Table of Contents
3 
Safety and use ............................................................................4
General information ...............................................................10
1  Your mobile .......................................................................12
1.1  Keys and connectors ................................................................................12
1.2  Getting started ..........................................................................................14
1.3  Home screen ..............................................................................................18
1.4  Applications and widgets list ..................................................................27
2  Text input ...........................................................................29
2.1  Using Onscreen Keyboard ......................................................................29
2.2  Text editing .................................................................................................31
 Phone call, Call log and Contacts ....................................32
3.1 
Phone ...........................................................................................................32
3.2  Call log .........................................................................................................38
3.3  Contacts ......................................................................................................39
 Google Messaging, Gmail/Email, Google Talk ................46
4.1  Google Messaging .....................................................................................46
4.2  Gmail/Email .................................................................................................52
4.3  Google Talk .................................................................................................57
 Calendar & Alarm clock & Calculator ............................61
5.1  Calendar ......................................................................................................61
5.2  Clock ............................................................................................................63
5.3  Calculator ....................................................................................................64
6  Getting connected ............................................................66
6.1  Connecting to the Internet ....................................................................66
6.2 
Browser .......................................................................................................69
6.3  Connecting to Bluetooth devices  ........................................................76
6.4  Connecting to a computer .....................................................................78
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6.5 
Sharing your phone's mobile data connection ...................................79
6.6  Connecting to virtual private networks ..............................................80
7  Google Play Store  ............................................................82
7.1 
Locate the item you want to download and install ..........................82
7.2  Download and install ................................................................................83
7.3  Manage your downloads ..........................................................................85
8  Multimedia applications ...................................................87
8.1  Camera/Camcorder ..................................................................................87
8.2  Gallery .........................................................................................................89
8.3  YouTube .......................................................................................................92
8.4 
Play Music ....................................................................................................93
9  Google Maps ......................................................................96
9.1  Get My Location .......................................................................................96
Search for a location ................................................................................97
9.2 
9.3 
Star a location ............................................................................................97
9.4  Get driving, public transport or walking directions ..........................98
9.5  Arrangement of Layers ..........................................................................100
9.6 
Join Latitude to see your friends' locations and share yours with  
         them ...........................................................................................................100
10  Others ..............................................................................103
10.1  File Manager .............................................................................................103
10.2  Sound Recorder ......................................................................................103
10.3  FM Radio ...................................................................................................104
10.4  LEDTorch ..................................................................................................105
10.5  Other applications  .................................................................................105
11  Settings ............................................................................106
11.1  Wireless & networks .............................................................................106
11.2  Device ........................................................................................................108
11.3  Personal .....................................................................................................111
11.4  System ........................................................................................................120
12   Making the most of your phone ....................................125
12.1  Android Manager.....................................................................................125
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12.2  Upgrade .....................................................................................................126
13  Telephone warranty ........................................................128
14  Accessories  .....................................................................130
15  Troubleshooting ..............................................................131
16  Specifications ...................................................................136
This  product  meets  applicable  national  SAR  limits  of 
2.0W/kg. The  specific  maximum  SAR  values  can  be 
found on page 7 of this user guide.
When  carrying  the  product  or  using  it  while  worn 
on your body, either use an approved accessory such 
as  a  holster  or  otherwise  maintain  a  distance  of  1.5 
cm  from  the  body  to  ensure  compliance  with  RF 
exposure requirements. Note that the product may be 
transmitting even if you are not making a phone call.
www.sar-tick.com
Safety and use ..............................
We  recommend  that  you  read  this  chapter  carefully  before  using  your  phone. The 
manufacturer disclaims any liability for damage, which may result as a consequence of 
improper use or use contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes 
a  real  risk,  even  when  the  hands-free  kit  is  used  (car  kit,  headset...),  drivers  are 
requested to refrain from using their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the 
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with 
the  vehicle’s  electronic  systems  such  as ABS  anti-lock  brakes  or  airbags. To  ensure 
that there is no problem:
-  do not place your phone on top of the dashboard or within an airbag deployment 
area,
-  check with your car dealer or the car manufacturer to make sure that the dashboard 
is adequately shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You  are  advised  to  switch  off  the  telephone  from  time  to  time  to  optimise  its 
performance.
Switch the phone off before boarding an aircraft.
Switch  the  phone  off  when  you  are  in  health  care  facilities,  except  in  designated 
areas. As with many other types of equipment now in regular use, mobile telephones 
can  interfere  with  other  electrical  or  electronic  devices,  or  equipment  using  radio 
frequency.
