Contents
Welcome
Your HP TouchPad
What’s in the box?
Hardware
Print material
Where can I learn more?
Basics
Get to know your device
Front view
Touchscreen
Icons in the title bar
Top view
Charge the battery
Maximizing battery life
Set up your device
What is an HP webOS Account?
Turn your device on/off
Why the screen goes dark
Turn the screen on/off
Turn wireless services off (airplane mode)
Turn wireless services on
Shut down your device
Use gestures: Tap, swipe, drag, flick, pinch
Tap
Swipe
Drag
Flick
Pinch (zoom gestures)
Scroll gestures
Text selection gestures
Update the HP webOS operating system
Respond to a system software notification
Manually check for system updates
Just Type
Just Type overview
Look up a contact
Find information in an application on your device
Search the web
Create a new item such as a message, calendar event, or memo
Open an application
Use application keywords
Repeat a recent search
Customize Just Type
Work with applications
Open applications
Open an application using Just Type
Open an application in the Launcher
Open an application in Quick Launch
Resize panels/display or hide levels in an app
Use the menus
Use the application menu
Use the system menu
Enter and save information
Use the onscreen keyboard
Enter uppercase letters
Enter symbols and alternate characters
Enter passwords
Symbols and accented characters
Enter information in a field
Work with the Text Assist feature
Customize Text Assist settings
Add your own words and shortcuts
Cut, copy, and paste information
Select items in a list
Save information
Close an application or application screen
Delete an application
Manage applications in Card view
Work with stacked cards
Move among cards and stacks
Stack cards
Change card order or unstack cards
Customize the app display in the Launcher and Quick Launch
Reorder Launcher icons
Line up your favorite applications in Quick Launch
Reorder Quick Launch icons
Manage online accounts
Use the Accounts application to set up an online account
Use the Accounts application to edit or delete an online account
Create a Skype account in Accounts
Sign in to a Skype account in Accounts
View and work with notifications
Create and work with favorites
Copy files and sync your personal data
Copy files between your device and your computer
Copy files and folders using USB Drive mode
Delete files and folders using USB Drive mode
Sync your device with HP Play on your computer
Copy music, photos, and videos using third-party software
Overview: Get your personal data onto your device
Transfer data from an existing HP webOS Account
Get data from an online account in the cloud
Sync your desktop organizer and your device
Sync directly with your desktop organizer
Sync your desktop organizer to Google, and Google to your device
Export data from a desktop organizer on your computer
Email, text, multimedia, and instant messaging
Email
How do I send and receive email on my device?
Merged inboxes in Email
Set up email
Set up email: Microsoft Exchange and Lotus Notes
Set up email when automatic setup fails
Enter advanced account settings
Turn new email notifications on/off
Change account login settings
Rename an account
Delete an email account
Work with panels in Email
Create and send an email message
Add attachments to a message
Save a message as a draft
Receive and read email messages
Print an email
Open email attachments
Save attachments
Save an inline image
Add a contact from an email message
View and edit a contact from an email message
Search for an email message
Reply to a message
Forward a message
Show or hide message recipients
Copy messages
Move a message to another folder
Mark a message as read or unread
Mark all messages in a folder as read
Flag or unflag a message
Delete a message
Add a signature to outgoing messages
Show or hide folders in the Accounts List panel
Add an email folder as a favorite
Set email preferences
Reply to meeting invitations
Send email messages from within another application
Messaging: All messages in one application
What kinds of messages can I send and receive?
