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QM标准教程.pdf
toc
Icons in Body Text
Navigation
Lesson:
Logging on to the System
Screen Structure
Exercise 1: Logon and Screen Design
Task: Logging on to the System and Initial Tasks
Lesson:
Favorites List and User Menu
Calling Functions
The System and Help Menus
Exercise 2: Calling Functions
Task 1: : Various Ways of Calling Up the User Overview
Lesson:
F1 Help
F4 Help
SAP Library (Online Documentation)
Exercise 3: Getting Help
Task: Using the F1 Help and the F4 Help
Lesson:
Methods for Personalizing the SAP GUI
Exercise 4: Personalizing the User Interface
Task: Easy Personalization Options
Basics
Lesson:
EDP-Based Quality Management
Quality Management with the SAP Solution Portfolio
SAP s Solution Portfolio
History and Terms
Lesson:
Functions in the Quality Management Area
QM in the Logistics Supply Chain
Exercise 5: Basics
Overview of QM in the Logistics Supply Chain
Lesson:
QM in Company Processes
Lesson:
QM Processes in the Logistics Supply Chain
Exercise 6: Processes in Quality Management
Quality Management in Procurement
Lesson:
QM in Procurement
Vendor Request and Vendor Selection
Purchase Order and Inspection Processing
Quality Certificates at Goods Receipt
Handling Unit Management and QM
Exercise 7: QM in Procurement
Quality Management in Production
Lesson:
QM in Production
Inspection During Production
Specific Inspection Processes in Production
Inspection at the End of Production
Exercise 8: QM in Discrete Manufacturing
Exercise 9: QM in Process Manufacturing
Quality Management in Sales and Distribution and Service
Lesson:
QM in Sales and Distribution
Delivery Inspection
Service and Repairs Processing
Exercise 10: QM in Sales Order Processing
Functions in Detail - Quality Planning
Lesson:
Logistics Master Data in Quality Planning
Material Specification
Lesson:
Inspection Planning
Basic Data for Inspection Planning
Features of Inspection Planning
Exercise 11: Quality Planning
Functions in Detail - Quality Inspection
Lesson:
Inspection Process Flow
Lesson:
Inspection Specification Determination
Lesson:
Record Inspection Results
Variants of Results Recording
Copy Inspection Results Function
Inspection Lot Completion
Enhancement of inspection lot archiving
Exercise 12: Quality Inspections
Exercise 13: Copy Inspection Results Function in Inspection Proc
Lesson:
Planning Objects in Sample Management
Archiving physical samples
Inspection Process Using Physical Samples
Exercise 14: Quality Inspection/Sample Management
Functions in Detail - Quality Certificates
Lesson:
Certificate Planning
Certificate Processing
Exercise 15: Quality Certificates
Functions in Detail - Quality Notifications
Lesson:
Notification Processing and Elements of the Notification
Lesson:
Structure of Quality Notification and Notification Processing
Exercise 16: Quality Notifications
Functions in Detail - Quality Control
Lesson:
Dynamic Modification of the Inspection Scope
Statistical Process Control (SPC)
Lesson:
Quality Score and Vendor Evaluation
Quality-Related Costs
Lesson:
Standard Analyses in the Information System
Evaluations Using Database Tables
Business Information Warehouse
Exercise 17: Quality Control
Functions in Detail - Test Equipment Management
Lesson:
Planning a Calibration Inspection
Processing a Calibration Inspection
Exercise 18: Test Equipment Management
Functions in Detail - Stability Study
Lesson:
Stability Studies - Process Overview
Create and Carry Out a Stability Study
Lesson:
Objects Required in the Stability Study
Test Scheduling in the Stability Study
Activities in a Stability Study
Determine additional storage conditions
Determine additional storage conditions
Determine additional storage conditions
Exercise 19: Planning and Executing Stability Studies
Enterprise Portals
Lesson:
Motivation Behind Enterprise Portals
Features of the mySAP Enterprise Portal Solution
User Interface: Navigation and Personalization
Business Packages
Knowledge Management
Collaboration
unification
Summary
Implementing QM
Lesson:
Project Preparation
Implementation of QM in the procurement processes of Bikes Inc.