Switch  the  phone  off  when  you  are  near  gas  or  flammable  liquids.  Strictly  obey  all 
signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in 
any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical 
device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using 
the phone, you should hold it against the ear on the opposite side to the device, if any. 
To  avoid  hearing  impairment,  pick  up  the  call  before  holding  your  phone  to  your 
ear. Also move the handset away from your ear while using the “hands-free” mode 
because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories 
without supervision.
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When replacing the cover please note that your phone may contain substances that 
could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do  not  allow  your  phone  to  be  exposed  to  adverse  weather  or  environmental 
conditions  (moisture,  humidity,  rain,  infiltration  of  liquids,  dust,  sea  air,  etc).  The 
manufacturer’s recommended operating temperature range is -10°C to +55°C. 
At  over  55°C  the  legibility  of  the  phone’s  display  may  be  impaired,  though  this  is 
temporary and not serious. 
Emergency call numbers may not be reachable on all cellular networks. You should 
never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Do  not  use  the  phone  if  the  glass  made  screen  is  damaged,  cracked  or  broken  to 
avoid any injury.
Use  only  batteries,  battery  chargers,  and  accessories  which  are  recommended  by 
TCT Mobile Limited and its affiliates and are compatible with your phone model. TCT 
Mobile Limited and its affiliates disclaim any liability for damage caused by the use of 
other chargers or batteries.
Remember  to  make  back-up  copies  or  keep  a  written  record  of  all  important 
information stored in your phone.
Some  people  may  suffer  epileptic  seizures  or  blackouts  when  exposed  to  flashing 
lights, or when playing video games. These seizures or blackouts may occur even if 
a person never had a previous seizure or blackout. If you have experienced seizures 
or blackouts, or if you have a family history of such occurrences, please consult your 
doctor before playing video games on your phone or enabling a flashing-lights feature 
on your phone. 
Parents  should  monitor  their  children’s  use  of  video  games  or  other  features  that 
incorporate  flashing  lights  on  the  phones. All  persons  should  discontinue  use  and 
consult a doctor if any of the following symptoms occur: convulsion, eye or muscle 
twitching,  loss  of  awareness,  involuntary  movements,  or  disorientation. To  limit  the 
likelihood of such symptoms, please take the following safety precautions:
-  Do not play or use a flashing-lights feature if you are tired or need sleep.
-  Take a minimum of a 15-minute break hourly.
-  Play in a room in which all lights are on.
-  Play at the farthest distance possible from the screen.
-  If your hands, wrists, or arms become tired or sore while playing, stop and rest for 
several hours before playing again.
-  If you continue to have sore hands, wrists, or arms during or after playing, stop the 
game and see a doctor.
When  you  play  games  on  your  phone,  you  may  experience  occasional  discomfort 
in  your  hands,  arms,  shoulders,  neck,  or  other  parts  of  your  body.  Follow  the 
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other 
musculoskeletal disorders.
Prolonged exposure to music at full volume on the music player may damage 
the listener's hearing.
Set  your  phone  volume  safely.  Use  only  headphones  recommended  by TCT 
Mobile Limited and its affiliates.
• PRIVACY:
Please  note  that  you  must  respect  the  laws  and  regulations  in  force  in  your 
jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding 
taking photographs and recording sounds with your mobile telephone. Pursuant to 
such laws and regulations, it may be strictly forbidden to take photographs and/or to 
record the voices of other people or any of their personal attributes, and duplicate 
or distribute them, as this may be considered to be an invasion of privacy. It is the 
user's sole responsibility to ensure that prior authorisation be obtained, if necessary, 
in  order  to  record  private  or  confidential  conversations  or  take  a  photograph 
of  another  person;  the  manufacturer,  the  seller  or  vendor  of  your  mobile  phone 
(including the operator) disclaim any liability which may result from the improper use 
of the mobile phone.
• BATTERY:
Before removing the battery from your phone, please make sure that the phone is 
switched off. 
Observe the following precautions for battery use: 
-  Do not attempt to open the battery (due to the risk of toxic fumes and burns). 
-  Do not puncture, disassemble or cause a short-circuit in a battery.
-  Do  not  burn  or  dispose  of  a  used  battery  in  household  rubbish  or  store  it  at 
temperatures above 60°C. 
Batteries  must  be  disposed  of  in  accordance  with  locally  applicable  environmental 
regulations. Only use the battery for the purpose for which it was designed. Never 
use  damaged  batteries  or  those  not  recommended  by TCT  Mobile  Limited  and/or 
its affiliates.
This symbol on your telephone, the battery and the accessories means that 
these products must be taken to collection points at the end of their life:
-  Municipal  waste  disposal  centres  with  specific  bins  for  these  items  of 
equipment
- Collection bins at points of sale. 
