HiTi P720L 
user manual
manual del usuario
manual do utilizador
www.hiti.com
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HiTi P720L user manual
CONTENTS
PREFACE
Chapter 1. Important Safety Instruction
Environments   ................................................................................................. 
Handling Instruction   ....................................................................................... 
Handling Instruction - Continued from previous page   .................................... 
Handling Instruction for Consumable and Printed Output   .............................. 
Chapter 2. Installing and Set Up
Unpacking and checking the accessories   ...................................................... 
Parts Name and Function   ............................................................................... 
Connecting Power Cord   ................................................................................. 
Connecting USB Cable   .................................................................................. 
Opening the Front Cover   ................................................................................ 
Loading Ink Ribbon and chip key   ...................................................................
Loading Paper   ................................................................................................ 
Loading Paper tray   ......................................................................................... 
Transporting the Printer   ................................................................................. 
Chapter 3. Operation Panel
Operation Panel   ............................................................................................. 
LCD Display   ................................................................................................... 
User Set Up Mode   ......................................................................................... 
Chapter 4. Routine Maintenance
Cleaning of Thermal Head and Roller   ............................................................
Cleaning of Outer Cabinet   .............................................................................. 
Cleaning of Filter   ............................................................................................ 
Chapter 5. Error Handling
Error Message and Corrective Action   ............................................................ 
Failure Symptoms   .......................................................................................... 
Paper Jam   ...................................................................................................... 
Power Supply Interrupted during Printing   ...................................................... 
When the ribbon is snapped   .......................................................................... 
Chapter 6. After-sales Service
Specification .....................................................................................................
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Chapter 1. Important Safety Instruction
HiTi P720L user manual
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This manual provides detail instructions for the safety use of the printer.
Please read this manual carefully before operating the printer to ensure having proper use.
In this manual, there are notes that require special attention.
For your safety operation, Safety Notices are separated as follows;
Warning: Inappropriate handling can cause the death or serious wounds.
Caution: Inappropriate handling can cause wounds and/or physical damage to the users.
Attention: Explanation about the cause of the trouble and the environmental condition.
It is difficult to forecast all the danger in setting and use of the printer.
Therefore, warnings in this Operation Manual, in the other documents on the printer cannot cover 
all the cases.
In case of performing the operation or maintenance which is not described in this manual, all the 
concern for the safety have to be taken care of at the customer side.
Operation and the notification for the maintenance described in this manual and other documents 
are for the proper use of the printer.
In case of using the printer for the other purpose, all the concern for the safety has to be taken care 
of at the customer side.
Do not perform the operation which is prohibited in this manual and other documents.
The contents that cannot be printed due to a failure while using the use of this printer are not 
guaranteed.
Environments
To use the printer safety, please pay attention to the followings:
Caution: Do not let children to touch the printer or the cables.
                It can cause accidents or electric shock.
Caution: Do not place the printer under a humid or dusty place.
                It can cause a fire, electric shock or printer problem.
                Do not place the printer with dust, sand and high humidity such as bathing place, 
                bathroom, hot spring, or on the street.
Caution: Do not place the printer on rickety place and/or inclined place.
                Printer may fall down or tumble and it can cause serious injury.
Attention: Do not place the printer under the low temperature such as ski yard, skating rink 
                  or open-air with direct sunlight.
Warning: Do not put vase, flowerpot, and cup or anything contents water or metric items on 
                the printer. Water spilt or metallic items fall into the printer may cause the fire and 
                electric shock.
                In case the water spilt or metallic items fall into the printer, please turn off the 
                printer power immediately.
Warning: Do not block the openings of the printer. In case, the opening blocked, the heat 
                will remain inside and it can cause the fire.
Warning: Do not insert or fall the metallic or flammable items into the printer through the 
                 openings of the printer, it can cause the fire or electric shock.
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Chapter 1. Important Safety Instruction
Handling Instruction
When handling the printer, please pay attention to the followings;
HiTi P720L user manual
Warning: Lift the printer from its box and put it onto a flat and firm table or desk.
Warning: The printer alone (without paper and ribbon installed) is weighted around 27Kgs. 
                 Please handle the printer carefully to prevent personal injury and damage of the 
                 printer.
Warning: When moving the printer, hold the bottom edge of the printer.
                 It is strongly recommended to handle the printer by at least two persons during 
                 the transportation.
Warning: Please take caution when transporting the printer on the slippery floor.
Warning: Please make sure the power is off and the power cord is removed from the 
                 printer before transportation.
Warning: In the case of dropping the printer during transportation, contact Hiti dealers or 
                 service center for inspection of the printer. Using the printer with possible 
                 damage without proper inspection may cause fire or electric shock.
Warning: Do not dismantle or remodel the printer.
                Some sections of the printer contain a high voltage or become very hot. Ignoring 
                this warning may cause electric shock, fire, or burns.
Handling Instruction - Continued from previous page
Warning: Secure the power cable firmly while using.
