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A Guide to the Project Management Body of Knowledge 5th Edition.pdf

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Table of Contents
1. Introduction
1.1 Purpose of the PMBOK® Guide
1.2 What is a Project?
1.2.1. The Relationships Among Portfolios, Programs, and Projects
1.3 What is Project Management?
1.4 R elationships Among Portfolio Management, Program Management, ProjectManagement, and Organizational Project Management
1.4.1 Program Management
1.4.2 Portfolio Management
1.4.3 Projects and Strategic Planning
1.4.4 Project Management Office
1.5 R elationship Between Project Management, Operations Management, andOrganizational Strategy
1.5.1 Operations and Project Management
1.5.2 Organizations and Project Management
1.6 Business Value
1.7 Role of the Project Manager
1.7.1 Responsibilities and Competencies of the Project Manager
1.7.2 Interpersonal Skills of a Project Manager
1.8 Project Management Body of Knowledge
2. ORGANIZATIONAL INFLUENCES AND PROJECT LIFE CYCLE
2.1 Organizational Influences on Project Management
2.1.1 Organizational Cultures and Styles
2.1.2 Organizational Communications
2.1.3 Organizational Structures
2.1.4 Organizational Process Assets
2.1.5 Enterprise Environmental Factors
2.2 Project Stakeholders and Governance
2.2.1 Project Stakeholders
2.2.2 Project Governance
2.2.3 Project Success
2.3 Project Team
2.3.1 Composition of Project Teams
2.4 Project Life Cycle
2.4.1 Characteristics of the Project Life Cycle
2.4.2 Project Phases
3. PROJECT MANAGEMENT PROCESSES
3.1 Common Project Management Process Interactions
3.2 Project Management Process Groups
3.3 Initiating Process Group
3.4 Planning Process Group
3.5 Executing Process Group
3.6 Monitoring and Controlling Process Group
3.7 Closing Process Group
3.8 Project Information
3.9 Role of the Knowledge Areas
4. PROJECT INTEGRATION MANAGEMENT
4.1 Develop Project Charter
4.1.1 Develop Project Charter: Inputs
4.1.2 Develop Project Charter: Tools and Techniques
4.1.3 Develop Project Charter: Outputs
4.2 Develop Project Management Plan
4.2.1 Develop Project Management Plan: Inputs
4.2.2 Develop Project Management Plan: Tools and Techniques
4.2.3 Develop Project Management Plan: Outputs
4.3 Direct and Manage Project Work
4.3.1 Direct and Manage Project Work: Inputs
4.3.2 Direct and Manage Project Work: Tools and Techniques
4.3.3 Direct and Manage Project Work: Outputs
4.4 Monitor and Control Project Work
4.4.1 Monitor and Control Project Work: Inputs
4.4.2 Monitor and Control Project Work: Tools and Techniques
4.4.3 Monitor and Control Project Work: Outputs
4.5 Perform Integrated Change Control
4.5.1 Perform Integrated Change Control: Inputs
4.5.2 Perform Integrated Change Control: Tools and Techniques
4.5.3 Perform Integrated Change Control: Outputs
4.6 Close Project or Phase
4.6.1 Close Project or Phase: Inputs
4.6.2 Close Project or Phase: Tools and Techniques
4.6.3 Close Project or Phase: Outputs
5. PROJECT SCOPE MANAGEMENT
5.1 Plan Scope Management
5.1.1 Plan Scope Management: Inputs
5.1.2 Plan Scope Management: Tools and Techniques
5.1.3 Plan Scope Management: Outputs
5.2 Collect Requirements
5.2.1 Collect Requirements: Inputs
5.2.2 Collect Requirements: Tools and Techniques
5.2.3 Collect Requirements: Outputs
5.3 Define Scope
5.3.1 Define Scope: Inputs
5.3.2 Define Scope: Tools and Techniques
5.3.3 Define Scope: Outputs
5.4 Create WBS
5.4.1 Create WBS: Inputs
5.4.2 Create WBS: Tools and Techniques
5.4.3 Create WBS: Outputs
5.5 Validate Scope
5.5.1 Validate Scope: Inputs
5.5.2 Validate Scope: Tools and Techniques
5.5.3 Validate Scope: Outputs
5.6 Control Scope
5.6.1 Control Scope: Inputs
5.6.2 Control Scope: Tools and Techniques
5.6.3 Control Scope: Outputs
6. PROJECT TIME MANAGEMENT
6.1 Plan Schedule Management
6.1.1 Plan Schedule Management: Inputs
6.1.2 Plan Schedule Management: Tools and Techniques
6.1.3 Plan Schedule Management: Outputs
6.2 Define Activities
6.2.1 Define Activities: Inputs
6.2.2 Define Activities: Tools and Techniques
6.2.3 Define Activities: Outputs
6.3 Sequence Activities
6.3.1 Sequence Activities: Inputs
6.3.2 Sequence Activities: Tools and Techniques
6.3.3 Sequence Activities: Outputs
6.4 Estimate Activity Resources
6.4.1 Estimate Activity Resources: Inputs
6.4.2 Estimate Activity Resources: Tools and Techniques
6.4.3 Estimate Activity Resources: Outputs
6.5 Estimate Activity Durations
6.5.1 Estimate Activity Durations: Inputs
6.5.2 Estimate Activity Durations: Tools and Techniques
6.5.3 Estimate Activity Durations: Outputs
6.6 Develop Schedule
6.6.1 Develop Schedule: Inputs
6.6.2 Develop Schedule: Tools and Techniques
6.6.3 Develop Schedule: Outputs
6.7 Control Schedule
6.7.1 Control Schedule: Inputs
6.7.2 Control Schedule: Tools and Techniques
6.7.3 Control Schedule: Outputs
7. PROJECT COST MANAGEMENT
7.1 Plan Cost Management
7.1.1 Plan Cost Management: Inputs
