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Contents
Getting started
Additional resources
Learning about the features and configurations
Features
Configurations
Understanding the all-in-one parts
Front view
Control panel
Printing supplies area
Back view
Installing accessories
Installing the auto-duplex unit
Installing the HPJetdirect print server
HPJetdirect print server capabilities
Installing the internal print server
Obtaining more information
Installing memory modules
Installing tray2
Installing the keyboard
Turning on accessories in the printer driver
Using the all-in-one
Using the all-in-one modes
Changing settings for the all-in-one
Canceling jobs from the control panel
Using the HPphoto and imaging software
Differences in the software for the HPOfficejet 9100 series all-in-one
Opening the HPphoto and imaging software
Typing numbers and text on the control-panel keypad
Loading the originals
Loading an original in the automatic document feeder (ADF)
Loading an original on the scanner glass
Loading the print media
Tips for loading the media
Loading the media in tray1 or tray2
Selecting the trays
Choosing the print media
Supported media sizes
Supported media types and weights
Recommended HPmedia
Minimum margins
Guidelines for storing media
Using special media
Using cards and envelopes
Using transparencies
Using custom-size media
Using photo paper
Printing on both sides of the page
Setting up speed-dial entries
Setting up fax numbers as speed-dial entries or groups
Setting up e-mail addresses as speed-dial entries or groups
Setting up network folders as speed-dial entries
Printing and viewing a list of speed-dial entries
Printing a speed-dial template for the control panel
Printing
Printing through the printer drivers
Changing common settings for a job
Setting defaults for all print jobs
Performing duplexing
Performing automatic duplexing
Performing manual duplexing
Copying
Making copies
Changing common settings for a job
Setting defaults for all copy jobs
Restoring copy settings
Using special copy features
Copying more than one original onto one page
Shifting the image to increase the margin for binding
Making a poster
Cloning several copies of an image on a page
Creating a mirror image of an original
Using presets
Sending scans
Sending scans
Sending scans to a network folder (network connection)
Sending scans to a program on a computer (direct connection)
Sending scans as e-mail attachments
Sending a scan from a TWAIN-compliant or a WIA-compliant program to a computer on the network
Changing common settings for a job
Setting defaults for all scan jobs
Using optical character recognition (OCR) software
Using memory cards
Inserting and removing a memory card
Saving photos
Saving photos to a network folder (network connection)
Saving photos to a computer (direct connection)
Viewing and editing image files
Sending photos as e-mail attachments
Printing from a memory card
Printing a proof sheet
Printing photos from the control panel
Printing photos by using DPOF
Using a proof sheet
Filling out a proof sheet
Printing photos or sending photos as e-mail attachments
Faxing
Sending faxes
Sending a fax from the control panel
Sending a fax from the computer with the HPphoto and imaging software (direct connection)
Sending a fax from a third-party software program
Inserting a dial prefix
Monitoring the dialing
Scheduling a fax
Changing common settings for a job
Setting advanced options
Automatically forwarding incoming faxes to another fax number
Automatically archiving incoming faxes
Automatically reducing incoming faxes
Blocking and unblocking fax numbers
Receiving faxes
Receiving a fax automatically or manually
Reprinting received faxes that are stored in memory
Using reports
Printing and viewing the fax log
Viewing a list of blocked fax numbers
Managing the administrator functions
Administrator functions and tools
Overview of the administrator functions and tools
Embedded Web server (EWS) (network connection)
HPWeb Jetadmin software
Toolbox (direct connection)
HPInstant Support
myPrintMileage
Monitoring the all-in-one
Monitoring the operation and status
Monitoring the media and supplies
Monitoring use by authorized users and resetting the usage counters
Monitoring jobs
Administering the all-in-one
Changing the administrator PIN
Configuring authorized users
Configuring job-accounting options
Managing security
Setting up alerts and notifications
Resetting the HPJetdirect print server
Upgrading the firmware in the all-in-one
Configuring system options
Setting the language and country/region
Setting the PowerSave mode time
Setting the ring and beep volumes
Setting the automatic paper-type sensor
Configuring network options
Configuring the I/O timeout
Configuring the network parameters
Configuring print options
Setting the print defaults
Configuring copy options
Allowing and restricting color copying
Configuring scan options
Configuring the network settings for scanning
Customizing the scan feature in the HPphoto and imaging software (direct connection)
Configuring photo (memory card) options
Allowing and restricting the photo (memory card) feature
Configuring e-mail options (network connection)
Configuring the defaults for e-mail message format (network connection)
Configuring automatic blind copy (BCC)
Configuring SMTP
Configuring LDAP
Configuring fax options
Setting the automatic printing of fax reports
Allowing and restricting color faxing
Setting the fax error-correction mode
Setting silent detection on older-model fax machines
Setting the dial type
Setting the redial options
Setting up faxing for the all-in-one
Connecting the all-in-one to a phone line
Connecting an additional telephone device
Configuring the time, date, and fax header
Setting the answer mode (autoanswer)
Setting the answering ring pattern (if needed)
Installing the all-in-one software and configuring the all-in-one for operating environments
Types of connections that are supported
Setup that is required for all-in-one functionality
All-in-one software components
Installing the software for Windows computers
Installing the software for Macintosh computers
Using the Customization Utility
Uninstalling the all-in-one software
Uninstalling the software for Windows computers
Uninstalling the software for Macintosh computers (all versions)
Maintaining and troubleshooting
Gaining access to the supplies area
Maintaining the printheads
Cleaning the printheads
Cleaning the printhead contacts
Aligning the printheads
Replacing the ink cartridges
Replacing the printheads
Calibrating the color
Calibrating the linefeed
Cleaning the all-in-one
Cleaning the scanner glass, ADF lid backing, and ADF window
Cleaning the exterior
