OWNER’S MAN-
UAL: FRONT COVER
DESIGN TO COME, 
BASED ON CHOSEN 
BRAND DESIGN
Zune Product Guide  
Read this guide for important safety and health information and the  
terms of the Limited Warranty that cover the Zune device that you  
have purchased. 
This document includes important information 
about several Zune products. Refer to the sections 
listed below that apply to the features of  
your device.
This symbol identifies safety and health 
messages in this Product Guide and 
other product manuals.
Table of Contents
Important Safety Information 
  Zune and Zune Earphones 
  Zune Device 
 All Zune Products 
 Zune and Zune AC Adapter 
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   1
  2
  3 
  3  
 Zune, Zune Wireless Remote, and 
Zune FM Transmitter with AutoSeek    3
 
Disposal of  Waste Electrical and 
Electronic Equipment  
Warranty  
Extended Warranty  
Digital Rights Management 
Patent Information  
Customer Support Options 
  Zune Wireless Remote 
  4  
For Customers in the United States 
  Zune Earphones and Zune  
  Wireless Remote                                        4
   
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IMPORTANT SAFETY 
INFORMATION
Read these instructions. 
Keep these instructions.
Heed all warnings and follow all instructions.
Do not use near water.
Clean only with dry cloth.
Use in accordance with the manufacturer’s 
instructions.
Do not use near any heat sources.
Only use attachments/accessories specified by  
the manufacturer. 
Unplug this product during lightning storms or  
when unused for long periods of time. 
Refer all servicing to qualified personnel. Servicing  
is required when the product has been damaged in 
any way, such as the AC adapter is damaged, liquid 
has been spilled into the product, the product has 
been exposed to rain or moisture, does not operate 
normally, or has been dropped.
WARNING  To reduce the risk of fire or shock, do  
not expose this product to rain or moisture.
 
