User Guide
BlackBerry 8830 Smartphone
SWDT178301-178301-0313075256-001 Rev.002
Contents
BlackBerry basics ................................................................................................................................................................................................................................ 11
Switch applications ........................................................................................................................................................................................................................................ 11
Assign an application to a Convenience key .............................................................................................................................................................................................. 11
Set owner information ................................................................................................................................................................................................................................... 11
Turn on standby mode ................................................................................................................................................................................................................................... 11
About links ....................................................................................................................................................................................................................................................... 11
Create a link for a PIN ................................................................................................................................................................................................................................... 12
Expand a folder .............................................................................................................................................................................................................................................. 12
Collapse a folder ............................................................................................................................................................................................................................................ 12
BlackBerry basics shortcuts ......................................................................................................................................................................................................................... 12
No application opens when I press a Convenience key .......................................................................................................................................................................... 12
Shortcuts .............................................................................................................................................................................................................................................. 13
BlackBerry basics shortcuts ......................................................................................................................................................................................................................... 12
Phone shortcuts ............................................................................................................................................................................................................................................. 13
Message shortcuts ......................................................................................................................................................................................................................................... 13
Typing shortcuts ............................................................................................................................................................................................................................................ 14
Search shortcuts ............................................................................................................................................................................................................................................ 15
Attachment shortcuts ................................................................................................................................................................................................................................... 15
Browser shortcuts .......................................................................................................................................................................................................................................... 16
Media shortcuts ............................................................................................................................................................................................................................................. 16
Maps shortcuts ............................................................................................................................................................................................................................................... 17
Calendar shortcuts ........................................................................................................................................................................................................................................ 17
Phone .................................................................................................................................................................................................................................................... 19
Phone basics .................................................................................................................................................................................................................................................. 19
Emergency calls ............................................................................................................................................................................................................................................. 21
Volume ............................................................................................................................................................................................................................................................ 22
Voice dialing .................................................................................................................................................................................................................................................. 22
Voice mail ....................................................................................................................................................................................................................................................... 24
Speed dial ....................................................................................................................................................................................................................................................... 25
Conference calls ............................................................................................................................................................................................................................................ 25
Caller ID ......................................................................................................................................................................................................................................................... 26
Call logs .......................................................................................................................................................................................................................................................... 27
Call waiting .................................................................................................................................................................................................................................................... 28
Call forwarding ............................................................................................................................................................................................................................................. 29
Smart dialing .................................................................................................................................................................................................................................................. 31
TTY support ..................................................................................................................................................................................................................................................... 31
Multiple phone numbers .............................................................................................................................................................................................................................. 32
Phone settings ............................................................................................................................................................................................................................................... 33
Phone shortcuts ............................................................................................................................................................................................................................................. 13
Phone troubleshooting ................................................................................................................................................................................................................................. 35
Voice dialing ....................................................................................................................................................................................................................................... 22
Make a call using a voice command .......................................................................................................................................................................................................... 22
Dial an extension using a voice command ................................................................................................................................................................................................ 23
Use a headset ................................................................................................................................................................................................................................................. 21
Check your phone number using a voice command ................................................................................................................................................................................ 23
Check the wireless coverage level using a voice command ................................................................................................................................................................... 37
Check the battery power level using a voice command ......................................................................................................................................................................... 38
Set the voice dialing language ................................................................................................................................................................................................................... 23
Turn off choice lists for voice commands .................................................................................................................................................................................................. 23
Set the matching sensitivity level for voice commands .......................................................................................................................................................................... 23
Turn off voice prompts ................................................................................................................................................................................................................................. 23
Set playback options for voice dialing ....................................................................................................................................................................................................... 24
Improve voice recognition of numbers ...................................................................................................................................................................................................... 24
Voice dialing troubleshooting .................................................................................................................................................................................................................... 39
Email messages ................................................................................................................................................................................................................................... 41
Email message basics ................................................................................................................................................................................................................................... 41
Email message folders ................................................................................................................................................................................................................................. 43
Sent messages .............................................................................................................................................................................................................................................. 44
Email message filters ................................................................................................................................................................................................................................... 46
Email message forwarding .......................................................................................................................................................................................................................... 49
Message settings .......................................................................................................................................................................................................................................... 50
Message list settings .................................................................................................................................................................................................................................... 52
Message shortcuts ......................................................................................................................................................................................................................................... 13
Message troubleshooting ............................................................................................................................................................................................................................ 55
PIN messages ..................................................................................................................................................................................................................................... 59
PIN message basics ..................................................................................................................................................................................................................................... 59
Sent messages .............................................................................................................................................................................................................................................. 44
Message list settings .................................................................................................................................................................................................................................... 52
Message shortcuts ......................................................................................................................................................................................................................................... 13
Message troubleshooting ............................................................................................................................................................................................................................ 55
SMS text messages ........................................................................................................................................................................................................................... 69
SMS text message basics ............................................................................................................................................................................................................................ 69
Sent messages .............................................................................................................................................................................................................................................. 44
Message settings .......................................................................................................................................................................................................................................... 50
