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QMSmagicolor330 Print System Operation
Contents
Introduction
Introduction
About This Manual
Typographic Conventions
Everyday Operations
Introduction
Using Media Cassettes
Avoiding Unsuitable Media
Paper
Other Media
Preparing Paper
Loading the Universal Media Cassette
Using Letterhead and Memo Media fromthe Universal Media Cassette
Installing an Oversized or Transparency/Label Cassette
Using the Multipurpose Tray
Loading Media in the Multipurpose Tray
Using Letterhead and Memo Media fromtheMultipurpose Tray
Using Media Other Than Paper
Using Transparencies (OHP)
Loading and Printing Transparencies intheMedia Cassette
Loading and Printing Transparencies intheMultipurpose Tray
Using Envelopes in the Multipurpose Tray
Loading and Printing Envelopes in the Multipurpose Tray
Using Labels
Loading and Printing Labels
Using Postcards
Loading and Printing Postcards
Using Toner Cartridges
Toner Cartridge Life
Toner Cartridge Storage
Replacing a Toner Cartridge
Overview
Advanced Printing Features
Introduction
High-Resolution Printing
How Much Memory Do You Need?
Minimum System Memory Requirements
Setting the Default Resolution
High-Duty Printing
Cassette Chaining
Enabling/Disabling Cassette Chaining
Using the Configuration Menu
Collating Output
Enabling/Disabling Collation
Using the Configuration Menu
Working with Chunk Collation
Chunk Collation
Improving Collation Performance
2-Sided Printing
Printing on Standard and Custom Media Sizes
Working with Status Pages
Identifying a Status Page Type
Standard—
Advanced
Printing a Status Page
Cancelling/Ending Print Jobs
Cancelling a Print Job
Cancelling all Print Jobs
Ending a Print Job
Color Printing
Introduction
Color Management and Control
QMS QCOLOR Technology
QMS QCOLOR Automatic Color Correction
The RGB Source Choices
Simulation Choices
Color Matching with PostScript Level 2
Built-in Color Rendering Dictionaries
Host-Based Color Matching
PANTONE® Color Matching Tables
Color Calibration
Colorific
QMS ColorDepth Screening Technology
Printer Drivers
Accessing Color Matching for Windows 95/98
Automatic Color Control
Custom
Color Model
RGB Source
Simulation
Use CRD Color Matching
CRD Color Space
Quick/Custom Configuration
Accessing Color Matching for Microsoft Windows NT 4.0
Color Model
Color Rendering Dictionaries
ICC Color Matching
ICC RGB Source
Simulation
Procedure for Creating and Saving a Custom Color Configuration for Microsoft NT 4.0
Accessing Color Matching for Microsoft Windows 3.1
Procedure for Creating and Saving a Custom Color Configuration for Microsoft 3.1
Accessing Color Matching for Macintosh
ColorSync Color Matching
Printer-Resident ICC Color Matching
Postscript Level 2 Color Matching
Downloading Custom Profiles
Printer Care
Introduction
Handling the Printer
Cleaning the Printer
Guidelines for Cleaning Inside the Printer
Cleaning the Paper Exit Rollers
Cleaning the OPC Drum Cartridge
Cleaning the Outside of The Printer
Maintenance Schedule
Replacing the Fuser Oil Roller
Storage
Replacing the OPC Drum Cartridge
Replacing the Waste Toner Box
CrownView Printer Web Page
Introduction
Setting up the Printer Web Page
Assigning a Printer Name
Setting Up Your Browser Software
For Netscape
For Internet Explorer
Printer Home Page
Home
Operator Control
General Settings
Printer Setting
Communication Settings and Input Buffer Sizes
Paper Sources
Options
Current Memory Configuration
Hard Disk Status
Timeouts
Printer Jobs
Consumable Status
Accounting
Statistics
System Support Page
QMS, Inc. Page
Online Help Page
Web Page Help System
Media Jams
Introduction
Automatic Jam Recovery
Preventing Media Jams
Understanding the Media Path
Understanding Media Jam Status Messages
Removing Media Jams
Clearing Media Jams
Registration Jams
Fuser Jams
Exit Jams
Registration Jams
1 Jam in the Media Cassettes
2 Jam in the Multipurpose Tray
3 Jam at the Right Side (Top)
4 Jam at the Right Side (Bottom)
Fuser Jams
5 Jam at the Left Side (Bottom)
Exit Jams
6 Jam at the Left Side (Top)
Troubleshooting Printer Problems
Introduction
Status and Service Messages
Status Messages
Service Messages
Color Matching Method Errors
HP-GL Error Codes and PCL Error Codes
Testing PC-Printer Communication
Creating the Test File
Sending the Test File
Parallel Communication
Serial Communication
Changing Serial Port Settings
Verifying the Serial Setting Changes
Testing Macintosh-Printer Communication
Testing Macintosh Communication
Printer Problem Checklist
OPC Drum Problems
Control Panel Problems
Data Indicator Stays Lit
No Advanced Status Page’
No Startup Page
Paper Jam Message Stays On
Printer Resets
PostScript Errors
Windows Driver Problems
Printer Description Files
CrownNet Problems
Output Problems
1200x1200 dpi Printing Unavailable
Blank Pages
Not All Pages Print
Kanji Option Kit Problems
Can't Download Kanji Fonts
Can't Access Kanji Fonts
Can't Access the Kanji File Through Your Application
Print Quality Problems
Image Defects
General
Specific Print Quality Problems
Blank Pages
Colored Bands
Irregular Print, Partial Blanks, Creased Paper
Poor Color Matching
Print Image Is Slanted
Printout Too Light
Repeating Defects
Solid Color/Black Image
Stray Black Dots or White Dots (Dropouts)
Toner Smudges
Uneven Print Density
Toner Smears When Rubbed
Vertical Blanks
Vertical Streaking
Media Transport Problems
Unusual Sounds
Placing a Service Call
Repacking the Printer
Introduction
Important Repackaging Information
What’s Involved?
