New Perspectives Labs 601 Review Activities 607 On the Web 608 Databases 610 Section A: File and Database Concepts 622 Section B: Data Management Tools 633 Section C: Database Design 645 Section D: SQL 653 Section E: Database Security 660 Issue: Do You Want a National ID Card? 662 Computers in Context: Medicine 664 New Perspectives Labs 665 Review Activities 671 On the Web 672 Computer Programming 674 Section A: Programming Basics 689 Section B: Procedural Programming 702 Section C: Object-Oriented Programming 713 Section D: Declarative Programming 723 Section E: Secure Programming 730 Issue: Who’s Minding the Asylum? 732 Computers in Context: Agriculture 734 New Perspectives Labs 735 Review Activities 741 On the Web 742 QUICKCHECK ANSWERS 746 CREDITS 748 GLOSSARY 778 INDEX CHAPTER 12
v SECTION A, CHAPTER 12 O-30 Safe Social Networking O-31 Onlline Privacy and Safety Guidelines O-31 QuickCheck C O-32 Section D: BookOnCD O-32 BookOnCD Basics O-35 Multimedia and Computer-Scored Activities O-36 New Perspectives Labs O-37 Tracking Your Scores O-39 QuickCheck D O-40 Section E: NP2011 Web Site O-40 Web Site Resources O-41 Web Site Access O-42 Web Site Tour O-43 Student Edition Labs O-43 QuickCheck E TABLE OF CONTENTS v TABLE OF CONTENTS ORIENTATION O-4 Section A: Getting Started O-4 Computer Equipment O-5 How to Turn Your Computer On and Off O-6 Windows Basics O-7 Mac OS X Basics O-8 Mouse Basics O-9 Keyboard Basics O-10 Working with Windows Software O-12 Working with Mac Software O-13 Help O-13 QuickCheck A O-14 Section B: Documents, Browsers, and E-mail O-14 Creating Documents O-16 O-16 Internet and Web Basics How to Use a Web Browser and Search Engine O-19 Working with E-mail O-21 QuickCheck B O-22 Section C: Security and Privacy O-22 Securing Your Computer and Data O-23 Avoiding Viruses O-24 Preventing Intrusions O-25 Blocking Spyware and Pop-up Ads O-26 Protecting E-commerce Transactions O-27 Avoiding E-mail Scams O-29 Protecting Your Privacy
v i TABLE OF CONTENTS CHAPTER 1 COMPUTERS AND DIGITAL BASICS The Digital Revolution 4 Section A: All Things Digital 4 8 Convergence 10 Digital Society 13 QuickCheck A and Supercomputers 14 Section B: Digital Devices 14 Computer Basics 16 Personal Computers, Servers, Mainframes, 19 PDAs, Smart Phones, and Portable Media 20 Microcontrollers 21 Players QuickCheck B 22 Section C: Digital Data Representation 22 Data Representation Basics 23 Representing Numbers, Text, and Pictures 26 Quantifying Bits and Bytes 27 Circuits and Chips 28 QuickCheck C 29 Section D: Digital Processing 29 Programs and Instruction Sets 31 Processor Logic 33 QuickCheck D 34 Section E: Password Security 34 Authentication Protocols 36 Password Hacks 38 Secure Passwords 41 QuickCheck E 42 Issue: Are You Being Tracked? 44 Computers in Context: Marketing 46 New Perspectives Labs Interactive Summary Interactive Situation Questions Interactive Practice Tests 47 Review Activities 47 Key Terms 48 50 50 51 Learning Objectives Checkpoints 52 Projects and Concept Map 53 On the Web
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