Country
Help number
Country
Help number
Turkey
UK
90-216-342-3332
90-216-343-6743 (fax)
0800-281487
44-0-131-458-6962 (fax)
Portugal
Russia
Singapore
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
351-1-4149-500
351-14194-321 (fax)
7-095-929-9166
7-095-929-9170 (fax)
65-470-9875
65-479-8397 (fax)
27-11-804-2852
27-11-804-5013 (fax)
900-98-4485
44-131-458-6962 (fax)
020-793169
44-131-458-6962 (fax)
155-1034
44-131-458-6962 (fax)
886-2-893-8210
886-2-895-1069 (fax)
66-2-271-3040
66-2-279-5073 (fax)
20
Country
Help number
Country
Help number
France
Finland
Germany
Greece
Hong Kong
Hungary
India
Ireland
Italy
Japan
05-90-62-81
44-131-458-6962 (fax)
0800-1-17056
44-131-458-6962 (fax)
0130-82-54-02
44-131-458-6962 (fax)
30-1-689-8620
30-1-689-8635 (fax)
852-2564-9330
852-2562-4258 (fax)
36-1-269-71-17
36-1-269-71-13 (fax)
91-22-617-5823
91-22-617-6004 (fax)
44-131-458-6714
44-131-458-6962 (fax)
1678-72996
44-131-458-6962 (fax)
81-3-5488-2390
81-3-5488-4512 (fax)
Korea
82-2-708-5400
82-2-708-5500 (fax)
Latin America 1-305-267-4796
Lebanon
Malaysia
Mexico
Middle East
Netherlands
New Zealand
Norway
Philippines
1-305-267-4770 (fax)
961-1-883822
961-1-881726 (fax)
60-3-757-2722
60-3-755-5919 (fax)
52-5-326-3848
91-800-36412
971-4-444-910
971-4-447-059 (fax)
06-0224428
44-131-458-6962 (fax)
0800-500-135
64-9-302-8637 (fax)
800-1-1848
44-131-458-6962 (fax)
63-2-810-0331
63-2-816-6718 (fax)
19
Appendix B...
If you have questions concerning the operation of the DC20 camera you may speak directly to a
customer support representative.
In the U.S. and Canada—call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m.
(Eastern Standard Time) Monday through Friday.
In Europe—call the Kodak European Information Centre, toll free (number associated with your
location) or UK toll line, 44-(0)-131-458-6714, between the hours of 09.00 and 17.00 hours (GMT/CET)
Monday through Friday. Fax back service available 24 hours a day.
Outside the U.S., Canada, and Europe—call the number associated with your location.
Country
Help number
Country
Help number
Argentina
Australia
Austria
Belgium
Brazil
541-808-3218
1-800-674-831
0-660-7348
44-131-458-6962 (fax)
0800-7-2247
44-131-458-6962 (fax)
0800-150000
China—
Shanghai
China—
Beijing
Denmark
Egypt
8621-64720888
8621-64726582 (fax)
8610-3471155
8610-3475641 (fax)
80-01-09-24
44-131-458-6962 (fax)
20-2-394-2205
20-2-393-1199 (fax)
18
Appendix B...
If you have questions concerning the operation of the DC20 camera you may speak directly to a
customer support representative.
In the U.S. and Canada—call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m.
(Eastern Standard Time) Monday through Friday.
In Europe—call the Kodak European Information Centre, toll free (number associated with your
location) or UK toll line, 44-(0)-131-458-6714, between the hours of 09.00 and 17.00 hours (GMT/CET)
Monday through Friday. Fax back service available 24 hours a day.
Outside the U.S., Canada, and Europe—call the number associated with your location.
Country
Help number
Country
Help number
Argentina
Australia
Austria
Belgium
Brazil
541-808-3218
1-800-674-831
0-660-7348
44-131-458-6962 (fax)
0800-7-2247
44-131-458-6962 (fax)
0800-150000
China—
Shanghai
China—
Beijing
Denmark
Egypt
8621-64720888
8621-64726582 (fax)
8610-3471155
8610-3475641 (fax)
80-01-09-24
44-131-458-6962 (fax)
20-2-394-2205
20-2-393-1199 (fax)
18
Specifications...