Turn off the Power and Remove All Cables
Remove the Media
Remove the Media Trays
Remove the Toner Cartridges
Reset the Antirotation Spacer
Change the Waste Toner Box
Prepare the Fuser Unit
Remove the Large-Capacity Input Feeder (LCIF)
Repack the Printer
QMS Customer Support
Sources of Support
Your QMS Vendor
Your Application Vendor
Q-FAX
CompuServe
Internet
QMS Customer Response Center (CRC)
QMS World-wide Offices
Configuration Menu
Introduction
Menu Chart Conventions
Administration Menu
Administration/Communications/Resident NIC/CrownNet Menu
Common Menu
EtherTalk Menu
LAN Manager Menu
NetWare Menu
TCP/IP Menu
Installation Menu
Operator Control Menu
Index
® ®
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, magicolor 330, Crown, CrownAdmin, CrownCopy, CrownNet, the QMS logo, and the Crown seal are registered trademarks of QMS, Inc., and ColorDepth, CrownView, ImageServer, Multi-Res, PS Executive Series, QCOLOR, and QFORM are trademarks of QMS, Inc. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, “PostScript Level 2” is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a QMS-developed emulation that is compatible with Adobe's PostScript Level 2 language. Adobe, Acrobat, the Acrobat logo, Adobe PageMaker/Adobe Systems Incorporated. 3Com, 3+Open/3Com Corporation. Aldus, Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. VINES/Banyan. Centronics/Centronics. Color Solutions, ColorBlind/Color Solutions. DEC, DECnet, LN03, LN03 Plus, VMS/Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. CompuServe /H & R Block. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM, OS/2, Token-Ring/ International Business Machines Corporation. Intel/Intel Corporation. Iomega, Jaz, Zip/Iomega. FreeHand/Macromedia, Microsoft, MS-DOS/Microsoft Corporation. NEC, VR4300/NEC. Novell and NetWare/Novell, Inc. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc. UNIX/UNIX Systems Laboratories. SIMM/Wang Laboratories. Ethernet/Xerox. Color Encore/Southwest Software. Colorific/Sonnetech. PANTONE Colors generated by the QMS magicolor 330 are four-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc. ® Pantone, Inc., 1998 All other trademarks are the property of their respective owners. The digitally encoded software included with your QMS magicolor 330 Print System is Copyrighted © 1998 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc. This manual is Copyrighted © 1998 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc.
Introduction ..................................................................................1-2 About This Manual .......................................................................1-2 Typographic Conventions 1-4 Introduction ..................................................................................2-2 Using Media Cassettes ................................................................2-2 Avoiding Unsuitable Media 2-2 Preparing Paper 2-3 Loading the Universal Media Cassette 2-4 Using Letterhead and Memo Media from the Universal Media Cassette 2-6 Installing an Oversized or Transparency/Label Cassette 2-6
Using the Multipurpose Tray ...................................................... 2-8 Loading Media in the Multipurpose Tray 2-8 Using Letterhead and Memo Media from the Multipurpose Tray 2-11 Using Media Other Than Paper ................................................ 2-11 Using Transparencies (OHP) 2-12 Using Envelopes in the Multipurpose Tray 2-14 Using Labels 2-16 Using Postcards 2-17 Using Toner Cartridges ............................................................. 2-18 Toner Cartridge Life 2-18 Toner Cartridge Storage 2-18 Replacing a Toner Cartridge .................................................... 2-19 Overview 2-19 Introduction .................................................................................. 3-2 High-Resolution Printing ............................................................ 3-2 How Much Memory Do You Need? 3-3 Setting the Default Resolution 3-3 High-Duty Printing ....................................................................... 3-4 Cassette Chaining ....................................................................... 3-5 Enabling/Disabling Cassette Chaining 3-5 Collating Output ......................................................................... 3-6 Enabling/Disabling Collation 3-7 Working with Chunk Collation 3-7 Improving Collation Performance 3-8 2-Sided Printing ........................................................................... 3-9 Printing on Standard and Custom Media Sizes ...................... 3-10 Working with Status Pages ..................................................... 3-11 Identifying a Status Page Type 3-11 Printing a Status Page 3-12
