Contents
Welcome
Your Palm® Treo™ Pro smartphone
What’s in the box?
Hardware
Documentation and software
What do I need to get started?
Where can I learn more?
For a quick introduction
While using your smartphone
If you need more information
Setting up
Palm® Treo™ Pro smartphone overview
Front view
Back view
Top view
Inserting the SIM card and battery
Charging the battery
Maximizing battery life
Making your first call
Adjusting call volume
What’s my number?
Using the My Treo application
Setting up synchronization
Moving around on your smartphone
Navigating around the screen
Scrolling through screens
Closing screens
Highlighting and selecting items
Highlighting text
Using the softkeys
Selecting menu items
Selecting options in a shortcut menu
Selecting options in a list
Using the keyboard
Understanding the keyboard backlight
Entering lowercase and uppercase letters
Entering numbers, punctuation, and symbols
Entering passwords
Entering other symbols and accented characters
Opening and closing applications
Opening applications on the Start menu
Opening applications in Programs
Switching among open applications
Closing applications
Defining exclusive programs
Customizing the Quick Menu
Using your Today screen
Your phone
Turning your smartphone on/off
Turning your phone on
Turning your phone off
Waking up the screen and turning it off
Making calls
Dialing from the Today screen
Dialing with a speed dial
Dialing by contact name
Dialing using the onscreen keypad
Redialing a recently called number
Dialing your national emergency number
Dialing from a web page or message
Receiving calls
Using voicemail
Setting up voicemail
Listening to voicemail from the Today screen
Retrieving messages from a voicemail notification
What can I do during a call?
Ending a call
Switching applications during a call
Saving phone numbers
Making a second call
Answering a second call (call waiting)
Working with two active calls
Making a conference call
Forwarding calls
Working with called numbers
Working with recently called numbers
Viewing all of your calls
Assigning a speed dial to a phone number
What are all those icons?
Using a phone headset
Using a wired headset
Connecting to a Bluetooth® hands-free device
Using a Bluetooth hands-free device
Customizing phone settings
Selecting ringtones and display notices
Adjusting call and ringer volume
Assigning a caller ID ringtone
Enabling TTY
Setting your phone to automatically answer calls
Adding contact numbers from new callers
Setting options for rejecting a call
Blocking calls
Setting caller ID
Setting call waiting notification
Changing your voicemail and text message service center number
Enabling fixed dialing
Manually selecting your wireless band
Manually selecting your network settings
Selecting broadcast channel options
Synchronizing information
Synchronization overview
How do I synchronize?
Synchronizing with desktop sync software
Synchronizing wirelessly with the server
What can I synchronize?
Setting up your computer for synchronization
System requirements
Installing the desktop sync software
Switching between setup mode and sync mode
Using the desktop sync software
Synchronizing using the USB cable
Synchronizing
Setting up wireless synchronization
Setting the synchronization schedule
Initiating a wireless sync manually
Other ways to synchronize
Synchronizing over a Bluetooth connection
Synchronizing over an infrared connection
Synchronizing with multiple computers
Changing which applications sync
Stopping synchronization
Your email
Setting up email
Entering settings for an email account
Setting up a POP/IMAP account in the Messaging application: Common email providers
Setting up a POP/IMAP account in the Inbox application: Other email providers
Editing and deleting accounts
Sending and receiving messages
Selecting which email account to use
Creating and sending an email message
Receiving email messages
Opening attachments
Working with email messages
Adding a contact from an email message
Adding an online address book
Using an online address book
Finding messages
Replying to a message
Forwarding a message
Deleting messages
Sorting your messages
Using email shortcuts
Adding a signature to your outgoing messages
Customizing your email settings
Changing email download settings: Outlook email accounts
Changing email download settings: Other email accounts
Selecting which folders sync: Outlook email accounts
Working with meeting invitations
Sending email messages from within another application
Your text and multimedia messages
Sending and receiving text and multimedia messages
Creating and sending a text message
Previewing a text message with an attached file
Creating and sending a multimedia message
Organizing slides within a multimedia message
Setting options for an outgoing multimedia message
Receiving text messages
Receiving multimedia messages
Viewing a text message
Viewing a multimedia message
Using Messaging to chat
Using links in messages
Adding a contact from a message
Sorting your messages
Deleting messages
Setting message preferences
Customizing settings for text and multimedia messages
Customizing additional multimedia message settings
Using Windows LiveTM
Using Live Search
Setting up Windows Live Mail
Using Windows Live Mail
Using Windows Live Messenger
Your connections to the web and wireless devices
Browsing the web
Viewing a web page
Navigating web pages
Creating a favorite
Viewing a favorite
Organizing your favorites
Downloading files and images from a web page
Copying text from a web page
Returning to recently viewed pages
Customizing your Internet Explorer Mobile settings
Working with streaming content
Connecting to streaming content
Viewing streaming content
Customizing Streaming Media
Getting online travel information and tools
Downloading the WorldMate application
Using WorldMate
Determining your GPS location
Connecting to a Wi-Fi network
Why use a Wi-Fi connection?