7.1.2 Plan Cost Management: Tools and Techniques
7.1.3 Plan Cost Management: Outputs
7.2 Estimate Costs
7.2.1 Estimate Costs: Inputs
7.2.2 Estimate Costs: Tools and Techniques
7.2.3 Estimate Costs: Outputs
7.3 Determine Budget
7.3.1 Determine Budget: Inputs
7.3.2 Determine Budget: Tools and Techniques
7.3.3 Determine Budget: Outputs
7.4 Control Costs
7.4.1 Control Costs: Inputs
7.4.2 Control Costs: Tools and Techniques
7.4.3 Control Costs: Outputs
8. PROJECT QUALITY MANAGEMENT
8.1 Plan Quality Management
8.1.1 Plan Quality Management: Inputs
8.1.2 Plan Quality Management: Tools and Techniques
8.1.3 Plan Quality Management: Outputs
8.2 Perform Quality Assurance
8.2.1 Perform Quality Assurance: Inputs
8.2.2 Perform Quality Assurance: Tools and Techniques
8.2.3 Perform Quality Assurance: Outputs
8.3 Control Quality
8.3.1 Control Quality: Inputs
8.3.2 Control Quality: Tools and Techniques
8.3.3 Control Quality: Outputs
9. PROJECT HUMAN RESOURCE MANAGEMENT
9.1 Plan Human Resource Management
9.1.1 Plan Human Resource Management: Inputs
9.1.2 Plan Human Resource Management: Tools and Techniques
9.1.3 Plan Human Resource Management: Outputs
9.2 Acquire Project Team
9.2.1 Acquire Project Team: Inputs
9.2.2 Acquire Project Team: Tools and Techniques
9.2.3 Acquire Project Team: Outputs
9.3 Develop Project Team
9.3.1 Develop Project Team: Inputs
9.3.2 Develop Project Team: Tools and Techniques
9.3.3 Develop Project Team: Outputs
9.4 Manage Project Team
9.4.1 Manage Project Team: Inputs
9.4.2 Manage Project Team: Tools and Techniques
9.4.3 Manage Project Team: Outputs
10. PROJECT COMMUNICATIONS MANAGEMENT
10.1 Plan Communications Management
10.1.1 Plan Communications Management: Inputs
10.1.2 Plan Communications Management: Tools and Techniques
10.1.3 Plan Communications Management: Outputs
10.2 Manage Communications
10.2.1 Manage Communications: Inputs
10.2.2 Manage Communications: Tools and Techniques
10.2.3 Manage Communications: Outputs
10.3 Control Communications
10.3.1 Control Communications: Inputs
10.3.2 Control Communications: Tools and Techniques
10.3.3 Control Communications: Outputs
11. PROJECT RISK MANAGEMENT
11.1 Plan Risk Management
11.1.1 Plan Risk Management: Inputs
11.1.2 Plan Risk Management: Tools and Techniques
11.1.3 Plan Risk Management: Outputs
11.2 Identify Risks
11.2.1 Identify Risks: Inputs
11.2.2 Identify Risks: Tools and Techniques
11.2.3 Identify Risks: Outputs
11.3 Perform Qualitative Risk Analysis
11.3.1 Perform Qualitative Risk Analysis: Inputs
11.3.2 Perform Qualitative Risk Analysis: Tools and Techniques
11.3.3 Perform Qualitative Risk Analysis: Outputs
11.4 Perform Quantitative Risk Analysis
11.4.1 Perform Quantitative Risk Analysis: Inputs
11.4.2 Perform Quantitative Risk Analysis: Tools and Techniques
11.4.3 Perform Quantitative Risk Analysis: Outputs
11.5 Plan Risk Responses
11.5.1 Plan Risk Responses: Inputs
11.5.2 Plan Risk Responses: Tools and Techniques
11.5.3 Plan Risk Responses: Outputs
11.6 Control Risks
11.6.1 Control Risks: Inputs
11.6.2 Control Risks: Tools and Techniques
11.6.3 Control Risks: Outputs
12. PROJECT PROCUREMENT MANAGEMENT
12.1 Plan Procurement Management
12.1.1 Plan Procurement Management: Inputs
12.1.2 Plan Procurement Management: Tools and Techniques
12.1.3 Plan Procurement Management: Outputs
12.2 Conduct Procurements
12.2.1 Conduct Procurements: Inputs
12.2.2 Conduct Procurements: Tools and Techniques
12.2.3 Conduct Procurements: Outputs
12.3 Control Procurements
12.3.1 Control Procurements: Inputs
12.3.2 Control Procurements: Tools and Techniques
12.3.3 Control Procurements: Outputs
12.4 Close Procurements
12.4.1 Close Procurements: Inputs
12.4.2 Close Procurements: Tools and Techniques
12.4.3 Close Procurements: Outputs
13. PROJECT STAKEHOLDER MANAGEMENT
13.1 Identify Stakeholders
13.1.1 Identify Stakeholders: Inputs
13.1.2 Identify Stakeholders: Tools and Techniques
13.1.3 Identify Stakeholders: Outputs
13.2 Plan Stakeholder Management
13.2.1 Plan Stakeholder Management: Inputs
13.2.2 Plan Stakeholder Management: Tools and Techniques
13.2.3 Plan Stakeholder Management: Outputs
13.3 Manage Stakeholder Engagement
13.3.1 Manage Stakeholder Engagement: Inputs
13.3.2 Manage Stakeholder Engagement: Tools and Techniques
13.3.3 Manage Stakeholder Engagement: Outputs
13.4 Control Stakeholder Engagement
13.4.1 Control Stakeholder Engagement: Inputs
13.4.2 Control Stakeholder Engagement: Tools and Techniques
13.4.3 Control Stakeholder Engagement: Outputs
ANNEX A1 THE STANDARD FOR PROJECT MANAGEMENT OF A PROJECT
APPENDIX X1 FIFTH EDITION CHANGES
Appendix X2 Contributors and Reviewers of the PMBOK® Guide –Fifth Edition
APPENDIX X3 INTERPERSONAL SKILLS
REFERENCES
Glossary
INDEX
Project Management Institute A Guide to the Project MAnAGeMent Body of KnowledGe (PMBOK® Guide) – Fifth Edition Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
