User Guide
BlackBerry 8820 Smartphone
SWDT163171-163171-0403091105-001
Contents
BlackBerry basics ................................................................................................................................................................................................................................ 11
Switch applications ........................................................................................................................................................................................................................................ 11
Assign an application to a Convenience key .............................................................................................................................................................................................. 11
Set owner information ................................................................................................................................................................................................................................... 11
Turn on standby mode ................................................................................................................................................................................................................................... 11
About links ....................................................................................................................................................................................................................................................... 11
Create a link for a PIN ................................................................................................................................................................................................................................... 12
Expand a folder .............................................................................................................................................................................................................................................. 12
Collapse a folder ............................................................................................................................................................................................................................................ 12
BlackBerry basics shortcuts ......................................................................................................................................................................................................................... 12
No application opens when I press a Convenience key .......................................................................................................................................................................... 12
Shortcuts .............................................................................................................................................................................................................................................. 13
BlackBerry basics shortcuts ......................................................................................................................................................................................................................... 12
Phone shortcuts ............................................................................................................................................................................................................................................. 13
Message shortcuts ......................................................................................................................................................................................................................................... 13
Typing shortcuts ............................................................................................................................................................................................................................................ 14
Search shortcuts ............................................................................................................................................................................................................................................ 15
Attachment shortcuts ................................................................................................................................................................................................................................... 15
Browser shortcuts .......................................................................................................................................................................................................................................... 16
Media shortcuts ............................................................................................................................................................................................................................................. 16
Maps shortcuts ............................................................................................................................................................................................................................................... 17
Calendar shortcuts ........................................................................................................................................................................................................................................ 17
Phone .................................................................................................................................................................................................................................................... 19
Phone basics .................................................................................................................................................................................................................................................. 19
Emergency calls ............................................................................................................................................................................................................................................. 21
Volume ............................................................................................................................................................................................................................................................. 21
Voice dialing .................................................................................................................................................................................................................................................. 22
Voice mail ....................................................................................................................................................................................................................................................... 24
Speed dial ...................................................................................................................................................................................................................................................... 24
Conference calls ............................................................................................................................................................................................................................................ 25
Caller ID ......................................................................................................................................................................................................................................................... 26
Call logs .......................................................................................................................................................................................................................................................... 27
Call waiting .................................................................................................................................................................................................................................................... 28
Call forwarding ............................................................................................................................................................................................................................................. 29
Call blocking ................................................................................................................................................................................................................................................... 31
Fixed dialing .................................................................................................................................................................................................................................................. 32
Smart dialing ................................................................................................................................................................................................................................................. 33
TTY support .................................................................................................................................................................................................................................................... 34
Multiple phone numbers .............................................................................................................................................................................................................................. 35
Phone options ................................................................................................................................................................................................................................................ 35
Phone shortcuts ............................................................................................................................................................................................................................................. 13
Phone troubleshooting ................................................................................................................................................................................................................................. 37
Voice dialing ....................................................................................................................................................................................................................................... 22
Make a call using a voice command .......................................................................................................................................................................................................... 22
Dial an extension using a voice command ................................................................................................................................................................................................ 22
Use a headset ................................................................................................................................................................................................................................................. 21
Check your phone number using a voice command ................................................................................................................................................................................ 22
Check the wireless coverage level using a voice command ................................................................................................................................................................... 39
Check the battery power level using a voice command ......................................................................................................................................................................... 40
Set the voice dialing language ................................................................................................................................................................................................................... 22
Turn off choice lists for voice commands .................................................................................................................................................................................................. 23
Set the matching sensitivity level for voice commands .......................................................................................................................................................................... 23
Turn off voice prompts ................................................................................................................................................................................................................................. 23
Set playback options for voice dialing ....................................................................................................................................................................................................... 23
Improve voice recognition of numbers ...................................................................................................................................................................................................... 23
Voice dialing troubleshooting ..................................................................................................................................................................................................................... 41
Email messages .................................................................................................................................................................................................................................. 43
Email message basics ................................................................................................................................................................................................................................... 43
Email message folders ................................................................................................................................................................................................................................. 46
Sent messages .............................................................................................................................................................................................................................................. 46
Email message filters ................................................................................................................................................................................................................................... 48
Email message forwarding ........................................................................................................................................................................................................................... 51
Message options ........................................................................................................................................................................................................................................... 52
Message list options ..................................................................................................................................................................................................................................... 54
Message shortcuts ......................................................................................................................................................................................................................................... 13
Message troubleshooting ............................................................................................................................................................................................................................ 57
PIN messages ...................................................................................................................................................................................................................................... 61
PIN message basics ...................................................................................................................................................................................................................................... 61
Sent messages .............................................................................................................................................................................................................................................. 46
Message list options ..................................................................................................................................................................................................................................... 54
Message shortcuts ......................................................................................................................................................................................................................................... 13
Message troubleshooting ............................................................................................................................................................................................................................ 57
SMS text messages ............................................................................................................................................................................................................................. 71
SMS text message basics .............................................................................................................................................................................................................................. 71