They  will  then  be  recycled,  preventing  substances  being  disposed  of  in  the 
environment, so that their components can be reused.
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During use, the actual SAR values for this device are usually well below the values 
stated  above. This  is  because,  for  purposes  of  system  efficiency  and  to  minimize 
interference  on  the  network,  the  operating  power  of  your  mobile  device  is 
automatically decreased when full power is not needed for the call. The lower the 
power output of the device, the lower its SAR value.
Body-worn  SAR  testing  has  been  carried  out  at  a  separation  distance  of  1.5  cm. 
To meet RF exposure guidelines during body-worn operation, the device should be 
positioned at least this distance away from the body.  If you are not using an approved 
accessory  ensure  that  whatever  product  is  used  is  free  of  any  metal  and  that  it 
positions the phone the indicated distance away from the body.
The World Health Organization has stated that present scientific information does 
not indicate the need for any special precautions for the use of mobile devices. They 
recommend that if you are interested in further reducing your exposure then you can 
easily do so by limiting your usage or simply using a hands-free kit to keep the device 
away from the head and body.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on 
the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should 
avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than 
against your ear. In such circumstances the device will be compliant with the guidelines 
when used with headset or usb data cable. If you are using another accessory ensure 
that whatever product is used is free of any metal and that it positions the phone at 
least 1.5 cm away from the body.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your 
jurisdiction or your region has suitable recycling and collection facilities; instead they 
are to be taken to collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT 
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of 
information technology equipment and office equipment use. They are also compliant 
to  the  ecodesign  directive  2009/125/EC.  Due  to  different  applicable  electrical 
specifications, a charger you purchased in one jurisdiction may not work in another 
jurisdiction. They should be used for this purpose only.
• RADIO WAVES:
Proof  of  compliance  with  international  standards  (ICNIRP)  or  with  European 
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they can 
be put on the market. The protection of the health and safety for the user and any 
other person is an essential requirement of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO 
WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed 
the  limits  for  exposure  to  radio  waves  (radio  frequency  electromagnetic  fields) 
recommended  by  international  guidelines.  The  guidelines  were  developed  by  an 
independent scientific organization (ICNIRP) and include a substantial safety margin 
designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific 
Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests  for  SAR  are  conducted  using  standard  operating  positions  with  the  device 
transmitting  at  its  highest  certified  power  level  in  all  tested  frequency  bands. The 
highest SAR values under the ICNIRP guidelines for this device model are:
Maximum SAR for this model and conditions under which it was 
recorded.
Head SAR
GSM 900+Bluetooth+Wi-Fi
Body-worn SAR
GSM 900+Bluetooth+Wi-Fi
0.674 W/kg
0.599 W/kg
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• LICENCES 
microSD Logo is a trademark.
 The Bluetooth word mark and logos are owned by the Bluetooth 
SIG, Inc. and any use of such marks by TCT Mobile Limited and its 
affiliates is under license. Other trademarks and trade names are 
those of their respective owners. 
ONE TOUCH 993
Bluetooth QDID B019689
TouchPal™ and CooTek™ are trademarks of Shanghai HanXiang (CooTek)
Information Technology Co., Ltd. and/or its Affiliates.
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Your device uses non-harmonised frequency and is intended for 
use in all European countries. The WLAN can be operated in the 
EU without restriction indoors, but cannot be operated outdoors 
in France.
 Google,  the  Google  logo,  Android,  the  Android  logo,  Google 
SearchTM,  Google  MapsTM,  Gmail  TM, YouTube,  Google  Play  Store, 
Google Latitude  TM and Google Talk  TM are trademarks of Google 
Inc.
Hearing Aid Compatibility
Your cellphone is rated: «For Hearing Aid», to assist hearing device users in finding 
cellphones that may be compatible with their hearing devices.
ONE TOUCH 993 is HAC M3 compatible.
For  more  information  please  refer  to  «Hearing  Aid  Compatibility  with  Mobile 
Phones» leaflet or visit our website http://www. alcatelonetouch.com
General information ...................
•	Internet address: www.alcatelonetouch.com
•	 Hot Line Number: see “TCT Mobile Services” leaflet or go to our website.
On our website, you will find our FAQ (Frequently Asked Questions) section. You can 
also contact us by e-mail to ask any questions you may have. 
