English Simple Manual
Side keys
Manner key
Camera key
Memo/
Shutter key
 Center key
 F1 key
 Mail key
 Send key
 Microphone
 Earpiece
 Main display
 Front jog
 F2 key
 EZ key
 Power/ End key
 Clear/ Manner key
 Dial keys
 Antenna
 Ringer speaker
 Reception indicator
 Camera
 Photo light
 Sub display
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Turning The W21K On and Off
●Turning the W21K On
Press and hold & for more than one second.
●Turning the W21K Off
Press and hold & for more than two seconds.
Setting the Date and Time
You can set the phone to display the date and time on the stand-by screen. When this setting is
enabled, the W21K will receive current date and time information for the local service area, and
the date and time will be updated accordingly.
From the stand-by screen: press + press 7 press 1 press 1.
Checking Your Own Phone Number and E-mail Address
From the stand-by screen: press + press 0.
Making / Answering a Call
●Making a Call
From the stand-by screen: enter the phone number you want to call press %. 
To end the call: press & or close the phone.
●Answering a Call
Press % while the phone is ringing.
To adjust the earpiece volume during a call: press E.
Storing an Entry in the Phone Book / Retrieving a Phone Book Entry
●Storing an Entry
From the stand-by screen: press ( for more than one second select the item you
want to store press + enter the data press ( [完了].
●Retrieving an Entry
From the stand-by screen: press ( to display the Heading (hiragana row: a, ka, sa, ta,
na, ha, ma, ya, ra, wa, or alphabet/other) Search screen press H to select the Heading
under which the entry is stored press E to select the appropriate name press + to
display the Phone Book Entry details screen. 
Setting the E-mail and EZweb Default Settings
Before you can begin using the E-mail and EZweb services, you must set the default settings.
When you set the default settings, your E-mail address will be registered, allowing you to send
and receive E-mails as well as access the Internet.
From the stand-by screen: press A or B + set the default settings press +.
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Using E-mail and C-mail
●E-mail
To use the E-mail service, you need to subscribe to the EZweb service. If you did not
subscribe it when you purchased your phone, please contact au Customer Service Center or
au shop for further information. Make sure that you set the default settings before using the E-
mail and EZweb services for the first time. (See “Setting the E-mail and EZweb Default
Settings” in previous page.)
• Sending an E-mail Message
From the stand-by screen: press A press 1 press E to select the 
field press + press + press 5 enter the recipient’s address press +
press ( press E to select the 
+ press E to select the 
press ( press 1.
input field press + enter your message press +
input field press + enter the subject press
input
• Reading a Received E-mail Message
When you receive an E-mail message, “新着EメールX件” ( X New E-mail), where X
represents the number of messages received, will be displayed on the stand-by screen.
From the stand-by screen: press E to select [新着Eメール] (New E-mail) press +
press E to select [メインフォルダ] (Main folder) press + press E to select the E-
mail message you want to read press +.
●C-mail
• Sending a C-mail Message
From the stand-by screen: press and hold A for more than one second press 1
press E to select [宛先未設定] (No destination) press + enter the recipient’s phone
number press + press E to select [メッセージ未設定] (No message) press +
enter your message press + press ( press 1.
• Reading a Received C-mail Message
When you receive an C-mail message, “新着CメールX件” ( X New C-mail), where X
represents the number of messages received, will be displayed on the stand-by screen.
From the stand-by screen: press E to select [新着Cメール] (New C-mail) press +
press E to select the C-mail message you want to read press +.
Using EZweb
EZweb is an information service that allows you to enjoy easy Internet access from your phone.
To use the EZweb service, you need to subscribe to the EZweb service. If you did not subscribe
it when you purchased your phone, please contact au Customer Service Center or au shop for
further information. Make sure that you set the default settings before using the E-mail and
EZweb services for the first time. (See “Setting the E-mail and EZweb Default Settings” in
previous page.)
From the stand-by screen: press B press 1 select the website you want to view.
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Using the Camera (Movie Clips/Photos)
●Recording a Movie Clip
To record a movie clip: press O for more than one second press + to start recording
the movie clip press + to stop recording press + to save the movie.
●Taking a Photo
To take a photo: press O press + to take the photo press + to save the photo.
Making an International Call
Ex: To call 212-123-
005345 1 212 123
in the USA
△△△△
△△△△
Press %
Area code
Phone number you want to call
Country code (USA)
International access code
Other Handy Features
●Manner Mode
From the stand-by screen: press and hold $ for more than one second.
To disable Manner mode, press and hold $ for more than one second from the stand-by
screen.
●Setting the Voice Record Function
From the stand-by screen: press and hold P for more than one second.
To disable the Voice Record function, press and hold P for more than one second from the
stand-by screen.
For inquiries, please contact
au Customer Service Center (General Information)
●If you are calling from a landline phone:
●If you are calling from an au mobile phone: 157 (toll free)
Pressing “zero” will connect you to an operator, after calling “157” on your au cellphone.
0077-7-111 (toll free)
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