Sent messages .............................................................................................................................................................................................................................................. 46
Cell broadcasting .......................................................................................................................................................................................................................................... 74
Message options ........................................................................................................................................................................................................................................... 52
Message list options ..................................................................................................................................................................................................................................... 54
Message shortcuts ......................................................................................................................................................................................................................................... 13
Message troubleshooting ............................................................................................................................................................................................................................ 57
MMS messages ................................................................................................................................................................................................................................... 83
MMS message basics ................................................................................................................................................................................................................................... 83
MMS message attachments ........................................................................................................................................................................................................................ 86
Message options ........................................................................................................................................................................................................................................... 52
Message list options ..................................................................................................................................................................................................................................... 54
Message shortcuts ......................................................................................................................................................................................................................................... 13
Message troubleshooting ............................................................................................................................................................................................................................ 57
Typing .................................................................................................................................................................................................................................................. 95
Typing basics ................................................................................................................................................................................................................................................. 95
Typing input methods .................................................................................................................................................................................................................................. 97
Spelling checker ........................................................................................................................................................................................................................................... 99
Word list ........................................................................................................................................................................................................................................................ 100
AutoText ........................................................................................................................................................................................................................................................ 102
Typing shortcuts ............................................................................................................................................................................................................................................ 14
Typing troubleshooting .............................................................................................................................................................................................................................. 104
Search ................................................................................................................................................................................................................................................ 105
About search ................................................................................................................................................................................................................................................ 105
Search for messages ................................................................................................................................................................................................................................... 105
Search criteria ............................................................................................................................................................................................................................................. 105
View a list of saved searches ..................................................................................................................................................................................................................... 106
Change a saved search .............................................................................................................................................................................................................................. 106
Delete a saved search ................................................................................................................................................................................................................................ 106
Search for messages by contact or subject ............................................................................................................................................................................................ 106
Search for text in a message, attachment, or web page ......................................................................................................................................................................... 45
Search for organizer data and messages that contain specific information ..................................................................................................................................... 107
Search shortcuts ............................................................................................................................................................................................................................................ 15
Attachments ..................................................................................................................................................................................................................................... 109
Attachment basics ...................................................................................................................................................................................................................................... 109
Document attachments .............................................................................................................................................................................................................................. 110
Spreadsheet attachments ............................................................................................................................................................................................................................ 111
Media attachments ...................................................................................................................................................................................................................................... 112
Presentation attachments .......................................................................................................................................................................................................................... 112
vCard contact attachments ........................................................................................................................................................................................................................ 113
Attachment shortcuts ................................................................................................................................................................................................................................... 15
Attachment troubleshooting ...................................................................................................................................................................................................................... 114
Synchronization ................................................................................................................................................................................................................................ 115
About synchronization ................................................................................................................................................................................................................................ 115
Prerequisites: Wireless email reconciliation ............................................................................................................................................................................................ 115
Reconcile email messages over the wireless network ............................................................................................................................................................................ 115
Delete email messages over the wireless network ................................................................................................................................................................................. 115
Prerequisites: Wireless data synchronization .......................................................................................................................................................................................... 116
Synchronize organizer data over the wireless network ......................................................................................................................................................................... 116
About synchronization conflicts ................................................................................................................................................................................................................ 116
Manage email reconciliation conflicts ..................................................................................................................................................................................................... 116
Manage data synchronization conflicts .................................................................................................................................................................................................... 117
About backing up and restoring device data ........................................................................................................................................................................................... 117
Prerequisites: Wireless data restoration ................................................................................................................................................................................................... 117
Delete all device data .................................................................................................................................................................................................................................. 117
Empty the deleted items folder on your computer from your device ................................................................................................................................................... 117
Synchronization troubleshooting .............................................................................................................................................................................................................. 118
Browser ............................................................................................................................................................................................................................................... 121
Browser basics .............................................................................................................................................................................................................................................. 121
Links, pictures, and web page addresses ................................................................................................................................................................................................. 123
Web page requests ...................................................................................................................................................................................................................................... 125
Bookmarks .................................................................................................................................................................................................................................................... 126
Web feeds ..................................................................................................................................................................................................................................................... 128
Browser options ........................................................................................................................................................................................................................................... 130
Browser security .......................................................................................................................................................................................................................................... 133
Browser push ................................................................................................................................................................................................................................................ 135
Browser shortcuts .......................................................................................................................................................................................................................................... 16
Browser troubleshooting ............................................................................................................................................................................................................................ 136
Applications ...................................................................................................................................................................................................................................... 139
Add an application ...................................................................................................................................................................................................................................... 139
View properties for an application ........................................................................................................................................................................................................... 139
Delete a third-party application ............................................................................................................................................................................................................... 139
Receive a device password prompt before you add an application .................................................................................................................................................... 139
View the size of an application database ................................................................................................................................................................................................ 139
Application troubleshooting ...................................................................................................................................................................................................................... 140
Media ................................................................................................................................................................................................................................................... 141
