902A
For more information about how to use the phone, please go to www.alcatelonetouch.com to download complete user 
manual. Also on our website you can find helpful FAQs, realize software upgrade, etc.
Introduction ................................
TCT Mobile Limited would like to thank you for purchasing this mobile 
phone.
Home screen 
• Convenient at-a-glance view of Widget applications 
• Menu shortcuts for quick access
Power media applications
• Music & Radio
• Video & Streaming
• Webcam
The  3.0  Megapixel  camera  is  a  good  companion  for  PC  instant 
messaging.
Bluetooth
With  Bluetooth  2.1  supporting  A2DP  profiles,  enjoy  handsfree 
conversations.
Apps
Apps  store  is  an  online  software  store,  where  you  can  download  and 
install applications and games to your phone.
Table of contents
Safety and use ...................................................................... 6
General information ......................................................... 11
Alcatel Mobile Phones Limited Warranty ..................... 12
1  Getting started ............................................................ 14
1.1 
Set-up ...................................................................................................14
1.2  Power on your phone ......................................................................16
1.3  Power off your phone ......................................................................16
2  Your mobile ................................................................. 17
2.1  Keys and connectors ........................................................................17
2.2 
Status bar icons ..................................................................................20
2.3  Home screen ......................................................................................23
3  Making a call ................................................................ 24
3.1  Placing a call ........................................................................................24
3.2  Calling your voicemail ......................................................................24
3.3  Receiving a call ...................................................................................25
3.4  During a call ........................................................................................25
3.5  Conference calls ................................................................................27
3.6 
Line switching .....................................................................................27
4  Menu arrange ............................................................... 28
5  Messaging ..................................................................... 29
5.1  Access ..................................................................................................29
5.2  Conversational On (Off) mode .....................................................29
5.3  Write message ...................................................................................30
5.4  Available options................................................................................30
6  Email ............................................................................. 34
6.1  Access ..................................................................................................34
6.2  Email account set-up .........................................................................34
6.3  Write email .........................................................................................35
6.4 
Inbox .....................................................................................................35
6.5  Outbox.................................................................................................35
6.6 
Sent .......................................................................................................35
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6.7  Drafts ....................................................................................................35
6.8  Available options................................................................................36
7  Palringo ........................................................................ 37
7.1  Access ..................................................................................................37
7.2  Open a Palringo account online.....................................................37
7.3 
Sign in/Sign out ...................................................................................37
7.4  Add service .........................................................................................38
7.5  Chat ......................................................................................................38
7.6  Contacts ..............................................................................................38
7.7  Groups .................................................................................................38
8  Contacts ....................................................................... 39
8.1  Consulting your contacts ................................................................39
8.2  Adding a contact ................................................................................40
8.3  Available options................................................................................41
9  Call log .......................................................................... 43
9.1  Access ..................................................................................................43
9.2  Available options................................................................................43
10  Media applications ....................................................... 47
10.1  Music ...................................................................................................  47
10.2  Images ...................................................................................................49
10.3  Video ....................................................................................................49
10.4  Radio .....................................................................................................50
11  Internet ........................................................................ 51
11.1  WEB ......................................................................................................51
11.2  WAP .....................................................................................................51
11.3  News ....................................................................................................52
11.4  Weather ..............................................................................................53
11.5  mTweet ................................................................................................54
12  Apps .............................................................................. 55
12.1  Locate the item you want to download ......................................55
12.2  Download, install and manage applications .................................56
12.3  Update and settings ..........................................................................56
13  Facebook ...................................................................... 57
13.1  News feed ...........................................................................................57
13.2  Me .........................................................................................................58
13.3  Messages ..............................................................................................58
13.4  Friends ..................................................................................................59
13.5  Photos ..................................................................................................59
13.6  Events ...................................................................................................59
13.7  Search ...................................................................................................60
13.8  Notification .........................................................................................60
13.9  Settings .................................................................................................60
14  Entertainment ............................................................. 61
14.1  Stopwatch ............................................................................................61
14.2  Ebook ...................................................................................................61
14.3  Java ........................................................................................................62
15  Camera ......................................................................... 64
15.1  Access ..................................................................................................64
15.2  Camera.................................................................................................64
15.3  Video ....................................................................................................66
16  Profiles .......................................................................... 67
16.1  General ................................................................................................67
16.2  Meeting ................................................................................................68
16.3  Outdoor ..............................................................................................68