Message list settings .................................................................................................................................................................................................................................... 52
Message shortcuts ......................................................................................................................................................................................................................................... 13
Message troubleshooting ............................................................................................................................................................................................................................ 55
MMS messages ................................................................................................................................................................................................................................... 79
MMS message basics ................................................................................................................................................................................................................................... 79
MMS message attachments ........................................................................................................................................................................................................................ 82
Message settings .......................................................................................................................................................................................................................................... 50
Message list settings .................................................................................................................................................................................................................................... 52
Message shortcuts ......................................................................................................................................................................................................................................... 13
Message troubleshooting ............................................................................................................................................................................................................................ 55
Typing ................................................................................................................................................................................................................................................... 91
Typing basics .................................................................................................................................................................................................................................................. 91
Typing input methods .................................................................................................................................................................................................................................. 93
Spelling checker ........................................................................................................................................................................................................................................... 95
Word list ......................................................................................................................................................................................................................................................... 96
AutoText ......................................................................................................................................................................................................................................................... 97
Typing shortcuts ............................................................................................................................................................................................................................................ 14
Typing troubleshooting ............................................................................................................................................................................................................................... 99
Search ................................................................................................................................................................................................................................................. 101
About search ................................................................................................................................................................................................................................................. 101
Search for messages .................................................................................................................................................................................................................................... 101
Search criteria .............................................................................................................................................................................................................................................. 101
View a list of saved searches ..................................................................................................................................................................................................................... 102
Change a saved search ............................................................................................................................................................................................................................... 102
Delete a saved search ................................................................................................................................................................................................................................. 102
Search for messages by contact or subject ............................................................................................................................................................................................. 102
Search for text in a message, attachment, or web page ......................................................................................................................................................................... 43
Search for organizer data and messages that contain specific information ..................................................................................................................................... 103
Search shortcuts ............................................................................................................................................................................................................................................ 15
Attachments ...................................................................................................................................................................................................................................... 105
Attachment basics ...................................................................................................................................................................................................................................... 105
Document attachments ............................................................................................................................................................................................................................. 106
Spreadsheet attachments .......................................................................................................................................................................................................................... 107
Media attachments ..................................................................................................................................................................................................................................... 108
Presentation attachments ......................................................................................................................................................................................................................... 108
vCard contact attachments ....................................................................................................................................................................................................................... 109
Attachment shortcuts ................................................................................................................................................................................................................................... 15
Attachment troubleshooting ...................................................................................................................................................................................................................... 110
Synchronization ................................................................................................................................................................................................................................. 111
About synchronization ................................................................................................................................................................................................................................. 111
Wireless email reconciliation prerequisites .............................................................................................................................................................................................. 111
Reconcile email messages over the wireless network ............................................................................................................................................................................. 111
Delete email messages over the wireless network .................................................................................................................................................................................. 111
Wireless data synchronization prerequisites ........................................................................................................................................................................................... 112
Synchronize organizer data over the wireless network .......................................................................................................................................................................... 112
About synchronization conflicts ................................................................................................................................................................................................................. 112
Manage email reconciliation conflicts ...................................................................................................................................................................................................... 112
Manage data synchronization conflicts .................................................................................................................................................................................................... 113
About backing up and restoring device data ........................................................................................................................................................................................... 113
Wireless data restoration prerequisites .................................................................................................................................................................................................... 113
Delete all device data .................................................................................................................................................................................................................................. 113
Empty the deleted items folder on your computer from your device ................................................................................................................................................... 113
Synchronization troubleshooting .............................................................................................................................................................................................................. 114
Browser ............................................................................................................................................................................................................................................... 117
Browser basics .............................................................................................................................................................................................................................................. 117
Links, pictures, and web page addresses ................................................................................................................................................................................................. 119
Web page requests ....................................................................................................................................................................................................................................... 121
Bookmarks .................................................................................................................................................................................................................................................... 122
Web feeds ..................................................................................................................................................................................................................................................... 124
Browser settings .......................................................................................................................................................................................................................................... 126
Browser security .......................................................................................................................................................................................................................................... 129
Browser push ................................................................................................................................................................................................................................................. 131
Browser shortcuts .......................................................................................................................................................................................................................................... 16
Browser troubleshooting ............................................................................................................................................................................................................................ 133
Applications ...................................................................................................................................................................................................................................... 135
Add an application ...................................................................................................................................................................................................................................... 135
View properties for an application ........................................................................................................................................................................................................... 135
Delete a third-party application ............................................................................................................................................................................................................... 135
Receive a device password prompt before you add an application .................................................................................................................................................... 135
View the size of an application database ................................................................................................................................................................................................ 135
Application troubleshooting ...................................................................................................................................................................................................................... 136
Media .................................................................................................................................................................................................................................................. 137
Media file management .............................................................................................................................................................................................................................. 137
Songs, ring tones, and videos .................................................................................................................................................................................................................... 139
Pictures .......................................................................................................................................................................................................................................................... 141
