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HP DeskJet 1000C
Professional Series
User’s Guide
This User’s Guide with video help is also
available in electronic copy in the Starter CD.
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Chapter0  Page 1  Wednesday, March 12, 1997  9:10 AM
Acknowledgements
ColorSmart and HP ZoomSmart Scaling Technology 
are trademarks of Hewlett-Packard Company.
TABLE OF CONTENTS
1 Getting Started
Microsoft is a U.S. registered trademark of Microsoft 
Corporation.
Windows is a trademark of Microsoft Corporation.
Notice
The information contained in this document is 
subject to change without notice.
Hewlett-Packard makes no warranty of any kind with 
regard to this material, including, but not limited to, 
the implied warranties of merchantability and fitness 
for a particular purpose.
Hewlett-Packard shall not be liable for errors 
contained herein or for incidental or consequential 
damages in connection with the furnishing, 
performance, or use of this material.
No part of this document may be photocopied, 
reproduced, or translated to another language 
without the prior written consent of Hewlett-Packard 
Company.
Print History
Edition 1 – June 1997
©Copyright 1997 by Hewlett-Packard Company
450 Alexandra Road Singapore 119960
Singapore
Packing List.......................................................... 1-1
Printer Parts......................................................... 1-1
Setting up the Printer.......................................... 1-2
STEP 1: Installing the Tray............................ 1-2
STEP 2: Connecting the Power Cable.......... 1-2
STEP 3: Connecting the Parallel Cable ........ 1-2
STEP 4: Installing the Print Cartridges ........ 1-3
STEP 5: Loading Paper ................................. 1-4
STEP 6: Installing the Printer Software ....... 1-5
STEP 7: Align Cartridge and Printer Test..... 1-6
2 Getting the Most Out of Your Printer
Changing Print Settings...................................... 2-1
Using the DJ1000C Toolbox............................... 2-1
Printing on Standard-Size Paper........................ 2-2
Printing on Custom-Size Paper.......................... 2-2
Printing on Envelopes......................................... 2-3
Printing on Labels ............................................... 2-3
Printing on Cards ................................................ 2-4
Printing on Thick (0.3mm) Cards ....................... 2-5
Printing on HP Premium Transparencies
and Slides....................................................... 2-5
Printing on HP Premium Paper.......................... 2-6
Printing With Special Features........................... 2-7
HP ZoomSmart Scaling Technology ............ 2-7
Printing Booklet ............................................. 2-7
Printing Billboard........................................... 2-8
Printing Handouts.......................................... 2-8
2-sided Printing.............................................. 2-9
Printing Banner.............................................. 2-9
Printing Mirror Image.................................. 2-10
Printing in Normal Mode ............................ 2-10 
Printing in DOS Box.......................................... 2-11
3 Solving Problems
Problem Solving Guidelines .............................. 3-1
When the Printer Does Not Print ....................... 3-1
When the Lights Blink......................................... 3-2
When Paper is Jammed in the Printer .............. 3-4
Media does not Feed Through the Printer
Correctly............................................................... 3-5
When the Print Quality Is Not Satisfactory ....... 3-6
When the Ink Nozzles are Clogged.................... 3-8
Testing the Printer............................................... 3-8
4 Appendices
Customer Support............................................... 4-1
Printer Specifications.......................................... 4-2
Regulatory Notices.............................................. 4-5
Declaration of Conformity.................................. 4-7
Hewlett-Packard Limited Warranty Statement . 4-8
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Chapter1  Page 1  Friday, March 14, 1997  9:42 AM
1
P R O F E S S I O N A L SE R I E SH
3
4
6
H
DeskJet 1000C 
PR OFESSIO NAL SERIES
U ser's G uid e
8
2
5
7
1
  Getting Started
PACKING LIST
1
2
3
4
5
6
7
8
HP DeskJet 1000C Printer
Power Cord
Black Print Cartridge
Color Print Cartridge
Printer Software Diskettes
User’s Guide
Output Tray
Starter CD
PRINTER PARTS
9
8
1
2
3
7
5
4
6
1
2
3
4
5
6
7
8
9
!
"
!
#
"
#
Power Button and Indicator
Resume Button and Indicator
Cartridge Indicator
Paper Width Guide
  Alternative Top Media Feed
(Holds up to 10 sheets of paper)
Main Bottom Media Tray
(Holds up to 150 sheets paper)
Output Tray
(Holds up to 50 sheets of printed paper)
Print  Cartridge Latches
Printer Cover
Rear Media Feed
(For printing thick paper requiring straight 
paper path)
Power Socket
Parallel Port
Getting Started 1-1
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chapter1  Page 2  Friday, March 14, 1997  9:42 AM
STEP 1
STEP 2
STEP 3
1
2
2
4
SETTING UP THE PRINTER
Remove the four tapes securing the printer (one is at 
the back). Open the top cover and remove the fifth 
tape and white packing material from the inside of 
the printer.