16.4  Indoor ...................................................................................................68
16.5  Silence ..................................................................................................68
17  File manager ................................................................ 69
17.1  Phone ....................................................................................................69
17.1.2 Images ...................................................................................................70
17.1.3 Videos ...................................................................................................70
17.1.4 Ebook ...................................................................................................70
17.1.5 Creations .............................................................................................70
17.1.6 Received...............................................................................................70
17.2  SD card ................................................................................................71
17.3  Managing audios, images, videos and others ...............................72
17.4  Formats and compatibility ...............................................................73
17.5  Memory status ...................................................................................73
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18  Bluetooth™ .................................................................. 74
19  Wi-Fi ............................................................................. 76
20  Tethering ...................................................................... 77
21  Others ........................................................................... 78
21.1  Calendar ..............................................................................................78
21.2  Calculator ............................................................................................79
21.3  Notes ....................................................................................................79
21.4  Memo ...................................................................................................80
21.5  Tasks .....................................................................................................81
21.6  Alarm ....................................................................................................81
21.7  World clock ........................................................................................82
21.8  Converter ............................................................................................82
22  Settings ......................................................................... 83
22.1  Phone settings ....................................................................................83
22.2  Call settings  .......................................................................................86
22.3  Flight mode .........................................................................................86
22.4  Security settings .................................................................................86
22.5  Networks ............................................................................................87
22.6  Connectivity ........................................................................................87
22.7  Check software update  ..................................................................87
22.8  GPS settings ........................................................................................87
23  Making the most of your mobile ................................ 88
23.1  PC suite ...............................................................................................88
23.2  ONE TOUCH Upgrade ...................................................................89
23.3  Webcam ..............................................................................................89
24  Latin input mode/character table ............................. 90
25  Telephone warranty .................................................... 92
26  Accessories................................................................... 94
27  Troubleshooting .......................................................... 95
Safety and use ..............................
TRAFFIC SAFETY:
We  recommend  that  you  read  this  chapter  carefully  before  using  your  mobile  phone.  The 
manufacturer disclaims any liability for damage, which may result as a consequence of improper 
use or use contrary to the instructions contained herein.
• 
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, 
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from 
using their mobile phone when the vehicle is not parked. Check the laws and regulations on the 
use of wireless mobile phones and their accessories in the areas where you drive. Always obey 
them. The use of these devices may be prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen to music or to the radio. 
Using a headphone can be dangerous and forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves that can interfere with the 
vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no 
problem:
-   do not place your mobile phone on top of the dashboard or within an airbag deployment area,
-   check  with  your  car  dealer  or  the  car  manufacturer  to  make  sure  that  the  car’s  electronic 
devices are shielded from mobile phone RF energy.
CONDITIONS OF USE:
• 
You are advised to switch off the mobile phone from time to time to optimize its performance.
Remember to abide by local authority rules of mobile phone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices in public areas. 
Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location 
where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever 
instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, 
consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities, except in designated areas. As with 
many other types of equipment now in regular use, mobile phones can interfere with other electrical or 
electronic devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and 
instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive 
atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm from any medical device 
such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you 
should hold it against the ear on the opposite side to the device, if any. 
Read and follow the directions from the manufacturer of your implantable medical device. If you 
have any questions about using your mobile device with your implantable medical device, consult 
your healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile phone to your ear. Also 
move the handset away from your ear while using the “hands-free” option because the amplified 
volume might cause hearing damage.
It is recommended to have proper supervision while small children use your mobile phone.
When replacing the cover please note that your mobile phone may contain substances that could 
create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and dust-free place.
Do  not  allow  your  mobile  phone  to  be  exposed  to  adverse  weather  or  environmental 
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s 
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recommended  operating  temperature  range  is  -10°C  (14°F)  to  +55°C  (131°F)  (the  max  value 
depends on device, materials and housing paint/texture).
Over  55°C  (131°F)  the  legibility  of  the  mobile  phone’s  display  may  be  impaired,  though  this  is 
temporary and not serious. 
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is damaged, cracked or broken to avoid 
any injury.
Do not paint it.
Use  only  batteries,  battery  chargers,  and  accessories  which  are  recommended  by  TCT  Mobile 
Limited and its affiliates and are compatible with your mobile phone model.TCT Mobile Limited 
and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste. Please check local regulations 
for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important information stored 
in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when 
playing video games. These seizures or blackouts may occur even if a person never had a previous 
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of 
such occurrences, please consult your doctor before playing video games on your mobile phone or 
enabling a flashing-lights feature on your mobile phone. Parents should monitor their children’s use 
of video games or other features that incorporate flashing lights on the mobile phones. All persons 
should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, 
eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the 
likelihood of such symptoms, please take the following safety precautions:
-  Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience occasional discomfort in your hands, 
arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such 
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
-  Take a minimum of a 15-minute break every hour of game playing.
-   If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours 
before playing again.
-   If you continue to have sore hands, wrists, or arms during or after playing, stop the game and 
see a doctor.
Prolonged exposure to music at full volume using the music player may damage your hearing. Set 
your mobile phone’s volume to it’s lowest setting prior to inserting headphones in your ears and 
 