Work with conversations
Switch between Conversations, Buddies, and Favorites lists
Switch between messaging accounts in a conversation
Search for conversations or buddies
Add a favorite
Use emoticons in a message
Forward a message
Copy messages
Customize messaging notifications
Resend a failed message
Delete a message
Delete a conversation
Messaging: Instant messaging
Set up an instant messaging (IM) account
Create a Skype account in Messaging
Sign in to an IM account
Sign out of an IM account
Send and receive IM messages
Add a buddy
Receive a buddy request
Block a message sender
Delete a buddy
Change your online status
Change your custom message
Change your IM account username and password
Delete an IM account
Messaging: Text messaging
Connect your device to a webOS smartphone
Create and send a text message
Receive and view text messages
Add a contact from a text message
View a contact’s information from a message
Photos, videos, and music
Photos & Videos
Use Photos & Videos for the first time
Work with panels in Photos & Videos
Look at pictures
Watch a video
Use video playback controls
Organize your pictures and videos into albums
Create an album
Copy pictures or videos to an album
Look at pictures in a slideshow
Print pictures
Add a comment to a picture or video in an online account
Set up an online pictures or videos account on your device
Delete an online pictures or videos account
Delete pictures or videos
HP Movie Store
Install HP Movie Store
YouTube
Watch a YouTube video
Music
Get music onto your device
Show/hide the Library or Playlist lists
Listen to music
Use music playback controls
Create a playlist
Add music to a playlist
Sort all songs or a playlist
Edit a playlist name
Delete songs from a playlist
Search Songs, Artists, Albums, Genres, or playlists
Delete a playlist
Delete a song from your device
Use HP Play to sync music from your computer to your device
Install HP Play
Set up HP Play to sync with your device
Manually sync music from HP Play to your device
Web
Web
Go to a website
Search the web
Navigate a web page
Open another browser
Print a web page
Use Flash content
Add a web page to the Launcher
Create a bookmark
Open a bookmarked page
Edit or delete a bookmark
Return to previously viewed web pages
Use links on a web page
Work with images on a web page
Download files from the web
Add a web search engine
Customize web browser settings
Maps
Search for a location
Get directions
Work with saved locations
Work with locations you viewed recently
View your current location
Move around and zoom in/out on a map
Customize the map view
Contacts, Calendar, and other personal information
Contacts
How do I add names and other info into Contacts?
Linked contacts
Use Contacts for the first time
Set up an online account in Contacts
Create a Skype account in Contacts
Create a contact
Find a contact
View, edit, or delete contact information
Add or change a contact photo
Create a favorite
Remove a contact from favorites
Call or chat with a Skype contact
Link a contact
Unlink a contact
Get in touch with a contact
Delete a contact
Customize Contacts
Manually synchronize Contacts with your online accounts
Delete an online account from Contacts
Receive vCards
Calendar
How do I get events into Calendar?
Layered calendars
Use Calendar for the first time
Set up an online account in Calendar
Create an event
Enter the event location
Invite others to an event
Contact meeting invitees
Schedule a repeating event
Add an alarm to an event
Customize event notification sounds
Add a note to an event
Create an all-day (untimed) event
Change the Calendar display
Move around in Calendar
Quickly glimpse your schedule
Delete an event
Respond to an event reminder
View meeting participants
Customize Calendar
Manually synchronize Calendar with your online accounts
Delete an online account from Calendar
Memos
Create a memo
Find a memo
Edit a memo
Change the color of a memo
Delete a memo
Email a memo
Facebook Tablet
Install Facebook Tablet
Documents and eBooks
Quickoffice
Set up Quickoffice to access files from an online account
Open a file
Change the display size
Send a file as an attachment to an email message
Print a Word document or PowerPoint presentation
Scroll rows or columns in a spreadsheet
Switch among sheets in a spreadsheet
Resize rows and columns in a spreadsheet
Switch among slides in a PowerPoint® slideshow
Edit or delete an online account in Quickoffice
Adobe Reader
Set up Adobe Reader to access files from an online account
Open a file
Move around in a file
Change the text display size
Send a file as an attachment to an email message
Print a PDF file
Edit or delete an online account in Adobe Reader
Amazon Kindle
Phone & Video Calls
How can I make and receive calls with my HP TouchPad?
Use Skype voice and video calling
What kinds of calls can I make and receive with Skype?