Are there different types of Wi-Fi networks?
Turning the Wi-Fi feature on and off
Connecting to an open network
Connecting to a secure network
Disconnecting from a network
Customizing Wi-Fi settings
Customizing advanced Wi-Fi settings
Customizing network adapter settings
Connecting to devices with Bluetooth® wireless technology
Entering basic Bluetooth settings
Requesting a connection with another Bluetooth device
Accepting a connection from another Bluetooth device
Using your device as a wireless modem
Setting up a USB Internet Connection Sharing connection
Creating a Bluetooth Internet Connection Sharing connection
Your photos, videos, and music
Synchronizing your pictures, videos, and music
Windows XP
Windows Vista
Camera
Selecting camera modes
Taking a picture
Recording a video
Customizing your Camera settings
Pictures & Videos
Viewing a picture
Viewing a video
Viewing a slide show
Sending a picture or video
Creating a caller ID picture
Organizing pictures and videos
Using a picture as the Today screen background
Editing a picture
Deleting a picture or video
Renaming a picture or video
Customizing picture playback settings
Windows Media Player Mobile
Synchronizing Windows Media Player library files
Playing media files on your smartphone
Playback controls
Working with libraries
Working with playlists
Customizing Windows Media Player Mobile
Your personal information organizer
Contacts
Adding a contact
Viewing or changing contact information
Deleting a contact
Customizing Contacts
Finding a contact in an online address book
Sending a contact
Using SIM Manager
Calendar
Displaying your calendar
Creating an appointment
Adding an alarm reminder to an event
Creating an untimed event
Scheduling a repeating appointment
Sending a meeting request
Replying to a meeting request
Marking an event as sensitive
Organizing your schedule
Deleting an event
Customizing Calendar
Sending an appointment
Tasks
Adding a task
Checking off a task
Organizing your tasks
Deleting a task
Customizing Tasks
Notes
Creating a note
Creating a voice note
Creating a note from a template
Organizing your notes
Deleting a note
Customizing Notes
Your Microsoft Office and other document tools
Synchronizing your Microsoft Office files
Synchronizing files that are on your smartphone: Windows XP or Windows Vista
Synchronizing files that are on your computer: Windows XP
Synchronizing files that are on your computer: Windows Vista
Where are the changes I made to my file?