Library of Congress Cataloging-in-Publication Data A guide to the project management body of knowledge (PMBOK® guide). -- Fifth edition. pages cm Includes bibliographical references and index. ISBN 978-1-935589-67-9 (pbk. : alk. paper) 1. Project management. I. Project Management Institute. II. Title: PMBOK guide. HD69.P75G845 2013 658.4’04--dc23 2012046112 ISBN: 978-1-935589-67-9 Published by: Project Management Institute, Inc. 14 Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA Phone: +610-356-4600 Fax: +610-356-4647 Email: customercare@pmi.org Internet: www.PMI.org ©2013 Project Management Institute, Inc. All rights reserved. “PMI”, the PMI logo, “PMP”, the PMP logo, “PMBOK”, “PgMP”, “Project Management Journal”, “PM Network”, and the PMI Today logo are registered marks of Project Management Institute, Inc. The Quarter Globe Design is a trademark of the Project Management Institute, Inc. For a comprehensive list of PMI marks, contact the PMI Legal Department. PMI Publications welcomes corrections and comments on its books. Please feel free to send comments on typographical, formatting, or other errors. Simply make a copy of the relevant page of the book, mark the error, and send it to: Book Editor, PMI Publications, 14 Campus Boulevard, Newtown Square, PA 19073-3299 USA. To inquire about discounts for resale or educational purposes, please contact the PMI Book Service Center. PMI Book Service Center P.O. Box 932683, Atlanta, GA 31193-2683 USA Phone: 1-866-276-4764 (within the U.S. or Canada) or +1-770-280-4129 (globally) Fax: +1-770-280-4113 Email: info@bookorders.pmi.org Printed in the United States of America. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without prior written permission of the publisher. The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48—1984). 10 9 8 7 6 5 4 3 2 1 Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
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Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
TABLE OF CONTENTS tABle of contents 1. IntroductIon ..................................................................................................................... 1 1.1 Purpose of the PMBOK® Guide ................................................................................ 2 1.2 What is a Project? ...................................................................................................... 3 1.2.1. the relationships Among Portfolios, Programs, and Projects .................... 4 1.3 What is Project Management? ................................................................................... 5 1.4 relationships Among Portfolio Management, Program Management, Project Management, and organizational Project Management ........................................... 7 1.4.1 Program Management ................................................................................... 9 1.4.2 Portfolio Management .................................................................................... 9 1.4.3 Projects and Strategic Planning .................................................................. 10 1.4.4 Project Management office ......................................................................... 10 1.5 relationship Between Project Management, operations Management, and organizational Strategy ............................................................................................ 12 1.5.1 operations and Project Management .......................................................... 12 1.5.2 organizations and Project Management ..................................................... 14 1.6 Business Value ......................................................................................................... 15 1.7 role of the Project Manager ..................................................................................... 16 1.7.1 responsibilities and competencies of the Project Manager ...................... 17 1.7.2 Interpersonal Skills of a Project Manager ................................................... 17 1.8 Project Management Body of Knowledge ............................................................... 18 2. orGAnIZAtIonAL InFLuEncES And ProJEct LIFE cYcLE .............................................. 19 2.1 organizational Influences on Project Management ................................................ 20 2.1.1 organizational cultures and Styles ............................................................. 20 2.1.2 organizational communications ................................................................. 21 2.1.3 organizational Structures ............................................................................ 21 2.1.4 organizational Process Assets .................................................................... 27 2.1.5 Enterprise Environmental Factors ............................................................... 29 ©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition I Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