adjust  the  volume  to  your  preference.  Only  use  headphones  that  are  recommended  by  TCT 
Mobile Limited and it’s affiliates.
PRIVACY:
• 
Please note that you must respect the laws and regulations in force in your jurisdiction or other 
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording 
sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden 
to take photographs and/or to record the voices of other people or any of their personal attributes, 
and reproduce or distribute them, as this may be considered to be an invasion of privacy.  
It is the user’s sole responsibility to ensure that prior authorization be obtained, if necessary, in 
order to record private or confidential conversations or take a photograph of another person; 
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any 
liability which may result from the improper use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make sure that the mobile phone 
is switched off. 
Observe the following precautions for battery use: 
-  Do not attempt to open the battery (due to the risk of toxic fumes and burns). 
-  Do not puncture, disassemble or cause a short-circuit in a battery, 
-  Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60°C 
(140°F). 
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only 
use the battery for the purpose for which it was designed. Never use damaged batteries or those 
not recommended by TCT Mobile Limited and/or its affiliates.
 
 
 
 This  symbol  on  your  mobile  phone,  the  battery  and  the  accessories  means  that 
these products must be taken to collection points at the end of their life:
-  Municipal waste disposal centers with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that 
their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this sign must be brought 
to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or 
your region has suitable recycling and collection facilities; instead they are to be taken to collection 
points for them to be recycled.
In  the  United  States  you  may  learn  more  about  CTIA’s  Recycling  Program  at  www.
recyclewirelessphones.com
CAUTION:  RISK  OF  EXPLOSION  IF  BATTERY  IS  REPLACED  BY  AN  INCORRECT  TYPE. 
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C 
(104°F).
The chargers designed for your mobile phone meet with the standard for safety of information 
technology equipment and office equipment use. Due to different applicable electrical specifications, 
a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be 
used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: 
Input: 100-240 V, 50/60 Hz, 0.15 A
 
