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HP Jornada 820/820e Handheld PC Users Guide Part number F1260-90001 Printed in Singapore Edition 2 Title.p65 0108 1 2/4/99, 4:01 PM

Copyright notice This manual and any examples contained herein are provided as is and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. The above disclaimers and limitations shall not apply to consumer transactions in Australia and the United King- dom and shall not affect the statutory rights of consumers. ' Hewlett-Packard Co. 1998. All rights reserved. Reproduc- tion, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Com- pany, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permis- sion of Hewlett-Packard Co. is also prohibited. Microsoft, MS, MSN, PowerPoint, ActiveX, ActiveSync, Outlook, InkWriter, Windows, Windows NT, Visual Basic, Visual C++, and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of Microsoft Corporation. Hewlett-Packard Singapore (Pte) Ltd. Asia Pacific Personal Computer Division 452 Alexandra Road Singapore 119961 Title.p65 0108 2 2/4/99, 4:01 PM

Contents Welcome ............................................................................................ 1 Opening the HP Jornada package ........................................................... 2 Using this guide .................................................................................................. 3 Finding information ......................................................................................... 6 Learning about HP Jornada .......................................................................... 7 Maintaining your HP Jornada ................................................................... 12 Getting started .............................................................................. 13 HP Jornada hardware features .................................................................. 14 Setting up your HP Jornada ....................................................................... 18 Using your HP Jornada................................................................................ 25 Accessing e-mail and the Web.............................................. 31 Deciding how and why you want to connect .................................... 32 Accessing personal e-mail and the Internet ..................................... 33 Connecting to corporate e-mail and network from offsite ......................................................................................................... 41 Connecting to corporate e-mail and network resources onsite ........................................................................... 49 Creating and modifying connections................................................... 53 Creating connections without the HP Jornada dialup application .......................................................................................... 54 Using your connections .............................................................................. 56 Connecting to your desktop PC ......................................... 65 Connecting for the first time .................................................................... 66 Connecting to your desktop partner .................................................... 74 Connecting to another PC.......................................................................... 76 Browsing your HP Jornada desktop ...................................................... 77 Synchronizing data ........................................................................................ 79 Transferring files ............................................................................................. 85 Transferring PIM data from older palmtop PCs ............................. 86 Title.p65 0108 3 2/4/99, 4:01 PM

HP Jornada H/PC Users Guide Staying organized ...................................................................... 93 Using Microsoft Pocket Outlook ............................................................ 94 Using HP Jornada viewer ........................................................................... 98 Recording voice memos ............................................................................ 102 Getting down to business ..................................................... 105 Working with Microsoft Pocket Office ............................................... 106 Using HP Jornada show ............................................................................. 1 1 3 Using Microsoft InkWriter ......................................................................... 1 1 4 Backing up and restoring data ............................................................... 1 1 5 Using OmniSolve from LandWare ....................................................... 1 1 7 Using bFAX Pro from bSquare ............................................................... 1 1 8 Using bFIND from bSquare .................................................................... 120 Customizing your HP Jornada........................................... 1 2 1 Adding to your HP Jornada.................................................................... 122 Fine-tuning performance ......................................................................... 1 2 8 Adjusting the HP Jornada touch pad .................................................. 134 Managing battery power .......................................................................... 135 Troubleshooting ....................................................................... 1 4 1 Troubleshooting basic problems.......................................................... 142 Troubleshooting remote connections ................................................ 145 Display ............................................................................................................... 148 Resetting ........................................................................................................... 148 Warranty, support, and service ........................................... 151 Appendix A Ergonomics ....................................................... 159 Glossary ........................................................................................ 165 Index ............................................................................................... 169 HP software product license agreement ........................ 177 Title.p65 0108 4 2/4/99, 4:01 PM

| 1 Welcome | 1 Congratulations on purchasing the Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC), a mobile device powered by the Microsoft¤ Windows¤ CE operating system. The size and capabilities of the HP Jornada 820/ 820e H/PC let you keep your most important business and personal information current and close at hand. Your HP˚Jornada supports the latest version of Microsoft Pocket Outlook, so you can check e-mail while on the road and manage your appointments and contacts. You will find that your HP Jornada is also the perfect companion to your desktop or notebook PC, allowing you to take vital business data and documents with you and easily upload updated information upon returning to the office. HP Jornada offers you the highest quality in performance and battery life as well as rich programs and utilities designed by Hewlett- Packard, making HP Jornada your powerful, reliable, mobile business partner. If you are familiar with Microsoft Windows products and notebook PCs, you will notice that your HP Jornada has many of the same characteristics, making it easier for you to be productive quickly. In this chapter, you will find: ¥ A list of the HP˚Jornada package contents ¥ An introduction to HP˚Jornada features and a descrip- tion of the advantages of using the HP˚Jornada ¥ Instructions on how to care for your HP˚Jornada Chapter1.p65 0109 1 2/4/99, 4:05 PM