Zune and Zune Earphones
Hearing Loss
Zune can be loud enough to permanently damage 
your hearing. To protect your hearing when using 
Zune:
Keep the volume low
Set the volume loud enough to hear clearly in quiet 
surroundings, and no louder.
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Do not increase the volume after you start 
listening. Your ears can adapt over time so that 
high volume sounds normal, but the high volume 
may still damage your hearing.
Do not increase the volume to block out outside 
noise. The combination of outside noise and 
sound from your headphones can damage your 
hearing. Sealed or noise-canceling headphones 
can reduce outside noise so that you don’t have 
to turn up the volume.
If you can’t understand someone nearby speaking 
normally, turn down the volume. Sound that drowns 
out normal speech can damage your hearing. Even 
with sealed or noise-canceling headphones, you 
should be able to hear nearby people speak.
Minimize your time listening to loud sound
The more time you spend exposed to loud sound, the 
more likely you are to damage your hearing. The louder 
the sound, the less time it takes to damage hearing.
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Minimize your time listening to loud sound. At 
maximum volume, listening to music on Zune 
with Zune Earphones can permanently damage 
your hearing in 15 minutes.
Even lower volumes can damage hearing if you 
are exposed for many hours.
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Avoid Infections with Zune Earphones
Dirty Zune Earphones can lead to ear infections. 
Clean your premium earphones frequently with an 
antiseptic, such as isopropyl alcohol. If the 
earphones cause irritation, stop using them. This 
could be a sign of infection, or lead to infection.
Zune Device
Battery Safety
The Zune device contains a built-in battery, improper 
use of which may result in explosion. Do not heat, 
open, puncture, mutilate, or dispose of the product in 
fire. Do not leave Zune in direct sunlight for an 
extended period of time, which could cause melting 
or battery damage.
Boarding Aircraft
Before boarding any aircraft or packing a Zune 
wireless device in luggage that will be checked, turn 
the product off. This wireless device can transmit 
radio frequency (RF) energy, much like a cellular 
telephone, when the wireless device is turned on. 
Turn off Zune wireless when using the Zune device in 
flight. To do this, go to Settings, select Wireless, and 
then select Off. Do not use the Zune FM Transmitter 
accessory with the Zune device in flight.
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All of the sound that you are exposed to during a 
day adds up. If you are exposed to other loud 
sound, it takes less time listening to Zune at high 
volumes to cause hearing damage.
To safely use Zune with no time limit, keep the 
volume low enough that you can carry on a 
conversation with people nearby.
Replacement headphones may be louder
Other headphones may be louder than Zune 
Earphones, even if the volume control setting is the 
same. When you change headphones, always reset 
the volume starting from a low level.
Be aware of hearing loss symptoms
Stop using Zune and have your hearing checked if:
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You experience any hearing loss.
You hear ringing in your ears.
Your speech sounds muffled.
Sound seems dull or flat.
It is a good idea to have your hearing checked 
regularly by an audiologist.
For more information, see www.zune.net/health.
Be Aware of Your Surroundings
Do not use Zune Earphones or watch videos while 
driving, cycling, or walking near traffic. Avoid 
adjusting Zune FM Transmitter controls while 
driving. It is safest to adjust the controls while 
stopped or have a passenger adjust them.
Always keep the volume low enough to hear people 
talking and sounds that might indicate danger, like 
fire alarms.
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All Zune Products
WARNING!
Failure to properly set up, use, and care for this 
product can increase the risk of serious injury  
or death, or damage to the device or devices.  
Read this guide and keep all printed guides for  
future reference. For replacement guides, go to 
www.zune.net/support or refer to the Customer 
Support Options section for contact information.
Do Not Attempt Repairs
Do not attempt to take apart, open, service, or modify 
the product or power supply. Doing so could present 
the risk of electric shock or other hazard. Any 
evidence of any attempt to open and/or modify the 
device, including any peeling, puncturing, or removal 
of any of the labels, will void the Limited Warranty.
Refer all servicing to qualified personnel. Servicing 
is required when the product has been damaged in 
any way, such as the AC adapter has been damaged, 
liquid has been spilled into the product, the product 
has been exposed to rain or other types of moisture, 
the product does not operate normally, or the 
product has been dropped.
Heed all warnings and follow all instructions.
Do Not Use Near Water
Do not use this product near water. To reduce the risk 
of fire or shock, do not expose this product to rain or 
other types of moisture.
Cable and Cord Safety
Arrange all cables and cords so that people and pets 
are not likely to trip over or accidentally pull on them 
as they move around or walk through the area. Do 
not allow children to play with cables and cords.
Usage and Cleaning
Use in accordance with these instructions.
Do not use near any heat sources.
Only use attachments/accessories specified  
by Microsoft.
Clean only with dry cloth.
Zune and Zune AC Adapter
AC Powered Devices
These precautions apply to all products that plug 
into a standard wall power outlet. 
Failure to take the following precautions can result 
in serious injury or death from electric shock or fire 
or in damage to the device. 
To select an appropriate power source for  
your device: 
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Use only the power supply unit that came with 
your device or that you received from an 
authorized repair center. 
Do not use non-standard power sources, such as 
generators or inverters, even if the voltage and 
frequency appear acceptable. Only use AC power 
provided by a standard wall outlet. 
Zune, Zune Wireless Remote, and  
Zune FM Transmitter with AutoSeek
Caution: Exposure to Radio Frequency Radiation.
To comply with FCC RF exposure compliance 
requirements, this device must not be co-located  
or operating in conjunction with any other antenna  
or transmitter. 
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Zune Wireless Remote
Warnings
Do not open, heat, recharge, disassemble, put in 
backwards, expose contents to water or dispose of 
batteries in fire. 
Replace the battery only with the same or equivalent 
type (CR2032). Danger of explosion if battery is 
incorrectly replaced.
Precautions
Do not pick up the battery using tweezers or other 
metal tools as this may cause a short circuit which 
could shorten battery life.
Keep battery out of reach of children. If swallowed, 
seek medical assistance immediately. The battery 
case may break and the battery fluids may damage 
stomach or intestines.
Dispose of batteries in accordance with local and 
national disposal regulations, including those 
governing the recovery and recycling of waste 
electrical and electronic equipment (WEEE).  
Zune Earphones and Zune Wireless Remote
The Zune headphones and Zune wireless remote 
contain low intensity magnets. They may disrupt the 
proper operation of pacemakers and erase devices 
storing magnetic data (such as ATM or credit cards) 
and should be kept a few inches away from any items 
that are sensitive to magnetic fields.
Disposal of Waste Electrical and  
Electronic Equipment
 