Organizational Units and Processes
Team
Lesson:
Business Blueprint Phase
Business Blueprint for QM Project
Lesson:
Realization Phase
Preparation and Start of Productive Use
Tools for the Implementation
KISS (keep it small and simple)
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PLM400
Quality Management
mySAP Product Lifecycle Management
Date
Training Center
Instructors
Education Website
Participant Handbook
Course Version: 2005 Q2
Course Duration: 5 Day(s)
Material Number: 50073347
An SAP course - use it to learn, reference it for work
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Copyright
Copyright ' 2005 SAP AG. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the
express permission of SAP AG. The information contained herein may be changed without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software
components of other software vendors.
Trademarks
Microsoftfi, WINDOWSfi, NTfi, EXCELfi, Wordfi, PowerPointfi and SQL Serverfi are
registered trademarks of Microsoft Corporation.
IBMfi, DB2fi, OS/2fi, DB2/6000fi, Parallel Sysplexfi, MVS/ESAfi, RS/6000fi, AIXfi, S/390fi,
AS/400fi, OS/390fi, and OS/400fi are registered trademarks of IBM Corporation.
ORACLEfi is a registered trademark of ORACLE Corporation.
INFORMIXfi-OnLine for SAP and INFORMIXfi Dynamic ServerTM are registered trademarks
of Informix Software Incorporated.
UNIXfi, X/Openfi, OSF/1fi, and Motiffi are registered trademarks of the Open Group.
Citrixfi, the Citrix logo, ICAfi, Program Neighborhoodfi, MetaFramefi, WinFramefi,
VideoFramefi, MultiWinfi and other Citrix product names referenced herein are trademarks of
Citrix Systems, Inc.
HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3Cfi, World Wide
Web Consortium, Massachusetts Institute of Technology.
JAVAfi is a registered trademark of Sun Microsystems, Inc.
JAVASCRIPTfi is a registered trademark of Sun Microsystems, Inc., used under license for
technology invented and implemented by Netscape.
SAP, SAP Logo, R/2, RIVA, R/3, SAP ArchiveLink, SAP Business Workflow, WebFlow, SAP
EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mySAP.com Logo and mySAP.com are
trademarks or registered trademarks of SAP AG in Germany and in several other countries all
over the world. All other products mentioned are trademarks or registered trademarks of their
respective companies.
Disclaimer
THESE MATERIALS ARE PROVIDED BY SAP ON AN "AS IS" BASIS, AND SAP EXPRESSLY
DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR APPLIED, INCLUDING WITHOUT
LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, WITH RESPECT TO THESE MATERIALS AND THE SERVICE, INFORMATION, TEXT,
GRAPHICS, LINKS, OR ANY OTHER MATERIALS AND PRODUCTS CONTAINED HEREIN. IN
NO EVENT SHALL SAP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER, INCLUDING
WITHOUT LIMITATION LOST REVENUES OR LOST PROFITS, WHICH MAY RESULT FROM
THE USE OF THESE MATERIALS OR INCLUDED SOFTWARE COMPONENTS.
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About This Handbook
This handbook is intended to complement the instructor-led presentation of this
course, and serve as a source of reference. It is not suitable for self-study.
Typographic Conventions
American English is the standard used in this handbook. The following typographic
conventions are also used.
Type Style
Example text
Example text
EXAMPLE TEXT
Example text
Example text
Description
Words or characters that appear on the screen. These
include field names, screen titles, pushbuttons as well as
menu names, paths, and options.
Also used for cross-references to other documentation
both internal (in this documentation) and external (in
other locations, such as SAPNet).
Emphasized words or phrases in body text, titles of
graphics, and tables
Names of elements in the system. These include report
names, program names, transaction codes, table names,
and individual key words of a programming language,
when surrounded by body text, for example SELECT
and INCLUDE.
Screen output. This includes file and directory names
and their paths, messages, names of variables and
parameters, and passages of the source text of a program.
Exact user entry. These are words and characters that
you enter in the system exactly as they appear in the
documentation.