Word Mobile®
Creating a document
Opening an existing document
Creating a document from a template
Finding or replacing text in a document
Moving or copying text
Saving a copy of a document
Formatting text
Formatting paragraphs and lists
Checking spelling in a document
Organizing your documents
Deleting a document
Customizing Word Mobile
PowerPoint Mobile®
Playing a presentation
Setting presentation playback options
Excel Mobile®
Creating a workbook
Creating a workbook from a template
Viewing a workbook
Calculating a sum
Entering a formula
Referring to a cell or range in a formula
Inserting a function
Entering a sequence automatically
Adding cells, rows, and columns
Formatting cells
Formatting rows and columns
Renaming a worksheet
Sorting info in a worksheet
Filtering info in a worksheet
Creating a chart
Formatting or changing a chart
Finding or replacing info in a workbook
Organizing your workbooks
Deleting cells, rows, and columns
Customizing Excel Mobile
OneNote Mobile
Creating a note
Viewing or editing an existing note
Renaming a note
Sorting your notes
Deleting a note
Adobe® Reader® LE
Viewing a file
Changing display options
Finding text in a file
Your application and info management tools
Finding information
Using Search
Exploring files and folders
Installing applications
Installing third-party applications
Installing applications from the Internet
Installing applications from your computer
Installing applications onto an expansion card
Installing Java games and applications
Removing applications
Sharing information
Beaming information
Beaming an entry or file
Turning on the option to receive beamed information
Receiving beamed information
Using expansion cards
Inserting and removing expansion cards
Opening applications on an expansion card
Saving files to an expansion card
Moving info between your smartphone and an expansion card from within an application
Moving info between your smartphone and an expansion card using File Explorer
Viewing available expansion card memory
Exploring files on an expansion card
Renaming an expansion card
Encrypting an expansion card
Accessing information on a remote computer
Accessing a remote computer
Customizing Remote Desktop Mobile
Calculator
Performing calculations
Using the Calculator memory
Your personal settings
Today screen settings
Selecting your Today screen background
Selecting which items appear on your Today screen
System sound settings
Silencing sounds
Selecting Sounds & Notifications
Display and appearance settings
Adjusting the brightness
Changing the text size and clarity
Displaying the clock
Setting display formats
Aligning the screen to correct tapping problems
Changing the system color scheme
Application settings
Arranging the Start menu
Reassigning buttons
Setting up voice commands
Using voice commands
Setting input options
Locking your smartphone and info
Locking your keyboard (Keyguard)
Turning on Auto-Keyguard
Locking your screen
Locking the SIM card
Locking your smartphone
Entering owner information
System settings
Setting the date and time
Synchronizing the date, time, and time zone with the network
Setting system alarms
Managing identity certificates
Enabling error reporting
How much storage space do I have left?
Optimizing power settings
Turning wireless services on/off
Updating the system software
Connection settings
Managing ISP settings
Connecting to a VPN
Setting up a proxy server
Turning a proxy server on or off
Ending a data connection
Enrolling a domain
Troubleshooting
Transferring info from another device
Reinstalling the desktop software
Resetting your smartphone
Performing a soft reset
Performing a hard reset
Replacing the battery
Performance
The applications are running slower than usual
My battery seems to drain quickly
I want to charge my smartphone by connecting it to my computer, when when I connect them, a Setup screen appears
Screen
The screen appears blank
The screen doesn’t respond accurately to taps or activates wrong features
Network connection
Signal strength is weak
My smartphone won’t connect to the mobile network
My phone seems to turn off by itself
I can’t tell if data services are available
My smartphone won’t connect to the Internet
I can’t send or receive text or multimedia messages
I can’t make or receive calls using a hands-free device with Bluetooth® wireless technology
I lost the connection between my smartphone and my Bluetooth headset
Synchronization
Desktop sync software
My smartphone does not sync when I connect it to my computer with the USB cable. Instead, I see a Treo Setup screen.
I am in sync mode, but synchronization isn’t working.
The desktop sync software does not respond to sync attempt
Synchronization finishes but info doesn’t appear where it should
Synchronization starts but doesn’t finish
My video and music files won’t sync
My appointments show up in the wrong time slot after I sync
My scheduled sync doesn’t work
An alert tells me that ActiveSync encountered a problem on the server
An alert tells me that there is not enough free memory to sync my info
An alert tells me that ActiveSync encountered a problem with [item type] [item name]
My Today screen settings are not restored after a hard reset
Exchange ActiveSync (wireless synchronization)
An alert tells me that the server could not be reached
An alert tells me that my account information could not be detected
An alert tells me the device timed out while waiting for credentials
Email
I have problems using my account
I have problems sending and receiving email
Scheduled email synchronization is not working
I have problems sending email
My vCard or vCal email attachment isn’t forwarding correctly
When I sync with my Exchange server my info is not downloading to my smartphone
Web
I can’t access a web page
An image or map is too small on my smartphone screen
A secure site refuses to permit a transaction
Camera
The Camera preview image looks strange
Third-party applications
Getting more help
Making room on your smartphone
Voice quality
Is the other person hearing an echo?
Are you hearing your own voice echo?
Is your voice too quiet on the other end?
Terms
Regulatory and safety information
Specifications
Index
Symbols
Numerics
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
Y
Z