An  electronic  version  of  this  user  guide  is  available  in  English  and  other  languages 
according to availability on our server: www.alcatelonetouch.com
Your  telephone 
is  a  transceiver  that  operates  on  GSM 
(850/900/1800/1900MHz) or UMTS in dual-band (900/2100MHz ).
in  quad-band 
 
This equipment is in compliance with the essential requirements and other relevant 
provisions of Directive 1999/5/EC. The entire copy of the Declaration of Conformity 
for your telephone can be obtained through our website: www.alcatelonetouch.com.
Protection against theft (1)
Your telephone is identified by an IMEI (phone serial number) shown on the packaging 
label and in the phone’s memory. We recommend that you note the number the first 
time you use your telephone by entering  * # 0 6 # and keep it in a safe place. It may 
be requested by the police or your operator if your telephone is stolen. This number 
allows your mobile telephone to be blocked preventing a third person from using it, 
even with a different SIM card.
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(1)  Contact your network operator to check service availability.
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Disclaimer
There  may  be  certain  differences  between  the  user  manual  description  and  the 
phone’s operation, depending on the software release of your telephone or specific 
operator services.
TCT Mobile shall not be held legally responsible for such differences, if any, nor for 
their  potential  consequences,  which  responsibility  shall  be  borne  by  the  operator 
exclusively.
This handset may contain materials, including applications and software in executable 
or source code form, which is submitted by third parties for inclusion in this handset 
(“Third  Party  Materials”). All  third  party  materials  in  this  handset  are  provided “as 
is”, without warranty of any kind, whether express or implied, including the implied 
warranties  of  merchantability,  fitness  for  a  particular  purpose  or  use/third  party 
application,  interoperability  with  other  materials  or  applications  of  the  purchaser 
and  non-infringement  of  copyright. The  purchaser  undertakes  that TCT  Mobile  has 
complied with all quality obligations incumbent upon it as a manufacturer of mobile 
devices and handsets in complying with Intellectual Property rights. TCT Mobile will 
at no stage be responsible for the inability or failure of the Third Party Materials to 
operate on this handset or in interaction with any other devices of the purchaser. To 
the maximum extent permitted by law, TCT Mobile disclaims all liability for any claims, 
demands, suits or actions, and more specifically – but not limited to – tort law actions, 
under any theory of liability, arising out of the use, by whatever means, or attempts to 
use, such Third Party Materials. Moreover, the present Third Party Materials, which are 
provided free of charge by TCT Mobile, may be subject to paid updates and upgrades 
in the future; TCT Mobile waives any responsibility regarding such additional costs, 
which shall be borne exclusively by the purchaser. The availability of the applications 
may vary depending on the countries and the operators where the handset is used; 
in  no  event  shall  the  list  of  possible  applications  and  software  provided  with  the 
handsets be considered as an undertaking from TCT Mobile; it shall remain merely as 
information for the purchaser. Therefore, TCT Mobile shall not be held responsible 
for the lack of availability of one or more applications wished for by the purchaser, 
as  its  availability  depends  on  the  country  and  the  operator  of  the  purchaser. TCT 
mobile reserves the right at any time to add or remove Third Party Materials from 
its handsets without prior notice; in no event shall TCT Mobile be held responsible 
by the purchaser for any consequences that such removal may have on the purchaser 
regarding the use or attempt to use such applications and Third Party Materials.
1  Your mobile ...........................
1.1  Keys and connectors
Power key
Headset connector
Front camera
Touch screen
Menu key
Home key
Back key
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Camera
Camera Flash/
Flashlight
Volumn Keys
Micro-USB Connector
Menu key
•	Open a list of actions which the user can do on the current 
screen or options menu.
Home key
•	While on any application or screen,  touch to return to the 
Home screen.
•	Touch  and  hold  to  open  the  recently-used  applications 
window.
Back key
•	Touch to go back to the previous screen, or to close a dialog 
box, options menu, the notification panel, etc.
 
   
Power  key
•	Press: Lock the screen / Light up the screen
•	Press and hold: Show the pop-up menu to select 
     Ringer mode/ Airplane mode/Power off
     Power on.
•	Press  Power  key  and  Volumn  down  key  to  capture  a 
screenshot.
Volume Keys 
•	Under call mode, adjust the earpiece or headset volume.
•	In Music/Video/Streaming mode, adjust the media volume.
•	In general mode, adjust the ring tone volume.
•	Mute the ringtone of an incoming call.
1.2  Getting started
1.2.1  Set-up
Removing or installing the back cover
Inserting or removing the SIM card (1)
You must insert your SIM card to make phone calls. Please power off your 
phone and remove battery before inserting or removing the SIM card.
(1)  Check with your network operator to make sure that your SIM card is 3V or 
1.8V compatible. The old 5 volt cards can no longer be used. 
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