Variable user entry. Pointed brackets indicate that you
replace these words and characters with appropriate
entries.
2005/Q2
' 2005 SAP AG. All rights reserved.
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About This Handbook
PLM400
Icons in Body Text
The following icons are used in this handbook.
Icon
Meaning
For more information, tips, or background
Note or further explanation of previous point
Exception or caution
Procedures
Indicates that the item is displayed in the instructors
presentation.
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2005/Q2
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Contents
Course Overview ............................................................................. vii
Course Goals.................................................................................vii
Course Objectives ...........................................................................vii
Unit 1: Navigation ..............................................................................1
Logon and Screen Design...................................................................2
Calling Functions ........................................................................... 12
Getting Help ................................................................................. 21
Personalizing the User Interface.......................................................... 28
Unit 2: Basics.................................................................................. 39
Overview of Processes and Available Solutions........................................ 40
Quality Management as Part of the SAP Solution Portfolio........................... 54
Unit 3: Overview of QM in the Logistics Supply Chain .............................. 73
QM in Company Processes ............................................................... 74
QM Processes in the Logistics Supply Chain........................................... 85
Unit 4: Quality Management in Procurement .......................................... 97
QM Tasks in Procurement ................................................................. 98
Unit 5: Quality Management in Production............................................131
QM Tasks in Production...................................................................132
Unit 6: Quality Management in Sales and Distribution and Service .............159
QM Tasks in Sales and Distribution .....................................................160
Unit 7: Functions in Detail - Quality Planning ........................................183
Logistics Master Data in Quality Planning..............................................184
Inspection Planning and QM Basic Data ...............................................192
Unit 8: Functions in Detail - Quality Inspection ......................................221
The Inspection Lot.........................................................................222
Inspection Lot Creation ...................................................................228
2005/Q2
' 2005 SAP AG. All rights reserved.
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Contents
PLM400
Inspection and Inspection Lot Completion .............................................236
Sample Management .....................................................................268
Unit 9: Functions in Detail - Quality Certificates .....................................291
Certificate Receipt and Certificate Issue................................................292
Unit 10: Functions in Detail - Quality Notifications..................................313
General Notification Processing .........................................................314
Quality Notifications in the Logistics Supply Chain....................................321
Unit 11: Functions in Detail - Quality Control.........................................341
Dynamic Modification and Statistical Process Control................................342
Quality Scores and Costs.................................................................349
Evaluations in Quality Management.....................................................356
Unit 12: Functions in Detail - Test Equipment Management ......................381
Overview of Test Equipment Management.............................................382
Unit 13: Functions in Detail - Stability Study .........................................401
Stability Study Process Flow .............................................................402
Objects in the Stability Study.............................................................413
Unit 14: Enterprise Portals ................................................................453
Introduction to the mySAP Enterprise Portal Solution ................................454
Unit 15: Implementing QM.................................................................471
Planning and Project Preparation .......................................................472
Business Blueprint.........................................................................481
Realization and Start of Productive Use................................................487
Appendix 1: Appendix
...................................................................507
Glossary .......................................................................................513
Index............................................................................................517
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Course Overview
This course is designed to give you an overview of mySAP PLM Quality Management
(QM). Examples are used to illustrate the QM functions in the system. This course is a
prerequisite for the subsequent detailed courses in the area of mySAP PLM Quality
Management.
Target Audience
This course is intended for the following audiences:
Members of the project team
Employees who are familiar with QM tasks
Basic knowledge of business processes
Course Prerequisites
Required Knowledge
Recommended Knowledge
SAPPLM
SAP01
Course Goals
This course will prepare you to:
Recognize the possibilities for use of mySAP PLM Quality Management
Understand how QM is integrated with the other SAP applications
Explain the detailed functions of QM
Course Objectives
After completing this course, you will be able to:
Understand business processes from a QM standpoint
Understand QM integration
Give an overview of QM functions
List the basic conditions involved in implementing QM
2005/Q2
' 2005 SAP AG. All rights reserved.
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Course Overview
PLM400
SAP Software Component Information
The information in this course pertains to the following SAP Software Components
and releases:
ECC 5.0
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