TABLE OF CONTENTS 2.2 Project Stakeholders and Governance .................................................................... 30 2.2.1 Project Stakeholders .................................................................................... 30 2.2.2 Project Governance ...................................................................................... 34 2.2.3 Project Success ............................................................................................ 35 2.3 Project team ............................................................................................................. 35 2.3.1 composition of Project teams ..................................................................... 37 2.4 Project Life cycle ...................................................................................................... 38 2.4.1 characteristics of the Project Life cycle ..................................................... 38 2.4.2 Project Phases .............................................................................................. 41 3. ProJEct MAnAGEMEnt ProcESSES ............................................................................... 47 3.1 common Project Management Process Interactions .............................................. 50 3.2 Project Management Process Groups ..................................................................... 52 3.3 Initiating Process Group ........................................................................................... 54 3.4 Planning Process Group ........................................................................................... 55 3.5 Executing Process Group ......................................................................................... 56 3.6 Monitoring and controlling Process Group ............................................................. 57 3.7 closing Process Group ............................................................................................. 57 3.8 Project Information ................................................................................................... 58 3.9 role of the Knowledge Areas ................................................................................... 60 4. ProJEct IntEGrAtIon MAnAGEMEnt ............................................................................. 63 4.1 develop Project charter ........................................................................................... 66 4.1.1 develop Project charter: Inputs ................................................................... 68 4.1.2 develop Project charter: tools and techniques .......................................... 71 4.1.3 develop Project charter: outputs ................................................................ 71 4.2 develop Project Management Plan .......................................................................... 72 4.2.1 develop Project Management Plan: Inputs ................................................. 74 4.2.2 develop Project Management Plan: tools and techniques ........................ 76 4.2.3 develop Project Management Plan: outputs ............................................... 76 II ©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
TABLE OF CONTENTS 4.3 direct and Manage Project Work ............................................................................. 79 4.3.1 direct and Manage Project Work: Inputs .................................................... 82 4.3.2 direct and Manage Project Work: tools and techniques ........................... 83 4.3.3 direct and Manage Project Work: outputs .................................................. 84 4.4 Monitor and control Project Work ........................................................................... 86 4.4.1 Monitor and control Project Work: Inputs ................................................... 88 4.4.2 Monitor and control Project Work: tools and techniques .......................... 91 4.4.3 Monitor and control Project Work: outputs ................................................ 92 4.5 Perform Integrated change control ......................................................................... 94 4.5.1 Perform Integrated change control: Inputs ................................................ 97 4.5.2 Perform Integrated change control: tools and techniques ....................... 98 4.5.3 Perform Integrated change control: outputs .............................................. 99 4.6 close Project or Phase ........................................................................................... 100 4.6.1 close Project or Phase: Inputs ................................................................... 102 4.6.2 close Project or Phase: tools and techniques .......................................... 102 4.6.3 close Project or Phase: outputs ................................................................ 