Troubleshooting tips and resources
Solving all-in-one problems
Solving copy problems
Solving problems with sending scans
Solving print problems
Solving scan problems
Solving fax problems
Solving photo (memory card) problems
Solving color problems
Solving media-handling problems
Clearing jams
Clearing jams in the all-in-one
Clearing jams in the ADF
Tips for avoiding jams
Ordering HPaccessories and supplies
Accessories
Trays
Keyboards
Dual inline memory modules (DIMMs)
Parallel cables
USB cable
Supplies
Ink cartridges
Printheads
HPmedia
Customer support and warranty
Contacting customer support
Hewlett-Packard limited warranty statement
Specifications and regulatory information
Specifications
Regulatory information
Environmental sustainability program
Reduction and elimination
Power consumption
Hazardous materials
Recycling
Material safety data sheets
End-of-life returns
Control-panel mode and setup menus
Mode menus
Reaching and using a mode menu
Copy mode menu
Scan mode menu
Photo mode menu
E-mail mode menu
Fax mode menu
Setup menus
Reaching and using a setup menu
Printing a setup menu map
PRINT REPORT menu
COPY SETUP menu
FAX SETUP menu
ADV FAX SETUP menu
SCAN SETUP menu
E-MAIL SETUP menu
PHOTO menu
PRINTER menu
NETWORK & I/O menu
ADMIN menu
MAINTENANCE menu
Control-panel messages
Control-panel message types
Control-panel messages
Printing by using PostScript emulation
Installation notes
Upgrading from an older version of Windows
Identifying different printer drivers in WindowsNT4.0
Installing the printer driver only
Current HPOfficejet users
Specific printing features and issues
Printing properties
Printing features
Index
Symbols
Numerics
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
HP Officejet 9100 series all-in-one User’s Guide
Copyright information Product restricted material Safety information © 2004 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 3/2004 Reproduction, adaptations, or translation without prior written permission is prohibited except as allowed under copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved. License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD4 Message-Digest Algorithm" in all material mentioning or referencing this software or this function. License is also granted to make and use derivative works provided that such works are identified as "derived from the RSA Data Security, Inc. MD4 Message-Digest Algorithm" in all material mentioning or referencing the derived work. RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty of any kind. These notices must be retained in any copies of any part of this documentation and/or software. Copy limitations It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. • Governmental paper or documents: This HP product contains the following material that might require special handling at end-of-life: Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1 2 3 4 5 6 7 8 9 Read and understand all of the instructions in the documentation that comes with the product. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions that are marked on the product. Before cleaning this product, unplug the product from the wall outlets. Do not install or use this product near water, or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. See Maintaining and troubleshooting if the product does not operate normally. There are no user-serviceable parts inside. Contact qualified service personnel if service is required. mercury in the fluorescent lamp in the scanner (< 1.5 mg) For recycling information, contact http://www.hp.com/go/recycle, local authorities, or the Electronics Industries Alliance at http://www.eiae.org. See Environmental sustainability program for information about the HP environmental sustainability program. Trademark credits Adobe®, Adobe PostScript® 3™, and Acrobat® are trademarks of Adobe Systems Incorporated. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32- and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Microsoft®, MS-DOS®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Netscape and Netscape Navigator are U.S. trademarks of the Netscape Communications Corporation. PANTONE® is Pantone, Inc.'s check-standard trademark for color. Pentium® is a U.S. registered trademark of Intel Corporation. Secure Digital memory card is supported by the product. SD Logo is a trademark. TrueType™ is a U.S. trademark of Apple Computer, Inc. UNIX® is a registered trademark of the Open Group Immigration papers - Passports - - Selective service papers - Identification badges, cards, or insignias Governmental stamps: - Postage stamps - Food stamps Checks or drafts drawn on governmental agencies Paper currency, traveler’s checks, or money orders Certificates of deposit Copyrighted works
Contents 1 Getting started Additional resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Learning about the features and configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Understanding the all-in-one parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Printing supplies area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2 Installing accessories Installing the auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installing the HP Jetdirect print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 HP Jetdirect print server capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Installing the internal print server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Obtaining more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Installing tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Installing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Turning on accessories in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 3 Using the all-in-one Using the all-in-one modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Changing settings for the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Canceling jobs from the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Using the HP photo and imaging software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Differences in the software for the HP Officejet 9100 series all-in-one . . . . . . . . . . . . 35 Opening the HP photo and imaging software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Typing numbers and text on the control-panel keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Loading the originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Loading an original in the automatic document feeder (ADF) . . . . . . . . . . . . . . . . . . . 