This symbol means that the disposal of this product 
may be regulated. Disposal with household waste 
may therefore be restricted. It is your responsibility 
to comply with applicable recycling law or 
regulations pertaining to electrical and electronic 
waste. Separate collection and recycling will help to 
conserve natural resources and prevent potential 
negative consequences for human health and the 
environment, which inappropriate disposal could 
cause due to the possible presence of hazardous 
substances in electrical and electronic equipment. 
For more information about where to drop off your 
electrical and electronic waste, please 
contact your local city/municipality office, 
your household waste disposal service, or 
the shop where you purchased this product. 
Warranty
PLEASE READ THIS LIMITED WARRANTY 
CAREFULLY TO UNDERSTAND  
YOUR RIGHTS AND OBLIGATIONS!
LIMITED WARRANTY
The term “Zune Product” means the Microsoft Zune 
device, including (when considered as a whole) the 
Microsoft software embedded in microprocessors 
within the Zune and Zune-compatible hardware 
manufactured by or for Microsoft, whether included 
with the Zune device or purchased separately.  Use 
of the Zune Product constitutes acceptance of these 
terms and conditions. If you choose not to accept 
these terms and conditions, return the unused  
Zune Product in its original packaging within 5 days 
after purchase.
A.  WARRANTIES.
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1 Year Express Warranty. Subject to the terms 
and conditions of this Limited Warranty, Microsoft 
warrants to you only (the original purchaser), that 
under normal use and service, the Zune Product will 
substantially conform with the accompanying 
printed user instruction materials for a period of 1 
year starting as of the date of your sales receipt (the 
“Warranty Period”).  
Implied Warranty. You may also have an implied 
warranty and/or condition under the laws of some 
jurisdictions, which is hereby limited to the duration 
of the Warranty Period.  Some jurisdictions do not 
allow limitations on how long an implied warranty 
or condition lasts, so the foregoing limitation may 
not apply to you. 
 