Battery: 
• 
THIS  MOBILE  PHONE  MEETS  THE  GOVERNMENT’S  REQUIREMENTS  FOR  EXPOSURE  TO 
RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to 
exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of 
comprehensive guidelines and establish permitted levels of RF energy for the general population. 
The guidelines are based on standards that were developed by independent scientific organizations 
Output: 5 V, 550 mA & 5V,1A
Lithium 1000 mAh
RADIO WAVES:
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through periodic and thorough evaluation of scientific studies. These guidelines include a substantial 
safety margin designed to ensure the safety of all persons, regardless of age and health.
The  exposure  standard  for  mobile  phones  employs  a  unit  of  measurement  known  as  the 
Specific  Absorption  Rate,  or  SAR.  The  SAR  limit  set  by  public  authorities  such  as  the  Federal 
Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/
kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating 
positions  with  the  mobile  phone  transmitting  at  its  highest  certified  power  level  in  all  tested 
frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the 
mobile phone while operating can be well below the maximum value. This is because the mobile 
phone is designed to operate at multiple power levels so as to use only the power required to 
reach the network. In general, the closer you are to a wireless base station antenna, the lower the 
power output of the mobile phone. Before a mobile phone model is available for sale to the public, 
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is 1.11 W/Kg for use at the ear 
and 1.1 W/Kg for use close to the body. 
While there may be differences between the SAR levels of various mobile phones and at various 
positions, they all meet the government requirement for RF exposure. For body-worn operation, 
the mobile phone meets FCC RF exposure guidelines provided that it is used with a non-metallic 
accessory with the handset at least 15 mm from the body. Use of other accessories may not ensure 
compliance with FCC RF exposure guidelines.
Additional  information  on  SAR  can  be  found  on  the  Cellular  Telecommunications  &  Internet 
Association (CTIA) Web site: http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific information does not 
indicate the need for any special precautions for use of mobile phones. If individuals are concerned, 
they might choose to limit their own or their children’s RF exposure by limiting the length of calls, 
or using “hands-free” devices to keep mobile phones away from the head and body. (fact sheet 
n°193). Additional WHO information about electromagnetic fields and public health are available 
on the following website: http://www.who.int/peh-emf. 
Note: This equipment has been tested and found to comply with the limits for a Class B digital 
device  pursuant  to  part  15  of  the  FCC  Rules.  These  limits  are  designed  to  provide  reasonable 
protection  against  harmful  interference  in  a  residential  installation.  This  equipment  generates, 
uses  and  can  radiate  radio  frequency  energy  and,  if  not  installed  and  used  in  accordance  with 
the instructions, may cause harmful interference to radio communications. However, there is no 
guarantee that interference to radio or television reception, which can be determined by turning 
the equipment off and on, the user is encouraged to try to correct the interference by one or 
more of the following measures:
-  Reorient or relocate the receiving antenna.
-  Increase the separation between the equipment and receiver.
-  Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
-  Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could 
void the user’s authority to operate the equipment.
For  the  receiver  devices  associated  with  the  operation  of  a  licensed  radio  service  (e.g.  FM 
broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this 
device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions:
(1) this device may not cause harmful interference
(2)  this  device  must  accept  any  interference  received,  including  interference  that  may  cause 
undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal operation, you should avoid 
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your 
ear. In such circumstances the device will be compliant with the guidelines when used with headset 
or usb data cable. If you are using another accessory ensure that whatever product is used is free 
of any metal and that it positions the mobile phone at least 15 mm away from the body.
• LICENCES 
Obigo®  
    is a registered trademark of Obigo AB.
 
    microSD Logo is a trademark.
 
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and 
    any use of such marks by TCT Mobile Limited and its affiliates is under license. 
    Other trademarks and trade names are those of their respective owners. 
    
ONE  TOUCH  902A/902S  Bluetooth 
QD ID B018931
Java™ and all Java™ based trademarks and logos are trademarks or registered 
trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
 
 
 
 Facebook and the f Logo are trademarks of Facebook, Inc., and are used under 
license.
Twitter  and  the  T  Logo  are  trademarks  of  Twitter,  Inc.,  and  are  used  under 
license.
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
 Your  device  uses  non-harmonised  frequency  and  is  intended  for  use  in  all 
European countries. The WLAN can be operated in the EU without restriction 
indoors, but cannot be operated outdoors in France.
 
     
 