Cancelling/Ending Print Jobs ...................................................3-12 Cancelling a Print Job 3-13 Cancelling all Print Jobs 3-13 Ending a Print Job 3-13 Introduction ..................................................................................4-2 Color Management and Control 4-2 QMS QCOLOR Technology .........................................................4-2 QMS QCOLOR Automatic Color Correction 4-3 Color Matching with PostScript Level 2 4-6 Host-Based Color Matching 4-7 PANTONE® Color Matching Tables 4-8 Color Calibration 4-9 Colorific 4-10 QMS ColorDepth Screening Technology 4-10 Printer Drivers ............................................................................4-11 Accessing Color Matching for Windows 95/98 4-11 Accessing Color Matching for Microsoft Windows NT 4.0 4-15 Accessing Color Matching for Microsoft Windows 3.1 4-17 Accessing Color Matching for Macintosh 4-19 Downloading Custom Profiles ..................................................4-24 Introduction ..................................................................................5-2 Handling the Printer .....................................................................5-2 Cleaning the Printer .....................................................................5-3 Guidelines for Cleaning Inside the Printer 5-4 Cleaning the Paper Exit Rollers 5-4 Cleaning the OPC Drum Cartridge 5-5 Cleaning the Outside of The Printer 5-7 Maintenance Schedule ................................................................5-9 Replacing the Fuser Oil Roller .................................................5-10 Storage 5-13
Replacing the OPC Drum Cartridge ........................................ 5-14 Replacing the Waste Toner Box .............................................. 5-16 !" Introduction .................................................................................. 6-2 Setting up the Printer Web Page ................................................ 6-2 Assigning a Printer Name 6-3 Setting Up Your Browser Software 6-3 Printer Home Page ...................................................................... 6-8 Home 6-10 Operator Control 6-10 General Settings 6-12 Printer Jobs 6-20 Consumable Status 6-22 Accounting 6-24 Statistics 6-25 System Support Page 6-27 QMS, Inc. Page 6-30 Online Help Page 6-31 # $%& Introduction .................................................................................. 7-2 Automatic Jam Recovery ............................................................ 7-2 Preventing Media Jams .............................................................. 7-2 Understanding the Media Path ................................................... 7-3 Understanding Media Jam Status Messages ............................ 7-4 Removing Media Jams ................................................................ 7-4 Clearing Media Jams 7-5 Registration Jams 7-6 Fuser Jams 7-10 Exit Jams 7-11
’ (") "& Introduction ..................................................................................8-3 Status and Service Messages .....................................................8-3 Status Messages 8-3 Service Messages 8-13 Color Matching Method Errors .................................................8-14 HP-GL Error Codes and PCL Error Codes ...............................8-18 Testing PC-Printer Communication ........................................8-19 Creating the Test File 8-19 Sending the Test File 8-19 Testing Macintosh-Printer Communication .............................8-23 Testing Macintosh Communication 8-23 Printer Problem Checklist ........................................................8-24 OPC Drum Problems ..................................................................8-27 Control Panel Problems ............................................................8-28 Data Indicator Stays Lit 8-28 No Advanced Status Page’ 8-28 No Startup Page 8-28 Paper Jam Message Stays On 8-29 Printer Resets 8-29 PostScript Errors 8-29 Windows Driver Problems .........................................................8-30 Printer Description Files 8-30 CrownNet Problems ...................................................................8-30 Output Problems ........................................................................8-31 1200x1200 dpi Printing Unavailable 8-31 Blank Pages 8-32 Not All Pages Print 8-32 Kanji Option Kit Problems .........................................................8-32 Can't Download Kanji Fonts 8-32 Can't Access Kanji Fonts 8-33 Can't Access the Kanji File Through Your Application 8-34
Print Quality Problems ............................................................. 8-34 Image Defects 8-35 General 8-35 Specific Print Quality Problems 8-36 Media Transport Problems ....................................................... 8-43 Unusual Sounds ........................................................................ 8-44 Placing a Service Call .............................................................. 8-44 * + ,) Introduction .................................................................................. 9-2 Important Repackaging Information 9-2 What’s Involved? 9-2 Turn off the Power and Remove All Cables .............................. 9-3 Remove the Media ....................................................................... 9-3 Remove the Media Trays ............................................................ 9-4 Remove the Toner Cartridges ................................................... 9-6 Reset the Antirotation Spacer ................................................... 9-6 Change the Waste Toner Box .................................................... 9-7 Prepare the Fuser Unit ............................................................... 9-7 Remove the Large-Capacity Input Feeder (LCIF) ..................... 9-9 Repack the Printer ..................................................................... 9-10 -$.&. Sources of Support .....................................................................A-2 Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 CompuServe A-3 Internet A-3 QMS Customer Response Center (CRC) A-4
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