Phaser™ 3500 Laser Printer
i
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Contents
EQ
HS
CD
DR
OS
For instructions on how to unpack and set up your printer, see the Setup Guide that
shipped with your printer. For basic information about using your printer and clearing
jams, see the Quick Reference Guide that shipped with your printer. The Quick
Reference Guide and Setup Guide can also be found on the web site at
www.xerox.com/office/3500support.
Features
Printer Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printer Options and Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Error and Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Sample Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Available Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Driver Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Remote Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Changing Settings with the Remote Control Panel. . . . . . . . . . . . . . . . . . . . . . . 7
Managing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CentreWare Internet Services (IS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessing Power Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Selecting Tray Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Changing Printer Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Resident PostScript Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Resident PCL Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Printing a List of Available Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Registering Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Phaser® 3500 Laser Printer
i
Contents
Printing
Supported Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Basic Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Changing Paper Type and Size on the Control Panel . . . . . . . . . . . . . . . . . . . . 13
Adjusting Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Manual Feed Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Selecting the Bypass Tray 1 (MPT) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing Transparencies from Tray 1 (MPT). . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing Transparencies from Tray 2 or 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Preparing to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Loading Custom Size Paper in Tray 1 (MPT). . . . . . . . . . . . . . . . . . . . . . . . . . 28
Advanced Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printing Multiple Pages to a Single Sheet (N-Up) . . . . . . . . . . . . . . . . . . . . . . 29
Scaling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printing Booklets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Printing Posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printing Negative and Mirror Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printing Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Printing Cover Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Supplies and Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Phaser® 3500 Laser Printer
ii
Contents
Connections and Networks
Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting via Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting via Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring the Network Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 37
Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installing the Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Windows 98 SE or Later and Windows 2000 or Later . . . . . . . . . . . . . . . . . . . 38
Macintosh OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Macintosh OS X Version 10.2 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Troubleshooting
Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
LED Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Errors and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Precautions for Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Moving the Printer Within the Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Appendices
Phaser® 3500 Laser Printer
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Printer Tour
Features
Printer Tour
Printer Features
The Phaser 3500 Laser Printer embodies a multitude of features to meet your printing needs:
Great performance and superior print quality
Letter: 35 pages per minute (ppm) with 1200 x 1200 dpi image quality
A4: 33 ppm with 1200 x 1200 dpi image quality
Up to 288 MB RAM memory
Flexible paper handling
Optional 500-Sheet Feeder (including tray)
2-sided printing with Phaser 3500DN configuration to automatically print on both
sides. If you use Phaser 3500B and Phaser 3500N configurations, you can print on
both sides when you install an optional duplex unit.
A wide variety of productivity features
Easy to replace print cartridge
CentreWare IS printer management software helps manage, configure, and
troubleshoot the printer from your computer.
Status Monitor provides on-screen notification and troubleshooting information.
Available Configurations
The Phaser 3500 Laser Printer is available in three configurations:
Features
Printer Configuration
Maximum Print Speed (pages per minute)
Memory (Standard)
Up to 288 MB Optional
3500B
35 ppm
32 MB
3500N
35 ppm
32 MB
3500DN
35 ppm
32 MB
PostScript and PCL Fonts
Yes
Yes
Yes
Default Resolutions (dpi)
600 x 600 dpi
600 x 600 dpi
600 x 600 dpi
500-Sheet Feeder
Network Interface
Automatic 2-Sided Printing (Duplex)
Optional
Optional
Optional
Optional
Standard
Optional
Optional
Standard
Standard
Phaser® 3500 Laser Printer
1
Front View
Rear View
Printer Tour
1. Control Panel
2. Control Board cover
3. On/Off Switch
4. Paper Quantity Gauge
5. Tray 2
6. Tray 1 (MPT) Release
7. Tray 1 (MPT)
8. Paper Output Support
9. Output Tray
10. Print Cartridge
1. Rear Door
2. Duplex Unit (optional for Phaser 3500B and
Phaser 3500N)
3. Power Cord Receptacle
4. Optional Tray 3 Cable Connector
5.
6. USB Port
7. Network Port (option for Phaser 3500B)
IEEE 1284 Parallel Port
Printer Options and Supplies
The following printer options and supplies are available for Phaser 3500 printers:
Options and Supplies
Item
64 MB additional RAM memory
128 MB additional RAM memory
256 MB additional RAM memory
Network Interface Card (NIC)
Duplex Unit
500-Sheet Feeder (includes tray)
Standard-Capacity Print Cartridge (6,000 pages @ 5% area coverage)
High-Capacity Print Cartridge (12,000 pages @ 5% area coverage)
Part Number
097S03389
097S03390
097S03391
097S03386
097S03387
097S03385
106R01148
106R01149
Phaser® 3500 Laser Printer
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Printer Tour
Control Panel Layout
The control panel has three components:
Multi-colored Light Emitting Diode (LED) light
Alphanumeric display
Six-button cluster.
1. Cancel button
2. Return button
3. On-line/Data/Error LED
4. Menu button
5. Status/Error Messages and Menus
6. Up Arrow button
7. OK button
8. Down Arrow button
The alphanumeric display provides status messages and control panel menus.
Error and Warning Messages
When there is a problem with the printer, the control panel LED (2) blinks orange for an error
and a warning. An error or warning message is displayed in the Alphanumeric Display (1).
Menu Map
The “Menu Map” is a visual representation of the control panel settings and information
pages.
To print the “Menu Map”:
1. On the control panel, press the Menu button, then press the OK button to select
Information.
2. Press the OK button to print the Menu Map.
Phaser® 3500 Laser Printer
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