37 Loading an original on the scanner glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Loading the print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Tips for loading the media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Loading the media in tray 1 or tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Selecting the trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Choosing the print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Supported media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Supported media types and weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Recommended HP media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Minimum margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Guidelines for storing media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Using special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using cards and envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using custom-size media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Printing on both sides of the page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setting up speed-dial entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Setting up fax numbers as speed-dial entries or groups . . . . . . . . . . . . . . . . . . . . . . . 52 ENWW Contents 3
Setting up e-mail addresses as speed-dial entries or groups . . . . . . . . . . . . . . . . . . . 53 Setting up network folders as speed-dial entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Printing and viewing a list of speed-dial entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Printing a speed-dial template for the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . 56 4 Printing Printing through the printer drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Changing common settings for a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Setting defaults for all print jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Performing duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Performing automatic duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Performing manual duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 5 Copying Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Changing common settings for a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Setting defaults for all copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Restoring copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using special copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Copying more than one original onto one page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Shifting the image to increase the margin for binding . . . . . . . . . . . . . . . . . . . . . . . . . 67 Making a poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Cloning several copies of an image on a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Creating a mirror image of an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 6 Sending scans Sending scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Sending scans to a network folder (network connection) . . . . . . . . . . . . . . . . . . . . . . 71 Sending scans to a program on a computer (direct connection) . . . . . . . . . . . . . . . . . 72 Sending scans as e-mail attachments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Sending a scan from a TWAIN-compliant or a WIA-compliant program to a computer on the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Changing common settings for a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Setting defaults for all scan jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Using optical character recognition (OCR) software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 7 Using memory cards Inserting and removing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Saving photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Saving photos to a network folder (network connection) . . . . . . . . . . . . . . . . . . . . . . . 79 Saving photos to a computer (direct connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Viewing and editing image files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Sending photos as e-mail attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Printing from a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Printing a proof sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Printing photos from the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Printing photos by using DPOF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Using a proof sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Filling out a proof sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Printing photos or sending photos as e-mail attachments. . . . . . . . . . . . . . . . . . . . . . 83 4 Contents ENWW
8 Faxing Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Sending a fax from the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Sending a fax from the computer with the HP photo and imaging software (direct connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Sending a fax from a third-party software program . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Inserting a dial prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Monitoring the dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Scheduling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Changing common settings for a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Setting advanced options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Automatically forwarding incoming faxes to another fax number . . . . . . . . . . . . . . . . 90 Automatically archiving incoming faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Automatically reducing incoming faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Blocking and unblocking fax numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Receiving a fax automatically or manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Reprinting received faxes that are stored in memory . . . . . . . . . . . . . . . . . . . . . . . . . 94 Using reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Printing and viewing the fax log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Viewing a list of blocked fax numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 9 Managing the administrator functions Administrator functions and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Overview of the administrator functions and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Embedded Web server (EWS) (network connection) . . . . . . . . . . . . . . . . . . . . . . . . 100 HP Web Jetadmin software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Toolbox (direct connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 HP Instant Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 myPrintMileage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Monitoring the all-in-one. