2015跟单员考试操作实务真题 一、出口跟单操作题（共计80分，请将答案写在答题册上，否则无效。） 根据以下业务背景资料，回答（一）～（五）题的相关问题。 广东宏太电器制造有限公司（简称“宏太电器”，下同）是一家生产电吹风的专业厂家。 2015 年 3 月，法国“莱塞纳”公司经过实地考察，决定从“宏太电器”采购家用小型电吹 风，并于 4 月 7 日向“宏太电器”下达了采购单，同时随附了“莱塞纳”公司的相关要求。 为了完成此订单任务，“宏太电器”指派外贸跟单员王飞具体负责跟单。请你以外贸跟单 员王飞的身份仔细阅读该订单，分析“莱塞纳”公司的具体要求，并一一落实，完成跟单 任务。 20th Floor International Bldg.No.341 Fuyuan Road, 125-Ka, Namdaeminoon Ro., LUCERNA TRADING CO.,LTD. Chung-Ku 75011 Paris France Tel：00331 43 57 0226 Fax：00331 43 57 0287 PURCHASE ORDER Purchase order No：LU15005 Date: 7th Apirl,2015 Refrence No: CB3788N21C Signed at: Fax Supplier: HONGTAI ELECTRIC CO.,LTD SHUNDE, GUANGDONG,CHINA 528301 Ship to：MARSEILLES，FRANCE We plan to purchase the under-mentioned goods. All terms and conditions are as follows: Model No. Customer Item No. Specification And Description QTY Unit Price Amount (PCS) FOB Yantian MT201Y MT202Y MT203Y MT204Y 378 379 380 381 1 800 1 800 1 800 1 800 USD2.90/PC USD2.90/PC USD2.90/PC USD2.90/PC USD5 220.00 USD5 220.00 USD5 220.00 USD5 220.00 

electric hair dryer VOLTAGE：220-240V POWER：2000W Total value in capital：SAY US DOLLARS TWENTY THOUSAND EIGHT HUNDRED AND EIGHTY Total 7 200 USD2.90/PC USD20 880.00 ONLY. 1. Shipment：BY SEA 2. Delivery time：8th JUNE,2015 3. Payment：20% deposit remitted before 16th Apirl , 2015, balance against B/L copy by fax. 4. Insurance：By LUCERNA 5. Discrepancy and Claim：In case of quality discrepancy，claim should be filed by the LUCERNA within 30 days after the arrival of the goods at port of destination，while for quantity discrepancy，claim should be filed by the LUCERNA within 15 days after the arrival of the goods at port of destination. It is understood that the Supplier shall not be liable for any discrepancy of the goods shipped due to causes for which the Insurance Company，Shipping Company，other transportation organization or Post Office are liable. Please sign and return the Purchase Order to us by Fax before 15th Apirl，2015. 5% more or less in quantity and amount will be allowed. 6. 7. Signature by （ the Supplier ）： ___________ Signature by (the buyer) ： _____________ LUCERNA TRADING CO.,LTD. DEAR SUPPLIER， PLEASE FIND HEREAFTER ALL REQUIRED INFORMATION WE NEED TO START THE FOLLOW UP OF THE ORDER. 1 – Payment 支付（PRO-FORMA INVOICE AND BANKING DETAILS） - Please send us by e-mail your pro-forma invoice with shipment date, volume, p/o no., description, quantity, prices …, Name and address of Beneficiary & your Bank and Account Number. 

- 20% as deposit in advance by T/T, shipment based on passing our QC inspection and balance against copy of B/L by fax. 2 – INSPECTION 检验 -You must send us your“the progress of work book”（进度作业书）by e-mail so that we can make the inspection in your factory 7 days before shipment. - If necessary we will ask you to send another set of samples to the laboratory in Hong Kong for initial testing. Please wait for our instructions. -The checker number (depends on the supplier) must be stamped（盖章）on the hangtag （吊牌）, not printed, please check the stamp sample beside, diameter （直径） of the circle must be 1 cm. -The price on the hangtag must be in bold face （粗体字）and clearly read. Please send us the draft （ 草 稿 ） for confirmation before production. 3 – SAMPLES 样品 -The samples include pre-production sample, bulk production sample. Two pieces per model of pre-production samples will be sent us before production（one to Hong Kong office and the other to French office）. One piece per model bulk production samples will be sent us before shipment. - The bulk production sample that you send must be exactly the same as production. - Sent by speed courier （DHL）to the following address（Important for sending to France, the final airport is Bordeaux Merignac Airport, not Paris Airport)： C.D.L 74 rue Sedaine 76011 Bergerac city France -The cost of speed courier will be paid by supplier. - indicating “samples with no commercial value”. For both, please do not forget to enclose a detailed commercial invoice 4 - CERTIFICATES 认证 Please send us as soon as possible all the certificates of CE & ROHS, all - certificates must be dated less than 2 years. 

5 – MARKS（MAIN & SIDE ）唛头 main marks printed in black ink to be fixed on two sides, including LUCERNA, The side and main marks have to be printed on each outer/export carton containing the goods that you are going to ship. - destination, P.O.no., model no., quantity of carton, carton no.. - carton size and original of goods. side marks printed in black ink to be fixed on two sides, including G.W., N.W, 6 – PACKING 包装与装箱 1 PC per polybag and inner box，12 PCS/CTN，standard export carton must be strong. - - shipped by 1x40' container . - The recycle mark must be printed in black ink on all the inner & outer cartons and polybags. - 1 hangtag per electric hair dryer. 7 – SHIPPING DOCUMENTS 装运单据 -Within 2 days after shipment date, please send invoice, packing list and B/L via e-mail or fax to international department of LUCERNA. 二、进口跟单操作题(20分，请将答案写在答题册上，否则无效。) (一) 进口婴儿奶粉跟单操作步骤(10分) 2015年10月15日，上海洋码头电子商务有限公司进口一批婴儿奶粉，结算方式为信用 证，请列出该进口业务的跟单工作步骤。 （二）进口货物部分损失的保险处理（5分） 福建某外贸公司按 CIF术语进口一批货物，该产品装运前已向保险公司按发票总值的 110%投保平安险，货物装妥顺利开航。但载货船舶在海上遇到暴风雨，致使一部分货物出 现水渍，损失价值2100美元。10天后，装载该货的船只又发生触礁，导致该批货物又遭受 部分损失，损失价值8000美元。试问，外贸跟单员应如何配合外贸业务员与保险公司交涉？ 

（三）进口货物运费计算（5分） 天津某公司按FOB术语进口一批货物共计20吨，800箱装，每箱毛重25kg，体积20cm× 30cm×40cm，单价FOB伦敦每箱100美元。运费计算标准为W/M，每运费吨80美元，另征收转 船附加费20%，燃油附加费10%，请计算应付运费。