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Safety
Electrical Safety
General Guidelines
Laser Safety
Operational Safety
Ozone Release
Printer Location
Operational Guidelines
Power Cord
Printer Supplies
Maintenance Safety
Printer Symbols
Features
Parts of the Printer
Front View
Right View
Rear View
Control Panel
Internal Components
Maintenance Kit
Finisher
Information Pages
Printing the Configuration Report
Energy Saver Mode
Administration Features
CentreWare Internet Services
Accessing CentreWare Internet Services
Finding the IP Address of the Printer
Automatic Data Collection
Billing and Usage Information
More Information
Installation and Setup
Installation and Setup Overview
Physically Connecting the Printer to the Network
Initial Printer Setup
Modifying General Settings
Installing the Software
Operating System Requirements
Installing Drivers and Utilities for Windows
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later
Installing Drivers and Utilities for UNIX and Linux
Other Drivers
Paper and Media
Supported Paper
Recommended Media
Ordering Paper
General Paper Loading Guidelines
Paper That Can Damage Your Printer
Paper Storage Guidelines
Supported Paper Types and Weights
Supported Standard Paper Sizes
Supported Paper Sizes and Weights for Automatic 2-Sided Printing
Supported Custom Paper Sizes
Loading Paper
Loading Paper in Tray 1
Loading Paper in Trays 2–6
Changing Paper Size, Type, and Color
Printing on Special Paper
Envelopes
Guidelines for Printing Envelopes
Loading Envelopes in Tray 1
Loading Envelopes in Tray 2
Labels
Guidelines for Printing Labels
Glossy Cardstock
Guidelines for Printing on Glossy Cardstock
Transparencies
Guidelines for Printing on Transparencies
Printing
Printing Overview
Selecting Printing Options
Print Driver Help
Windows Printing Options
Setting Default Printing Options for Windows
Setting Printing Options for an Individual Job for Windows
Selecting Finishing Options for Windows
Saving a Set of Commonly Used Printing Options for Windows
Macintosh Printing Options
Selecting Printing Options for Macintosh
Selecting Finishing Options for Macintosh
Saving a Set of Commonly Used Printing Options for Macintosh
Printing Features
Printing on Both Sides of the Paper
Printing a 2-Sided Document
2-Sided Page Layout Options
Selecting Paper Options for Printing
Printing Multiple Pages to a Single Sheet (N-Up)
Printing Booklets
Using Color Options
Printing Covers
Printing Inserts
Printing Exception Pages
Scaling
Printing Watermarks
Printing Mirror Images
Creating and Saving Custom Sizes
Selecting Job Completion Notification for Windows
Printing Special Job Types
Sample Set
Secure Print
Saved Job
Personal Print
Maintenance
Maintenance and Cleaning
General Precautions
Cleaning the Printer
Cleaning the Printer Exterior
Cleaning the Printer Interior
Cleaning the Density Sensor
Cleaning the Feed Rollers
Routine Maintenance
Replacing the Toner Cartridges
Replacing the Waste Cartridge
Replacing the Imaging Units
Replacing the Staple Cartridge
Periodic Maintenance
Replacing the Fuser
Replacing the Maintenance Kit
Billing and Usage Information
Ordering Supplies
Locating the Serial Number
Consumables
Routine Maintenance Items
Customer Replaceable Units
When to Order Supplies
Viewing Printer Supply Status
Recycling Supplies
Moving the Printer
Troubleshooting
General Troubleshooting
Printer Does Not Turn On
Printer Resets or Turns Off Frequently
Printing Takes Too Long
Document Prints From Wrong Tray
Document Fails to Print
Printer is Making Unusual Noises
Automatic 2-Sided Printing Problems
Date and Time are Incorrect
Paper Jams
Locating Paper Jams
Clearing Paper Jams
Clearing Misfeeds at Tray 1
Clearing Misfeed at Tray 2
Clearing Jams at the Right Side Door
Clearing Jams at the Fuser
Clearing Jams at the Finisher
Clearing Jams at the Horizontal Transport Unit
Minimizing Paper Jams
Troubleshooting Paper Jams
Multiple Sheets Pulled Together
Paper Misfeeds
Label and Envelope Misfeeds
Paper Jam Message Stays On
Jams During Automatic 2-Sided Printing
Clearing Staple Jams
Print-Quality Problems
Controlling Print Quality
Paper and Media
Print-Quality Modes
Solving Print-Quality Problems
Print-Quality Problems and Solutions
Getting Help
Control Panel Messages
Control Panel Help
Viewing Error Messages on the Control Panel
Viewing Current Faults on the Control Panel
Viewing the Fault History on the Control Panel
Viewing Job Status on the Control Panel
Using the Integrated Troubleshooting Tools
Printing Information Pages
Specifying the Source Tray for Printing Information Pages
Printing the Configuration Report
Viewing Billing and Usage Information
Locating the Serial Number on the Control Panel
Viewing Printer Supply Status
PhaserSMART Technical Support
CentreWare Internet Services
More Information
Specifications
Printer Configurations and Options
Standard Features
Available Configurations
Options and Upgrades
Physical Specifications
Phaser 6700N/DN Printer Configurations
Phaser 6700DT Printer Configurations
Phaser 6700DX Printer Configurations
Printer Configurations With Finisher
Clearance Requirements
Phaser 6700 Color Printer
Phaser 6700 Color Printer With Finisher
Environmental Specifications
Temperature
Relative Humidity
Elevation
Electrical Specifications
Power Supply Voltage and Frequency
Power Consumption
ENERGY STAR Qualified Product
Performance Specifications
Printing Resolution
Print Speed
Controller Specifications
Processor
Memory
Interfaces
Regulatory Information
Basic Regulations
United States FCC Regulations
Canada
European Union
Turkey RoHS Regulation
Material Safety Data Sheets
Recycling and Disposal
All Countries
North America
European Union
Domestic/Household Environment
Professional/Business Environment
Collection and Disposal of Equipment and Batteries
Business Users in the European Union
Disposal Outside of the European Union
Note for the Battery Symbol
Battery Removal
Other Countries
Xerox Phaser 6700 Color Printer Imprimante couleur Xerox® Phaser® 6700 User Guide Guide d'utilisation Italiano Guida per l’utente Deutsch Benutzerhandbuch Español Guía del usuario Português Guia do usuário Nederlands Gebruikershandleiding Svenska Användarhandbok Dansk Betjeningsvejledning Čeština Uživatelská příručka Polski Magyar Przewodnik użytkownika Felhasználói útmutató Русский Türkçe Ελληνικά Руководство пользователя Kullanıcı Kılavuzu Εγχειρίδιο χρήστη
© 2011 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on. XEROX® and XEROX and Design®, Phaser®, PhaserSMART®, CentreWare®, PrintingScout®, Walk-Up®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox Extensible Interface Platform®, ColorQube®, Global Print Driver®, and Mobile Express Driver® are trademarks of Xerox Corporation in the United States and/or other countries. Adobe® Reader®, Adobe® Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple®, AppleTalk®, Bonjour®, EtherTalk®, Macintosh®, Mac OS®, and TrueType® are trademarks of Apple Inc., registered in the U.S. and other countries. HP-GL®, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries. IBM® and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries. Microsoft®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and other countries. Novell®, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell, Inc. in the United States and other countries. SGI® and IRIX® are trademarks of Silicon Graphics International Corp. or its subsidiaries in the United States and/or other countries. SunSM, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Inc. in the United States and other countries. UNIX® is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited. The ENERGY STAR and ENERGY STAR mark are registered United States trademarks. Document version 1.0: May 2011