Warning: The thermal head reaches high temperature during operation but it is normal. Do 
                 not touch the thermal head by any case. Touch the thermal head may cause 
                 personal injury or damage of the printer.
Attention: Touching the surface of the thermal head directly may cause damage to the 
                  thermal head. Hard object getting into the printer may also cause the damage to 
                  the printer mechanism. In such case, please do not use the printer while any 
                  obstacle inside the printer.
Warning: Do not attempt to service the printer beyond the instruction specified in this 
                document.  In case of irrecoverable problem, please contact Hiti dealers or 
                service center.
Warning: This product must be grounded at all time during operation, and always used with 
                 the specified power cable only or the power cable accompanying this product. 
                 If the product is used without grounding, and current leakage occurs, fire or 
                 electrical shock may occur, and may also cause interference to radio, television, 
                 and other similar electric appliances signal receiving.
                 If the proper grounding connection is not available, please contact Hiti dealers or 
                 service center.
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Chapter 1. Important Safety Instruction
Handling Instruction for Consumable and Printed Outputs
In handling the ink ribbon, paper and printed outputs, please pay attention to the followings;
HiTi P720L user manual
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Attention: Paper Handling
Use only the paper specified by Hiti.
Store the paper flat.
Store the paper in a dry and dark place to avoid direct sunlight.
                      (Temperature less than 30, Humidity: lass than 60%).
Do not touch the paper surface before printing to avoid fingerprints.
Attention: Ink Ribbon Handling
Use only the ink ribbon specified by Hiti.
Store the ink ribbon in cool place to avoid direct sunlight.
                      (Temperature less than 30, Humidity: lass than 60%)
Attention: Printed Output Handling
Store the printed outputs in a cool place to avoid direct sunlight.
Store the printed outputs away from the organic solvent/fluid such as 
                      benzene, thinner or alcohol which may change or deteriorate the 
                      colors.
Caution: When abandon the ink ribbon, please handle it as harmful industrial waste.
Caution: Please take caution while handling the paper to prevent injure to the hands or 
                paper-cut.
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Chapter 2. Installing and Set Up
HiTi P720L user manual
This chapter describes the unpacking and set up of the printer.
Before proceeding to this chapter, please make sure the Chapter 1. Important Safety Instruction is 
acknowledged carefully.
Unpacking and checking the accessories
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1. Please loosen carton holder on both sides first.
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2. Open the box and remove the box containing 
    the accessories and protection materials.
Attention: Please retain the box and packaging 
                  materials for the transportation of 
                  the printer when necessary.
3. Take out the printer by holding the bottom of 
     the printer.
Attention: The printer alone
                  (without paper and ribbon installed) 
                   is weighted around 27Kgs. 
                  Please handle the printer carefully 
                  to prevent personal injury and 
                  damage of the printer.
3. Take out the accessories from the accessory box and check the contents.
Paper Tray
Scrap Receptacle
Paper flange (green)
Paper flange (blk)
Spacer (2 pieces)
User Manual
Power Cord
USB Cable
Driver CD
Warranty Information
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Chapter 2. Installing and Set Up
Parts Name and Function
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NO.
Name
Function
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Operation Panel
Front Cover
USB Connector
Control buttons, LCD and printer status display lamps are 
located on the panel.
Open the front cover when replacing an ink ribbon or paper, 
or when performing maintenance.
To be used to connect the USB cable.
Power Connector
To be used to connect the power cord.
Power Switch
This switch turns on/off the power of the printer. When the “|” 
marked side of the switch is pressed, the power is turned on.
When the “○” marked side of the switch is pressed, the power
 is turned off.
 Once the printer is turned off, wait at least 3
seconds before turning it on again.
Paper Setting Lamp
When setting the paper, insert the paper until the lamp is lit.  
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Chapter 2. Installing and Set Up
Connecting the Power Cord
Connect the power cord according to the safety instructions below.
HiTi P720L user manual
1. Connect the printer power cord to the back of 
    the P720L and then plug the power cord into a 
    power outlet.
Warning: Make sure to turn off the power of the printer before inserting the power cord.
Warning: Make sure to insert the power cord correctly. Incorrect insertion may cause the 
                 fire or the printer problem.
Warning: Do not insert or remove the power cord with wet hands.
                 It may cause the electric leakage.
Warning: Do not damage or make any modification to the power cord. Misusing, such as 
                 putting the heavy items on the power cord, giving a strong pull to the power cord 
                 and twist the power cord may cause the fire and electric shock.
Warning: When moving the printer, make sure to turn off the power of the printer, remove 
                 the power cord in order to have no connection with other devices. Otherwise, the 
                 power cord might be damaged and it can cause the fire and electric shock.
                 Also there is a possibility to fall down caught by the cord.
Warning: For the safety consideration, please remove the power cord from the printer if the 
                 printer is not to be used for long time.
Warning: Please avoid “piled up” connection which may cause the fire and electric shock.
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