As to any defects discovered after the Warranty 
Period, there is no warranty or condition of any kind.  
B.  OBTAINING WARRANTY SERVICE.
To receive instructions for obtaining repair or 
replacement warranty services you must call:
Within the United States:  
877-GET-ZUNE (877-438-9863)
You must also: 
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 Submit proof of purchase in the form of a  
bona fide, dated bill of sale, receipt, or invoice (or 
a copy) evidencing that your request for service  
is made within the Warranty Period.
 Follow Microsoft’s shipping and other 
instructions if it determines that all or part of 
your Zune Product requires return for repair or 
replacement.  To obtain the warranty service, 
you must take or deliver the Zune Product in 
suitable packaging that provides an adequate 
degree of protection against damage during 
transit to the location specified by Microsoft.  
Except as otherwise required by legislation in 
your jurisdiction, costs associated with transport 
(including packaging) for warranty service shall 
be at your expense.  
 Delete or remove any files or data you consider 
private or confidential prior to sending the Zune 
Product to Microsoft. 
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Failure to follow the above instructions may 
result in delays, cause you to incur additional 
charges, or may void your warranty.  
C.  EXCLUSIVE REMEDY. 
During the Warranty Period and subject to applicable 
law, Microsoft will, at its option and as your 
exclusive remedy for breach of this Limited Warranty 
or any implied warranties: 
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Repair or replace a defective Zune Product, or
Following return of your Zune Product, make 
payment to you for the allowable damages that 
you incur in reasonable reliance but only up to the 
amount of the purchase price that you paid for your 
Zune Product.  This refund may include a deduction 
for depreciation based on your actual use. 
Any replacement parts or Zune Product will be new 
or refurbished or serviceably used, comparable in 
function and performance to the original part or 
Zune Product, and warranted for the remainder of 
the original Warranty Period or 30 days from the 
date of shipment of the Zune Product back to you, 
whichever is longer.  
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YOU AGREE THAT MICROSOFT IS NOT LIABLE TO 
YOU FOR ANY LOSS OF YOUR DATA OR CONTENT 
RESULTING FROM MICROSOFT’S REPAIR OR 
REPLACEMENT OF YOUR ZUNE PRODUCT.  
After the Warranty Period has expired, Microsoft 
may charge you a fee for its efforts to diagnose 
and/or service any Zune Product-related problems.  
Microsoft will use commercially reasonable efforts 
to diagnose and attempt to correct, or suggest 
solutions for, Zune Product defects that are 
covered by this Limited Warranty. MICROSOFT 
DOES NOT PROVIDE ANY WARRANTIES 
REGARDING ITS WARRANTY SERVICES AND, 
EXCEPT FOR THE PRECEDING SENTENCE, 
DISCLAIMS ALL DUTIES (IF ANY) OF 
WORKMANLIKE EFFORT OR OF LACK OF 
NEGLIGENCE.   
D.  NO OTHER WARRANTIES.
The express warranty stated in Section A is the only 
express warranty made to you and is provided in lieu 
of all other express or implied warranties and 
conditions (if any) including any created by any other 
documentation or packaging.  No other warranties or 
conditions are made with respect to the Zune 
Product or the warranty services by any person, 
including but not limited to Microsoft and its 
suppliers.  No information (oral or written) or 
suggestions given by Microsoft, its agents or 
suppliers, or its or their employees, shall 
create a warranty or condition or expand the 
scope of this Limited Warranty.  Also, there is no 
warranty or condition of title, quiet enjoyment, or 
non-infringement in the Zune Product.  You may have 
greater rights existing under legislation in your 
jurisdiction.  Where any term of this Limited 
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Warranty is prohibited by such laws, it shall be null 
and void, but the remainder of the Limited Warranty 
shall remain in full force and effect.
E.  EXCLUSIONS FROM LIMITED WARRANTY.
This Limited Warranty shall not apply and Microsoft 
has no liability under this Limited Warranty if the 
Zune Product:
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suffers scratches, cracks, or other cosmetic 
damage as a result of normal wear and tear  
and/or accident or abuse;
is used with non-Microsoft hardware products or 
software not licensed by Microsoft (including 
but not limited to adaptors and power supply 
sources) or which are otherwise not compatible;
is used for commercial purposes (including 
rental or lease); 
is modified or tampered;
is damaged by Acts of God, power surge, misuse, 
abuse, negligence, accident, wear and tear, 
mishandling, misapplication, intrusion of or 
exposure to liquids, or other causes unrelated to 
defective materials or workmanship;
serial number is defaced, altered, or removed;
is damaged by programs, data, viruses, or files, 
or during shipments;
is not used in accordance with the accompanying 
documentation and use instructions; or
is opened, disassembled, repaired, modified, or 
altered by other than Microsoft authorized repair 
centers.
This Limited Warranty does not cover your data or 
any separate software or content whether or not 
packaged or included with the Zune Product, or any 
Zune accessories or peripheral devices that are not 
manufactured by or for Microsoft.
F.  EXCLUSION OF CONSEQUENTIAL, INCIDENTAL, 
AND CERTAIN OTHER DAMAGES and LIMITATION 
OF LIABILITY.  
TO THE FULL EXTENT ALLOWED BY LAW, MICROSOFT 
IS NOT LIABLE FOR ANY:
(i)  CONSEQUENTIAL OR INCIDENTAL DAMAGES; 
(ii) DAMAGES OR LOSS OF ANY NATURE WHATSOEVER 
RELATING TO LOST PROFITS, LOSS OF DATA OR 
PRIVACY OR CONFIDENTIALITY, ANY INABILITY TO USE 
ALL OR  PART OF THE ZUNE PRODUCT, PERSONAL 
INJURY, OR ANY FAILURE TO MEET ANY DUTY 
(INCLUDING BUT NOT LIMITED TO ANY LACK OF 
NEGLIGENCE OR OF WORKMANLIKE EFFORT); OR 
(iii) INDIRECT, SPECIAL, OR PUNITIVE DAMAGES 
ARISING OUT OF RELATING IN ANY WAY TO THE ZUNE 
PRODUCT.  
THE FOREGOING APPLIES EVEN IF MICROSOFT OR ANY 
SUPPLIER OR AGENT HAS BEEN ADVISED OF THE 
POSSIBILITY OF SUCH LOSSES OR DAMAGES; EVEN IN 
THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE), 
STRICT OR PRODUCT LIABILITY, MISREPRESENTATION 
OR OTHER REASON; AND EVEN IF ANY REMEDY FAILS 
OF ITS ESSENTIAL PURPOSE.  Some jurisdictions do 
not allow the exclusion or limitation of incidental or 
consequential damages, so the above limitations or 
exclusions may not apply to you.
G.  ADDITIONAL CONDITIONS.
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The software included in the Zune Product is 
licensed to you, not sold.  You are licensed to use 
such software only in your Zune Product and you 
may not reverse engineer it, except as expressly 
permitted by applicable law notwithstanding 
this limitation.
You are solely responsible for your compliance 
with applicable copyright laws in your use of 
music and video content with the Zune Product.  
Your Zune Product and its internal components 
are new pursuant to industry standards, unless 
otherwise indicated on the Zune Product retail 
packaging as “Refurbished”. 
You agree to comply with all applicable export 
laws and regulations if you export the Product 
outside of the United States.
This Limited Warranty applies to the original 
purchaser only and may not be assigned or 
transferred.  However, some jurisdictions extend   
the protection of implied warranties to 
subsequent consumers and therefore this 
limitation may not apply to you.
H.  GOVERNING LAW.
This Limited Warranty is valid only in the United States 
of America. The laws of the State of Washington, U.S.A., 
will apply to this Limited Warranty.  
I.  QUESTIONS?
Within the United States, please see  
www.zune.net/support or call 877-GET-ZUNE 
(877-438-9863). 
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EXTENDED WARRANTY 
PATENT INFORMATION 
During the first twelve months of ownership, you can 
extend the original warranty for an additional 1 year.  
Go to www.zune.net/warranty for details. 
DIGITAL RIGHTS MANAGEMENT
Content owners use Windows Media digital rights 
management technology (WMDRM) to protect their 
intellectual property, including copyrights. This 
device uses WMDRM software to access WMDRM-
protected content. If the WMDRM software fails to 
protect the content, content owners may ask 
Microsoft to revoke the software’s ability to use 
WMDRM to play or copy protected content. 
Revocation does not affect unprotected content.  
When you download licenses for protected content, 
you agree that Microsoft may include a revocation 
list with the licenses. Content owners may require 
you to upgrade WMDRM to access their content. If 
you decline an upgrade, you will not be able to 
access content that requires the upgrade.
United States and/or international patents pending. 
CUSTOMER SUPPORT OPTIONS 
For information about Zune, read all printed 
documentation. If you still have a question, go to 
www.zune.net to search our knowledge base, and to 
get support using chat or e-mail.
In the United States, call:
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877-GET-ZUNE (877-438-9863)
TTY Users: 800-801-1189
 