Contents 1 Safety 7 Electrical Safety .................................................................................................................................................................... 8 General Guidelines ...................................................................................................................................................... 8 Laser Safety ................................................................................................................................................................... 8 Operational Safety .............................................................................................................................................................. 9 Ozone Release ............................................................................................................................................................... 9 Printer Location ............................................................................................................................................................ 9 Operational Guidelines .............................................................................................................................................. 9 Power Cord .................................................................................................................................................................. 10 Printer Supplies .......................................................................................................................................................... 10 Maintenance Safety ........................................................................................................................................................ 11 Printer Symbols .................................................................................................................................................................. 12 13 2 Features Parts of the Printer ........................................................................................................................................................... 14 Front View .................................................................................................................................................................... 14 Right View .................................................................................................................................................................... 15 Rear View ..................................................................................................................................................................... 15 Control Panel .............................................................................................................................................................. 16 Internal Components .............................................................................................................................................. 16 Maintenance Kit ........................................................................................................................................................ 17 Finisher .......................................................................................................................................................................... 17 Information Pages ........................................................................................................................................................... 18 Printing the Configuration Report ..................................................................................................................... 18 Energy Saver Mode .......................................................................................................................................................... 19 Administration Features ................................................................................................................................................ 20 CentreWare Internet Services ............................................................................................................................. 20 Automatic Data Collection ................................................................................................................................... 21 Billing and Usage Information ........................................................................................................................... 21 More Information ............................................................................................................................................................. 22 Installation and Setup 23 Installation and Setup Overview ................................................................................................................................ 24 Physically Connecting the Printer to the Network ...................................................................................... 24 Initial Printer Setup .................................................................................................................................................. 24 Modifying General Settings ......................................................................................................................................... 25 Installing the Software ................................................................................................................................................... 26 Operating System Requirements ....................................................................................................................... 26 Installing Drivers and Utilities for Windows .................................................................................................. 27 Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later .................................... 28 Phaser 6700 Color Printer User Guide 3 3
Contents Installing Drivers and Utilities for UNIX and Linux .................................................................................... 29 Other Drivers ............................................................................................................................................................... 29 31 4 Paper and Media Supported Paper ............................................................................................................................................................... 32 Recommended Media ............................................................................................................................................ 32 Ordering Paper ........................................................................................................................................................... 32 General Paper Loading Guidelines .................................................................................................................... 32 Paper That Can Damage Your Printer ............................................................................................................. 33 Paper Storage Guidelines ...................................................................................................................................... 33 Supported Paper Types and Weights ............................................................................................................... 34 Supported Standard Paper Sizes ........................................................................................................................ 34 Supported Paper Sizes and Weights for Automatic 2-Sided Printing................................................. 34 Supported Custom Paper Sizes ........................................................................................................................... 35 Loading Paper .................................................................................................................................................................... 36 Loading Paper in Tray 1 ......................................................................................................................................... 36 Loading Paper in Trays 2–6 .................................................................................................................................. 37 Changing Paper Size, Type, and Color ............................................................................................................. 40 Printing on Special Paper ............................................................................................................................................... 41 Envelopes ..................................................................................................................................................................... 41 Labels ............................................................................................................................................................................. 48 Glossy Cardstock ....................................................................................................................................................... 49 Transparencies ........................................................................................................................................................... 49 51 5 Printing Printing Overview .............................................................................................................................................................. 52 Selecting Printing Options ............................................................................................................................................. 53 Print Driver Help ........................................................................................................................................................ 53 Windows Printing Options .................................................................................................................................... 