Create a Skype account in Phone & Video Calls
Sign in to a Skype account in Phone & Video Calls
Make a Skype-to-Skype video or audio call
Use Skype to dial a phone number
Answer a Skype call
Silence the ringer on an incoming Skype call
Ignore an incoming Skype call
Manage a Skype-to-Skype video call
Manage a Skype-to-Skype voice call
Use another application while on a Skype call
Make a second Skype voice call
Answer a second Skype voice call (call waiting)
Switch between two Skype voice calls
Make a conference call from multiple Skype voice calls
End a Skype call
Set Skype calling preferences
Edit or delete a Skype account
Use your HP TouchPad with a connected HP webOS smartphone
Connect your device to a webOS smartphone in the Phone & Video Calls application
Dial by contact name using Just Type
Dial using the onscreen dial pad
Dial a favorite
Dial by contact name in the Phone & Video Calls application
Redial the last number dialed
Dial from another application
Answer an incoming call through a connected smartphone
Silence the ringer on an incoming call through a connected smartphone
Ignore a call through a connected smartphone
Manage a call through a connected smartphone
Use another application while on a call through a connected smartphone
End a call through a connected smartphone
Listen to voicemail messages
View your call history
Work with favorites
Create a favorite in Phone & Video Calls
View favorite details
Add a phone number to a favorite
Set or change the default number for a favorite
Remove a contact from the favorites list
Save a phone number to Contacts
Use a phone headset
Use a wired headset
Set up and use a Bluetooth® hands-free device
Customize Phone & Video Calls settings
Use dialing shortcuts
Set your dialing method
Select the smartphone to use for calls and text messages
HP webOS App Catalog and Software Manager
Browse applications in HP webOS App Catalog
Download a free application
Buy an application
Buy an application using your billing account or by entering a promo code
Buy an application directly from a promo code link
Reinstall a deleted application
Set up a billing account
Set billing account preferences
Update or delete a billing account
Manage applications with Software Manager
Update a downloaded application from a notification
Manually check for application updates
Preferences
Backup
What is an HP webOS Account?
What information is backed up?
Manually back up information to your HP webOS Account
Erase HP webOS Account information from the server
Remotely erase HP webOS Account information from your device
Update your HP webOS Account settings
Date & Time
Device Info
View system information
Rename your device
Restart your device
Erase data and reset your device
About the full erase options
Run Automated Diagnostics
Run Interactive Diagnostics
Run a custom application
Change default applications
Use Certificate Manager
Install a certificate from USB drive storage
Install a certificate from an email attachment
View certificate details
Delete a certificate
Exhibition
Start Exhibition
Exit Exhibition
Use Exhibition
Use your device as a clock
View a picture slideshow
View your day’s agenda
Customize Exhibition settings
Regional Settings
Change the display language
Set up and switch among multiple onscreen keyboard layouts and languages
Select a default country code for phone numbers
Change the display formats
Screen & Lock
Turn auto dim on/off
Adjust the screen brightness
Set the interval for turning the screen off automatically
Change your wallpaper
Turn advanced gestures on/off
Set options for unlocking the screen
Change your Secure Unlock password
Get notifications when the screen is locked
Turn blink notifications on/off
Sounds & Ringtones
Set sound options
Set your device to vibrate
Turn Beats Audio on/off
Add ringtones to your device
Select a file from the ringtones folder as a ringtone
Select a song as a ringtone
Copy a ringtone to your device
Wireless connections
Wi-Fi
What is a Wi-Fi connection?
Are there different kinds of Wi-Fi networks?
Turn Wi-Fi on/off
Connect to a new open network
Connect to a new secure network
Connect to a previously used network
Connect to a captive portal
Disconnect from a network
Put Wi-Fi to sleep when the screen is off
Customize connection settings
Print Manager
Add a printer
Cancel printing
Remove a printer
VPN
What is VPN?
Add a VPNC VPN profile
Add a Cisco AnyConnect VPN profile
Connect to a profile
View statistics for a connected profile
Disconnect from a profile
Edit a profile
Delete a profile
Location Services
Manage location information passed to websites
Manage location information passed to applications
Turn Google Services on/off
Bluetooth® wireless technology
What is Bluetooth® wireless technology?
Turn the Bluetooth feature on/off
Make a pairing request to another device
Connect with a paired device
Manage webOS smartphone connection preferences
Disconnect from a device
Delete a device
Rename a device
Touch to Share
What is Touch to Share?