2 | HP Jornada H/PC Users Guide Opening the HP Jornada package Your HP Jornada package includes the following items: ¥ HP Jornada 820 or 820e H/PC ¥ HP Jornada Standard Battery ¥ Two CR2032 coin-cell backup batteries ¥ AC adapter and power cable ¥ Sync cable ¥ HP Jornada Quick Start GuideA guide to getting started with your HP Jornada quickly ¥ Desktop Software for Microsoft Windows˚CE compact discIncludes Microsoft Windows˚CE Services as well as software and system updates for both your HP˚Jornada and desktop PC ¥ HP Jornada compact discIncludes programs and utilities that add functionality to your HP˚Jornada ¥ Documentation packIncludes this Users Guide and Regulatory Information Leaflet ¥ HP Jornada Accessory GuideIncludes information on accessories and products that can help you get the most from your HP Jornada The following optional accessories (and their HP item numbers) also are available from Hewlett-Packard. Check the Hewlett-Packard Web site at www.hp.com/handheld for updates. ¥ Extended battery (F1276A)Provides up to 15 hours of battery life. ¥ Sync/AC cable (F1268A)Integrated sync and AC cable allows convenient one-step connection to your desktop PC. ¥ CompactFlash Card and adapter (4MB) (F1231A)Adds storage memory. Chapter1.p65 0109 2 2/4/99, 4:05 PM

Chapter 1 | Welcome | 3 ¥ CompactFlash Card and adapter (10MB) (F1233A) Adds storage memory. ¥ Parallel Printer Cable (F1274A)Connects your HP˚Jornada directly to a PCL printer. ¥ Serial adapter (F1295A)Allows you to connect to the 25-pin port on your desktop PC from the 9-pin connector on your sync cable. Using this guide This Users Guide is designed to help you use your HP˚Jornada quickly and easily. Although great care has been taken to ensure the accuracy of procedures and screen art, some actual screens may be different than the ones that appear in this Users Guide. Detailed, step-by-step instructions for using the programs on your HP Jornada are also included in online Help, so youll always have access to them, and you dont have to carry this guide when you travel. (For more information on using online Help, see the Using Help on your HP˚Jornada section in chap- ter˚2.) Contents This Users Guide includes the following chapters: ¥ Chapter˚1, WelcomeOffers a quick overview of the HP Jornada package and this Users Guide. ¥ Chapter˚2, Getting startedProvides step-by-step instructions for installing the batteries, completing the Windows CE Welcome Wizard, and preparing to use your HP Jornada for the first time. ¥ Chapter˚3, Accessing e-mail and the Web Describes how to connect to the Internet or to a corpo- rate network and how to send and receive e-mail and browse the Web. Chapter1.p65 0109 3 2/4/99, 4:05 PM

4 | HP Jornada H/PC Users Guide ¥ Chapter˚4, Connecting to your desktop PC Provides all the information you need to install Windows˚CE Services on your desktop or notebook PC, transfer files, and synchronize Pocket Outlook data and e-mail messages. ¥ Chapter˚5, Staying organizedExplains how to use your HP Jornada to manage your calendar and address book and describes to-do lists, alarms, and reminders. Includes documentation on Pocket Outlook, Microsoft Voice Recorder, and the HP Jornada viewer application. ¥ Chapter˚6, Getting down to businessDescribes the productivity programs included with your HP Jornada: Microsoft Pocket Office (Pocket Word, Pocket Excel, Pocket Access, and Pocket PowerPoint) and Microsoft InkWriter¤, the HP Jornada backup and HP Jornada show applications, bFAX“ Pro and bFIND from bSquare“, and OmniSolve from LandWare. ¥ Chapter˚7, Customizing your HP Jornada Details the many ways you can add functionality to your HP Jornada by installing additional software and programs and explains how you can customize your HP˚Jornada and the Windows CE operating system using Control Panel. ¥ Chapter˚8, TroubleshootingOffers helpful tips and procedures to follow when things do not work quite as you expected. ¥ Appendix A, Ergonomic informationProvides important information about repetitive strain injuries and how to use your HP Jornada safely and comfortably. Chapter1.p65 0109 4 2/4/99, 4:05 PM

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