Appendix A...
Kodak offers automated support for digital
imaging products and services.
Product information can be faxed to you
by calling:
In the U.S.—1-800-508-1531
In Canada—1-800-295-5531
In Europe—44-131-458-6962
In the UK—44-0-131-458-6962
Image Resolution— high 493 x 373 pixels
standard 320 x 240 pixels
Color—24-bit, millions of colors
Storage—1 MB internal
Image Storage— 8 high resolution
16 standard resolution
Lens—focus free
Focus Distance—0.5 m to infinity
Exposure—automatic program
Shutter Speed—1/30 to 1/4000 sec
Aperture—f/4 to f/11
Power—one 3V lithium battery
Weight—4.2 oz. (110 g) without battery
Dimensions—1.2 x 4.0 x 2.4 in
(102 x 61 x 31 mm)
Sensitivity—equivalent to 800 to 1600 ISO
17
Specifications...
Appendix A...
Kodak offers automated support for digital
imaging products and services.
Product information can be faxed to you
by calling:
In the U.S.—1-800-508-1531
In Canada—1-800-295-5531
In Europe—44-131-458-6962
In the UK—44-0-131-458-6962
Image Resolution— high 493 x 373 pixels
standard 320 x 240 pixels
Color—24-bit, millions of colors
Storage—1 MB internal
Image Storage— 8 high resolution
16 standard resolution
Lens—focus free
Focus Distance—0.5 m to infinity
Exposure—automatic program
Shutter Speed—1/30 to 1/4000 sec
Aperture—f/4 to f/11
Power—one 3V lithium battery
Weight—4.2 oz. (110 g) without battery
Dimensions—1.2 x 4.0 x 2.4 in
(102 x 61 x 31 mm)
Sensitivity—equivalent to 800 to 1600 ISO
17
Canadian DOC Statement
DOC Class B Compliance—This digital apparatus does not exceed the Class
B limits for radio noise emissions from digital apparatus set out in the radio
interference regulations of the Canadian Department of Communications.
Observation des normes-Class B—Le présent appareil numérique n’émet
pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la Classe B prescrites dans les règlements sur le brouillage
radioélectrique édictés par le Ministère des Communications du Canada.
Regulatory Information...
FCC Compliance and Advisory
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: 1) this device may not cause harmful interference,
and 2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed or used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: 1) reorient or relocate the receiving antenna; 2) increase
the separation between the equipment and the receiver; 3) connect the
equipment to an outlet on a circuit different from that to which the receiver is
connected; 4) consult the dealer or an experienced radio/TV technician for
additional suggestions.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Where shielded interface cables have been provided with the product or
specified additional components or accessories elsewhere defined to be used
with the installation of the product, they must be used in order to ensure
compliance with FCC regulations.
16
Canadian DOC Statement
DOC Class B Compliance—This digital apparatus does not exceed the Class
B limits for radio noise emissions from digital apparatus set out in the radio
interference regulations of the Canadian Department of Communications.
Observation des normes-Class B—Le présent appareil numérique n’émet
pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la Classe B prescrites dans les règlements sur le brouillage
radioélectrique édictés par le Ministère des Communications du Canada.
Regulatory Information...
FCC Compliance and Advisory
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: 1) this device may not cause harmful interference,
and 2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed or used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: 1) reorient or relocate the receiving antenna; 2) increase
the separation between the equipment and the receiver; 3) connect the
equipment to an outlet on a circuit different from that to which the receiver is
connected; 4) consult the dealer or an experienced radio/TV technician for
additional suggestions.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Where shielded interface cables have been provided with the product or
specified additional components or accessories elsewhere defined to be used
with the installation of the product, they must be used in order to ensure
compliance with FCC regulations.
16