 
 
 
 
 
 
FOR CUSTOMERS IN THE UNITED STATES
This equipment has been tested and found to comply 
with the limits for a Class B digital device, pursuant 
to part 15 of the FCC Rules. These limits are designed 
to provide reasonable protection against harmful 
interference in a residential installation. This 
equipment generates, uses and can radiate radio 
frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful 
interference to radio communications. However, 
there is no guarantee that interference will not occur 
in a particular installation. If this equipment does 
cause harmful interference to radio or television 
reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try 
to correct the interference by one or more of the 
following measures:
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Reorient or relocate the receiving antenna.
Increase the separation between the equipment 
and receiver.
Connect the equipment into an outlet on a circuit 
different from that to which the receiver is 
connected.
Consult the dealer or an experienced radio/TV 
technician to help.
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, 
and
(2) This device must accept any interference 
received, including interference that may cause 
undesired operation.
Declaration of Conformity
Zune 
Model Name:  
Trade Name: 
Microsoft Corp.  
Responsible Party: Microsoft Corporation
Address: 
 
Telephone No.: 
One Microsoft Way,  
Redmond, WA 98052 U.S.A.
877-GET-ZUNE (877-438-9863)
Note 
Any changes or modifications made on the system 
not expressly approved by the manufacturer could 
void the user’s authority to operate the equipment. 
© 2006 Microsoft Corporation. All rights reserved. 
 
Microsoft, Windows, Zune, and the Zune logo are either registered trademarks or trademarks of Microsoft Corporation in the 
United States and/or other countries. All other trademarks are property of their respective owners.  
 
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other 
intellectual property rights owned by Macrovision Corporation and other rights owners.  Use of this copyright protection 
technology must be authorized by Macrovision Corporation.  Reverse engineering or disassembly is prohibited.
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On/off 
Press and hold the play/pause    
button (
) for 3 seconds.
Volume 
Press the control pad up or down.
Next/previous 
To skip, press the control pad right.  
To go back, press left.
Fast-forward/
rewind  
To fast-forward, press and hold the control  
pad right. To rewind, press and hold left.
Previous menu 
Press the back button (   ).
Return to the 
home screen 
Reset 
Press and hold the back button (   ).
Press and hold the back button (   ) while 
pressing up on the control pad.
Lock/unlock 
To lock the controls, set the 
hold switch (
) to red.
See the Zune™ Product Guide 
for important safety information.
For more, see www.zune.net.
©2006 Microsoft Corporation. All rights reserved. 0806 Part No. X12-55869-03
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Start
1. Load the startup software.
3. Sync your music, video, and pictures.
2. When prompted by the software, connect and  
charge Zune™. Full charge can take up to 3 hours.
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