P R O F E S S I O N A L SE R I E SH
2.
3.
STEP 1: Installing the Tray
1.
Align the guides on the output tray with 
the grooves on the printer.
Push the tray in to lock first the left side 
then the right.
Lower the tray to its horizontal position.
STEP 2: Connecting the Power Cable
1.
2.
Plug the power connector firmly into the 
printer’s power socket.
Plug the power plug into an electrical 
outlet .
STEP 3: Connecting the Parallel Cable
1.
2.
3.
4.
5.
Make sure the computer and the printer 
are turned off.
Connect the printer end of the parallel 
cable firmly to the parallel port on the 
printer.
Snap both clips onto the notches on the 
connector.
Connect the computer end of the parallel 
cable to the parallel port on your computer 
and tighten the screws on the connector.
To locate the parallel port on your 
computer, refer to your computer user’s 
guide.
For best performance, use an IEEE 1284 
Note:
compliant parallel cable  (HP part number C2950A or 
C2951A) and connect your printer directly to your 
computer.
1-2   Getting Started
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chapter1  Page 3  Friday, March 14, 1997  9:42 AM
STEP 4
P R O F E S S I O N A L SE R I E SH
1
2
4
6
7
STEP 4: Installing the Print Cartridges
Use only recommended print cartridges (HP 
Note:
part no. 51645A for black and HP part no. 51641A for 
color). Both print cartridges are installed in the same 
manner.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Press the Power button to turn on the 
printer.
Open the printer cover. The print cartridge 
cradle will move to the center of the 
printer and the cartridge light flashes.
Remove the color print cartridge from its 
packing box.
Gently remove the tape covering the ink 
nozzles. Be careful not to touch the ink 
nozzles or the copper contacts.
Lift up the print cartridge latch.
Insert the print cartridge into the cradle 
slot and push down the cartridge firmly.
Push down the latch to secure the print 
cartridge.
Remove the black print cartridge from its 
packaging box and repeat steps 4 to 7.
Close the printer cover.
 If you did not install a recommended print 
Note:
cartridge, or the print cartridge is not properly 
installed, the print cartridge holder will move back to 
the loading position, and the Change Cartridge 
indicator will continue to blink.
 The ink in the print cartridge has been 
Caution:
carefully formulated by Hewlett-Packard to ensure 
superior print quality and compatibility with your 
printer. Damage to the printer or the print cartridge 
resulting from modifying or refilling the print 
cartridge is not the responsibility of Hewlett-Packard.
Getting Started 1-3
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STEP 5: Loading Paper
The HP DeskJet 1000C printer prints on plain paper 
and most other types of paper. Most plain paper 
used for photocopying yields good results. See page 
4-2, “Recommended Printable Weight” for 
information on other paper types you can use. See 
also pages 2-2 through 2-4 for information on 
loading other size paper, envelopes, labels and thick 
paper.
Main Bottom Media Tray
1.
2.
3.
4.
Raised the output tray and extend the 
paper width and length adjusters to the 
maximum.
3
/
Insert up to 
 inch (15 mm) stack of paper 
5
aligning the right edge of the paper stack 
against the right side of the In-Tray, print 
side down. Slide the paper in until it stops.
Slide the paper width and length adjusters 
in until they press lightly against the paper 
stack.
Lower the output tray to its horizontal 
position.
Alternative Top Media Feed
1.
2.
3.
Extend the paper width and length 
adjusters to the maximum.
Insert up to a maximum of 10 sheets of 
paper aligning the right edge of the paper 
stack against the right side of the tray, 
print side down. Slide the paper in until it 
stops.
Slide the paper width adjuster in until it 
presses lightly against the paper stack.
 You do not need to remove paper from the 
Note:
main bottom tray when you use the alternative feed. 
The printer will check for paper feeding from the 
alternative media feed. If paper is detected, the 
printer will pick paper from there without checking 
the main tray.
Chapter1  Page 4  Friday, March 14, 1997  9:42 AM
STEP 5
1
P R O F E S S I O N A L SE R I E SH
P R O F E S S I O N A L SE R I E SH
P R O F E S S I O N A L SE R I E SH
P R O F E S S I O N A L SE R I E SH
P R O F E S S I O N A L SE R I E SH
P R O F E S S I O N A L SE R I E SH
2
3
1
2
3
1-4   Getting Started