SanDisk Sansa™ c100
User Guide 
Table of Contents
Safety Instructions ..............................................................................  
Introduction ..........................................................................................  
Playback Screen Description ......................................................  
6Package Contents .....................................................................  
Getting Started .....................................................................................  
Overview .....................................................................................  
Install or replace Battery .............................................................  
Hold Switch .................................................................................  
Minimum System Requirements .................................................  
Connecting and Transferring .............................................................  
Connect to your computer ...........................................................  
Sansa Media Converter ..............................................................  
Supported IMPORT media types ................................................  
Transfer Photos ...........................................................................  
Transfer Music .............................................................................  
Delete Files .................................................................................  
Synchronize Files ........................................................................  
Various software packages are available to synchronize songs 
on your device. Please refer to the specific software package 
instructions. .................................................................................  
Safely Remove SanDisk Sansa™ c100 from Computer .............  
Basic Usage .........................................................................................  
Power On ....................................................................................  
Main Menu ..................................................................................  
Using Navigation Buttons ............................................................  
Power Off ....................................................................................  
Music Mode .................................................................................  
 Music/Voice Playback ...............................................................  
 Setting Repeat Mode ................................................................  
 Setting Shuffle Mode ................................................................  
 Setting Equalizer ......................................................................  
 Adding songs to GoList .............................................................  
 Remove songs from GoList ......................................................  
Photo Mode .................................................................................  
 Viewing Photos .........................................................................  
 Slideshow .................................................................................  
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 Photo Options ...........................................................................  
Recording Mode ..........................................................................  
 Voice Recording .......................................................................  
Settings Mode .............................................................................  
 Setting Display Backlight ..........................................................  
 Setting Display Contrast ...........................................................  
 Setting Language .....................................................................  
 Resetting to original setting ......................................................  
 Device Information ....................................................................  
 Setting Auto Power Off or Sleep ...............................................  
 Setting USB Mode ....................................................................  
Tips, FAQ, and Troubleshooting ........................................................  
Service and Warranty Information .....................................................  
Getting Technical Support ...........................................................  
Learn More ..................................................................................  
Your 1-Year SanDisk Limited Warranty .......................................  
End User License Agreement .............................................................  
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Safety Instructions
1.  Read the safety instructions carefully before using your Sansa.
2.  Read this entire manual to ensure proper usage.
3.  Keep this User Guide for future reference. 
4. 
 Do not use HeadPhones/Earphones while driving, cycling, or opera-
ting any motorized vehicle. This may create a traffic hazard and may be 
illegal in some areas. It can also be dangerous to play your music with 
Headphones/Earphones at high volume while walking, or engaged 
in other activities. You should exercise extreme caution and discontinue 
use in potentially hazardous situations.
 Avoid using Headphones/Earphones at high volume. Hearing experts 
advise against continuous loud and extended music play. Keep the 
volume at a moderate level, so that you are better able to hear outside 
sound, and to be considerate of the people around you.
 Keep your player away from sinks, drinks, bathtubs, showers, rain, and 
other sources of moisture. Moisture can cause electric shocks with any 
electronic device.
 Follow these tips to keep your player working well for a long time:
  Clean your player with a soft lint-free cloth used on glass lenses.
  Do not allow young children to use your player unsupervised.
 
 Never force any connector into the ports of your player or your 
computer. Make sure your connectors are the identical shape and 
size before you connect.
5. 
6. 
7. 
 
 
 
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Introduction
Congratulations on your purchase of a SanDisk Sansa™ c100. 
The SanDisk Sansa™ c100 is a high performance portable digital audio 
player with a photo browser and a voice recorder.  The Sansa c100 enables 
users to play MP3, WMA, and secure WMA audio files.  It also shows photo 
files that are transferred to the player through Sansa Media converter.   
Features:
   Digital Audio Player – supports MP3, WMA and secure WMA files 
playback.
  Color LCD 
   Photo Browser – supports JPEG image files and provides slideshow 
function.
   Voice Recorder – supports voice recording function with built-in 
microphone. 
   Digital Equalizer – supports 5 equalizer types: Normal, Rock, Jazz, 
Classic, Pop, and one custom equalizer. 
   Internal Memory – allows users to store data on the internal memory 
as an USB drive.
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Playback Screen Description
 
1.  Track Number 
2.  Artist Name 
3.  Song Name 
 Display the current track number and the total num-
ber of sound tracks.
Displays the artist name of the current playback file.
 Displays the song name of the current playback 
track.
Displays the timer of the current playback track.
Indicates when Repeat function is enabled.
Indicates when Shuffle function is enabled.
4.  Track Timer 
5.  Repeat 
6.  Shuffle 
7.  Play/Pause/Stop  Displays the music or voice files playback status.
8.  Battery 
Indicates the Battery Status.
Package Contents
Please unpack your Sansa c100 and check that the following were included.
  Sansa c100 digital audio player
  Earphones
  USB Cable
  CD with User’s Manual and Software
  Quick Start Guide
 
 
Lanyard
1 AAA Alkaline battery
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Getting Started
Overview 
 
1.  Volume Up/Down 
2.  Strap Eyelet 
3.  Earphones Port   
4.  MIC 
5.  Hold 
6.  Display Window 
7.  Select Button 
8.  Play/Pause/Up 
9.  Previous/Rewind  
Volume up/down 
Lanyard connection.
Connect earphones here to listen to player..
Internal Microphone 
Slide to lock(Orange Color) or unlock controls.
Read status and information here.
Press to select the item.
Press to move up one item, pause, or resume.
 Press for previous track or move left, press and 
hold for rewind.
10.  Down/Option menu  Press to move down or to options menu.
11.  Next/Forward 
 Press for next track or move right, press and 
hold for fast forward.
 Press and hold to power on/off, press to enter 
menu.
12.  Power/Menu 
13.  Dock Connector Port  Plug the Dock Connector Cable here.
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Install or replace Battery
 The Sansa c100 is powered by an AAA alkaline battery.  To install or replace 
battery, locate the battery compartment on the back of the player, press in 
on the tab of the battery compartment cover to remove it.  Orient and insert 
the battery according to the battery icon with polarity signs inside the battery 
compartment for proper installation.
Hold Switch  
The Sansa c100 Hold Switch is located on the side of the device, and is 
used to prevent any accidental operation. Once the Hold Switch is moved 
to the lock position, all function keys will be disabled.  Buttons on the Sansa 
c100 will not operate when the Hold Switch is active (Orange Color visible). 
Minimum System Requirements
  Windows XP SP1
  Windows Media Player 10
 
  CD-ROM drive
  USB 2.0 port required for hi-speed transfer
 
Intel Pentium class PC or higher
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