54 Macintosh Printing Options .................................................................................................................................. 55 Printing Features ............................................................................................................................................................... 57 Printing on Both Sides of the Paper .................................................................................................................. 57 Selecting Paper Options for Printing ................................................................................................................ 58 Printing Multiple Pages to a Single Sheet (N-Up) ....................................................................................... 58 Printing Booklets ....................................................................................................................................................... 58 Using Color Options ................................................................................................................................................. 59 Printing Covers ........................................................................................................................................................... 60 Printing Inserts ........................................................................................................................................................... 60 Printing Exception Pages ....................................................................................................................................... 61 Scaling ........................................................................................................................................................................... 62 Printing Watermarks ............................................................................................................................................... 62 Printing Mirror Images ........................................................................................................................................... 63 Creating and Saving Custom Sizes .................................................................................................................... 63 Selecting Job Completion Notification for Windows ................................................................................ 64 Printing Special Job Types .................................................................................................................................... 64 4 Phaser 6700 Color Printer User Guide
6 Maintenance Contents 67 Maintenance and Cleaning .......................................................................................................................................... 68 General Precautions ................................................................................................................................................. 68 Cleaning the Printer ................................................................................................................................................. 69 Routine Maintenance ............................................................................................................................................. 79 Periodic Maintenance ............................................................................................................................................. 89 Billing and Usage Information ................................................................................................................................. 103 Ordering Supplies ............................................................................................................................................................ 104 Locating the Serial Number ............................................................................................................................... 104 Consumables ............................................................................................................................................................ 104 Routine Maintenance Items .............................................................................................................................. 105 Customer Replaceable Units .............................................................................................................................. 105 When to Order Supplies ....................................................................................................................................... 105 Viewing Printer Supply Status ........................................................................................................................... 106 Recycling Supplies .................................................................................................................................................. 106 Moving the Printer .......................................................................................................................................................... 107 109 7 Troubleshooting General Troubleshooting ............................................................................................................................................. 110 Printer Does Not Turn On .................................................................................................................................... 110 Printer Resets or Turns Off Frequently ........................................................................................................... 110 Printing Takes Too Long ...................................................................................................................................... 111 Document Prints From Wrong Tray ................................................................................................................ 111 Document Fails to Print ....................................................................................................................................... 112 Printer is Making Unusual Noises .................................................................................................................... 112 Automatic 2-Sided Printing Problems ............................................................................................................ 112 Date and Time are Incorrect ............................................................................................................................. 112 Paper Jams ........................................................................................................................................................................ 114 Locating Paper Jams ............................................................................................................................................. 114 Clearing Paper Jams .............................................................................................................................................. 116 Minimizing Paper Jams ........................................................................................................................................ 126 Troubleshooting Paper Jams ............................................................................................................................. 128 Clearing Staple Jams ............................................................................................................................................. 129 Print-Quality Problems .................................................................................................................................................. 132 Controlling Print Quality ...................................................................................................................................... 132 Solving Print-Quality Problems .......................................................................................................................... 134 Getting Help ...................................................................................................................................................................... 137 Control Panel Messages ....................................................................................................................................... 137 Using the Integrated Troubleshooting Tools ............................................................................................. 139 PhaserSMART Technical Support ..................................................................................................................... 141 CentreWare Internet Services ........................................................................................................................... 141 More Information ................................................................................................................................................... 142 143 A Specifications Printer Configurations and Options ........................................................................................................................ 144 Phaser 6700 Color Printer User Guide 5