103 5. ProJEct ScoPE MAnAGEMEnt ...................................................................................... 105 5.1 Plan Scope Management ........................................................................................ 107 5.1.1 Plan Scope Management: Inputs ............................................................... 108 5.1.2 Plan Scope Management: tools and techniques ...................................... 109 5.1.3 Plan Scope Management: outputs ............................................................ 109 5.2 collect requirements ............................................................................................. 110 5.2.1 collect requirements: Inputs .................................................................... 113 5.2.2 collect requirements: tools and techniques ........................................... 114 5.2.3 collect requirements: outputs .................................................................. 117 5.3 define Scope ........................................................................................................... 120 5.3.1 define Scope: Inputs .................................................................................. 121 5.3.2 define Scope: tools and techniques ......................................................... 122 5.3.3 define Scope: outputs ................................................................................ 123 ©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition III Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
TABLE OF CONTENTS 5.4 create WBS ............................................................................................................. 125 5.4.1 create WBS: Inputs .................................................................................... 127 5.4.2 create WBS: tools and techniques ........................................................... 128 5.4.3 create WBS: outputs .................................................................................. 131 5.5 Validate Scope ........................................................................................................ 133 5.5.1 Validate Scope: Inputs ............................................................................... 134 5.5.2 Validate Scope: tools and techniques ...................................................... 135 5.5.3 Validate Scope: outputs ............................................................................. 135 5.6 control Scope ......................................................................................................... 136 5.6.1 control Scope: Inputs ................................................................................. 138 5.6.2 control Scope: tools and techniques ........................................................ 139 5.6.3 control Scope: outputs .............................................................................. 139 6. ProJEct tIME MAnAGEMEnt ......................................................................................... 141 6.1 Plan Schedule Management ................................................................................. 145 6.1.1 Plan Schedule Management: Inputs .......................................................... 146 6.1.2 Plan Schedule Management: tools and techniques ................................. 147 6.1.3 Plan Schedule Management: outputs ....................................................... 148 6.2 define Activities ...................................................................................................... 149 6.2.1 define Activities: Inputs ............................................................................. 150 6.2.2 define Activities: tools and techniques .................................................... 151 6.2.3 define Activities: outputs .......................................................................... 152 6.3 Sequence Activities ................................................................................................ 153 6.3.1 Sequence Activities: Inputs ....................................................................... 154 6.3.2 Sequence Activities: tools and techniques .............................................. 156 6.3.3 Sequence Activities: outputs ..................................................................... 159 6.4 Estimate Activity resources .................................................................................. 160 6.4.1 Estimate Activity resources: Inputs .......................................................... 162 6.4.2 Estimate Activity resources: tools and techniques ................................. 164 6.4.3 Estimate Activity resources: outputs ....................................................... 165 IV ©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
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