Pair with an HP webOS smartphone using Touch to Share
Share a web page using Touch to Share
Disconnect a Touch to Share connection
Delete a Touch to Share connection
Troubleshooting
5Ts: Ways to get your HP TouchPad working again
Introduction
T1. Throw all open applications off the top of the screen
T2. Turn your device completely off and on
T3.Trigger a restart
T4. Top off the battery
T5. Tether your device to your computer and reinstall webOS
HP webOS Account
Creating your HP webOS Account: Is your device ready for setup?
Creating your HP webOS Account: Are you trying to use an account from another webOS device?
Creating your HP webOS Account: Are you having trouble creating a new account?
Creating your HP webOS Account: Unable to complete? Try this
Having trouble logging in to your HP webOS Account?
Battery
The battery drains quickly
The battery doesn’t charge or doesn’t hold a charge
I need to replace the battery
Screen and performance
The screen appears blank
An application is not responding to taps
Applications are running slowly
There are small icons at the top of the screen
Synchronization
I don’t want to sync calendar or contact information with my online account—just email
I want to sync with Outlook or Palm Desktop by ACCESS software on my computer
I have an Exchange account at work, but my data is not being downloaded to my device
I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server
A notification tells me that ActiveSync encountered a problem on the server
A notification tells me that there is not enough free memory to synchronize
A notification tells me that the server could not be reached
A notification tells me that ActiveSync encountered a problem with [item type] [item name]
Email
I have problems using my account
I have problems sending and receiving email
I have problems sending email (IMAP and POP accounts)
I can send but not receive email (IMAP accounts)
After I receive messages, older messages disappear from my Inbox
I have trouble sending or receiving attachments
Messaging
I can’t send or receive text messages
I can’t send or receive multimedia messages
I can’t set up an instant messaging (IM) account
I can’t send or receive instant messages
Wi-Fi
I can’t make a Wi-Fi connection from my home network
I can’t make a Wi-Fi connection from a public or corporate network
I am trying to connect my device to my Wi-Fi network and need to find the device’s MAC address
Web
I can’t access a web page
An image or map is too small on my screen
A secure site refuses to permit a transaction
Calendar and Contacts
I haven’t entered any contacts or calendar events on my device, but when I open those apps, I see entries
My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate
Some of my contact information is missing
My contact data is in the wrong field
I have duplicate contacts
I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results
I can’t synchronize Calendar events
Some of my calendar information is missing
My calendar data is in the wrong field
I have duplicate calendar events
Calendar notifications are not working
Photos & Videos, and Music
I can’t upload my picture
I can’t send or upload my video
Videos have poor quality during playback
Print Manager
I can’t print from my HP printer
HP webOS App Catalog
I can’t find the app I want to download
I am having trouble purchasing an app
I’m having trouble downloading an application through HP webOS App Catalog
I’m having trouble installing an app from HP webOS App Catalog
I want to install an app on my device from a source other than HP webOS App Catalog
Using your HP TouchPad with an HP webOS smartphone
The person on the other end of the line hears an echo
I hear my own voice echo
My voice is too quiet on the other end
My device doesn’t ring
My device doesn’t vibrate
Transferring information to and from your computer
When I connect my device to my computer, I don’t get the prompt to put the device in USB Drive mode
I copied files from my computer, but I can’t see or play them on my device
When I open the folder representing my device on my computer, I see subfolders. Do I need to move my files into these folders?
I want to transfer files from my device to my computer, but the screen is cracked or doesn’t respond to taps, so I can’t access USB Drive mode
Backing up and restoring data
I need to reset my device but don’t understand the difference among the erase options
How do I get my data back after a full or partial erase?
I want to do a full erase, but the screen is cracked or doesn’t respond to taps
My bookmarks were restored, but the thumbnail icon is not displaying
System Updates
I dismissed a system update notification, and now I don’t know how to get the update on my device
My device froze while I was downloading or installing a system update
Hands-free devices
I can’t make or receive calls using a Bluetooth® hands-free device
I lost the connection between my device and my Bluetooth headset
I hear static or interference when using my hands-free device
Some features of my hands-free device don’t work with my HP TouchPad
Making room on your device
Terms
Online accounts available for webOS devices
Specifications
Important safety and legal information
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