Contents Standard Features .................................................................................................................................................. 144 Available Configurations ..................................................................................................................................... 144 Options and Upgrades ......................................................................................................................................... 145 Physical Specifications.................................................................................................................................................. 146 Phaser 6700N/DN Printer Configurations ................................................................................................... 146 Phaser 6700DT Printer Configurations ......................................................................................................... 146 Phaser 6700DX Printer Configurations ......................................................................................................... 146 Printer Configurations With Finisher .............................................................................................................. 146 Clearance Requirements ...................................................................................................................................... 147 Environmental Specifications .................................................................................................................................... 149 Temperature ............................................................................................................................................................. 149 Relative Humidity ................................................................................................................................................... 149 Elevation ..................................................................................................................................................................... 149 Electrical Specifications ................................................................................................................................................ 150 Power Supply Voltage and Frequency ........................................................................................................... 150 Power Consumption .............................................................................................................................................. 150 ENERGY STAR Qualified Product ..................................................................................................................... 150 Performance Specifications ........................................................................................................................................ 151 Printing Resolution ................................................................................................................................................. 151 Print Speed ................................................................................................................................................................ 151 Controller Specifications .............................................................................................................................................. 152 Processor ..................................................................................................................................................................... 152 Memory ....................................................................................................................................................................... 152 Interfaces ................................................................................................................................................................... 152 153 B Regulatory Information Basic Regulations ............................................................................................................................................................ 154 United States FCC Regulations ......................................................................................................................... 154 Canada ........................................................................................................................................................................ 154 European Union ...................................................................................................................................................... 154 Turkey RoHS Regulation ...................................................................................................................................... 155 Material Safety Data Sheets...................................................................................................................................... 156 157 C Recycling and Disposal All Countries ...................................................................................................................................................................... 158 North America .................................................................................................................................................................. 159 European Union ............................................................................................................................................................... 160 Domestic/Household Environment ................................................................................................................. 160 Professional/Business Environment ................................................................................................................ 160 Collection and Disposal of Equipment and Batteries .............................................................................. 161 Note for the Battery Symbol .............................................................................................................................. 161 Battery Removal ...................................................................................................................................................... 161 Other Countries................................................................................................................................................................ 162 6 Phaser 6700 Color Printer User Guide
Safety 1 This chapter includes: • Electrical Safety ....................................................................................................................................................................... 8 • Operational Safety ................................................................................................................................................................. 9 • Maintenance Safety ........................................................................................................................................................... 11 • Printer Symbols ..................................................................................................................................................................... 12 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox® printer. Phaser 6700 Color Printer User Guide 7
Safety Electrical Safety General Guidelines WARNINGS: • Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electrical shock. • Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Turn off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or service behind these covers. The following are hazards to your safety: • • • • • • The power cord is damaged or frayed. Liquid is spilled into the printer. The printer is exposed to water. The printer emits smoke, or the surface is unusually hot. The printer emits unusual noise or odors. The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: 1. Turn off the printer immediately. 2. Disconnect the power cord from the electrical outlet. 3. Call an authorized service representative. Laser Safety This printer complies with laser product performance standards set by governmental, national, and international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance. 8 WARNING: Use of controls, adjustments, or performance of procedures other than those specified in this manual can result in hazardous radiation exposure. Phaser 6700 Color Printer User Guide
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