Media card settings .................................................................................................................................................................................................................................... 145
Media shortcuts ............................................................................................................................................................................................................................................. 16
Media troubleshooting ............................................................................................................................................................................................................................... 148
Maps ................................................................................................................................................................................................................................................... 149
Locations ...................................................................................................................................................................................................................................................... 149
Directions ..................................................................................................................................................................................................................................................... 150
Map basics .................................................................................................................................................................................................................................................... 150
Tracking ......................................................................................................................................................................................................................................................... 151
Maps shortcuts ............................................................................................................................................................................................................................................... 17
Map troubleshooting .................................................................................................................................................................................................................................. 153
Contacts ............................................................................................................................................................................................................................................. 155
Contact basics ............................................................................................................................................................................................................................................. 155
Mailing lists .................................................................................................................................................................................................................................................. 157
Caller ID ......................................................................................................................................................................................................................................................... 26
Categories .................................................................................................................................................................................................................................................... 159
Address lookup ............................................................................................................................................................................................................................................ 160
SIM card phone book ................................................................................................................................................................................................................................... 161
Contact list settings .................................................................................................................................................................................................................................... 162
Contact troubleshooting ............................................................................................................................................................................................................................ 163
Calendar ............................................................................................................................................................................................................................................ 165
Calendar basics ........................................................................................................................................................................................................................................... 165
Meetings ....................................................................................................................................................................................................................................................... 167
Calendar settings ........................................................................................................................................................................................................................................ 168
Calendar shortcuts ........................................................................................................................................................................................................................................ 17
Calendar troubleshooting ........................................................................................................................................................................................................................... 171
Tasks ................................................................................................................................................................................................................................................... 173
Task basics .................................................................................................................................................................................................................................................... 173
Categories .................................................................................................................................................................................................................................................... 159
Task list settings .......................................................................................................................................................................................................................................... 176
Memos ................................................................................................................................................................................................................................................ 179
Memo basics ................................................................................................................................................................................................................................................. 179
Categories .................................................................................................................................................................................................................................................... 159
Memo list settings ........................................................................................................................................................................................................................................ 181
Alarm .................................................................................................................................................................................................................................................. 183
About the alarm ........................................................................................................................................................................................................................................... 183
Turn on the alarm ........................................................................................................................................................................................................................................ 183
Silence the alarm ......................................................................................................................................................................................................................................... 183
Calculator .......................................................................................................................................................................................................................................... 185
Use the calculator ....................................................................................................................................................................................................................................... 185
Convert a measurement ............................................................................................................................................................................................................................. 185
Bluetooth technology ...................................................................................................................................................................................................................... 187
Bluetooth technology basics ..................................................................................................................................................................................................................... 187
Bluetooth technology settings .................................................................................................................................................................................................................. 188
Bluetooth technology troubleshooting .................................................................................................................................................................................................... 190
Date and time ................................................................................................................................................................................................................................... 193
Set the date and time ................................................................................................................................................................................................................................. 193
Get the date and time from the wireless network automatically ........................................................................................................................................................ 193
Date and time troubleshooting ................................................................................................................................................................................................................. 193
Notification profiles ........................................................................................................................................................................................................................ 195
Notification basics ...................................................................................................................................................................................................................................... 195
LED notification ........................................................................................................................................................................................................................................... 197
Custom notification .................................................................................................................................................................................................................................... 198
Notification profile troubleshooting ....................................................................................................................................................................................................... 200
BlackBerry Messenger ................................................................................................................................................................................................................... 203
Contacts ....................................................................................................................................................................................................................................................... 203
Conversations ............................................................................................................................................................................................................................................. 205
Availability ................................................................................................................................................................................................................................................... 207
Display and keyboard .................................................................................................................................................................................................................... 209
Backlighting ................................................................................................................................................................................................................................................ 209
Display settings ........................................................................................................................................................................................................................................... 210
Keyboard settings ........................................................................................................................................................................................................................................ 211
Themes .......................................................................................................................................................................................................................................................... 213
Display troubleshooting ............................................................................................................................................................................................................................. 213
Language ........................................................................................................................................................................................................................................... 215
Change the display language .................................................................................................................................................................................................................... 215
Add a display language .............................................................................................................................................................................................................................. 215
Delete a display language ......................................................................................................................................................................................................................... 215
About typing input languages ................................................................................................................................................................................................................... 215
Set the typing input language .................................................................................................................................................................................................................... 94
Turn off the shortcut for switching typing input languages ................................................................................................................................................................. 215
Set the voice dialing language ................................................................................................................................................................................................................... 23
Set display options for contacts ................................................................................................................................................................................................................ 162
Language troubleshooting ......................................................................................................................................................................................................................... 216
Wireless network coverage ............................................................................................................................................................................................................. 217