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Monitoring the operation and status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Monitoring the media and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Monitoring use by authorized users and resetting the usage counters . . . . . . . . . . . 110 Monitoring jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Administering the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Changing the administrator PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Configuring authorized users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Configuring job-accounting options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Managing security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Setting up alerts and notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Resetting the HP Jetdirect print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Upgrading the firmware in the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Configuring system options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Setting the language and country/region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Setting the PowerSave mode time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Setting the ring and beep volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Setting the automatic paper-type sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Configuring network options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Configuring the I/O timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Configuring the network parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Configuring print options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Setting the print defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Configuring copy options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Allowing and restricting color copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 ENWW Contents 5
Configuring scan options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Configuring the network settings for scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Customizing the scan feature in the HP photo and imaging software (direct connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Configuring photo (memory card) options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Allowing and restricting the photo (memory card) feature . . . . . . . . . . . . . . . . . . . . . 121 Configuring e-mail options (network connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Configuring the defaults for e-mail message format (network connection) . . . . . . . . 122 Configuring automatic blind copy (BCC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Configuring SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Configuring LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Configuring fax options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Setting the automatic printing of fax reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Allowing and restricting color faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Setting the fax error-correction mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Setting silent detection on older-model fax machines . . . . . . . . . . . . . . . . . . . . . . . . 125 Setting the dial type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Setting the redial options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Setting up faxing for the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Connecting the all-in-one to a phone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Connecting an additional telephone device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Configuring the time, date, and fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Setting the answer mode (autoanswer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Setting the answering ring pattern (if needed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Installing the all-in-one software and configuring the all-in-one for operating environments130 Types of connections that are supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Setup that is required for all-in-one functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 All-in-one software components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Installing the software for Windows computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Installing the software for Macintosh computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Using the Customization Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Uninstalling the all-in-one software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Uninstalling the software for Windows computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Uninstalling the software for Macintosh computers (all versions) . . . . . . . . . . . . . . . 144 10 Maintaining and troubleshooting Gaining access to the supplies area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Cleaning the printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Cleaning the printhead contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Aligning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Replacing the ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Replacing the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Calibrating the color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Calibrating the linefeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Cleaning the all-in-one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Cleaning the scanner glass, ADF lid backing, and ADF window . . . . . . . . . . . . . . . . 151 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Troubleshooting tips and resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Solving all-in-one problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Solving copy problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Solving problems with sending scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Solving print problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Solving scan problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Solving fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Solving photo (memory card) problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Solving color problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Solving media-handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 6 Contents ENWW
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