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing device users in finding mobile 
phones that may be compatible with their hearing devices.
This device is HAC M3 and T3 compatible.
For more information please refer to «Hearing Aid Compatibility with Mobile Phones» leaflet or 
visit our website http://www.alcatelonetouch.com
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General information ..................
•  Website: www.alcatelonetouch.com
•  Facebook: http://www.facebook.com/alcatelonetouchusa
•  Twitter: http://www.twitter.com/alcatel1touch
•  Hot  Line  Number:  In  the  United  States,  call  877-702-3444  for 
technical support.
On our Internet site, you will find our FAQ (Frequently Asked Questions) 
section.  You  can  also  contact  us  by  e-mail  to  ask  any  questions  you  may 
have. 
An electronic version of this user guide is available in English and other languages 
according to availability on our server: www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM Quadband with 
850/900/1800/1900 MHz or UMTS Triband 850/1900/2100 (ONE TOUCH 
902A); 850/AWS/2100(ONE TOUCH 902S).
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial number) 
shown  on  the  packaging  label  and  in  the  product’s  memory.  We 
recommend that you note the number the first time you use your mobile 
phone by entering *#06# and keep it in a safe place. It may be requested 
by the police or your operator if your mobile phone is stolen. 
Disclaimer
There  may  be  certain  differences  between  the  user  manual  description 
and the mobile phone’s operation, depending on the software release of 
your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if 
any,  nor  for  their  potential  consequences,  which  responsibility  shall  be 
borne by the operator exclusively.
(1)  Contact your network operator to check service availability.
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Alcatel  Mobile  Phones  Limited 
Warranty .....................................
TCT Mobile North America LTD warrants to the original retail purchaser 
of  this  wireless  device,  that  should  this  product  or  part  thereof  during 
normal consumer usage and condition, be proven to be defective in material 
or workmanship that results in product failure within the first twelve (12) 
months from the date of purchase as shown on your original sales receipt. 
Such defect(s) will be repaired or  replaced (with new or rebuilt parts) at 
the company’s option without charge for parts or labor directly related to 
the defect(s).
Batteries, power adapters, and other accessories sold as in box items are 
also  warranted  against  defects  and  workmanship  that  results  in  product 
failure  within  the  first  six  (6)  months  period  from  the  date  of  purchase 
as shown on your original sales receipt. Such defect(s) will be repaired or 
replaced  (with  new  or  rebuilt  parts)  and  the  company’s  option  without 
charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the 
following conditions occur:
•  Non-compliance  with  the  instructions  for  use  or  installation,  or  with 
technical  and  safety  standards  applicable  in  the  geographical  area  where 
your mobile phone is used;
•  Connection to any equipment not supplied or not recommended by TCT 
•  Modification  or  repair  performed  by  individuals  not  authorized  by  TCT 
Mobile;
Mobile or its affiliates;
•  Acts  of  god  such  as  Inclement  weather,  lightning,  power  surges,  fire, 
humidity, infiltration of liquids or foods, chemical products, download of 
files, crash, high voltage, corrosion, oxidation;
•  Removal or altering of the wireless devices event labels or serial numbers 
(IMEI);
•  Damage  from  exposure  to  water  or  other  liquids,  moisture,  humidity, 
excessive  temperatures  or  extreme  environmental  conditions,  sand, 
excess dust and any condition outside the operating guidelines;
•  Defects  in  appearance,  cosmetic,  decorative  or  structural  items  such  as 
framing and non-operative parts.
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There are no express warranties, whether written, oral or implied, other 
than this printed limited warranty or the mandatory warranty provided by 
your jurisdiction. In no event shall TCT Mobile or any of its affiliates be liable 
for incidental or consequential damages of any nature whatsoever, including 
but not limited to commercial loss, to the full extent those damages can be 
disclaimed by law. Some states do not allow the exclusion or limitation of 
incidental or consequential damages, or limitation of the duration of implied 
warranties,  so  the  preceding  limitations  or  exclusions  may  not  apply  to 
you.
How to obtain Support: Contact the customer care center by calling (877-
702-3444)  or  going  to  www.alcatelonetouch.com.  We  have  placed  many 
self-help tools that may help you to isolate the problem and eliminate the 
need  to  send  your  wireless  device  in  for  service.  In  the  case  that  your 
wireless device is no longer covered by this limited warranty due to time or 
condition we have other options that you may utilize our out of warranty 
repair options.
To  obtain  hardware  repairs  or  replacement  within  the  terms  of  this 
warranty, contact TCT Mobile to get an RMA number, include a copy of 
the original proof of warranty coverage (e.g. original copy of the dated bill 
of  sale,  invoice),  the  consumer’s  return  address,  your  wireless  carrier’s 
name,  alternate  daytime  mobile  phone  number,  and  email  address  with  a 
complete problem description. Only ship the wireless device. Do not ship 
the SIM card, memory cards, or any other accessories such as the power 
adapter.  You  must  properly  package  and  ship  the  wireless  device  to  the 
repair center. 
TCT  Mobile  is  not  responsible  for  wireless  devices  that  do  not  arrive 
at  the  service  center.  Upon  receipt,  the  service  center  will  verify  the 
warranty conditions, repair, and return your wireless device to the address 
provided. 
  Prolonged exposure to music at full volume on the music player may 
damage the listener's hearing. Set your mobile phone volume safely. 
Use only headphones recommended by TCT Mobile Limited and its 
affiliates.
1  Getting started .....................
1.1  Set-up
Removing or installing the back cover
Inserting or removing the SIM card (1)
You must insert your SIM card to make phone calls. Please power off your 
phone and remove battery before inserting or removing the SIM card.
Place  the  SIM  card  with  the  chip  facing  downwards  and  slide  it  into  its 
housing. Make sure that it is correctly inserted. To remove the card, press 
and slide it out. 
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(1)  Check with your network operator to make sure that your SIM card is 3V or 
1.8V compatible. The old 5 Volt cards can no longer be used. Please contact 
your operator.