Media file management .............................................................................................................................................................................................................................. 141
Songs, ring tones, and videos .................................................................................................................................................................................................................... 143
Pictures ......................................................................................................................................................................................................................................................... 145
Media card options ..................................................................................................................................................................................................................................... 149
Media shortcuts ............................................................................................................................................................................................................................................. 16
Media troubleshooting ............................................................................................................................................................................................................................... 152
Maps ................................................................................................................................................................................................................................................... 153
Locations ....................................................................................................................................................................................................................................................... 153
Directions ..................................................................................................................................................................................................................................................... 154
Map basics .................................................................................................................................................................................................................................................... 154
Tracking ........................................................................................................................................................................................................................................................ 155
Maps shortcuts ............................................................................................................................................................................................................................................... 17
Map troubleshooting ................................................................................................................................................................................................................................... 157
Contacts ............................................................................................................................................................................................................................................. 159
Contact basics ............................................................................................................................................................................................................................................. 159
Mailing lists ................................................................................................................................................................................................................................................... 161
Caller ID ......................................................................................................................................................................................................................................................... 26
Categories .................................................................................................................................................................................................................................................... 163
Address lookup ............................................................................................................................................................................................................................................ 164
SIM card phone book .................................................................................................................................................................................................................................. 165
Contact list options ..................................................................................................................................................................................................................................... 167
Contact troubleshooting ............................................................................................................................................................................................................................ 168
Calendar ............................................................................................................................................................................................................................................ 169
Calendar basics ........................................................................................................................................................................................................................................... 169
Meetings ........................................................................................................................................................................................................................................................ 171
Calendar options .......................................................................................................................................................................................................................................... 172
Calendar shortcuts ........................................................................................................................................................................................................................................ 17
Calendar troubleshooting .......................................................................................................................................................................................................................... 175
Tasks ................................................................................................................................................................................................................................................... 177
Task basics .................................................................................................................................................................................................................................................... 177
Categories .................................................................................................................................................................................................................................................... 163
Task list options ........................................................................................................................................................................................................................................... 180
Memos ................................................................................................................................................................................................................................................ 183
Memo basics ................................................................................................................................................................................................................................................. 183
Categories .................................................................................................................................................................................................................................................... 163
Memo list options ........................................................................................................................................................................................................................................ 185
Alarm ................................................................................................................................................................................................................................................... 187
About the alarm ........................................................................................................................................................................................................................................... 187
Turn on the alarm ........................................................................................................................................................................................................................................ 187
Silence the alarm ......................................................................................................................................................................................................................................... 187
Calculator .......................................................................................................................................................................................................................................... 189
Use the calculator ....................................................................................................................................................................................................................................... 189
Convert a measurement ............................................................................................................................................................................................................................. 189
Bluetooth technology ...................................................................................................................................................................................................................... 191
Bluetooth technology basics ...................................................................................................................................................................................................................... 191
Bluetooth technology options ................................................................................................................................................................................................................... 192
Bluetooth technology troubleshooting .................................................................................................................................................................................................... 194
Date and time ................................................................................................................................................................................................................................... 197
Set the date and time ................................................................................................................................................................................................................................. 197
Get the date and time from the wireless network automatically ........................................................................................................................................................ 197
Date and time troubleshooting ................................................................................................................................................................................................................. 197
Notification profiles ........................................................................................................................................................................................................................ 199
Notification basics ...................................................................................................................................................................................................................................... 199
LED notification ........................................................................................................................................................................................................................................... 201
Custom notification .................................................................................................................................................................................................................................... 202
Notification profile troubleshooting ....................................................................................................................................................................................................... 204
BlackBerry Messenger .................................................................................................................................................................................................................... 207
Contacts ....................................................................................................................................................................................................................................................... 207
Conversations ............................................................................................................................................................................................................................................. 209
Availability ..................................................................................................................................................................................................................................................... 211
Display and keyboard ...................................................................................................................................................................................................................... 213
Backlighting ................................................................................................................................................................................................................................................. 213
Display options ............................................................................................................................................................................................................................................ 214
Keyboard options ........................................................................................................................................................................................................................................ 215
Themes .......................................................................................................................................................................................................................................................... 217
Display troubleshooting ............................................................................................................................................................................................................................. 217
Language ........................................................................................................................................................................................................................................... 219
Change the display language ................................................................................................................................................................................................................... 219
Add a display language .............................................................................................................................................................................................................................. 219
Delete a display language ......................................................................................................................................................................................................................... 219
About typing input languages ................................................................................................................................................................................................................... 219
Set the typing input language .................................................................................................................................................................................................................... 98
Turn off the shortcut for switching typing input languages ................................................................................................................................................................ 219
Set the voice dialing language ................................................................................................................................................................................................................... 22